Roadrunner Moving & Storage review 2026 (Houston, TX)
Updated
Roadrunner Moving & Storage is a Houston, TX mover ranked #23 of 23 Houston movers and #363 of 797 in Texas with a 3.38/5 rating.
53% of Roadrunner Moving & Storage's 220 verified customer reviews are positive. Customers most often praise its efficient service, while the most common complaint involves damage to items. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Roadrunner Moving & Storage measures up
Roadrunner Moving & Storage ranks #363 out of 797 movers in Texas with a moveBuddha Score of 3.38 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.38.
- Review quality
- 3.5
- Brand
- 3.0
- Website
- 3.0
- Customer service
- 3.0
- Industry experience
- 3.0
Is Roadrunner Moving & Storage moveBuddha Certified?
Roadrunner Moving & Storage is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Roadrunner Moving & Storage hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Roadrunner Moving & Storage?
Out of 220 verified reviews, 53% of customers left a positive review about Roadrunner Moving & Storage in Houston, TX. 41.8% of reviews are negative and 5.5% are neutral. Roadrunner Moving & Storage has a 37% lower positive review percentage than the average Texas moving company (53% vs the Texas state average of 90%).
- Positive52.7%(116)
- Neutral5.5%(12)
- Negative41.8%(92)
Based on 220 reviews across Google, Yelp, and other review sites.
What customers like about Roadrunner Moving & Storage
Efficient service
Many customers praise Roadrunner Moving & Storage for completing moves smoothly and with minimal downtime.
Friendly and approachable staff
Many customers felt at ease working with the courteous and personable team at Roadrunner Moving & Storage.
Professional and polite staff
Customers say the Roadrunner Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
Helpful movers
Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
What positive reviewers say
“Warren and his crew arrived on time and were friendly, courteous, and professional. They protected our belongings in wet weather, accommodated a date change, and offered helpful furniture-placement suggestions.”
Fred HauseVerified ReviewerGoogle“Brook and his crew were fast, efficient, and professional. They wrapped fragile items carefully, communicated well, identified loose hardware, and used truck space wisely. I felt our possessions were in good hands.”
Shelby RoyeVerified ReviewerGoogle“Four guys introduced themselves and were kind and respectful. They were efficient, careful, and friendly. I would definitely use them again!”
Taryn AcostaVerified ReviewerGoogle“The move was completed in record time, and everything arrived in good shape. I was pleased with both the customer service and the movers.”
Terri WeberVerified ReviewerGoogle
What mixed reviewers say
“It took 33 minutes to check in, and I waited from 7 a.m. to 1:30 p.m. One dispatcher handled several trucks. The experience was okay, but patience was needed.”
Sha M.Verified ReviewerYelp“Have used them several times, never found them unprofessional and have always had satisfactory service.”
a e macmahonVerified ReviewerGoogle“If you're coming here to load over the road, go next to doors 46 and 47. They let you stay overnight and start at 8 to 5 for shipping.”
Alonso MarquezVerified ReviewerGoogle
Most common complaints about Roadrunner Moving & Storage
Damage to items
Some customers reported that items were damaged during packing or loading.
Unexpected charges
Hidden fees or surprise costs caused dissatisfaction among some Roadrunner Moving & Storage clients.
Misplaced or lost items
In some cases, belongings went missing or were delivered to the wrong location.
What negative reviewers say
“The move caused more than $2,000 in damage, including a destroyed TV, poorly wrapped breakables, and a damaged door threshold. Jewelry also went missing, and the claim covered only the threshold repair and about $100 more.”
Brian WebbVerified ReviewerGoogle“The move was rescheduled twice, delivery took a week for a two-day drive, and communication was poor. The company nearly doubled the quoted price and demanded immediate payment before delivery.”
Jason DuboisVerified ReviewerGoogle“The price was $4,000 over the quote, delivery was two weeks late, items were missing, and a damage claim was denied because it was not reported the day of delivery.”
Kyle ChristensenVerified ReviewerGoogle“Roadrunner packed my items, but several were missing after delivery. The company said it was not responsible because I had not listed them on the final paperwork before unpacking everything.”
Billie Y.Verified ReviewerYelp
Roadrunner Moving & Storage
3.38Houston, TX
Save more than 30% on average by comparing movers before you book.
Roadrunner Moving & Storage
3.38
Houston, TX
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Roadrunner Moving & Storage, then see how it compares with other top-rated movers in Houston.
Compare prices side by side
See where Roadrunner Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Roadrunner Moving & Storage offer?
Roadrunner Moving & Storage takes on small moves and commercial moves, alongside packing and unpacking.
Services offered
Is Roadrunner Moving & Storage licensed and insured?
moveBuddha holds no federal licensing record for Roadrunner Moving & Storage in Houston, TX. That is not the same as the company being unlicensed. Movers operating only within one state are licensed by that state rather than by the FMCSA.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Roadrunner Moving & Storage holds. Ask for a certificate of insurance before you book.
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does Roadrunner Moving & Storage cost?
Roadrunner Moving & Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Texas, you can expect to pay approximately $130/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Texas moving companies similar to Roadrunner Moving & Storage typically bill the amounts below using a $130/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Roadrunner Moving & Storage offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Texas moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Roadrunner Moving & Storage offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
Roadrunner Moving & Storage accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How Roadrunner Moving & Storage compares with the top 10 Houston movers
Roadrunner Moving & Storage's moveBuddha score of 3.38 out of 5 places it outside the top 10 Houston movers, 1.06 points behind Summit Moving And Storage Houston. At 220 reviews, Roadrunner Moving & Storage has fewer reviews than nine of the ten. Where Roadrunner Moving & Storage falls behind is review quality, with the lowest review quality score in the group.
The ten highest-scoring local movers near Houston, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | 3 Men MoversHouston | 4.70 | 4,913 | 4.8 | 3.8 | A+ |
| 2 | A Better Tripp Moving & StorageHouston | 4.70 | 509 | 4.8 | 3.5 | A+ |
| 3 | Square CowKaty | 4.64 | 421 | 4.8 | 4.3 | A+ |
| 4 | Student Movers Inc.Houston | 4.56 | 1,548 | 4.6 | 2.6 | A+ |
| 5 | Johnnie T. Melia Moving & StorageHouston | 4.56 | 278 | 4.8 | 3.8 | A+ |
| 6 | Firefighting's Finest Moving & StorageSpring | 4.52 | 1,229 | 4.8 | 4.3 | A+ |
| 7 | All My Sons Moving & StorageHouston | 4.50 | 4,791 | 4.6 | 1.5 | A |
| 8 | Ameritex MoversHouston | 4.50 | 284 | 4.7 | 3.0 | D- |
| 9 | Texans Movers LLCHouston | 4.48 | 167 | 4.6 | 3.9 | — |
| 10 | Summit Moving And Storage HoustonHouston | 4.44 | 615 | 4.6 | 1.8 | — |
| 11 | Roadrunner Moving & StorageThis mover · ranks #11 | 3.38 | 220 | — | — | — |
How does Roadrunner Moving & Storage compare to other Texas movers?
- moveBuddha score#363 of 797(worse than average)
3.38vs 3.70 avg
Roadrunner Moving & Storage scores 3.38, below the Texas average of 3.70, and ranks #363 of 797 Texas movers.
- Positive reviews#743 of 797(worse than average)
53%vs 90% avg
Roadrunner Moving & Storage has 53% positive reviews, below the Texas average of 90%, and ranks #743 of 797 Texas movers.
- Negative reviews#741 of 797(worse than average)
42%vs 10% avg
Roadrunner Moving & Storage has 42% negative reviews, above the Texas average of 10%, and ranks #741 of 797 Texas movers. A lower percentage is better.
- Reviews analyzed#283 of 797(worse than average)
220vs 344 avg
Roadrunner Moving & Storage has 220 reviews analyzed, below the Texas average of 344, and ranks #283 of 797 Texas movers.
| Metric | This moverRoadrunner Moving & Storage | Texas avg | Texas rank | Difference |
|---|---|---|---|---|
| moveBuddha score#363 of 797 in Texas | 3.38 | 3.70 | #363 of 797 | −0.32(worse than average) |
| Positive reviews#743 of 797 in Texas | 53% | 90% | #743 of 797 | −37 pts(worse than average) |
| Negative reviewsLower is better#741 of 797 in Texas | 42% | 10% | #741 of 797 | +32 pts(worse than average) |
| Reviews analyzed#283 of 797 in Texas | 220 | 344 | #283 of 797 | −124(worse than average) |
Compared with 797 Texas movers with moveBuddha profiles. Rank #1 is the best in Texas.
Roadrunner Moving & Storage
3.38Houston, TX
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Roadrunner Moving & Storage, then see how it compares with other top-rated movers in Houston.
Compare prices side by side
See where Roadrunner Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Roadrunner Moving & Storage
3.38
Houston, TX
Final verdict: Roadrunner Moving & Storage
Roadrunner Moving & Storage earns a 3.38/5 moveBuddha Score and ranks #23 among Houston movers, with 53% positive feedback across 220 customer reviews.
Customers consistently praise its efficient service and friendly and approachable staff. It is best for customers prioritizing crew professionalism, helpful crews, and reliable service experience.
The most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Texas moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Roadrunner Moving & Storage
- Phone
- (713) 270-1616
- Website
- roadrunner-moving.com
- Profiles
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.