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Ward North American - Houston Moving Company review 2026 (Houston, TX)

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Ward North American - Houston Moving Company is a Houston, TX mover ranked #23 of 23 Houston movers and #435 of 797 in Texas with a 3.36/5 rating.

92% of Ward North American - Houston Moving Company's 311 verified customer reviews are positive. Customers most often praise its organized packing, while the most common complaint involves misplaced or lost items. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.

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How Ward North American - Houston Moving Company measures up

Ward North American - Houston Moving Company ranks #435 out of 797 movers in Texas with a moveBuddha Score of 3.36 out of 5.

  • moveBuddha Score

    moveBuddha Score

    The moveBuddha Score is a single 0–5 rating that combines everything we know about a mover, so you can compare companies without cross-referencing a dozen review sites.

    It weighs customer service, quote accuracy, review quality, industry experience, website quality, brand strength, and ratings from Google, Yelp, and the Better Business Bureau.

    It is not a paid placement. Partners and non-partners are scored the same way.

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Is Ward North American - Houston Moving Company moveBuddha Certified?

Ward North American - Houston Moving Company is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.

With a Certified mover, moveBuddha does the vetting for you and provides added protection. Ward North American - Houston Moving Company hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.

What movebuddha certified movers offer

  • Up to $1,000 in added move coverage*. Extra protection for eligible moves.
  • Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
  • Dedicated moveBuddha support. Help through the move process.
  • Dispute mediation. moveBuddha steps in if issues arise.

Before you book, check:

  • USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
  • Insurance coverage. Ask for proof of liability and cargo insurance.
  • A written estimate. Binding or not-to-exceed, with every fee listed.
  • The claims process. Ask how damage claims are filed and how long they take.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified

** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.

What do customers say about Ward North American - Houston Moving Company?

Out of 311 verified reviews, 92% of customers left a positive review about Ward North American - Houston Moving Company in Houston, TX. 7.4% of reviews are negative and 0.6% are neutral. Ward North American - Houston Moving Company has a 2% higher positive review percentage than the average Texas moving company (92% vs the Texas state average of 90%).

  • Positive92%(286)
  • Neutral0.6%(2)
  • Negative7.4%(23)

Based on 311 reviews across Google, Yelp, and other review sites.

What customers like about Ward North American - Houston Moving Company

  • Organized packing

    Ward North American - Houston Moving Company is often recognized for labeling boxes clearly and packing with structure and care.

  • Consistency and follow-up

    Reviewers liked that Ward North American - Houston Moving Company stayed in touch before and after the move to ensure everything went smoothly.

  • Good communication

    Reviewers frequently mention clear, consistent updates from Ward North American - Houston Moving Company throughout the moving process.

  • Careful handling

    Belongings are treated with caution, and many customers report zero damage thanks to Ward North American - Houston Moving Company's attention to detail.

  • Professional and polite staff

    Customers say the Ward North American - Houston Moving Company's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.

What positive reviewers say

  • “The packing crew was professional, careful, organized, and efficient. They treated our belongings with great care and worked hard to get everything packed properly.”

    Alejandro Campos MontejanoVerified ReviewerGoogle
  • “Ramiro kept me informed about timing, while Nekobe and Javan handled belongings with care and patience. Nothing was damaged or mishandled.”

    Anirudh NathVerified ReviewerGoogle
  • “They were communicative throughout packing, wrapped furniture quickly, and made sure everything was in the right spot.”

    Dexton KeeVerified ReviewerGoogle
  • “Everyone I dealt with was professional, responsive, and easy to work with. The communication was exceptional.”

    Rhonda StanleyVerified ReviewerGoogle

What mixed reviewers say

  • “Everyone was nice and helpful.”

    Carrie TolfVerified ReviewerGoogle
  • “Loading was handled properly, but unloading was poor. Furniture was not reassembled correctly, and some parts were chipped or damaged.”

    Anamitra GhoshVerified ReviewerGoogle

Most common complaints about Ward North American - Houston Moving Company

  • Misplaced or lost items

    In some cases, belongings went missing or were delivered to the wrong location.

  • Delayed arrival or delivery

    Several reviewers experienced frustrating delays either on moving day or with final delivery.

  • Damage to items

    Some customers reported that items were damaged during packing or loading.

What negative reviewers say

  • “Delivery was delayed until the day I started my new job. My couch was torn, and several items were missing; customer service would not replace them.”

    Kayla S.Verified ReviewerYelp
  • “More than 20 furnishings, fine art pieces, ceramics, and lamps were damaged. The claim paid less than $1,000 against at least $20,000 in losses.”

    Barry L.Verified ReviewerYelp
  • “The delivery arrived 10 days after the promised window. Communication and claims follow-up were nonexistent, and I had to initiate every contact.”

    MJ HewittVerified ReviewerGoogle
  • “After four months in storage, jewelry worth over $27,000 was missing. Ward investigated, denied the claim, and paid nothing.”

    Gretchen MaloneVerified ReviewerGoogle

Ward North American - Houston Moving Company

3.36Houston, TX

Save more than 30% on average by comparing movers before you book.

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What services does Ward North American - Houston Moving Company offer?

Ward North American - Houston Moving Company offers full-service moving, local moves, and long-distance moves. It also provides international moves, commercial moves, and small moves.

Services offered

Is Ward North American - Houston Moving Company licensed and insured?

Registered with the FMCSA

US DOT 070851. Operating status is not on this profile. Check on SAFER

Verified against the FMCSA, not by moveBuddha

Ward North American - Houston Moving Company is registered with the Federal Motor Carrier Safety Administration under US DOT number 070851. It also holds a Texas intrastate license, number 0000009188.

Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Ward North American - Houston Moving Company holds. Ask for a certificate of insurance before you book.

State license number
0000009188Issued by Texas. Covers moves within the state, which the FMCSA does not
FMCSA safety rating
Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
Department of Defense
Approved for military movesReported by the mover on its moveBuddha profile

How much does Ward North American - Houston Moving Company cost?

Ward North American - Houston Moving Company does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Texas, you can expect to pay approximately $130/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.

What similar movers typically bill for a local move

Full-service Texas moving companies similar to Ward North American - Houston Moving Company typically bill the amounts below using a $130/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.

Typical local move totals from similar movers
Home sizeTypical totalTime and crew
Studio / 1 bedroom$400–$7503–5 hours, 2 movers
2-3 bedrooms$850–$1,7505–8 hours, 2–3 movers
4+ bedrooms$1,700–$3,4008–12 hours, 3–4 movers

What similar movers typically bill for a long-distance move

Ward North American - Houston Moving Company offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Texas moving companies.

Typical long-distance move totals from similar movers
Home sizeDistanceTypical total
2-3 bedrooms500–1,000 mi$4,500–$7,500
4+ bedrooms500–1,000 mi$7,000–$11,500

What payment options and discounts does Ward North American - Houston Moving Company offer?

Accepts
Credit Cards
Deposit
Required to book
Discounts
Military

Ward North American - Houston Moving Company accepts credit cards. A deposit is required to book. Ward North American - Houston Moving Company's terms: The FAQ states that customers may be required to pay at least 20% of the moving cost as a deposit and recommends asking whether the deposit is refundable if the move is rescheduled or canceled.

Ward North American - Houston Moving Company also offers a military discount. Ask what you qualify for and how much you could save before you book.

How Ward North American - Houston Moving Company compares with the top 10 Houston movers

With a moveBuddha score of 3.36 out of 5, Ward North American - Houston Moving Company falls short of the top 10 Houston moving companies, 1.08 points behind Summit Moving And Storage Houston. At 311 reviews, Ward North American - Houston Moving Company has fewer reviews than seven of the ten. Where Ward North American - Houston Moving Company falls behind is review quality, with the lowest review quality score in the group.

The ten highest-scoring local movers near Houston, by moveBuddha score.

#MoverScoreReviews
13 Men MoversHouston4.704,913
2A Better Tripp Moving & StorageHouston4.70509
3Square CowKaty4.64421
4Student Movers Inc.Houston4.561,548
5Johnnie T. Melia Moving & StorageHouston4.56278
6Firefighting's Finest Moving & StorageSpring4.521,229
7All My Sons Moving & StorageHouston4.504,791
8Ameritex MoversHouston4.50284
9Texans Movers LLCHouston4.48167
10Summit Moving And Storage HoustonHouston4.44615
11Ward North American - Houston Moving CompanyThis mover · ranks #113.36311

How does Ward North American - Houston Moving Company compare to other Texas movers?

  • moveBuddha score#435 of 797(worse than average)

    3.36vs 3.70 avg

    Ward North American - Houston Moving Company scores 3.36, below the Texas average of 3.70, and ranks #435 of 797 Texas movers.

  • Positive reviews#457 of 797(better than average)

    92%vs 90% avg

    Ward North American - Houston Moving Company has 92% positive reviews, above the Texas average of 90%, and ranks #457 of 797 Texas movers.

  • Negative reviews#466 of 797(better than average)

    7%vs 10% avg

    Ward North American - Houston Moving Company has 7% negative reviews, below the Texas average of 10%, and ranks #466 of 797 Texas movers. A lower percentage is better.

  • Reviews analyzed#200 of 797(worse than average)

    311vs 344 avg

    Ward North American - Houston Moving Company has 311 reviews analyzed, below the Texas average of 344, and ranks #200 of 797 Texas movers.

MetricThis moverTexas avg
moveBuddha score#435 of 797 in Texas3.363.70
Positive reviews#457 of 797 in Texas92%90%
Negative reviewsLower is better#466 of 797 in Texas7%10%
Reviews analyzed#200 of 797 in Texas311344

Compared with 797 Texas movers with moveBuddha profiles. Rank #1 is the best in Texas.

Ward North American - Houston Moving Company

3.36Houston, TX

Save more than 30% on average by comparing movers before you book.

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No obligation · Fast, easy, and free

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Final verdict: Ward North American - Houston Moving Company

Ward North American - Houston Moving Company earns a 3.36/5 moveBuddha Score and ranks #23 among Houston movers, with 92% positive feedback across 311 customer reviews.

Customers consistently praise its organized packing and consistency and follow-up. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.

The most common complaint is misplaced or lost items.

All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.

Why moveBuddha?

  • 30%+Average savings

    On average, moveBuddha users save more than 30% by comparing movers before booking.

    Calculate your Texas moving cost 
  • $1,000Added move coverage*

    When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.

  • 1-on-1Dispute mediation

    If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.

Contact Ward North American - Houston Moving Company

Profiles

How we score moving companies

Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.

  • Quotes & payment optionsWeighs most

    The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.

  • Online reputationMajor factor

    An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.

  • ServicesMajor factor

    The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.

  • Customer supportSupporting factor

    How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.

  • Review feedbackSupporting factor

    A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.

  • State availabilityMinor factor

    The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.

What the scores are built on

  • 4,500+Moving companies analyzed
  • 1M+Authenticated reviews
  • 25+Independent data sources
  • 1,000+Live price points a month
  • $0Paid for a ranking
  • MonthlyRefreshed and re-verified

Read the full scoring methodology

Written by

Ryan CarriganCo-founder, moveBuddha

Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.

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Ward North American - Houston Moving Company
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