A-1 Pioneer Moving and Storage Review
Fact Checked by:
Positive Reviews
96%
across 237 reviews
moveBuddha Score
4.4/5
based on moveBuddha methodology
Years in Business
68
founded 1958
A-1 Pioneer Moving and Storage is a 4.4/5-rated Utah full-service mover, operating since 1958 (68 years in business). A-1 Pioneer Moving and Storage earns 96% positive reviews across 237 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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A-1 Pioneer Moving and Storage at a glance
- Track record: 68 years in business with 96% positive customer reviews across 237 verified reviews.
- Industry experience: 5/5
- Customer service: 4.42/5
- Review quality: 4.5/5
- Quote accuracy: 3.76/5
What this review covers
Professional and polite staff
Careful handling
Efficient service
Quick moving process
Helpful movers
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. A-1 Pioneer Moving and Storage has been in business for 68 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. A-1 Pioneer Moving and Storage has about 96% positive reviews across roughly 237 total reviews, with an average Yelp rating of 4.3.
Quote accuracy 3.7
Quote reliability often comes down to clarity and consistency. Customers can request quotes from A-1 Pioneer Moving and Storage.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. A-1 Pioneer Moving and Storage emphasizes clear communication, careful handling.
Recent reviews
"I’ve been using Pioneer Moving for over 10 years, and they have always been fantastic—fast, careful, and incredibly responsive. Whether moving an entire house or just a few pieces of furniture...I highly recommend them."
"They did an amazing job with my move. I had some work emergencies and wasn’t able to pack as much as I planned and they came in and took care of what I couldn’t get done and did it in a very efficient manner."
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What do customers say about A-1 Pioneer Moving and Storage?
Across 237 verified customer reviews from multiple platforms, 96% are positiveLiquid error (line 376): comparison of String with 0 failedLiquid error (line 376): comparison of String with 0 failed.
What customers like most about A-1 Pioneer Moving and Storage
- Professional and polite staff: Customers say the A-1 Pioneer Moving and Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to A-1 Pioneer Moving and Storage's attention to detail.
- Efficient service: Many customers praise A-1 Pioneer Moving and Storage for completing moves smoothly and with minimal downtime.
- Quick moving process: The team at A-1 Pioneer Moving and Storage often gets the job done faster than expected, saving clients time.
- Helpful movers: Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
Most common complaints about A-1 Pioneer Moving and Storage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Lack of communication: Poor or inconsistent updates from A-1 Pioneer Moving and Storage left some customers feeling in the dark.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some A-1 Pioneer Moving and Storage clients.
Positive A-1 Pioneer Moving and Storage Reviews
Troy Trujillo, Google
"I’ve been using Pioneer Moving for over 10 years, and they have always been fantastic—fast, careful, and incredibly responsive. Whether moving an entire house or just a few pieces of furniture...I highly recommend them."
Willson Bosiack, Google
"They did an amazing job with my move. I had some work emergencies and wasn’t able to pack as much as I planned and they came in and took care of what I couldn’t get done and did it in a very efficient manner."
"Jesus and Fabian are just amazing. So professional, fast, efficient, and careful with my items. Highly recommend. Would give six stars if I could! Easiest move I have had in my military career!"
Negative A-1 Pioneer Moving and Storage Reviews
Nikki Nelson, Google
"Do yourself a favor and do not use this company. I regret it completely. They damaged my floors which will cost so much money to repair but not a peep from pioneer moving."
Yelp
"A1 does not understand the concept of being careful. They are hard workers and move fast with little concern for your belongings. They damaged the bottoms of our couches, tried to move our piano..."
"Be careful with this company. My shipment sat in the warehouse for 3 weeks. The owner was tactless. Charged for 2 months of storage fees when my things were there for 3 weeks. Terrible at customer service."
How moveBuddha rated A-1 Pioneer Moving and Storage
A-1 Pioneer Moving and Storage earns a 4.4/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | A-1 Pioneer Moving and Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.5/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.76/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.78/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of A-1 Pioneer Moving and Storage
Moving made easy, A-1 Pioneer Moving and Storage receives outstanding feedback from customers. Out of 237 reviews, 95.8% report a positive experience, frequently noting the team's professionalism, careful handling of belongings, efficiency, polite staff, and willingness to help with more than just lifting boxes. Many mention consistent communication and reliable service, which makes stressful moving days smoother and less overwhelming. Some even return for additional moves or refer friends and family, citing staff attention to detail and how rare it is to find movers this accommodating. Negative feedback, just 3.8% of the total, most often mentions damage to items, communication problems, or surprise charges. These reports contrast sharply with the high satisfaction rate and suggest most problems are isolated. Compared with similar companies, A-1 Pioneer stands out for their courteous staff, fast arrival, organized work style, and frequent recommendations. Only a small number report unresolved complaints or careless incidents, showing that while issues do arise, they remain relatively rare based on customer input.
Ratings based on moveBuddha's research methodology, updated June 2026.
How much does A-1 Pioneer Moving and Storage cost?
A-1 Pioneer Moving and Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Utah moving costs across all home sizes and service types, see our Utah moving cost guide.
How does A-1 Pioneer Moving and Storage compare to other Salt Lake City movers?
A-1 Pioneer Moving and Storage ranks alongside the top full-service movers in Salt Lake City on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Salt Lake City movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.58 |
99% | A+ | ||
|
4.62 |
92% | A+ | ||
|
4.48 |
94% | A+ | ||
|
4.36 |
59% | A | ||
|
4.38 |
100% | A+ | ||
|
4.34 |
90% | A+ | ||
|
4.36 |
98% | A+ | ||
|
4.3 |
91% | A+ | ||
|
4.34 |
91% | NR | ||
|
4.44 |
84% | A+ |
How A-1 Pioneer Moving and Storage's ratings compare to other Salt Lake City movers
A-1 Pioneer Moving and Storage earns a higher-than-average Yelp rating (4.3/5) across the 23 movers analyzed in Salt Lake City, which carry an average Yelp rating of 3.2/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| A-1 Pioneer Moving and Storage | 4.3/5 | -- |
| Salt Lake City movers | 3.2/5 | 23 movers |
| Utah movers | 3.2/5 | 32 movers |
Final verdict: A-1 Pioneer Moving and Storage
A-1 Pioneer Moving and Storage earns a 4.4/5 moveBuddha score with 96% positive customer reviews across 237 verified reviews. With 68 years in business, A-1 Pioneer Moving and Storage is a solid option to consider for Utah moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about A-1 Pioneer Moving and Storage
How does A-1 Pioneer Moving and Storage's review score compare to other Utah movers?
A-1 Pioneer Moving and Storage earns 96% positive customer reviews across 237 verified customer reviews. Its composite moveBuddha score is 4.4/5.
What services does A-1 Pioneer Moving and Storage offer?
A-1 Pioneer Moving and Storage is a full-service mover operating in Utah. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does A-1 Pioneer Moving and Storage require a deposit?
Deposit requirements for A-1 Pioneer Moving and Storage depend on the type and timing of your move. Most Utah full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has A-1 Pioneer Moving and Storage been in business?
A-1 Pioneer Moving and Storage has been in business for 68 years, founded in 1958.
Is A-1 Pioneer Moving and Storage associated with a van line?
Yes. A-1 Pioneer Moving and Storage is a local affiliate of a national van line. Learn what van lines are. Affiliation with a van line means access to a national network of resources and reputation, paired with local service attention.
How do I choose the right Salt Lake City moving company?
To pick the best Salt Lake City mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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