AAAA Self Storage review 2026 (Norfolk, VA)
Updated
AAAA Self Storage, a Norfolk, VA moving company, ranks #135 of 304 movers in Virginia, with a moveBuddha rating of 3.38/5.
98% of AAAA Self Storage's 284 verified customer reviews are positive. Customers most often praise its knowledgeable staff, while the most common complaint involves unfriendly or rude staff. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How AAAA Self Storage measures up
AAAA Self Storage ranks #135 out of 304 movers in Virginia with a moveBuddha Score of 3.38 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.38.
- Review quality
- 3.5
- Brand
- 3.0
- Website
- 3.0
- Customer service
- 3.0
- Industry experience
- 3.0
Is AAAA Self Storage moveBuddha Certified?
AAAA Self Storage is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. AAAA Self Storage hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about AAAA Self Storage?
Out of 284 verified reviews, 98% of customers left a positive review about AAAA Self Storage in Norfolk, VA. 1.4% of reviews are negative and 0.7% are neutral. AAAA Self Storage has a 9% higher positive review percentage than the average Virginia moving company (98% vs the Virginia state average of 89%).
- Positive97.9%(278)
- Neutral0.7%(2)
- Negative1.4%(4)
Based on 284 reviews across Google, Yelp, and other review sites.
What customers like about AAAA Self Storage
Knowledgeable staff
Several reviewers pointed out that AAAA Self Storage's crew answered questions confidently and provided useful advice.
Friendly and approachable staff
Many customers felt at ease working with the courteous and personable team at AAAA Self Storage.
Professional and polite staff
Customers say the AAAA Self Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
Good communication
Reviewers frequently mention clear, consistent updates from AAAA Self Storage throughout the moving process.
Efficient service
Many customers praise AAAA Self Storage for completing moves smoothly and with minimal downtime.
What positive reviewers say
“The Customer Service Representative at AAAA Storage with Ms Precious is Excellent. She is Courteous, Patient, and very Knowledgeable. This is an excellent place to store my belongings.”
Minnie CooperVerified ReviewerGoogle“Friendly, competent and responsive staff. Facility is clean, climate controlled and safe.”
Liz BrownVerified ReviewerGoogle“Dave is prompt, helpful, and efficient, going out of his way to assist and following up to make sure I was squared away.”
Ann TVerified ReviewerGoogle“Precious Wood is awesome! She is very knowledgeable and helpful! She exhibits superior customer service and will make sure you understand everything!”
Shalonda GrahamVerified ReviewerGoogle“Friendly and knowledgeable front office check in made the process quick and easy!”
Duane MontgomeryVerified ReviewerGoogle
What mixed reviewers say
“We initially admired the customer service and flexibility, but our reserved unit was rented to someone else. We fit into two smaller units; the facility is clean, well looked after, and secure.”
Elizabeth SVerified ReviewerGoogle
Most common complaints about AAAA Self Storage
Unfriendly or rude staff
A few customers felt disrespected by curt or unhelpful movers or office staff.
Difficult to reach
Customers had trouble contacting AAAA Self Storage for updates or assistance, especially post-move.
What negative reviewers say
“Coming from Virginia Beach long drive I was unable to enter with code. Trying to clarify situation with Precious Wood is not possible as she keeps hanging up on me. Roaches are back in unit.”
ANGELIKAVerified ReviewerGoogle“The lady (Precious) at the front counter was completely rude from the very beginning. She also argued with me on the phone and hung up on me.”
B CVerified ReviewerGoogle
AAAA Self Storage
3.38Norfolk, VA
Save more than 30% on average by comparing movers before you book.
AAAA Self Storage
3.38
Norfolk, VA
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from AAAA Self Storage, then see how it compares with other top-rated movers in Norfolk.
Compare prices side by side
See where AAAA Self Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does AAAA Self Storage offer?
AAAA Self Storage is a long-distance mover in Norfolk, VA, listing 5 services on moveBuddha, including packing materials, storage, and climate-controlled storage.
Services offered
Is AAAA Self Storage licensed and insured?
moveBuddha holds no federal licensing record for AAAA Self Storage in Norfolk, VA. That is not the same as the company being unlicensed. Movers operating only within one state are licensed by that state rather than by the FMCSA.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover AAAA Self Storage holds. Ask for a certificate of insurance before you book.
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does AAAA Self Storage cost?
AAAA Self Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Virginia, you can expect to pay approximately $137/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Virginia moving companies similar to AAAA Self Storage typically bill the amounts below using a $137/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
AAAA Self Storage offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Virginia moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does AAAA Self Storage offer?
- Accepts
- Credit CardsMoney Orders
- Deposit
- Not listed, so ask
- Discounts
- Mover’s own offer
AAAA Self Storage accepts credit cards and money orders. Deposit policies vary by mover, so ask whether one is required when you request a quote.
AAAA Self Storage also offers discounts on request. It also lists: New customers may receive the first month of storage rent free and up to 50% off rates, including a first-month-free plus 50% off the second month promotion at participating locations. Box bundle promotions are also offered. Advertised discounts require Customer Goods Protection and may exclude taxes, protection plan fees, administrative fees, and other charges. Ask what you qualify for and how much you could save before you book.
How AAAA Self Storage compares with the top 7 Norfolk movers
With a moveBuddha score of 3.38 out of 5, AAAA Self Storage trails the seven highest-scoring Norfolk moving companies, 0.54 points behind Norfolk Movers. Military Veterans Moving Company. At 284 reviews, AAAA Self Storage has more reviews than five of the seven. AAAA Self Storage has a quote accuracy score higher than six of the seven, but the lowest review quality score.
The seven highest-scoring local movers near Norfolk, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | TWO MEN AND A TRUCKChesapeake | 4.56 | 410 | 4.4 | 2.8 | A+ |
| 2 | Coleman Worldwide MovingNorfolk | 4.36 | 60 | 4.4 | 1.4 | A+ |
| 3 | Security Allied Van and StorageNorfolk | 4.28 | 216 | 4.8 | 3.1 | A+ |
| 4 | Southside Moving and StorageNorfolk | 4.16 | 884 | 4.7 | 1.6 | F |
| 5 | Covan World Wide Moving, Inc.Norfolk | 4.16 | 51 | 3.4 | 1.0 | A+ |
| 6 | Apple MovingNorfolk | 4.12 | 26 | 1.4 | 1.3 | A+ |
| 7 | Norfolk Movers. Military Veterans Moving CompanyNorfolk | 3.92 | 243 | 4.7 | 5.0 | A+ |
| 8 | AAAA Self StorageThis mover · ranks #8 | 3.38 | 284 | — | — | — |
How does AAAA Self Storage compare to other Virginia movers?
- moveBuddha score#135 of 304(worse than average)
3.38vs 3.66 avg
AAAA Self Storage scores 3.38, below the Virginia average of 3.66, and ranks #135 of 304 Virginia movers.
- Positive reviews#68 of 304(better than average)
98%vs 89% avg
AAAA Self Storage has 98% positive reviews, above the Virginia average of 89%, and ranks #68 of 304 Virginia movers.
- Negative reviews#66 of 304(better than average)
1%vs 10% avg
AAAA Self Storage has 1% negative reviews, below the Virginia average of 10%, and ranks #66 of 304 Virginia movers. A lower percentage is better.
- Reviews analyzed#68 of 304(worse than average)
284vs 321 avg
AAAA Self Storage has 284 reviews analyzed, below the Virginia average of 321, and ranks #68 of 304 Virginia movers.
| Metric | This moverAAAA Self Storage | Virginia avg | Virginia rank | Difference |
|---|---|---|---|---|
| moveBuddha score#135 of 304 in Virginia | 3.38 | 3.66 | #135 of 304 | −0.28(worse than average) |
| Positive reviews#68 of 304 in Virginia | 98% | 89% | #68 of 304 | +9 pts(better than average) |
| Negative reviewsLower is better#66 of 304 in Virginia | 1% | 10% | #66 of 304 | −9 pts(better than average) |
| Reviews analyzed#68 of 304 in Virginia | 284 | 321 | #68 of 304 | −37(worse than average) |
Compared with 304 Virginia movers with moveBuddha profiles. Rank #1 is the best in Virginia.
AAAA Self Storage
3.38Norfolk, VA
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from AAAA Self Storage, then see how it compares with other top-rated movers in Norfolk.
Compare prices side by side
See where AAAA Self Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
AAAA Self Storage
3.38
Norfolk, VA
Final verdict: AAAA Self Storage
AAAA Self Storage earns a 3.38/5 moveBuddha Score and ranks #8 among Norfolk movers, with 98% positive feedback across 284 customer reviews.
Customers consistently praise its knowledgeable staff and friendly and approachable staff. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.
The most common complaint is unfriendly or rude staff.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
AAAA Self Storage
3.38
Norfolk, VA
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Virginia moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact AAAA Self Storage
- Phone
- (757) 216-1658
- Website
- aaaaselfstorage.com
Helpful Virginia moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.