AAAA Self Storage review 2026 (Roanoke, VA)

Updated

AAAA Self Storage, a Roanoke, VA moving company, ranks #137 of 304 movers in Virginia, with a moveBuddha rating of 3.38/5.

93% of AAAA Self Storage's 178 verified customer reviews are positive. Customers most often praise its secure storage facilities, while the most common complaint involves insecure storage. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.

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How AAAA Self Storage measures up

AAAA Self Storage ranks #137 out of 304 movers in Virginia with a moveBuddha Score of 3.38 out of 5.

  • moveBuddha Score

    moveBuddha Score

    The moveBuddha Score is a single 0–5 rating that combines everything we know about a mover, so you can compare companies without cross-referencing a dozen review sites.

    It weighs customer service, quote accuracy, review quality, industry experience, website quality, brand strength, and ratings from Google, Yelp, and the Better Business Bureau.

    It is not a paid placement. Partners and non-partners are scored the same way.

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Is AAAA Self Storage moveBuddha Certified?

AAAA Self Storage is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.

With a Certified mover, moveBuddha does the vetting for you and provides added protection. AAAA Self Storage hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.

What movebuddha certified movers offer

  • Up to $1,000 in added move coverage*. Extra protection for eligible moves.
  • Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
  • Dedicated moveBuddha support. Help through the move process.
  • Dispute mediation. moveBuddha steps in if issues arise.

Before you book, check:

  • USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
  • Insurance coverage. Ask for proof of liability and cargo insurance.
  • A written estimate. Binding or not-to-exceed, with every fee listed.
  • The claims process. Ask how damage claims are filed and how long they take.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified

** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.

What do customers say about AAAA Self Storage?

Out of 178 verified reviews, 93% of customers left a positive review about AAAA Self Storage in Roanoke, VA. 3.4% of reviews are negative and 3.9% are neutral. AAAA Self Storage has a 4% higher positive review percentage than the average Virginia moving company (93% vs the Virginia state average of 89%).

  • Positive92.7%(165)
  • Neutral3.9%(7)
  • Negative3.4%(6)

Based on 178 reviews across Google, Yelp, and other review sites.

What customers like about AAAA Self Storage

  • Secure storage facilities

    Many customers reported that AAAA Self Storage's storage sites were clean, climate-controlled, and safe.

  • Affordable rates

    Many reviewers found AAAA Self Storage to be more budget-friendly than competitors without sacrificing quality.

  • Friendly and approachable staff

    Many customers felt at ease working with the courteous and personable team at AAAA Self Storage.

  • Good communication

    Reviewers frequently mention clear, consistent updates from AAAA Self Storage throughout the moving process.

  • Professional and polite staff

    Customers say the AAAA Self Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.

What positive reviewers say

  • “AAAA Self-Storage was great. The property and unit were clean and well maintained. Security was good and I felt my things were safe. Pricing was good and worth the cost.”

    Claire1734Verified ReviewerGoogle
  • “They were always friendly and quick to respond to any questions or concerns I had. They made moving in and out quick and easy. Hands down best storage facility I have ever used.”

    Michael ruggieroVerified ReviewerGoogle
  • “Very professional staff, courteous and very patient and informative. Love doing business with this organization and it's great employees.”

    Frank HuffmanVerified ReviewerGoogle
  • “Easy access, straightforward pricing, secure location, and Michelle was the best!”

    Eve PierceVerified ReviewerGoogle

What mixed reviewers say

  • “Over the phone was pleasent, but the building was very dirty and had cob webs everywhere. We had to clean before use.”

    Roger OverstreetVerified ReviewerGoogle
  • “We were quoted a price over the phone, but during signing they increased it by about $50. After contacting the District Manager, they honored the original price and apologized.”

    Angie C.Verified ReviewerYelp
  • “Okay…”

    Kenneth LafonVerified ReviewerGoogle

Most common complaints about AAAA Self Storage

  • Insecure storage

    A few clients raised concerns about poor conditions or lack of security in storage facilities.

What negative reviewers say

  • “This place is not secured well. It has not much for video camera's. My unit with a few others was broken into. I lost 4000.00 dollars of my belongs.”

    Richard HughesVerified ReviewerGoogle
  • “They have no staff and nobody is on site at any time. The place is filthy and unsecure.”

    W BaileyVerified ReviewerGoogle
  • “There is always trash, broken beer bottles, and a new storage door smashed. I didn't feel my things were safe any longer with no one around.”

    Rick RVerified ReviewerGoogle

AAAA Self Storage

3.38Roanoke, VA

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What services does AAAA Self Storage offer?

AAAA Self Storage handles long-distance moves from Roanoke, VA, with services including packing materials, storage, and climate-controlled storage.

Services offered

Is AAAA Self Storage licensed and insured?

moveBuddha holds no federal licensing record for AAAA Self Storage in Roanoke, VA. That is not the same as the company being unlicensed. Movers operating only within one state are licensed by that state rather than by the FMCSA.

Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover AAAA Self Storage holds. Ask for a certificate of insurance before you book.

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FMCSA safety rating
Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.

How much does AAAA Self Storage cost?

AAAA Self Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Virginia, you can expect to pay approximately $137/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.

What similar movers typically bill for a local move

Full-service Virginia moving companies similar to AAAA Self Storage typically bill the amounts below using a $137/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.

Typical local move totals from similar movers
Home sizeTypical totalTime and crew
Studio / 1 bedroom$400–$7503–5 hours, 2 movers
2-3 bedrooms$850–$1,7505–8 hours, 2–3 movers
4+ bedrooms$1,700–$3,4008–12 hours, 3–4 movers

What similar movers typically bill for a long-distance move

AAAA Self Storage offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Virginia moving companies.

Typical long-distance move totals from similar movers
Home sizeDistanceTypical total
2-3 bedrooms500–1,000 mi$4,500–$7,500
4+ bedrooms500–1,000 mi$7,000–$11,500

What payment options and discounts does AAAA Self Storage offer?

Accepts
Credit CardsMoney Orders
Deposit
Not listed, so ask
Discounts
Mover’s own offer

AAAA Self Storage accepts credit cards and money orders. Deposit policies vary by mover, so ask whether one is required when you request a quote.

AAAA Self Storage also offers discounts on request. It also lists: First month of storage rent free, with offers including up to 50% off rates or 50% off the second month at participating locations. Some locations offer a seventh month free or other local savings. Box bundle deals are also available, including small, medium, and large moving-supply bundles. Promotions are for eligible new customers and may require Customer Goods Protection; additional fees may apply. Ask what you qualify for and how much you could save before you book.

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How AAAA Self Storage compares with the top 8 Roanoke movers

With a moveBuddha score of 3.38 out of 5, AAAA Self Storage trails the eight top-scoring movers in Roanoke, 0.46 points behind Roanoke Moving. At 178 reviews, AAAA Self Storage has fewer reviews than six of the eight. Where AAAA Self Storage falls behind is brand, with the lowest brand score in the group.

The eight highest-scoring local movers near Roanoke, by moveBuddha score.

#MoverScoreReviews
1TWO MEN AND A TRUCKSalem4.38231
2Way2Ez MoversRoanoke4.36184
3Lawrence MovingRoanoke4.34274
4Collegiate MoversRoanoke4.34218
5ACE Moving & StorageRoanoke4.30420
6Dunmar Moving SystemsRoanoke4.28100
7My Guys Moving & Storage IncRoanoke4.149
8Roanoke MovingRoanoke3.84228
9AAAA Self StorageThis mover · ranks #93.38178

How does AAAA Self Storage compare to other Virginia movers?

  • moveBuddha score#137 of 304(worse than average)

    3.38vs 3.66 avg

    AAAA Self Storage scores 3.38, below the Virginia average of 3.66, and ranks #137 of 304 Virginia movers.

  • Positive reviews#141 of 304(better than average)

    93%vs 89% avg

    AAAA Self Storage has 93% positive reviews, above the Virginia average of 89%, and ranks #141 of 304 Virginia movers.

  • Negative reviews#98 of 304(better than average)

    3%vs 10% avg

    AAAA Self Storage has 3% negative reviews, below the Virginia average of 10%, and ranks #98 of 304 Virginia movers. A lower percentage is better.

  • Reviews analyzed#113 of 304(worse than average)

    178vs 321 avg

    AAAA Self Storage has 178 reviews analyzed, below the Virginia average of 321, and ranks #113 of 304 Virginia movers.

MetricThis moverVirginia avg
moveBuddha score#137 of 304 in Virginia3.383.66
Positive reviews#141 of 304 in Virginia93%89%
Negative reviewsLower is better#98 of 304 in Virginia3%10%
Reviews analyzed#113 of 304 in Virginia178321

Compared with 304 Virginia movers with moveBuddha profiles. Rank #1 is the best in Virginia.

AAAA Self Storage

3.38Roanoke, VA

Save more than 30% on average by comparing movers before you book.

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Final verdict: AAAA Self Storage

AAAA Self Storage earns a 3.38/5 moveBuddha Score and ranks #9 among Roanoke movers, with 93% positive feedback across 178 customer reviews.

Customers consistently praise its secure storage facilities and affordable rates. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.

The most common complaint is insecure storage.

All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.

AAAA Self Storage

Roanoke, VA

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Why moveBuddha?

  • 30%+Average savings

    On average, moveBuddha users save more than 30% by comparing movers before booking.

    Calculate your Virginia moving cost 
  • $1,000Added move coverage*

    When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.

  • 1-on-1Dispute mediation

    If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.

How we score moving companies

Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.

  • Quotes & payment optionsWeighs most

    The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.

  • Online reputationMajor factor

    An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.

  • ServicesMajor factor

    The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.

  • Customer supportSupporting factor

    How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.

  • Review feedbackSupporting factor

    A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.

  • State availabilityMinor factor

    The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.

What the scores are built on

  • 4,500+Moving companies analyzed
  • 1M+Authenticated reviews
  • 25+Independent data sources
  • 1,000+Live price points a month
  • $0Paid for a ranking
  • MonthlyRefreshed and re-verified

Read the full scoring methodology

Written by

Ryan CarriganCo-founder, moveBuddha

Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.

AS
AAAA Self Storage
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