Hansen Bros. Moving & Storage review 2026 (Newcastle, WA)
Updated
Hansen Bros. Moving & Storage is a Newcastle, WA mover ranked #186 of 262 movers in Washington with a 3.30/5 rating.
83% of Hansen Bros. Moving & Storage's 70 verified customer reviews are positive. Customers most often praise its knowledgeable staff, while the most common complaint involves delayed arrival or delivery.
Hansen Bros. Moving & Storage holds active FMCSA registration (USDOT #8257) and operates 46 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Hansen Bros. Moving & Storage measures up
Hansen Bros. Moving & Storage ranks #186 out of 262 movers in Washington with a moveBuddha Score of 3.30 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.30.
- Review quality
- 3.5
- Brand
- 3.0
- Website
- 3.0
- Customer service
- 3.0
- Industry experience
- 3.0
Is Hansen Bros. Moving & Storage moveBuddha Certified?
Hansen Bros. Moving & Storage is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Hansen Bros. Moving & Storage hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Hansen Bros. Moving & Storage?
Out of 70 verified reviews, 83% of customers left a positive review about Hansen Bros. Moving & Storage in Newcastle, WA. 11.4% of reviews are negative and 5.7% are neutral. Hansen Bros. Moving & Storage has a 8% lower positive review percentage than the average Washington moving company (83% vs the Washington state average of 91%).
- Positive82.9%(58)
- Neutral5.7%(4)
- Negative11.4%(8)
Based on 70 reviews across Google, Yelp, and other review sites.
What customers like about Hansen Bros. Moving & Storage
Knowledgeable staff
Several reviewers pointed out that Hansen Bros. Moving & Storage's crew answered questions confidently and provided useful advice.
Affordable rates
Many reviewers found Hansen Bros. Moving & Storage to be more budget-friendly than competitors without sacrificing quality.
Experienced movers
With years of experience, Hansen Bros. Moving & Storage's crew brought confidence and know-how to each move.
Flexibility
Clients liked that Hansen Bros. Moving & Storage was willing to adjust schedules or accommodate last-minute changes.
Consistency and follow-up
Reviewers liked that Hansen Bros. Moving & Storage stayed in touch before and after the move to ensure everything went smoothly.
What positive reviewers say
“John and the moving crew were professional, friendly, and efficient from start to finish. The pricing was accurate with no surprises, and they carefully protected our furniture, TV, floors, and walls.”
Kelsy NelsonVerified ReviewerGoogle“Compared to other companies I was talking to, they felt the most honest, professional and way more affordable. They loaded as scheduled, arrived on the 10th day, and communication was great.”
Dana ArbelVerified ReviewerGoogle“The office staff were thorough and knowledgeable, and the moving team was courteous, efficient, and careful with my priceless antiques. They provided an instant quote that was very competitive.”
Laurence SpanglerVerified ReviewerGoogle“Zach is a great communicator and problem solver. He dealt with our difficult driveway by switching to smaller trucks while keeping our move quick and efficient. The price was reasonable.”
Julie FenedickVerified ReviewerGoogle“Hansen has done two moves for us. They respond fast, are there on time, and get the job done promptly. Taking apart complex beds does not phase them.”
Jean-Pierre BoespflugVerified ReviewerGoogle
Most common complaints about Hansen Bros. Moving & Storage
Delayed arrival or delivery
Several reviewers experienced frustrating delays either on moving day or with final delivery.
Unfriendly or rude staff
A few customers felt disrespected by curt or unhelpful movers or office staff.
Unprofessional behavior
Complaints included movers using foul language, showing up late, or acting inappropriately.
What negative reviewers say
“The cost of packing was 50% higher than estimated, and the move cost $1,500 more. After multiple unreturned calls, a representative was defensive and rude, and I still lacked a full bill.”
Cassie GVerified ReviewerGoogle“Our belongings were promised between April 28 and May 3, but by May 10 they still had not arrived. Hansen never called with an update; I had to make repeated calls.”
Judy WalterVerified ReviewerGoogle“A representative and manager were short, rude, and nonresponsive when I asked for an explanation. The representative then accused me of arguing instead of addressing the issue.”
Chris IDon'tKnowVerified ReviewerGoogle“Our things were loaded 10 days late, and the company never informed us. The coordinator was not proactive and mixed up important details, adding to our anxiety.”
Gosha SparkVerified ReviewerGoogle“Poor packing caused damage to many items. The shipment was split, delivery dates changed, and boxes were renumbered without a cross-reference, so I could not confirm everything arrived.”
DudeVerified ReviewerGoogle
Hansen Bros. Moving & Storage
3.30Newcastle, WA
Save more than 30% on average by comparing movers before you book.
Hansen Bros. Moving & Storage
3.30
Newcastle, WA
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Hansen Bros. Moving & Storage, then see how it compares with other top-rated movers in Newcastle.
Compare prices side by side
See where Hansen Bros. Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Hansen Bros. Moving & Storage offer?
Hansen Bros. Moving & Storage offers packing, unpacking, and packing materials, plus storage and climate-controlled storage.
Services offered
Is Hansen Bros. Moving & Storage licensed and insured?
Federally licensed, operating authority active
US DOT 8257 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Hansen Bros. Moving & Storage is registered with the Federal Motor Carrier Safety Administration under US DOT number 8257, as HANSEN BROS TRANSFER & STORAGE COMPANY INC, and its operating status is currently active. It also holds a Washington intrastate license, number HG 1782.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Hansen Bros. Moving & Storage holds. Ask for a certificate of insurance before you book.
- State license number
- HG 1782Issued by Washington. Covers moves within the state, which the FMCSA does not
- Registered legal name
- HANSEN BROS TRANSFER & STORAGE COMPANY INCThe entity behind the trading name, as filed with the FMCSA
- FMCSA safety rating
- SatisfactoryAssigned after a compliance review
- Trucks registered
- 46Power units reported to the FMCSA
- Miles driven
- 300,000Reported to the FMCSA for 2022
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- October 2026
How much does Hansen Bros. Moving & Storage cost?
Hansen Bros. Moving & Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Washington, you can expect to pay approximately $150/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Washington moving companies similar to Hansen Bros. Moving & Storage typically bill the amounts below using a $150/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Hansen Bros. Moving & Storage is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Washington moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Hansen Bros. Moving & Storage offer?
- Accepts
- No credit cards
- Deposit
- Not listed, so ask
- Discounts
- Mover’s own offer
Hansen Bros. Moving & Storage does not list any accepted payment methods on moveBuddha. Confirm how they take payment before moving day. Deposit policies vary by mover, so ask whether one is required when you request a quote.
Hansen Bros. Moving & Storage also offers discounts on request. It also lists: Competitive rates, low minimum rates for shipments moving under 300 miles, savings on travel fees through Puget Sound locations, and refunds for unused packing materials. Ask what you qualify for and how much you could save before you book.
How Hansen Bros. Moving & Storage compares with other local movers
With a moveBuddha score of 3.30 out of 5, Hansen Bros. Moving & Storage trails the five top-rated movers in the Newcastle area, 1.26 points behind All Service Moving. Hansen Bros. Moving & Storage's score rests on 70 reviews, fewer than any of the five. Where Hansen Bros. Moving & Storage falls behind is review quality, with the lowest review quality score in the group.
The five highest-scoring nearby movers, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Gentle Giant Moving CompanySeattle | 4.66 | 629 | 5.0 | 4.7 | A+ |
| 2 | Seattle MoversSeattle | 4.66 | 257 | 4.3 | 4.2 | A |
| 3 | Triple 7 MoversAuburn | 4.64 | 1,899 | 4.9 | 3.5 | A+ |
| 4 | College Hunks Hauling Junk & MovingSeattle | 4.62 | 4,563 | 4.9 | 2.9 | A+ |
| 5 | All Service MovingSeattle | 4.56 | 546 | 4.9 | 4.4 | A- |
| 6 | Hansen Bros. Moving & StorageThis mover · ranks #6 | 3.30 | 70 | — | — | — |
How does Hansen Bros. Moving & Storage compare to other Washington movers?
- moveBuddha score#186 of 262(worse than average)
3.30vs 3.72 avg
Hansen Bros. Moving & Storage scores 3.30, below the Washington average of 3.72, and ranks #186 of 262 Washington movers.
- Positive reviews#188 of 262(worse than average)
83%vs 91% avg
Hansen Bros. Moving & Storage has 83% positive reviews, below the Washington average of 91%, and ranks #188 of 262 Washington movers.
- Negative reviews#168 of 262(worse than average)
11%vs 8% avg
Hansen Bros. Moving & Storage has 11% negative reviews, above the Washington average of 8%, and ranks #168 of 262 Washington movers. A lower percentage is better.
- Reviews analyzed#157 of 262(worse than average)
70vs 309 avg
Hansen Bros. Moving & Storage has 70 reviews analyzed, below the Washington average of 309, and ranks #157 of 262 Washington movers.
| Metric | This moverHansen Bros. Moving & Storage | Washington avg | Washington rank | Difference |
|---|---|---|---|---|
| moveBuddha score#186 of 262 in Washington | 3.30 | 3.72 | #186 of 262 | −0.42(worse than average) |
| Positive reviews#188 of 262 in Washington | 83% | 91% | #188 of 262 | −8 pts(worse than average) |
| Negative reviewsLower is better#168 of 262 in Washington | 11% | 8% | #168 of 262 | +3 pts(worse than average) |
| Reviews analyzed#157 of 262 in Washington | 70 | 309 | #157 of 262 | −239(worse than average) |
Compared with 262 Washington movers with moveBuddha profiles. Rank #1 is the best in Washington.
Hansen Bros. Moving & Storage
3.30Newcastle, WA
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Hansen Bros. Moving & Storage, then see how it compares with other top-rated movers in Newcastle.
Compare prices side by side
See where Hansen Bros. Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Hansen Bros. Moving & Storage
3.30
Newcastle, WA
Final verdict: Hansen Bros. Moving & Storage
Hansen Bros. Moving & Storage earns a 3.30/5 moveBuddha Score and ranks #186 among Washington movers, with 83% positive feedback across 70 customer reviews.
Customers consistently praise its knowledgeable staff and affordable rates. It is best for customers prioritizing crew professionalism, helpful crews, and reliable service experience.
It operates 46 trucks. The most common complaint is delayed arrival or delivery.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Washington moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Hansen Bros. Moving & Storage
- Phone
- (425) 277-5500
- Website
- hansenbros.com
Other Hansen Bros. Moving & Storage locations
Helpful Washington moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.