Western Van & Storage Review
Fact Checked by:
Positive Reviews
68%
across 201 reviews
moveBuddha Score
4.2/5
based on moveBuddha methodology
Years in Business
46
founded 1980
FMCSA Status
Active
Western Van & Storage is a 4.2/5-rated Washington full-service mover, operating since 1980 (46 years in business). Western Van & Storage earns 68% positive reviews across 201 verified customer reviews. The company holds active FMCSA registration and operates 12 trucks. All ratings reflect moveBuddha's independent analysis.
Ready to see what Western Van & Storage would cost for your move?
Get a free, no-obligation quote in under 60 seconds. No deposit required.
Western Van & Storage at a glance
- Track record: 46 years in business with 68% positive customer reviews across 201 verified reviews.
- Scale: 12 trucks operating across Washington
- Industry experience: 4.72/5
- Customer service: 4.14/5
- Review quality: 4.16/5
- Quote accuracy: 3.96/5
What this review covers
Professional and polite staff
Careful handling
Efficient service
Good communication
Quick moving process
Show details Hide details
Company stats
Read full reviewIndustry experience 4.7
Companies with more years in business often outperform newer competitors. Western Van & Storage has been in business for 46 years, demonstrating strong staying power in a competitive industry with services like estate moving and international moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Western Van & Storage has about 68% positive reviews across roughly 201 total reviews, with an average Yelp rating of 2.5.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Western Van & Storage.
Customer service 4.1
From responsiveness to follow-through, customer service is a big differentiator. Western Van & Storage emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
"They arrived in good spirits...professional, polite and positive throughout the day and took the utmost care with my property. Thank you, TR & Jordan! You greatly alleviated the stress of my recent move. Highly recommend."
"We moved locally...They showed up on time, worked really hard, and made my life much easier...took great care of all my furniture and nothing was damaged...The best part was the move went under what they had estimated."
DOT number
Address
Payment methods
State license
Phone
What do customers say about Western Van & Storage?
Across 201 verified customer reviews from multiple platforms, 68% are positive, 28% are negative, and 4% are neutral.
What customers like most about Western Van & Storage
- Professional and polite staff: Customers say the Western Van & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Western Van & Storage's attention to detail.
- Efficient service: Many customers praise Western Van & Storage for completing moves smoothly and with minimal downtime.
- Good communication: Reviewers frequently mention clear, consistent updates from Western Van & Storage throughout the moving process.
- Quick moving process: The team at Western Van & Storage often gets the job done faster than expected, saving clients time.
Most common complaints about Western Van & Storage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
- Lack of communication: Poor or inconsistent updates from Western Van & Storage left some customers feeling in the dark.
Positive Western Van & Storage Reviews
"They arrived in good spirits...professional, polite and positive throughout the day and took the utmost care with my property. Thank you, TR & Jordan! You greatly alleviated the stress of my recent move. Highly recommend."
"We moved locally...They showed up on time, worked really hard, and made my life much easier...took great care of all my furniture and nothing was damaged...The best part was the move went under what they had estimated."
"The crews showed up when they said they would, were extremely professional, and treated our possessions with care. They also kept in contact throughout the process...Would definitely recommend for a move of any distance!"
Negative Western Van & Storage Reviews
"We used them for a cross country move via Allied. They were 2 days outside of the delivery window and many of our furniture pieces were damaged...They also lost all of our weight plates and dumbbells."
"A video tour guided our quote, which increased by $6k to $22k the day our home was loaded...most of our furniture and a number of high-value items were damaged or destroyed."
Yelp
"The crews at both end of our cross country move were pleasant, but the driver was rude...We have multiple broken pieces of furniture, a ton of missing stuff...Stay away if you can."
Neutral Western Van & Storage Reviews
"Moving experience was ok. Move coordinator was good. Movers themselves fair- bickered amongst each other for half the time! Some issues with scheduling resulting in delays...They lost one of my boxes."
"Nice guys, but need more training experience in loading. Several items were broken due to poor stacking and shelves collapsing during the move."
Yelp
"Movers were nice and did a good job. I was told I had 90 days to make a claim, but the insurer said it was only 24 hours. Mover beware."
Is Western Van & Storage licensed & insured?
Yes. Western Van & Storage holds active FMCSA registration under the legal name WESTERN VAN LINES INC. They operate 12 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 01/16/2026 |
| Fleet size | 12 power units | 01/16/2026 |
| FMCSA inspections | 0 total inspections | 01/16/2026 |
| Van line affiliation | Affiliated with a national van line | Jun 2026 |
Movers operating within Washington DC city limits are subject to regulation by the Utilities and Transportation Commission, which issues operating permits to household goods moving companies. You can verify Western Van & Storage's active status on the Washington licensed movers database.
How moveBuddha rated Western Van & Storage
Western Van & Storage earns a 4.2/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Western Van & Storage | What it measures |
|---|---|---|
| Industry experience | 4.72/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 4.14/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.66/5 | Yelp rating & review volume |
| BBB | 4.78/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Western Van & Storage
Western Van & Storage consistently receives praise for professional crews, careful handling, efficient service, strong communication, and a smooth moving process. Most of the 201 feedback entries highlight polite staff who work quickly to safeguard belongings and make the experience easier. Customers often mention moves completed within estimated timelines, furniture arriving undamaged, and support from knowledgeable coordinators. A significant share of negative feedback describes damaged items, late deliveries, or poor coordination after booking, sometimes reporting missing belongings or dissatisfaction with claims resolution. Compared to similar companies, Western Van & Storage attracts more frequent compliments for responsive staff but also faces recurring criticism for the quality of item care and accurate delivery timing on long hauls. The majority of input signals positive moving experiences, but critical reviews raise persistent concerns about consistency in service follow-through and accountability.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Western Van & Storage cost?
Western Van & Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Western Van & Storage compare to other Kent movers?
Western Van & Storage ranks alongside the top full-service movers in Kent on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Kent movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.66 |
93% | A+ | ||
|
4.58 |
83% | B- | ||
|
4.52 |
90% | B- | ||
|
4.58 |
92% | A+ | ||
|
4.44 |
97% | A+ | ||
|
4.56 |
81% | A | ||
|
4.58 |
84% | A+ | ||
|
4.64 |
84% | A+ | ||
|
4.42 |
91% | A+ | ||
|
4.56 |
98% | A+ |
How Western Van & Storage's ratings compare to other Kent movers
Western Van & Storage's Yelp rating (2.5/5) is lower than the average across the 62 movers analyzed in Kent, which carry an average Yelp rating of 3.6/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Western Van & Storage | 2.5/5 | -- |
| Kent movers | 3.6/5 | 62 movers |
| Washington movers | 3.7/5 | 94 movers |
Final verdict: Western Van & Storage
Western Van & Storage earns a 4.2/5 moveBuddha score with 68% positive customer reviews across 201 verified reviews. With 46 years in business and 12 trucks operating across Washington, Western Van & Storage is a solid option to consider for Washington moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Western Van & Storage
Is Western Van & Storage a legitimate, licensed mover?
Yes. Western Van & Storage holds active FMCSA registration. The company operates 12 trucks. You can verify their licensing status on the Washington state regulator database.
How does Western Van & Storage's review score compare to other Washington movers?
Western Van & Storage earns 68% positive customer reviews across 201 verified customer reviews. Its composite moveBuddha score is 4.2/5.
Why is Western Van & Storage's Yelp rating lower than other sources?
Western Van & Storage's 2.5/5 Yelp rating across 52 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does Western Van & Storage offer?
Western Van & Storage is a full-service mover operating in Washington. The company operates 12 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Western Van & Storage require a deposit?
Deposit requirements for Western Van & Storage depend on the type and timing of your move. Most Washington full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Western Van & Storage been in business?
Western Van & Storage has been in business for 46 years, founded in 1980. The company holds active FMCSA registration.
Is Western Van & Storage associated with a van line?
Yes. Western Van & Storage is a local affiliate of a national van line. Learn what van lines are. Affiliation with a van line means access to a national network of resources and reputation, paired with local service attention.
How do I choose the right Kent moving company?
To pick the best Kent mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Thinking about booking Western Van & Storage?
Compare Western Van & Storage's quote against other top Washington movers. moveBuddha users save an average of 30% by comparing 3+ quotes before booking.
Helpful Washington moving resources
If Western Van & Storage isn't the right fit, explore other top-rated Washington movers and popular Washington moving routes below.
Washington moving services
Popular Washington moving routes
