Western Van & Storage review 2026 (Kent, WA)
In business since 1980 · Updated
Western Van & Storage, a Kent, WA moving company, ranks #75 of 280 movers in Washington, with a moveBuddha rating of 4.28/5.
69% of Western Van & Storage's 216 verified customer reviews are positive. Customers most often praise its good communication, while the most common complaint involves damage to items.
In business since 1980, Western Van & Storage holds active FMCSA registration (USDOT #482319) and operates 12 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Western Van & Storage measures up
Across 216 reviews, Western Van & Storage in Kent, WA is rated 4.1/5 on Google (136 reviews) and 2.5/5 on Yelp (52 reviews), and has an A+ rating from the Better Business Bureau.
Western Van & Storage ranks #75 out of 280 movers in Washington with a moveBuddha Score of 4.28 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.28.
- Industry experience
- 4.7
- Brand
- 4.5
- Review quality
- 4.2
- Customer service
- 4.1
- Website
- 4.0
Google rating
Based on 136 reviews
Yelp rating
Based on 52 reviews
Better Business Bureau
Based on BBB profile
Is Western Van & Storage moveBuddha Certified?
Western Van & Storage is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Western Van & Storage hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Western Van & Storage?
Out of 216 verified reviews, 69% of customers left a positive review about Western Van & Storage in Kent, WA. 26.9% of reviews are negative and 3.7% are neutral. Western Van & Storage has a 22% lower positive review percentage than the average Washington moving company (69% vs the Washington state average of 91%).
- Positive69.4%(150)
- Neutral3.7%(8)
- Negative26.9%(58)
Based on 216 reviews across Google, Yelp, and other review sites.
What customers like about Western Van & Storage
Good communication
Reviewers frequently mention clear, consistent updates from Western Van & Storage throughout the moving process.
Friendly and approachable staff
Many customers felt at ease working with the courteous and personable team at Western Van & Storage.
Careful handling
Belongings are treated with caution, and many customers report zero damage thanks to Western Van & Storage's attention to detail.
Professional and polite staff
Customers say the Western Van & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
Efficient service
Many customers praise Western Van & Storage for completing moves smoothly and with minimal downtime.
What positive reviewers say
“The crews showed up when they said they would, were extremely professional, and treated our possessions with care. They also kept in contact throughout the process.”
GoogleVerified Reviewer “They were professional, polite and positive throughout the day and took the utmost care with my property. They greatly alleviated the stress of my recent move.”
GoogleVerified Reviewer “They showed up on time, worked really hard, and made my life much easier. They took great care of all my furniture and nothing was damaged.”
GoogleVerified Reviewer “Everything was explained clearly, the staff responded very quickly to my questions, the loading crews were friendly and professional, and the driver was absolutely wonderful.”
Didi FrittsVerified ReviewerGoogle
What mixed reviewers say
“They were here on time, worked very professionally and fast. They were pleasant to work with. When we received the trailer, everything was all over the place, with multiple items broken. Nice guys, but need more training experience in loading.”
GoogleVerified Reviewer “Moving experience was ok. Move coordinator was good. Movers themselves fair—bickered amongst each other for half the time! Some issues with scheduling resulting in delays. They lost one of my boxes.”
GoogleVerified Reviewer “The two people who moved our things were nice and we thought did a good job. Ultimately, I was told I only had 24 hours to report loss, despite the driver stating 90 days.”
YelpVerified Reviewer “All movers showed up without masks and, when I provided them, kept taking them off during packing. None wore gloves as requested, and they did not have shoe coverings.”
YelpVerified Reviewer
Most common complaints about Western Van & Storage
Damage to items
Some customers reported that items were damaged during packing or loading.
Delayed arrival or delivery
Several reviewers experienced frustrating delays either on moving day or with final delivery.
Misplaced or lost items
In some cases, belongings went missing or were delivered to the wrong location.
What negative reviewers say
“They were 2 days outside the delivery window and many of our furniture pieces were damaged in addition to several crushed or damaged boxes. They also lost all of our weight plates and dumbbells.”
GoogleVerified Reviewer “Delivery was almost a week later than anticipated. The crew lost my mattress, my Peloton screen was missing, and communication was slow and unresponsive.”
YelpVerified Reviewer “My delivery experience with them was abysmal. They communicated poorly, were late, destroyed several items, ignored instructions regarding not taking apart a high-value item, and damaged the property.”
GoogleVerified Reviewer “Our stuff got here, but it took over a month and my boxes were filthy. Mildew is growing in the boxes. The boxes sat in a semi trailer in Seattle in November rain for two weeks.”
YelpVerified Reviewer
Western Van & Storage
4.28Kent, WASince 1980
Save more than 30% on average by comparing movers before you book.
Western Van & Storage
4.28
Kent, WA · Since 1980
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Western Van & Storage, then see how it compares with other top-rated movers in Kent.
Compare prices side by side
See where Western Van & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Western Van & Storage offer?
Western Van & Storage covers moving (local moves and long-distance moves), packing (unpacking and fragile-only packing), and storage (climate-controlled storage).
Services offered
- Full-service moving
- Local & in-state moving
- Long-distance moving
- International moving
- Office & commercial moving
- Small moves
- Senior moves
- Packing
- Unpacking
- Fragile-only packing
- Packing materials
- Custom crating
- Storage
- Climate-controlled storage
- Piano moving
- Fine art
- Antiques
- Safes
- Shipment tracking
- Full valuation coverage
Is Western Van & Storage licensed and insured?
Federally licensed, operating authority active
US DOT 482319 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Western Van & Storage is registered with the Federal Motor Carrier Safety Administration under US DOT number 482319, as WESTERN VAN LINES INC, and its operating status is currently active. It also holds a Washington intrastate license, number 42431.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Western Van & Storage holds. Ask for a certificate of insurance before you book.
- State license number
- 42431Issued by Washington. Covers moves within the state, which the FMCSA does not
- Registered legal name
- WESTERN VAN LINES INCThe entity behind the trading name, as filed with the FMCSA
- FMCSA safety rating
- ConditionalAssigned after a compliance review
- Trucks registered
- 12Power units reported to the FMCSA
- Miles driven
- 285,000Reported to the FMCSA for 2025
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- June 2026
How much does Western Van & Storage cost?
Western Van & Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Washington, you can expect to pay approximately $150/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Washington moving companies similar to Western Van & Storage typically bill the amounts below using a $150/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Western Van & Storage is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Washington moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Western Van & Storage offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
- Discounts
- Mover’s own offer
Western Van & Storage accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
Western Van & Storage also offers discounts on request. It also lists: The pricing page suggests checking for special rates for seniors, military members, or repeat customers, but does not confirm that these discounts are offered. Ask what you qualify for and how much you could save before you book.
How Western Van & Storage compares with other local movers
With a moveBuddha score of 4.28 out of 5, Western Van & Storage trails the five top-rated movers in the Kent area, 0.28 points behind First Due Movers. Western Van & Storage's score rests on 216 reviews, fewer than any of the five. Where Western Van & Storage falls behind is review quality, with the lowest review quality score in the group.
The five highest-scoring nearby movers, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | A2B Moving & Storage, LLCAuburn | 4.66 | 527 | 4.5 | 4.0 | B- |
| 2 | Gentle Giant Moving CompanySeattle | 4.64 | 629 | 5.0 | 4.7 | A+ |
| 3 | Triple 7 MoversAuburn | 4.62 | 1,899 | 4.9 | 3.5 | A+ |
| 4 | Seattle MoversSeattle | 4.58 | 257 | 4.3 | 4.2 | A |
| 5 | First Due MoversKent | 4.56 | 450 | 5.0 | 4.8 | A+ |
| 6 | Western Van & StorageThis mover · ranks #6 | 4.28 | 216 | 4.1 | 2.5 | A+ |
How does Western Van & Storage compare to other Washington movers?
- moveBuddha score#75 of 280(better than average)
4.28vs 3.70 avg
Western Van & Storage scores 4.28, above the Washington average of 3.70, and ranks #75 of 280 Washington movers.
- Positive reviews#226 of 280(worse than average)
69%vs 91% avg
Western Van & Storage has 69% positive reviews, below the Washington average of 91%, and ranks #226 of 280 Washington movers.
- Negative reviews#219 of 280(worse than average)
27%vs 8% avg
Western Van & Storage has 27% negative reviews, above the Washington average of 8%, and ranks #219 of 280 Washington movers. A lower percentage is better.
- Reviews analyzed#79 of 280(worse than average)
216vs 297 avg
Western Van & Storage has 216 reviews analyzed, below the Washington average of 297, and ranks #79 of 280 Washington movers.
- Yelp rating#83 of 280(worse than average)
2.5vs 3.6 avg
Western Van & Storage has a Yelp rating of 2.5, below the Washington average of 3.6, and ranks #83 of 280 Washington movers.
- Years in business#25 of 280(better than average)
46 yearsvs 33 years avg
Western Van & Storage has been in business for 46 years, above the Washington average of 33 years, and ranks #25 of 280 Washington movers.
| Metric | This moverWestern Van & Storage | Washington avg | Washington rank | Difference |
|---|---|---|---|---|
| moveBuddha score#75 of 280 in Washington | 4.28 | 3.70 | #75 of 280 | +0.58(better than average) |
| Positive reviews#226 of 280 in Washington | 69% | 91% | #226 of 280 | −22 pts(worse than average) |
| Negative reviewsLower is better#219 of 280 in Washington | 27% | 8% | #219 of 280 | +19 pts(worse than average) |
| Reviews analyzed#79 of 280 in Washington | 216 | 297 | #79 of 280 | −81(worse than average) |
| Yelp rating#83 of 280 in Washington | 2.5 | 3.6 | #83 of 280 | −1.1(worse than average) |
| Years in business#25 of 280 in Washington | 46 years | 33 years | #25 of 280 | +13(better than average) |
Compared with 280 Washington movers with moveBuddha profiles. Rank #1 is the best in Washington.
Western Van & Storage
4.28Kent, WASince 1980
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Western Van & Storage, then see how it compares with other top-rated movers in Kent.
Compare prices side by side
See where Western Van & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Western Van & Storage
4.28
Kent, WA · Since 1980
Final verdict: Western Van & Storage
Western Van & Storage earns a 4.28/5 moveBuddha Score and ranks #75 among Washington movers, with 69% positive feedback across 216 customer reviews.
Customers consistently praise its good communication and friendly and approachable staff. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.
With 12 trucks and a track record dating to 1980, it has more history than the average Washington mover, and the most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
Western Van & Storage
4.28
Kent, WA · Since 1980
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Washington moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Western Van & Storage
- Phone
- (425) 484-0919
- Website
- westernvan.com
Helpful Washington moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.