Custom Movers Services Inc. Review 2026 (Stow, OH)
Fact Checked by:
Positive
Reviews
47%
across 17 reviews
moveBuddha
Score
3.3/5
based on moveBuddha methodology
Custom Movers Services Inc. is a 3.3/5-rated Ohio full-service mover. Custom Movers Services Inc. earns 47% positive reviews across 17 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Custom Movers Services Inc. at a glance
- Industry experience: 3/5
- Customer service: 3/5
- Review quality: 3.5/5
- Quote accuracy: 3.76/5
Custom Movers Services Inc.'s services
- Interstate moving
What this Custom Movers Services Inc. review covers
Consistency and follow-up
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Company stats
Read full reviewIndustry experience 3.0
Companies with more years in business often outperform newer competitors. Custom Movers Services Inc. has been in business for many years, demonstrating strong staying power in a competitive industry with services like interstate moving.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. Custom Movers Services Inc. has about 47% positive reviews across roughly 17 total reviews.
Quote accuracy 3.7
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Custom Movers Services Inc..
Customer service 3.0
From responsiveness to follow-through, customer service is a big differentiator. Custom Movers Services Inc. emphasizes clear communication.
Recent reviews
They came on time, looking professional and ready for the job! Mr.Lawson and his team of professionals handle my items with special care. NO HASSLES, NOTHING BROKEN!
Their customer service was top notch and kept me informed of every step along the way. The team was professional, competent, and efficient.
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What do customers say about Custom Movers Services Inc.?
Custom Movers Services Inc. pulls in 47% positive reviews out of 17 verified ratings from multiple platforms, 53% negative, and 0% neutral.
What customers like most about Custom Movers Services Inc.
- Consistency and follow-up: Reviewers liked that Custom Movers Services Inc. stayed in touch before and after the move to ensure everything went smoothly.
- Efficient service: Many customers praise Custom Movers Services Inc. for completing moves smoothly and with minimal downtime.
- Professional and polite staff: Customers say the Custom Movers Services Inc.'s crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Helpful movers: Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
Most common complaints about Custom Movers Services Inc.
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Misleading marketing: Some felt that Custom Movers Services Inc.'s website or sales reps promised services that weren't actually provided.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Custom Movers Services Inc. clients.
Positive Custom Movers Services Inc. Reviews
Janice Hall, Google
They came on time, looking professional and ready for the job! Mr.Lawson and his team of professionals handle my items with special care. NO HASSLES, NOTHING BROKEN!
L SIM, Google
Their customer service was top notch and kept me informed of every step along the way. The team was professional, competent, and efficient.
Bob Munson, Google
I have worked with CMS for ten years and it's been a wonderful partnership. They have been totally reliable and stepped up when I needed a quick response.
Negative Custom Movers Services Inc. Reviews
Karna Williams, Google
The crating process was expertly done. The clock arrived with its floor totally separated from the rest. Our claim was denied because there was no damage to the crate.
Asher A., Google
Not even half way through of the job was done. They left for the movers to finish the disassemble and charge you as if the job is completely done.
Jeffrey Zarosley, Google
My business got an email from this company like I was a former customer. I've never done business with them ever in my life.
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How moveBuddha rated Custom Movers Services Inc.
Custom Movers Services Inc. earns a 3.3/5 composite rating based on moveBuddha's editorial rating categories. That's below the 3.8/5 average among Stow movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Custom Movers Services Inc. | What it measures |
|---|---|---|
| Industry experience | 3/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 3/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.76/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3/5 | Market presence & industry recognition |
Our summary of Custom Movers Services Inc.
Reliable when it works, risky when it fails. Seventeen reviews were analyzed: 8 positive (47.1%), 9 negative (52.9%), and no neutral reviews. Positive customer feedback praises consistency and follow-up, efficient service, clear communication, professional staff, careful handling, and helpful movers. Customers describe smooth moves, prompt responses, and strong support for crating. Negative feedback reports damaged clocks, pianos, walls, and other items, plus unfinished jobs, missed follow-up, denied claims, and charges for incomplete work. One customer questioned an email sent as if they had used CMS, raising a misleading-marketing concern. Compared with larger carriers and other contractors named in the feedback, CMS earned trust during successful jobs but drew direct blame when third-party work caused damage or left tasks unfinished.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does Custom Movers Services Inc. cost?
Custom Movers Services Inc. does not publish standard hourly rates or flat-fee pricing publicly. Movers in Stow charge an average of $143/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom Ohio move
$954 – $2,242
How does Custom Movers Services Inc. compare to other Stow movers?
Custom Movers Services Inc. ranks alongside the top full-service movers in Stow on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Stow movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.58 |
93% | A+ | ||
|
4.56 |
94% | A+ | ||
|
4.58 |
93% | A+ | ||
|
4.56 |
98% | A+ | ||
|
4.42 |
88% | A+ | ||
|
4.42 |
99% | A+ | ||
|
4.56 |
92% | A+ | ||
|
4.62 |
97% | A+ | ||
|
4.36 |
88% | D- | ||
|
4.44 |
89% | A+ |
Final verdict: Custom Movers Services Inc.
Custom Movers Services Inc. earns a 3.3/5 moveBuddha score, backed by 47% positive customer reviews across 17 verified reviews. Custom Movers Services Inc. has built a reputation for consistency and follow-up and efficient service, making it worth a look for your Ohio move.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
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FAQs about Custom Movers Services Inc.
How do I choose the right Stow moving company?
To pick the best Stow mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
How long has Custom Movers Services Inc. been in business?
Custom Movers Services Inc.'s exact founding year is not publicly listed.
Does Custom Movers Services Inc. require a deposit?
How much deposit Custom Movers Services Inc. asks for depends on your move type and timing. Most Ohio full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
What services does Custom Movers Services Inc. offer?
Custom Movers Services Inc. is a full-service mover operating in Ohio. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
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