Hopkins & Sons, Inc. Review 2026 (New Castle, DE)
Positive
Reviews
88%
across 106 reviews
moveBuddha
Score
3.4/5
based on moveBuddha methodology
Hopkins & Sons, Inc. is a 3.4/5-rated Delaware full-service mover. Hopkins & Sons, Inc. earns 88% positive reviews across 106 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Hopkins & Sons, Inc. at a glance
- Industry experience: 3/5
- Customer service: 3/5
- Review quality: 3.5/5
- Quote accuracy: 3.96/5
Hopkins & Sons, Inc.'s services
- Packing
- Interstate moving
- Local (intrastate) moving
- International moving
- Storage: Offered by 60% of New Castle movers (63% nationally)
What this Hopkins & Sons, Inc. review covers
What do customers say about Hopkins & Sons, Inc.?
Hopkins & Sons, Inc. pulls in 88% positive reviews out of 106 verified ratings from multiple platforms, 12% negative, and 0% neutral.
What customers like most about Hopkins & Sons, Inc.
- Affordable rates: Many reviewers found Hopkins & Sons, Inc. to be more budget-friendly than competitors without sacrificing quality.
- Respectful of property: Customers appreciated how carefully Hopkins & Sons, Inc.'s team maneuvered furniture through tight spaces without damaging walls or floors.
- Friendly and approachable staff: Many customers felt at ease working with the courteous and personable team at Hopkins & Sons, Inc..
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Hopkins & Sons, Inc.'s attention to detail.
- Good communication: Reviewers frequently mention clear, consistent updates from Hopkins & Sons, Inc. throughout the moving process.
Most common complaints about Hopkins & Sons, Inc.
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
- Inaccurate estimates: Estimates from Hopkins & Sons, Inc. were sometimes way off from what customers were ultimately billed.
- Lack of communication: Poor or inconsistent updates from Hopkins & Sons, Inc. left some customers feeling in the dark.
Positive Hopkins & Sons, Inc. Reviews
Anna McLaughlin, Google
The pricing was great, the 3 movers were on time, very efficient and friendly.
Mike Gibson, Google
The relocation coordinator Amy kept us well informed. Aaron and his crew did an outstanding job with both moves. The guys were kind, respectful and hard working.
kathy fraczkowski, Google
The movers were efficient, careful, and pleasant to work with. The price was fair.
Negative Hopkins & Sons, Inc. Reviews
Michael Forcade, Google
I was misquoted: I approved a quote around $7,000, only to learn it was really over $10,000.
David Gerhardt, Google
They failed to be accountable for a lost ladder. The ladder never did show up at the new house.
Joseph Izzo, Google
After signing the contract to move, I didn’t hear anything from the company for 2 weeks. I had to call to confirm my pickup was still scheduled.
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How moveBuddha rated Hopkins & Sons, Inc.
Hopkins & Sons, Inc. earns a 3.4/5 composite rating based on moveBuddha's editorial rating categories. That's below the 3.8/5 average among New Castle movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Hopkins & Sons, Inc. | What it measures |
|---|---|---|
| Industry experience | 3/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 3/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3/5 | Market presence & industry recognition |
Our summary of Hopkins & Sons, Inc.
Careful crews and fair prices lead the story. Of 106 reviews analyzed, 93 were positive, or 87.7%, while 13 were negative and none were neutral. Positive customer feedback often praises affordable rates, punctual and friendly staff, careful handling, respect for homes and belongings, and clear communication. Several customers compared Hopkins with other movers and found its quotes competitive, while repeat users chose the company again. Negative input points to misplaced or lost items, damaged property, inaccurate or changing estimates, slow work, and poor follow-up. Some customers had to call for updates or explanations, showing that communication problems can sharply reduce trust even when the crew is polite.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does Hopkins & Sons, Inc. cost?
Hopkins & Sons, Inc. does not publish standard hourly rates or flat-fee pricing publicly. Movers in New Castle charge an average of $191/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom Delaware move
$1,223 – $2,810
How does Hopkins & Sons, Inc. compare to other New Castle movers?
Hopkins & Sons, Inc. ranks alongside the top full-service movers in New Castle on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top New Castle movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
| 98% | A+ | |||
| 93% | F | |||
| 82% | C+ | |||
| 84% | A+ | |||
| 84% | A+ | |||
| 88% | A+ | |||
| 98% | A+ | |||
| 90% | A+ | |||
| 73% | A+ | |||
| 98% | A+ |
Final verdict: Hopkins & Sons, Inc.
Hopkins & Sons, Inc. earns a 3.4/5 moveBuddha score, backed by 88% positive customer reviews across 106 verified reviews. Hopkins & Sons, Inc. has built a reputation for affordable rates and respectful of property, making it worth a look for your Delaware move.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
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FAQs about Hopkins & Sons, Inc.
Does Hopkins & Sons, Inc. require a deposit?
How much deposit Hopkins & Sons, Inc. asks for depends on your move type and timing. Most Delaware full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
What services does Hopkins & Sons, Inc. offer?
Hopkins & Sons, Inc. is a full-service mover operating in Delaware. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
How does Hopkins & Sons, Inc.'s review score compare to other Delaware movers?
Hopkins & Sons, Inc. earns 88% positive customer reviews across 106 verified customer reviews. Its composite moveBuddha score is 3.4/5. That's below the 88% average among New Castle movers, and above the 86% Delaware average.
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