J & J Services Review 2026 (Salem, NH)
Fact Checked by:
Positive
Reviews
62%
across 21 reviews
moveBuddha
Score
3.3/5
based on moveBuddha methodology
J & J Services is a 3.3/5-rated New Hampshire full-service mover. J & J Services earns 62% positive reviews across 21 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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J & J Services at a glance
- Industry experience: 3/5
- Customer service: 3/5
- Review quality: 3.5/5
- Quote accuracy: 3.76/5
What this J & J Services review covers
Flexibility
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Company stats
Read full reviewIndustry experience 3.0
Companies with more years in business often outperform newer competitors. J & J Services has been in business for many years, demonstrating strong staying power in a competitive industry with services like small-scale moving and office moving.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. J & J Services has about 62% positive reviews across roughly 21 total reviews.
Quote accuracy 3.7
Quote reliability often comes down to clarity and consistency. Customers can request quotes from J & J Services.
Customer service 3.0
From responsiveness to follow-through, customer service is a big differentiator. J & J Services emphasizes clear communication.
Recent reviews
They were excellent, reasonably priced compared to other quotes, careful, efficient, and quick. They unloaded everything in less than two hours, and I booked the day before without problems.
Jack responded quickly to my emails. The move was seamless, and all my personal items were handled with care and properly packaged.
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What do customers say about J & J Services?
J & J Services pulls in 62% positive reviews out of 21 verified ratings from multiple platforms, 38% negative, and 0% neutral.
What customers like most about J & J Services
- Flexibility: Clients liked that J & J Services was willing to adjust schedules or accommodate last-minute changes.
- Quick response times: Customer support at J & J Services was often noted for responding to questions or concerns almost immediately
- Quick moving process: The team at J & J Services often gets the job done faster than expected, saving clients time.
- Efficient service: Many customers praise J & J Services for completing moves smoothly and with minimal downtime.
- Good communication: Reviewers frequently mention clear, consistent updates from J & J Services throughout the moving process.
Most common complaints about J & J Services
- Unprofessional behavior: Complaints included movers using foul language, showing up late, or acting inappropriately.
- Unfriendly or rude staff: A few customers felt disrespected by curt or unhelpful movers or office staff.
- Damage to items: Some customers reported that items were damaged during packing or loading.
Positive J & J Services Reviews
Cathryn Scanlon, Google
They were excellent, reasonably priced compared to other quotes, careful, efficient, and quick. They unloaded everything in less than two hours, and I booked the day before without problems.
Greg Levantino, Google
Jack responded quickly to my emails. The move was seamless, and all my personal items were handled with care and properly packaged.
Matthew Smith, Google
Jack and his team showed up on short notice with the needed equipment, loaded a full kitchen, and delivered everything promptly and professionally.
Negative J & J Services Reviews
Rachel Smith, Google
The company refused to follow the agreed time, responded rudely when asked about the contract, delayed the deposit refund, and would not answer calls or apologize.
Madelynn Cassin, Google
They dropped my 2,200-pound safe, delivered it upside down, and broke every component. The owner then avoided providing insurance information and offered far less than the repair or replacement cost.
Valerie Keene, Google
I scheduled the wrong date, but the contract charged a rescheduling fee. When I tried to correct it, they said they were fully booked and kept the deposit and cancellation fee.
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How moveBuddha rated J & J Services
J & J Services earns a 3.3/5 composite rating based on moveBuddha's editorial rating categories. That's below the 3.8/5 average among Salem movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | J & J Services | What it measures |
|---|---|---|
| Industry experience | 3/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 3/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.76/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3/5 | Market presence & industry recognition |
Our summary of J & J Services
Fast moves, careful crews, and serious service gaps define the feedback on J & J Services. The analysis covers 21 reviews: 13 were positive, or 61.9%, and 8 were negative, or 38.1%; no neutral reviews were available. Positive customer feedback praises flexible scheduling, quick replies, efficient work, prompt delivery, careful handling, and clear communication. Some customers booked on short notice, found the price better than other quotes, or rated the move as their best experience with a moving company. Negative input focuses on rude or unprofessional behavior, deposit and cancellation disputes, contract concerns, and damaged property. One customer reported a dropped safe and trouble obtaining insurance information or fair compensation. The contrast suggests strong moving performance from praised crews, but weaker business conduct when problems arise.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does J & J Services cost?
J & J Services does not publish standard hourly rates or flat-fee pricing publicly. Movers in Salem charge an average of $129/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom New Hampshire move
$1,572 – $3,450
How does J & J Services compare to other Salem movers?
J & J Services ranks alongside the top full-service movers in Salem on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Salem movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.72 |
97% | A+ | ||
|
4.5 |
94% | N/A | ||
|
4.64 |
88% | A+ | ||
|
4.62 |
80% | A+ | ||
|
4.5 |
98% | A+ | ||
|
4.48 |
97% | A | ||
|
4.72 |
95% | A+ | ||
|
4.52 |
97% | A+ | ||
|
4.66 |
95% | A+ | ||
|
4.48 |
71% | A+ |
Final verdict: J & J Services
J & J Services earns a 3.3/5 moveBuddha score, backed by 62% positive customer reviews across 21 verified reviews. J & J Services has built a reputation for flexibility and quick response times, making it worth a look for your New Hampshire move.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
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FAQs about J & J Services
How do I choose the right Salem moving company?
To pick the best Salem mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Does J & J Services require a deposit?
How much deposit J & J Services asks for depends on your move type and timing. Most New Hampshire full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How does J & J Services' review score compare to other New Hampshire movers?
J & J Services earns 62% positive customer reviews across 21 verified customer reviews. Its composite moveBuddha score is 3.3/5. That's below the 91% average among Salem movers, and below the 89% New Hampshire average.
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