Koller Moving & Storage, Inc. Review 2026 (Fort Smith, AR)
Fact Checked by:
Positive
Reviews
65%
across 26 reviews
moveBuddha
Score
3.4/5
based on moveBuddha methodology
Koller Moving & Storage, Inc. is a 3.4/5-rated Arkansas full-service mover. Koller Moving & Storage, Inc. earns 65% positive reviews across 26 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Koller Moving & Storage, Inc. at a glance
- Industry experience: 3/5
- Customer service: 3/5
- Review quality: 3.5/5
- Quote accuracy: 3.96/5
Koller Moving & Storage, Inc.'s services
- Full-service moving
- Packing
- Labor-only moving: Offered by 25% of Fort Smith movers (31% nationally)
- Interstate moving
- Local (intrastate) moving
- International moving
- Storage: Offered by 75% of Fort Smith movers (63% nationally)
What this Koller Moving & Storage, Inc. review covers
Transparent pricing
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Company stats
Read full reviewIndustry experience 3.0
Companies with more years in business often outperform newer competitors. Koller Moving & Storage, Inc. has been in business for many years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. Koller Moving & Storage, Inc. has about 65% positive reviews across roughly 26 total reviews.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Koller Moving & Storage, Inc..
Customer service 3.0
From responsiveness to follow-through, customer service is a big differentiator. Koller Moving & Storage, Inc. emphasizes clear communication, careful handling.
Recent reviews
The Koller team was great! Took care of our items with no damage. Professional, kind, quick crew.
We are very happy we called Koller moving and Storage. From the beginning, they have been very accommodating. We scheduled a move and then rescheduled at our request because of rain.
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What do customers say about Koller Moving & Storage, Inc.?
Koller Moving & Storage, Inc. pulls in 65% positive reviews out of 26 verified ratings from multiple platforms, 31% negative, and 4% neutral.
What customers like most about Koller Moving & Storage, Inc.
- Transparent pricing: Many reviewers felt confident booking with Koller Moving & Storage, Inc. due to honest, upfront pricing and no surprise fees.
- Flexibility: Clients liked that Koller Moving & Storage, Inc. was willing to adjust schedules or accommodate last-minute changes.
- Quick moving process: The team at Koller Moving & Storage, Inc. often gets the job done faster than expected, saving clients time.
- Efficient service: Many customers praise Koller Moving & Storage, Inc. for completing moves smoothly and with minimal downtime.
- Quick response times: Customer support at Koller Moving & Storage, Inc. was often noted for responding to questions or concerns almost immediately
Most common complaints about Koller Moving & Storage, Inc.
- Lack of communication: Poor or inconsistent updates from Koller Moving & Storage, Inc. left some customers feeling in the dark.
- Unfriendly or rude staff: A few customers felt disrespected by curt or unhelpful movers or office staff.
- Unprofessional behavior: Complaints included movers using foul language, showing up late, or acting inappropriately.
Positive Koller Moving & Storage, Inc. Reviews
Tammy Beauchamp, Google
The Koller team was great! Took care of our items with no damage. Professional, kind, quick crew.
Stephanie Childs, Google
We are very happy we called Koller moving and Storage. From the beginning, they have been very accommodating. We scheduled a move and then rescheduled at our request because of rain.
Beth Templeton, Google
I can't say enough good things about my experience with Koller. Not only did they help move my home in a very efficient and timely manner, their prices were very competitive.
Negative Koller Moving & Storage, Inc. Reviews
Brenda Norman, Google
Very poor service, they came out promised to have a quote ready in two days and we never heard back. I called three times and never got a response!
Nathan Scott, Google
The lady I spoke to had a horrible snotty attitude from the beginning.
Melissa Murphy, Google
They knew they had issues the night before, but didn't let me know they wouldn't show up until almost 3 hours after they were supposed to be here. Incredibly unprofessional.
Neutral Koller Moving & Storage, Inc. Reviews
Andi Lindsey, Google
They are great movers but have zero interest in follow up. We have called and emailed for updates repeatedly with no resolution.
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How moveBuddha rated Koller Moving & Storage, Inc.
Koller Moving & Storage, Inc. earns a 3.4/5 composite rating based on moveBuddha's editorial rating categories. That's below the 3.6/5 average among Fort Smith movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Koller Moving & Storage, Inc. | What it measures |
|---|---|---|
| Industry experience | 3/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 3/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3/5 | Market presence & industry recognition |
Our summary of Koller Moving & Storage, Inc.
Fast crews, fair quotes, and follow-up gaps tell Koller’s story in customer feedback. Of 26 reviews, 17 were positive, or 65.4%. Customers praised flexible scheduling, quick and careful work, accurate pricing, and crews that stayed in contact. Compared with a mover that bailed, Koller earned praise for rescuing a scheduled move on short notice. Negative input centers on unanswered calls, missing quotes, rude interactions, canceled jobs, and delayed claims. The sole neutral review called the movers great but said repeated follow-up about damage received no resolution.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does Koller Moving & Storage, Inc. cost?
Koller Moving & Storage, Inc. does not publish standard hourly rates or flat-fee pricing publicly. Movers in Fort Smith charge an average of $199/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom Arkansas move
$656 – $1,653
How does Koller Moving & Storage, Inc. compare to other Fort Smith movers?
Koller Moving & Storage, Inc. ranks alongside the top full-service movers in Fort Smith on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Fort Smith movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.34 |
97% | A+ | ||
|
4.44 |
96% | A+ | ||
|
4.38 |
87% | F | ||
|
4.62 |
98% | A+ | ||
|
4.48 |
97% | C | ||
|
4.48 |
84% | A+ | ||
|
4.42 |
88% | C+ | ||
|
4.2 |
96% | A+ | ||
3.52 |
84% | N/A | ||
|
3.4 |
65% | N/A |
Final verdict: Koller Moving & Storage, Inc.
Koller Moving & Storage, Inc. earns a 3.4/5 moveBuddha score, backed by 65% positive customer reviews across 26 verified reviews. Koller Moving & Storage, Inc. has built a reputation for transparent pricing and flexibility, making it worth a look for your Arkansas move.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
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FAQs about Koller Moving & Storage, Inc.
How long has Koller Moving & Storage, Inc. been in business?
Koller Moving & Storage, Inc.'s exact founding year is not publicly listed.
How does Koller Moving & Storage, Inc.'s review score compare to other Arkansas movers?
Koller Moving & Storage, Inc. earns 65% positive customer reviews across 26 verified customer reviews. Its composite moveBuddha score is 3.4/5. That's below the 76% average among Fort Smith movers, and below the 86% Arkansas average.
Does Koller Moving & Storage, Inc. require a deposit?
How much deposit Koller Moving & Storage, Inc. asks for depends on your move type and timing. Most Arkansas full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
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Compare Koller Moving & Storage, Inc.'s quote against other top Arkansas movers. moveBuddha users save an average of 30% by comparing 3+ quotes before booking.
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