Piece by Piece Moving and Storage Review 2026 (Newton, MA)
Fact Checked by:
Positive
Reviews
95%
across 757 reviews
moveBuddha
Score
3.4/5
based on moveBuddha methodology
Piece by Piece Moving and Storage is a 3.4/5-rated Massachusetts full-service mover. Piece by Piece Moving and Storage earns 95% positive reviews across 757 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Piece by Piece Moving and Storage at a glance
- Industry experience: 3/5
- Customer service: 3/5
- Review quality: 3.5/5
- Quote accuracy: 3.96/5
Piece by Piece Moving and Storage's services
- Full-service moving
- Packing
- Interstate moving
- Local (intrastate) moving
- Storage: Offered by 76% of Newton movers (63% nationally)
- Piano moving: A specialty offered by 46% of Newton movers (42% nationally)
What this Piece by Piece Moving and Storage review covers
Flexibility
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Company stats
Read full reviewIndustry experience 3.0
Companies with more years in business often outperform newer competitors. Piece by Piece Moving and Storage has been in business for many years, demonstrating strong staying power in a competitive industry with services like small-scale moving and interstate moving.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. Piece by Piece Moving and Storage has about 95% positive reviews across roughly 757 total reviews.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Piece by Piece Moving and Storage.
Customer service 3.0
From responsiveness to follow-through, customer service is a big differentiator. Piece by Piece Moving and Storage emphasizes clear communication, careful handling.
Recent reviews
Couldn't be more pleased with our choice! The team took every caution to protect our belongings and walls, showed up on time, communicated openly, and were great to work with.
This is the second time I used Piece by Piece and I had a great experience! The guys were kind and shockingly efficient, completing a big move in under 7 hours. My belongings arrived unbroken and in great shape.
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What do customers say about Piece by Piece Moving and Storage?
Piece by Piece Moving and Storage pulls in 95% positive reviews out of 757 verified ratings from multiple platforms, 5% negative, and 0% neutral.
What customers like most about Piece by Piece Moving and Storage
- Flexibility: Clients liked that Piece by Piece Moving and Storage was willing to adjust schedules or accommodate last-minute changes.
- Efficient service: Many customers praise Piece by Piece Moving and Storage for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Piece by Piece Moving and Storage's attention to detail.
- Respectful of property: Customers appreciated how carefully Piece by Piece Moving and Storage's team maneuvered furniture through tight spaces without damaging walls or floors.
- Friendly and approachable staff: Many customers felt at ease working with the courteous and personable team at Piece by Piece Moving and Storage.
Most common complaints about Piece by Piece Moving and Storage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Piece by Piece Moving and Storage clients.
Positive Piece by Piece Moving and Storage Reviews
Karen Breault, Google
Couldn't be more pleased with our choice! The team took every caution to protect our belongings and walls, showed up on time, communicated openly, and were great to work with.
Christina Massey, Google
This is the second time I used Piece by Piece and I had a great experience! The guys were kind and shockingly efficient, completing a big move in under 7 hours. My belongings arrived unbroken and in great shape.
martin block, Google
Very satisfied—professional service and very accommodating to my needs. They changed around and placed furniture into various rooms even when I changed my mind. The movers were very friendly and worked efficiently.
Negative Piece by Piece Moving and Storage Reviews
Philip Barker, Google
Our interstate move arrived 15 days late, with roughly half our belongings missing. Many boxes were crushed or torn, and we found damage to furniture and appliances. More than a month later, some items were still missing.
Marc Brown, Google
Nearly every piece of furniture was damaged during our move and storage. Sofas and chairs had damaged corners, and tape damaged the paint on wood tables. The company offered limited compensation and did not take ownership.
Missy M., Yelp
Quoted us around $8k for pack and move and charged us around $12k even though we packed half the house after the first quote. The movers were great, but the charges were expensive for a move 30 minutes away.
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How moveBuddha rated Piece by Piece Moving and Storage
Piece by Piece Moving and Storage earns a 3.4/5 composite rating based on moveBuddha's editorial rating categories. That's below the 3.8/5 average among Newton movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Piece by Piece Moving and Storage | What it measures |
|---|---|---|
| Industry experience | 3/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 3/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3/5 | Market presence & industry recognition |
Our summary of Piece by Piece Moving and Storage
Careful hands, fast work, and a few costly misses define this feedback. Across 757 reviews, 716 (94.6%) were positive, 40 (5.3%) were negative, and one (0.1%) was neutral. Positive customer feedback praises flexible scheduling, efficient crews, careful handling, respect for homes and belongings, and friendly staff. Repeat customers and people who used other movers often describe PBP as faster, more careful, and easier to schedule. Negative feedback centers on damaged items, missing belongings, unexpected travel or minimum-hour charges, and slow claim responses. The strong positive share shows dependable service for most moves, while storage and long-distance work need tighter item tracking, billing clarity, and damage control.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does Piece by Piece Moving and Storage cost?
Piece by Piece Moving and Storage does not publish standard hourly rates or flat-fee pricing publicly. Movers in Newton charge an average of $128/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom Massachusetts move
$1,011 – $2,084
How does Piece by Piece Moving and Storage compare to other Newton movers?
Piece by Piece Moving and Storage ranks alongside the top full-service movers in Newton on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Newton movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.72 |
95% | A+ | ||
|
4.7 |
84% | A+ | ||
|
4.66 |
95% | A+ | ||
|
4.62 |
99% | A+ | ||
|
4.64 |
95% | A | ||
|
4.72 |
88% | A+ | ||
|
4.52 |
94% | A+ | ||
|
4.56 |
100% | A+ | ||
|
4.5 |
92% | A+ | ||
|
4.5 |
98% | A+ |
Final verdict: Piece by Piece Moving and Storage
Piece by Piece Moving and Storage earns a 3.4/5 moveBuddha score, backed by 95% positive customer reviews across 757 verified reviews. Piece by Piece Moving and Storage has built a reputation for flexibility and efficient service, making it worth a look for your Massachusetts move.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
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FAQs about Piece by Piece Moving and Storage
Does Piece by Piece Moving and Storage require a deposit?
How much deposit Piece by Piece Moving and Storage asks for depends on your move type and timing. Most Massachusetts full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Piece by Piece Moving and Storage been in business?
Piece by Piece Moving and Storage's exact founding year is not publicly listed.
How do I choose the right Newton moving company?
To pick the best Newton mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Does Piece by Piece Moving and Storage offer piano moving?
Yes, Piece by Piece Moving and Storage offers piano moving. That's a specialty only 46% of Newton movers provide, compared to 42% nationally.
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