Shield Self Storage Review 2026 (Paterson, NJ)
Fact Checked by:
Positive
Reviews
79%
across 42 reviews
moveBuddha
Score
3.4/5
based on moveBuddha methodology
Shield Self Storage is a 3.4/5-rated New Jersey full-service mover. Shield Self Storage earns 79% positive reviews across 42 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Shield Self Storage at a glance
- Industry experience: 3/5
- Customer service: 3/5
- Review quality: 3.5/5
- Quote accuracy: 3.96/5
Shield Self Storage's services
- Storage: Offered by 62% of Paterson movers (63% nationally)
What this Shield Self Storage review covers
Secure storage facilities
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Company stats
Read full reviewIndustry experience 3.0
Companies with more years in business often outperform newer competitors. Shield Self Storage has been in business for many years, demonstrating strong staying power in a competitive industry.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. Shield Self Storage has about 79% positive reviews across roughly 42 total reviews.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Shield Self Storage.
Customer service 3.0
From responsiveness to follow-through, customer service is a big differentiator. Shield Self Storage emphasizes clear communication.
Recent reviews
The facility secure and easy to access. The staff was friendly and helpful, and the whole process from move-in to access was smooth and stress-free.
I've been a customer for many years now and it's been a very good experience. The owner has always been very responsive.
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What do customers say about Shield Self Storage?
Shield Self Storage pulls in 79% positive reviews out of 42 verified ratings from multiple platforms, 19% negative, and 2% neutral.
What customers like most about Shield Self Storage
- Secure storage facilities: Many customers reported that Shield Self Storage's storage sites were clean, climate-controlled, and safe.
- Affordable rates: Many reviewers found Shield Self Storage to be more budget-friendly than competitors without sacrificing quality.
- Good communication: Reviewers frequently mention clear, consistent updates from Shield Self Storage throughout the moving process.
- Friendly and approachable staff: Many customers felt at ease working with the courteous and personable team at Shield Self Storage.
- Professional and polite staff: Customers say the Shield Self Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
Most common complaints about Shield Self Storage
- Insecure storage: A few clients raised concerns about poor conditions or lack of security in storage facilities.
- Unfriendly or rude staff: A few customers felt disrespected by curt or unhelpful movers or office staff.
- Broken promises: Customers noted instances where Shield Self Storage failed to deliver on services that were initially guaranteed.
Positive Shield Self Storage Reviews
gianna collica, Google
The facility secure and easy to access. The staff was friendly and helpful, and the whole process from move-in to access was smooth and stress-free.
Chris Lord, Google
I've been a customer for many years now and it's been a very good experience. The owner has always been very responsive.
Mariela Salazar, Google
The facility is all I need, a safe place where to store my belongings for a fair price and in a great location.
Negative Shield Self Storage Reviews
Hayden “Deego” Davis, Google
The most disconcerting thing is that someone breeched several of the locking mechanism forcing the doors open including ours. The whole ordeal makes us feel violated and our stuff unsecured.
Jackie Gilbert, Google
Ed has been sending me my over payment for 7 months for a unit that was emptied in Dec. He keeps saying he'll mail it out. Well guess what....he still hasn't mailed it.
Alexander S., Yelp
They gave me the wrong truck and forgot the dolly I rented. My order was supposed to be one-way, but they made it a return. The manager was as rude as could be and cut me off.
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How moveBuddha rated Shield Self Storage
Shield Self Storage earns a 3.4/5 composite rating based on moveBuddha's editorial rating categories. That's below the 3.6/5 average among Paterson movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Shield Self Storage | What it measures |
|---|---|---|
| Industry experience | 3/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 3/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3/5 | Market presence & industry recognition |
Our summary of Shield Self Storage
Fair prices and personal service build strong loyalty—until security or follow-through fails. Customer feedback from 42 reviews shows 33 positive responses, or 78.6%. Customers praised secure facilities, affordable rates, convenient access, responsive communication, and friendly staff. Several long-term renters said Shield compared favorably with other Paterson storage options, and one valued the free moving truck. Negative input cited breached locks, rodents, damaged belongings, poor upkeep, and weak climate control. Other customers reported rude service, payment errors, and refunds or remedies promised but not delivered. The praise shows strong personal service and value, while the complaints identify security, maintenance, and follow-through gaps that can outweigh lower prices for affected renters.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does Shield Self Storage cost?
Shield Self Storage does not publish standard hourly rates or flat-fee pricing publicly. Movers in Paterson charge an average of $131/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom New Jersey move
$1,089 – $2,521
How does Shield Self Storage compare to other Paterson movers?
Shield Self Storage ranks alongside the top full-service movers in Paterson on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Paterson movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.56 |
81% | A | ||
|
4.58 |
96% | A+ | ||
|
4.76 |
91% | A+ | ||
|
4.7 |
97% | A+ | ||
|
4.52 |
97% | A+ | ||
|
4.64 |
79% | A+ | ||
|
4.72 |
79% | A+ | ||
|
4.56 |
96% | A+ | ||
|
4.66 |
96% | A | ||
|
4.5 |
91% | A- |
Final verdict: Shield Self Storage
Shield Self Storage earns a 3.4/5 moveBuddha score, backed by 79% positive customer reviews across 42 verified reviews. Shield Self Storage has built a reputation for secure storage facilities and affordable rates, making it worth a look for your New Jersey move.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
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FAQs about Shield Self Storage
How does Shield Self Storage's review score compare to other New Jersey movers?
Shield Self Storage earns 79% positive customer reviews across 42 verified customer reviews. Its composite moveBuddha score is 3.4/5. That's below the 88% average among Paterson movers, and below the 84% New Jersey average.
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