Smart Penny Moving - Framingham MA Review 2026 (Framingham, MA)
Positive
Reviews
93%
across 55 reviews
moveBuddha
Score
3.4/5
based on moveBuddha methodology
Smart Penny Moving - Framingham MA is a 3.4/5-rated Massachusetts full-service mover. Smart Penny Moving - Framingham MA earns 93% positive reviews across 55 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Smart Penny Moving - Framingham MA at a glance
- Industry experience: 3/5
- Customer service: 3/5
- Review quality: 3.5/5
- Quote accuracy: 44/5
Smart Penny Moving - Framingham MA's services
- Full-service moving
- Packing & Unpacking
- Labor-only moving: Offered by 20% of Framingham movers (31% nationally)
- Interstate moving
- Local (intrastate) moving
- Storage: Offered by 78% of Framingham movers (63% nationally)
- Piano moving: A specialty offered by 47% of Framingham movers (42% nationally)
What this Smart Penny Moving - Framingham MA review covers
What do customers say about Smart Penny Moving - Framingham MA?
Smart Penny Moving - Framingham MA pulls in 93% positive reviews out of 55 verified ratings from multiple platforms, 6% negative, and 2% neutral.
What customers like most about Smart Penny Moving - Framingham MA
- Affordable rates: Many reviewers found Smart Penny Moving - Framingham MA to be more budget-friendly than competitors without sacrificing quality.
- Quick response times: Customer support at Smart Penny Moving - Framingham MA was often noted for responding to questions or concerns almost immediately
- Quick moving process: The team at Smart Penny Moving - Framingham MA often gets the job done faster than expected, saving clients time.
- Flexibility: Clients liked that Smart Penny Moving - Framingham MA was willing to adjust schedules or accommodate last-minute changes.
- Efficient service: Many customers praise Smart Penny Moving - Framingham MA for completing moves smoothly and with minimal downtime.
Most common complaints about Smart Penny Moving - Framingham MA
- Inexperienced movers: Some clients felt the crew lacked basic moving skills or sufficient training.
- Unreliable timing: Customers reported inconsistent scheduling and lack of punctuality from Smart Penny Moving - Framingham MA.
- Unprofessional behavior: Complaints included movers using foul language, showing up late, or acting inappropriately.
Positive Smart Penny Moving - Framingham MA Reviews
Mary Beth Kaufman, Google
The very next day they sent over a pair of movers that were above and beyond! They were punctual, friendly, talented and insured! The cost was more than fair.
Michelle Dyke, Google
Amazing experience! Alberto, Omar, and Samuel were exceptional movers. Professional, efficient, and did a great job. Also quoted me far below other competitors in the area.
spencer albin, Google
The crew arrived on time, completed the move faster than estimated, and handled furniture and delicate items with great care.
Negative Smart Penny Moving - Framingham MA Reviews
Sandra D., Yelp
Smart Penny estimated it would take 3 hours, but it took them 6.25, over double. Mike could not figure out how to get dresser from the second floor to the first floor.
C T., Yelp
With or without a permit only legal parking is allowed. The driver didn't even ask about blocking my driveway; he copped out that he was just the mover not the homeowner.
Ann B., Yelp
At 11:08, I received a call saying that traffic was heavy and that he would arrive NO LATER THAN 1:00 PM. One o'clock came and went, but still nobody showed up.
Neutral Smart Penny Moving - Framingham MA Reviews
Anita R., Yelp
The customer service after the move was great, but the move itself was a disaster. I am still finding items that were intact before the move in June broken. The antique lamp had been passed down, destroyed.
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How moveBuddha rated Smart Penny Moving - Framingham MA
Smart Penny Moving - Framingham MA earns a 3.4/5 composite rating based on moveBuddha's editorial rating categories. That's below the 3.8/5 average among Framingham movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Smart Penny Moving - Framingham MA | What it measures |
|---|---|---|
| Industry experience | 3/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 3/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.04/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3/5 | Market presence & industry recognition |
Our summary of Smart Penny Moving - Framingham MA
Fast, fair, and flexible—until a few jobs fell short. Customer feedback covered 55 reviews, with 51 positive reviews, or 92.7%, showing strongly favorable experiences. Positive input repeatedly praises affordable rates, quick replies, fast completion, flexible handling of last-minute requests, and careful, efficient crews. Several customers said Smart Penny’s quotes beat nearby competitors, while repeat customers returned because the service felt more dependable and less stressful than past moves. Three negative reviews, or 5.5%, report serious problems with inexperienced handling, delays or missed appointments, parking concerns, poor assembly, and damaged belongings. One 3-star review, or 1.8%, praises post-move customer service but describes broken items, including an antique lamp. These complaints show the need for stronger timing, training, and quality control on every job.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does Smart Penny Moving - Framingham MA cost?
Smart Penny Moving - Framingham MA does not publish standard hourly rates or flat-fee pricing publicly. Movers in Framingham charge an average of $128/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom Massachusetts move
$1,011 – $2,084
How does Smart Penny Moving - Framingham MA compare to other Framingham movers?
Smart Penny Moving - Framingham MA ranks alongside the top full-service movers in Framingham on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Framingham movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
| 95% | A+ | |||
| 100% | A | |||
| 95% | A+ | |||
| 90% | A+ | |||
| 84% | A+ | |||
| 88% | A+ | |||
| 99% | A+ | |||
| 99% | A+ | |||
| 95% | A | |||
| 100% | A+ |
Final verdict: Smart Penny Moving - Framingham MA
Smart Penny Moving - Framingham MA earns a 3.4/5 moveBuddha score, backed by 93% positive customer reviews across 55 verified reviews. Smart Penny Moving - Framingham MA has built a reputation for affordable rates and quick response times, making it worth a look for your Massachusetts move.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
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FAQs about Smart Penny Moving - Framingham MA
Does Smart Penny Moving - Framingham MA offer piano moving?
Yes, Smart Penny Moving - Framingham MA offers piano moving. That's a specialty only 47% of Framingham movers provide, compared to 42% nationally.
How do I choose the right Framingham moving company?
To pick the best Framingham mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
How long has Smart Penny Moving - Framingham MA been in business?
Smart Penny Moving - Framingham MA's exact founding year is not publicly listed.
Does Smart Penny Moving - Framingham MA require a deposit?
How much deposit Smart Penny Moving - Framingham MA asks for depends on your move type and timing. Most Massachusetts full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
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