Top Hat Moving Co. Review 2026 (Martin, TN)
Fact Checked by:
Positive
Reviews
97%
across 273 reviews
moveBuddha
Score
3.4/5
based on moveBuddha methodology
Top Hat Moving Co. is a 3.4/5-rated Tennessee full-service mover. Top Hat Moving Co. earns 97% positive reviews across 273 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Top Hat Moving Co. at a glance
- Industry experience: 3/5
- Customer service: 3/5
- Review quality: 3.5/5
- Quote accuracy: 3.96/5
Top Hat Moving Co.'s services
- Full-service moving
- Packing
- Interstate moving
- Local (intrastate) moving
- Storage: Offered by 75% of Martin movers (63% nationally)
What this Top Hat Moving Co. review covers
Careful handling
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Company stats
Read full reviewIndustry experience 3.0
Companies with more years in business often outperform newer competitors. Top Hat Moving Co. has been in business for many years, demonstrating strong staying power in a competitive industry with services like small-scale moving and interstate moving.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. Top Hat Moving Co. has about 97% positive reviews across roughly 273 total reviews.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Top Hat Moving Co..
Customer service 3.0
From responsiveness to follow-through, customer service is a big differentiator. Top Hat Moving Co. emphasizes clear communication, careful handling.
Recent reviews
They were respectful, careful with all of our belongings, and mindful of both homes. They worked hard, had great attitudes, and showed kindness and professionalism.
The guys were friendly, polite and worked efficiently. Hands down a 5 star experience.
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What do customers say about Top Hat Moving Co.?
Top Hat Moving Co. pulls in 97% positive reviews out of 273 verified ratings from multiple platforms, 2% negative, and 1% neutral.
What customers like most about Top Hat Moving Co.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Top Hat Moving Co.'s attention to detail.
- Respectful of property: Customers appreciated how carefully Top Hat Moving Co.'s team maneuvered furniture through tight spaces without damaging walls or floors.
- Friendly and approachable staff: Many customers felt at ease working with the courteous and personable team at Top Hat Moving Co..
- Professional and polite staff: Customers say the Top Hat Moving Co.'s crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Helpful movers: Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
Most common complaints about Top Hat Moving Co.
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
- Unprofessional behavior: Complaints included movers using foul language, showing up late, or acting inappropriately.
Positive Top Hat Moving Co. Reviews
Sarah Scheland, Google
They were respectful, careful with all of our belongings, and mindful of both homes. They worked hard, had great attitudes, and showed kindness and professionalism.
Justin Collins, Google
The guys were friendly, polite and worked efficiently. Hands down a 5 star experience.
Michelle Thompson, Google
David and Colton were knowledgeable and handled all of our items with care. We really enjoyed working with both of them.
Negative Top Hat Moving Co. Reviews
Thatoneartistgirl1, Google
A guy named Tracy claims he the owner and is very unprofessional these people came into my work and was cussing at us, if this is how the employees are I wouldn’t wanna do business with them.
Joann Wellman, Google
At our destination, several pieces of furniture were damaged during unloading.
Christopher Toula, Google
The end result led to a difficult unloading, more than a few broken items, and collapsed boxes. The unloading crew worked like demolition workers to prevent things from collapsing.
Neutral Top Hat Moving Co. Reviews
Judy Byars, Google
I was originally told they would move me on Aug. 18, but at 4:46AM I learned the earliest date was Aug. 22. As a disabled widow, I paid $400–$500 for four extra motel days. The movers themselves were great.
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How moveBuddha rated Top Hat Moving Co.
Top Hat Moving Co. earns a 3.4/5 composite rating based on moveBuddha's editorial rating categories. That's below the 3.8/5 average among Martin movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Top Hat Moving Co. | What it measures |
|---|---|---|
| Industry experience | 3/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 3/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3/5 | Market presence & industry recognition |
Our summary of Top Hat Moving Co.
Careful moves, courteous crews, strong customer trust. Of 273 reviews, 265 were positive (97.1%), five were negative (1.8%), and three were neutral (1.1%). Customers praise careful handling, respect for homes and belongings, friendly and professional staff, and helpful support with packing, setup, short-notice jobs, and long-distance moves. Many customers compare Top Hat favorably with national chains and prior moving companies, citing lower prices, clear communication, and less stress. Negative feedback reports damaged furniture, broken items, missing valuables, difficult unloading, and unprofessional conduct. Neutral feedback highlights a scheduling change that caused extra motel costs, even though the moving crew performed well. Strong service is the main pattern, while damage prevention, inventory checks, and complaint follow-up need attention.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does Top Hat Moving Co. cost?
Top Hat Moving Co. does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom Tennessee move
$992 – $2,303
How does Top Hat Moving Co. compare to other Martin movers?
Top Hat Moving Co. ranks alongside the top full-service movers in Martin on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Martin movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.34 |
79% | A+ | ||
|
4.2 |
93% | A+ | ||
3.4 |
97% | N/A | ||
|
3.36 |
97% | N/A | ||
|
3.3 |
92% | N/A |
Final verdict: Top Hat Moving Co.
Top Hat Moving Co. earns a 3.4/5 moveBuddha score, backed by 97% positive customer reviews across 273 verified reviews. Top Hat Moving Co. has built a reputation for careful handling and respectful of property, making it worth a look for your Tennessee move.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
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FAQs about Top Hat Moving Co.
How long has Top Hat Moving Co. been in business?
Top Hat Moving Co.'s exact founding year is not publicly listed.
How does Top Hat Moving Co.'s review score compare to other Tennessee movers?
Top Hat Moving Co. earns 97% positive customer reviews across 273 verified customer reviews. Its composite moveBuddha score is 3.4/5. That's above the 97% average among Martin movers, and above the 88% Tennessee average.
Does Top Hat Moving Co. require a deposit?
How much deposit Top Hat Moving Co. asks for depends on your move type and timing. Most Tennessee full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How do I choose the right Martin moving company?
To pick the best Martin mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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