Five Stars Movers Review 2026 (Newton, MA)
Fact Checked by:
Positive
Reviews
74%
across 395 reviews
moveBuddha
Score
4.5/5
based on moveBuddha methodology
Years in
Business
21
founded 2005
Five Stars Movers is a 4.5/5-rated Massachusetts full-service mover, operating since 2005 (21 years in business). Five Stars Movers earns 74% positive reviews across 395 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Five Stars Movers at a glance
- Track record: 21 years in business with 74% positive customer reviews (395 verified reviews)
- Industry experience: 5/5
- Customer service: 4.72/5
- Review quality: 4.16/5
- Quote accuracy: 44/5
Five Stars Movers' services
- Full-service moving
- Packing & Unpacking
- Interstate moving
- Local (intrastate) moving
- Storage: Offered by 76% of Newton movers (60% nationally)
- Piano moving: A specialty offered by 47% of Newton movers (40% nationally)
What this Five Stars Movers review covers
Affordable rates
Flexibility
Quick moving process
Efficient service
Quick response times
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Five Stars Movers has been in business for 21 years, demonstrating strong staying power in a competitive industry with services like small-scale moving and interstate moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Five Stars Movers has about 74% positive reviews across roughly 395 total reviews, with an average Yelp rating of 2.6.
Quote accuracy 4.0
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Five Stars Movers. Discounts may be available for groups like military.
Customer service 4.7
From responsiveness to follow-through, customer service is a big differentiator. Five Stars Movers emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
Had a great experience with Five Star Movers--they were the most affordable option for my move (by a few hundred) and they did a great job.
We recently worked with Five Star Movers -the team did an amazing job. They were able to accommodate our schedule in an emergency and continued to be flexible and supportive when our situation changed multiple times.
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What do customers say about Five Stars Movers?
Five Stars Movers pulls in 74% positive reviews out of 395 verified ratings from multiple platforms, 24% negative, and 2% neutral.
What customers like most about Five Stars Movers
- Affordable rates: Many reviewers found Five Stars Movers to be more budget-friendly than competitors without sacrificing quality.
- Flexibility: Clients liked that Five Stars Movers was willing to adjust schedules or accommodate last-minute changes.
- Quick moving process: The team at Five Stars Movers often gets the job done faster than expected, saving clients time.
- Efficient service: Many customers praise Five Stars Movers for completing moves smoothly and with minimal downtime.
- Quick response times: Customer support at Five Stars Movers was often noted for responding to questions or concerns almost immediately
Most common complaints about Five Stars Movers
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Five Stars Movers clients.
Did you move with Five Stars Movers? Tell us how it went.
Leave a ReviewPositive Five Stars Movers Reviews
Had a great experience with Five Star Movers--they were the most affordable option for my move (by a few hundred) and they did a great job.
We recently worked with Five Star Movers -the team did an amazing job. They were able to accommodate our schedule in an emergency and continued to be flexible and supportive when our situation changed multiple times.
They were very professional, on time, and fast!
Negative Five Stars Movers Reviews
The moving crew itself was great, friendly and efficient! However, I was charged over 300 dollars more than what my receipt said, and the office team took days to fix it.
The pickup went great. The movers showed up on time, were professional, and loaded everything promptly; however, our furniture was picked up 11 days ago and we have not heard from them since.
Cara Munnis, Google
Wrapped our flatscreen TV in a blanket instead of properly (in a box), and smashed the screen against other items in the truck.
Neutral Five Stars Movers Reviews
Pick-Up in MA was on-time and the moving crew were good guys. Price was actually $1000 over quoted price once the items were loaded onto the truck.
Yelp
They are inexpensive given the quality of the move, as long as you are willing to have your stuff arrive between 1-2 weeks.
Yelp
They don't include packing materials in their estimate so budget 10% extra for that.
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How moveBuddha rated Five Stars Movers
Five Stars Movers earns a 4.5/5 composite rating based on moveBuddha's editorial rating categories. That's above the 3.8/5 average among Newton movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Five Stars Movers | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 4.72/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.04/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Five Stars Movers
Difficult moves, competitive rates: Out of 395 customer reviews, 74% are positive and frequently mention fast, skilled crews, careful handling despite some damage reports, courteous service, and help with stairs, pianos, furniture assembly, and last-minute jobs. Complaints focus on inaccurate estimates, unexpected fees, and weak support during long-distance moves.
Ratings based on moveBuddha's research methodology, updated November 2026.
How much does Five Stars Movers cost?
Five Stars Movers does not publish standard hourly rates or flat-fee pricing publicly. Movers in Newton charge an average of $128/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom Massachusetts move
$1,011 – $2,084
How does Five Stars Movers compare to other Newton movers?
Five Stars Movers ranks alongside the top full-service movers in Newton on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Newton movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.72 |
95% | A+ | ||
|
4.7 |
84% | A+ | ||
|
4.66 |
95% | A+ | ||
|
4.62 |
99% | A+ | ||
|
4.64 |
95% | A | ||
|
4.56 |
86% | A+ | ||
|
4.72 |
88% | A+ | ||
|
4.52 |
94% | A+ | ||
|
4.56 |
100% | A+ | ||
|
4.5 |
92% | A+ |
How Five Stars Movers' ratings compare to other Newton movers
Five Stars Movers' Yelp rating (2.6/5) is lower than the average across the 280 movers analyzed in Newton, which carry an average Yelp rating of 3.9/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Five Stars Movers | 2.6/5 | -- |
| Newton movers | 3.9/5 | 280 movers |
| Massachusetts movers | 3.9/5 | 278 movers |
Final verdict: Five Stars Movers
Five Stars Movers earns a 4.5/5 moveBuddha score, backed by 74% positive customer reviews across 395 verified reviews. Over 21 years in business, Five Stars Movers has built a reputation for affordable rates and flexibility, making it worth a look for your Massachusetts move.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
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FAQs about Five Stars Movers
How do I choose the right Newton moving company?
To pick the best Newton mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Does Five Stars Movers offer piano moving?
Yes, Five Stars Movers offers piano moving. That's a specialty only 47% of Newton movers provide, compared to 40% nationally.
How does Five Stars Movers' review score compare to other Massachusetts movers?
Five Stars Movers earns 74% positive customer reviews across 395 verified customer reviews. Its composite moveBuddha score is 4.5/5. That's below the 90% average among Newton movers, and below the 90% Massachusetts average.
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