Glass City Movers, LLC Review
Fact Checked by:
Positive Reviews
76%
across 264 reviews
moveBuddha Score
4.6/5
based on moveBuddha methodology
Years in Business
22
founded 2004
FMCSA Status
Active
Satisfactory rating
Glass City Movers, LLC is a 4.6/5-rated Ohio full-service mover, operating since 2004 (22 years in business). Glass City Movers, LLC earns 76% positive reviews across 264 verified customer reviews. The company holds active FMCSA registration with a satisfactory safety rating and operates 11 trucks. All ratings reflect moveBuddha's independent analysis.
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Glass City Movers, LLC at a glance
- Track record: 22 years in business with 76% positive customer reviews across 264 verified reviews.
- Scale: 11 trucks operating across Ohio
- Industry experience: 5/5
- Customer service: 5/5
- Review quality: 4.16/5
- Quote accuracy: 4.14/5
What this review covers
Professional and polite staff
Careful handling
Efficient service
Good communication
Affordable rates
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Glass City Movers, LLC has been in business for 22 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Glass City Movers, LLC has about 76% positive reviews across roughly 264 total reviews, with an average Yelp rating of 2.2.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Glass City Movers, LLC.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Glass City Movers, LLC emphasizes clear communication, careful handling.
Recent reviews
"Tyler and Rayshawn handled my recent long distance move and were a great crew! Communication along the way, with pick up/drop off/ETA was outstanding! Every piece of furniture was handled with care. They were polite, professional, and experienced..."
"Delmar and the rest of his team were fantastic. Courteous, quick, and friendly. Delivered our furniture at the exact requested time. Everything was in order and the same condition when it left our home. Pricing was best out of 5 movers I called..."
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What do customers say about Glass City Movers, LLC?
Across 264 verified customer reviews from multiple platforms, 76% are positive, 23% are negative, and 1% are neutral.
What customers like most about Glass City Movers, LLC
- Professional and polite staff: Customers say the Glass City Movers, LLC's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Glass City Movers, LLC's attention to detail.
- Efficient service: Many customers praise Glass City Movers, LLC for completing moves smoothly and with minimal downtime.
- Good communication: Reviewers frequently mention clear, consistent updates from Glass City Movers, LLC throughout the moving process.
- Affordable rates: Many reviewers found Glass City Movers, LLC to be more budget-friendly than competitors without sacrificing quality.
Most common complaints about Glass City Movers, LLC
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Lack of communication: Poor or inconsistent updates from Glass City Movers, LLC left some customers feeling in the dark.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
Positive Glass City Movers, LLC Reviews
Kelly Ingham, Google
"Tyler and Rayshawn handled my recent long distance move and were a great crew! Communication along the way, with pick up/drop off/ETA was outstanding! Every piece of furniture was handled with care. They were polite, professional, and experienced..."
Angela Garofalo, Google
"Delmar and the rest of his team were fantastic. Courteous, quick, and friendly. Delivered our furniture at the exact requested time. Everything was in order and the same condition when it left our home. Pricing was best out of 5 movers I called..."
Yelp
"I always use them for all moving needs. They take great care with wrapping & protecting items. My team was Delmar and Keith, and they were fantastic! Friendly, helpful, and great movers. Everything done quickly and thoroughly. Highly recommend!"
Negative Glass City Movers, LLC Reviews
Yelp
"HORRIBLE!!! Ruined my mattress when they stored it in a leaking warehouse. HUGE stain on it! Lots of broken/missing items. Destroyed a dresser. Missing $500 coffee table top. Do not use Glass City Movers."
Yelp
"Horrendous experience. Nicole was very attentive at first, but the communication and organization was off from the beginning. Fragile items mishandled, boxes slammed, valuables missing, and no response to our claim."
Yelp
"Do not use this mover. On the day of my move, I was packed with pets ready to drive to FL and had no movers. They rescheduled without notice. Furniture was damaged; $60 compensation for a $1500 table. Horrible."
Neutral Glass City Movers, LLC Reviews
Yelp
"The owner came about 3 weeks ahead of moving date to see how many boxes I had... The movers tore half the leg off my antique table, said they didn't do it. Only pay by the pound, not value."
"Nicole was my main point of contact, and although she was friendly at times she was also argumentative... Movers were friendly, but caused minor damage while moving furniture. Communication could be improved."
"Guys were amazing and fast Derek and Juan thanks glass city movers definitely recommend"
Is Glass City Movers, LLC licensed & insured?
Yes. Glass City Movers, LLC holds active FMCSA registration under the legal name GLASS CITY MOVERS LLC. The company holds a satisfactory safety rating from the FMCSA. They operate 11 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 05/14/2026 |
| Safety rating | Satisfactory | 05/14/2026 |
| Fleet size | 11 power units | 05/14/2026 |
| FMCSA inspections | 0 total inspections | 05/14/2026 |
Although a local license is not required in Ohio, make sure the moving company you’ll be hiring is registered with U.S. Department of Transportation (USDOT). To verify if you’re dealing with a legal and licensed mover, you may ask them their USDOT registration number. You can verify Glass City Movers, LLC's active status on the Ohio licensed movers database.
How moveBuddha rated Glass City Movers, LLC
Glass City Movers, LLC earns a 4.6/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Glass City Movers, LLC | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.66/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Glass City Movers, LLC
Moving experiences with Glass City Movers, LLC stand out for professionalism, care, and strong teamwork. In reviewing 264 pieces of feedback, nearly 76% express satisfaction, highlighting the staff’s politeness, careful handling, efficient operations, clear communication, and competitive pricing. Customers repeatedly describe the crews as friendly, responsive, and attentive, confirming their approach makes moving far less stressful compared to other companies. Affordable rates and accurate timing strengthen their reputation. Some input, about 23%, details dissatisfaction rooted in item damage, poor communication, or delays. The most frequent complaints involve belongings arriving damaged, missing, or late, and customers sometimes struggle to get updates or claims resolved. Neutral notes raise minor complaints about communication or compensation, but typically call the overall experience decent. Glass City Movers gets consistent praise for reliable service but could match top-tier competitors by improving damage prevention and communication throughout the move.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Glass City Movers, LLC cost?
Glass City Movers, LLC does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Glass City Movers, LLC compare to other Toledo movers?
Glass City Movers, LLC ranks alongside the top full-service movers in Toledo on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Toledo movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.7 |
94% | A+ | ||
|
4.58 |
75% | A+ | ||
|
4.6 |
76% | A+ | ||
|
4.5 |
77% | A+ | ||
|
4.42 |
91% | A+ | ||
|
4.5 |
100% | A+ | ||
|
4.34 |
100% | A+ | ||
|
4.34 |
81% | A+ | ||
|
4.2 |
57% | A+ | ||
|
4.48 |
92% | A+ |
How Glass City Movers, LLC's ratings compare to other Toledo movers
Glass City Movers, LLC's Yelp rating (2.2/5) is lower than the average across the 10 movers analyzed in Toledo, which carry an average Yelp rating of 3.4/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Glass City Movers, LLC | 2.2/5 | -- |
| Toledo movers | 3.4/5 | 10 movers |
| Ohio movers | 3.3/5 | 99 movers |
Final verdict: Glass City Movers, LLC
Glass City Movers, LLC earns a 4.6/5 moveBuddha score with 76% positive customer reviews across 264 verified reviews. With 22 years in business and 11 trucks operating across Ohio, Glass City Movers, LLC is a solid option to consider for Ohio moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Glass City Movers, LLC
Is Glass City Movers, LLC a legitimate, licensed mover?
Yes. Glass City Movers, LLC holds active FMCSA registration. The company operates 11 trucks. You can verify their licensing status on the Ohio state regulator database.
How does Glass City Movers, LLC's review score compare to other Ohio movers?
Glass City Movers, LLC earns 76% positive customer reviews across 264 verified customer reviews. Its composite moveBuddha score is 4.6/5.
Why is Glass City Movers, LLC's Yelp rating lower than other sources?
Glass City Movers, LLC's 2.2/5 Yelp rating across 47 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does Glass City Movers, LLC offer?
Glass City Movers, LLC is a full-service mover operating in Ohio. The company operates 11 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Glass City Movers, LLC require a deposit?
Deposit requirements for Glass City Movers, LLC depend on the type and timing of your move. Most Ohio full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Glass City Movers, LLC been in business?
Glass City Movers, LLC has been in business for 22 years, founded in 2004. The company holds active FMCSA registration.
How do I choose the right Toledo moving company?
To pick the best Toledo mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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