Integrity Moving & Storage Review 2026 (Columbus, OH)
Fact Checked by:
Positive
Reviews
93%
across 743 reviews
moveBuddha
Score
4.6/5
based on moveBuddha methodology
Years in
Business
21
founded 2005
FMCSA
Status
Active
Integrity Moving & Storage is a 4.6/5-rated Ohio full-service mover, operating since 2005 (21 years in business). Integrity Moving & Storage earns 93% positive reviews across 743 verified customer reviews. The company holds active FMCSA registration and operates 7 trucks. All ratings reflect moveBuddha's independent analysis.
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Integrity Moving & Storage at a glance
- Track record: 21 years in business with 93% positive customer reviews (743 verified reviews)
- Scale: 7 trucks operating across Ohio
- Industry experience: 5/5
- Customer service: 5/5
- Review quality: 4.16/5
- Quote accuracy: 4.24/5
Integrity Moving & Storage's services
- Full-service moving
- Packing & Unpacking
- Interstate moving
- Local (intrastate) moving
- Storage: Offered by 70% of Columbus movers (60% nationally)
- Piano moving: A specialty offered by 41% of Columbus movers (40% nationally)
What this Integrity Moving & Storage review covers
Affordable rates
Consistency and follow-up
Respectful of property
Careful handling
Good communication
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Integrity Moving & Storage has been in business for 21 years, demonstrating strong staying power in a competitive industry with services like interstate moving and intrastate moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Integrity Moving & Storage has about 93% positive reviews across roughly 743 total reviews, with an average Yelp rating of 3.5.
Quote accuracy 4.2
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Integrity Moving & Storage.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Integrity Moving & Storage emphasizes clear communication, careful handling.
Recent reviews
Not only were they better priced than others, they were quick, professional and so careful.
From the first phone call looking for a quote to the last item being removed from their trucks, everyone was so professional, accommodating and pleasant to work with.
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What do customers say about Integrity Moving & Storage?
Integrity Moving & Storage pulls in 93% positive reviews out of 743 verified ratings from multiple platforms, 6% negative, and 1% neutral.
What customers like most about Integrity Moving & Storage
- Affordable rates: Many reviewers found Integrity Moving & Storage to be more budget-friendly than competitors without sacrificing quality.
- Consistency and follow-up: Reviewers liked that Integrity Moving & Storage stayed in touch before and after the move to ensure everything went smoothly.
- Respectful of property: Customers appreciated how carefully Integrity Moving & Storage's team maneuvered furniture through tight spaces without damaging walls or floors.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Integrity Moving & Storage's attention to detail.
- Good communication: Reviewers frequently mention clear, consistent updates from Integrity Moving & Storage throughout the moving process.
Most common complaints about Integrity Moving & Storage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Integrity Moving & Storage clients.
- Unfriendly or rude staff: A few customers felt disrespected by curt or unhelpful movers or office staff.
Did you move with Integrity Moving & Storage? Tell us how it went.
Leave a ReviewPositive Integrity Moving & Storage Reviews
Yolanda Owens, Google
Not only were they better priced than others, they were quick, professional and so careful.
Cathy Calmes, Google
From the first phone call looking for a quote to the last item being removed from their trucks, everyone was so professional, accommodating and pleasant to work with.
Sheri Kreinbihl, Google
I was so impressed by their service. They arrived right on time. They were very courteous and respectful of my property. They worked carefully and efficiently.
Negative Integrity Moving & Storage Reviews
Mark, Google
They moved my home a few miles. In the process of the move they broke our main dining room table legs. They took the table for repair and have been unresponsive about when it will be returned.
D.J.M., Google
The movers stripped the bed frame hardware and attempted to charge me additional labor fees. They left my mattress in the hallway; management later refunded a portion of my bill.
Angelo Rondello, Google
When I called to clarify, the woman on the phone immediately started scolding me instead of trying to help. When I said I didn’t appreciate her tone, she became even more dismissive.
Neutral Integrity Moving & Storage Reviews
Matthew F, Google
Movers were friendly, quick, and the piano was moved without damage. I was disappointed by how the move took place in my home; more care should have been taken with an expensive instrument.
Bryn Bell, Google
The price we paid was nearly double the estimate, despite giving a detailed list of the items to be moved. I was definitely blindsided.
Garratt Edsall, Google
The two movers with us were great and treated our things with care, but a sick third mover vomited in our bathrooms, slowing progress and leaving wrapped items smelling of vomit.
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Is Integrity Moving & Storage licensed & insured?
Yes. Integrity Moving & Storage is FMCSA-registered and active, operating under the legal name INTEGRITY MOVING & MOBILE STORAGE LLC. The company runs 7 trucks. moveBuddha verifies all licensing data directly against FMCSA records.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 06/21/2026 |
| Fleet size | 7 power units | 06/21/2026 |
Although a local license is not required in Ohio, make sure the moving company you’ll be hiring is registered with U.S. Department of Transportation (USDOT). To verify if you’re dealing with a legal and licensed mover, you may ask them their USDOT registration number. You can verify Integrity Moving & Storage's active status on the Ohio licensed movers database.
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How moveBuddha rated Integrity Moving & Storage
Integrity Moving & Storage earns a 4.6/5 composite rating based on moveBuddha's editorial rating categories. That's above the 3.9/5 average among Columbus movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Integrity Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.24/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4/5 | Market presence & industry recognition |
Our summary of Integrity Moving & Storage
Piano and hot-tub expertise: Of 743 reviews, 93% are positive. Reviewers praise expertise with challenging items, efficient and courteous crews, and careful handling, though some report damage. On the downside, customers mention delayed or canceled appointments, unexpected charges, and poor responses when problems arise.
Ratings based on moveBuddha's research methodology, updated November 2026.
How much does Integrity Moving & Storage cost?
Integrity Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Movers in Columbus charge an average of $133/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Ohio moving costs across all home sizes and service types, see our Ohio moving cost guide.
Estimated for a typical 2-3 bedroom Ohio move
$954 – $2,242
How does Integrity Moving & Storage compare to other Columbus movers?
Integrity Moving & Storage ranks alongside the top full-service movers in Columbus on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Columbus movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.8 |
95% | A+ | ||
4.6 |
93% | A+ | ||
|
4.66 |
96% | A+ | ||
|
4.62 |
91% | A+ | ||
|
4.56 |
94% | A+ | ||
|
4.58 |
94% | A+ | ||
|
4.58 |
96% | A+ | ||
|
4.56 |
89% | A+ | ||
|
4.44 |
78% | A+ | ||
|
4.38 |
84% | A+ |
How Integrity Moving & Storage's ratings compare to other Columbus movers
Integrity Moving & Storage's Yelp rating (3.5/5) is in line with the average across the 54 movers analyzed in Columbus, which carry an average Yelp rating of 3.3/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Integrity Moving & Storage | 3.5/5 | -- |
| Columbus movers | 3.3/5 | 54 movers |
| Ohio movers | 3.3/5 | 214 movers |
Final verdict: Integrity Moving & Storage
Integrity Moving & Storage earns a 4.6/5 moveBuddha score, backed by 93% positive customer reviews across 743 verified reviews. Over 21 years in business and 7 trucks operating across Ohio, Integrity Moving & Storage has built a reputation for affordable rates and consistency and follow-up, making it worth a look for your Ohio move.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
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FAQs about Integrity Moving & Storage
What services does Integrity Moving & Storage offer?
Integrity Moving & Storage is a full-service mover operating in Ohio. The company operates 7 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Why is Integrity Moving & Storage's Yelp rating lower than other sources?
Integrity Moving & Storage's 3.5/5 Yelp rating across 31 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
How does Integrity Moving & Storage's review score compare to other Ohio movers?
Integrity Moving & Storage earns 93% positive customer reviews across 743 verified customer reviews. Its composite moveBuddha score is 4.6/5. That's above the 92% average among Columbus movers, and above the 90% Ohio average.
Is Integrity Moving & Storage a legitimate, licensed mover?
Yes, Integrity Moving & Storage is FMCSA-registered and active, operating 7 trucks. You can verify their licensing status on the Ohio state regulator database.
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