Planes Moving & Storage Company Review 2026 (Columbus, OH)
Fact Checked by:
Positive
Reviews
91%
across 692 reviews
moveBuddha
Score
4.6/5
based on moveBuddha methodology
Years in
Business
105
founded 1921
Planes Moving & Storage Company is a 4.6/5-rated Ohio full-service mover, operating since 1921 (105 years in business). Planes Moving & Storage Company earns 91% positive reviews across 692 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Planes Moving & Storage Company at a glance
- Track record: 105 years in business with 91% positive customer reviews (692 verified reviews)
- Industry experience: 5/5
- Customer service: 5/5
- Review quality: 4.16/5
- Quote accuracy: 4.14/5
Planes Moving & Storage Company's services
- Full-service moving
- Packing
- Interstate moving
- Local (intrastate) moving
- International moving
- Storage: Offered by 70% of Columbus movers (60% nationally)
What this Planes Moving & Storage Company review covers
Friendly and approachable staff
Good communication
Professional and polite staff
Helpful movers
Efficient service
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Planes Moving & Storage Company has been in business for 105 years, demonstrating strong staying power in a competitive industry with services like estate moving and small-scale moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Planes Moving & Storage Company has about 91% positive reviews across roughly 692 total reviews, with an average Yelp rating of 2.4.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Planes Moving & Storage Company, and Planes Moving & Storage Company makes deposit expectations clear upfront.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Planes Moving & Storage Company emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
Ben, Chris, Angel, and the other three gentlemen were some of the kindest, hardest-working, and most respectful crew members I’ve ever had the pleasure of meeting. They consistently addressed me by name, listened attentively, and explained details clearly and respectfully.
Great communication, on-time pickup and delivery, clear and accurate pricing. Thank you so much for helping us move from Columbus to Reno!
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What do customers say about Planes Moving & Storage Company?
Planes Moving & Storage Company pulls in 91% positive reviews out of 692 verified ratings from multiple platforms, 7% negative, and 1% neutral.
What customers like most about Planes Moving & Storage Company
- Friendly and approachable staff: Many customers felt at ease working with the courteous and personable team at Planes Moving & Storage Company.
- Good communication: Reviewers frequently mention clear, consistent updates from Planes Moving & Storage Company throughout the moving process.
- Professional and polite staff: Customers say the Planes Moving & Storage Company's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Helpful movers: Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
- Efficient service: Many customers praise Planes Moving & Storage Company for completing moves smoothly and with minimal downtime.
Most common complaints about Planes Moving & Storage Company
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unprofessional behavior: Complaints included movers using foul language, showing up late, or acting inappropriately.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
Did you move with Planes Moving & Storage Company? Tell us how it went.
Leave a ReviewPositive Planes Moving & Storage Company Reviews
Rachel Drew, Google
Ben, Chris, Angel, and the other three gentlemen were some of the kindest, hardest-working, and most respectful crew members I’ve ever had the pleasure of meeting. They consistently addressed me by name, listened attentively, and explained details clearly and respectfully.
Maxwell Schneller, Google
Great communication, on-time pickup and delivery, clear and accurate pricing. Thank you so much for helping us move from Columbus to Reno!
Lisa Hunt, Google
I moved to my new home in July. I used Planes Moving and I have say that the crew was fast, efficient and careful with everything they moved out of my old house and into the new.
Negative Planes Moving & Storage Company Reviews
Shannon Scott, Google
The loading crew was quoted to arrive between 12:00-3:00pm, and did not arrive until 5:45pm. When the crew arrived, professionalism was definitely lacking. My iron bed frame was dropped multiple times, leaving scratches and damage.
Sara Hall Phillips, Google
They showed up later than the designated move-time window on loading day. Most of our kitchen items did arrive without damage, but several items arrived broken or damaged. The overflow shipment arrived two weeks later.
Dalia Elkhairi, Google
The packing team consisted of nice people, but they moved relatively slowly and did not finish. That left us with a lot of additional work before the moving team came. Frantic last-minute packing led to things being damaged.
Neutral Planes Moving & Storage Company Reviews
Patti Westfall, Google
The movers themselves were extremely polite and professional. They did damage both house but that was covered. I did end up paying extras as they went over, so be cautious of this too.
M Clevenger, Google
Elonzo and Jakob were great. They were very nice and careful with our property. I never got a call. I finally reached customer service, who looked up the account and told me the window.
PJ Weirtz, Google
The movers were nice, polite and got the job done. Our only concern was the care of the furniture seemed so insubstantial. Blankets were used to cover everything, but none of the feet were protected.
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How moveBuddha rated Planes Moving & Storage Company
Planes Moving & Storage Company earns a 4.6/5 composite rating based on moveBuddha's editorial rating categories. That's above the 3.9/5 average among Columbus movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Planes Moving & Storage Company | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.66/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Planes Moving & Storage Company
Interstate moves, storage support: 91% of 692 reviews are positive. Many customers point to efficient, courteous crews, clear updates, prompt delivery, and capable coordination. A few report damaged or missing items; other complaints cite extra charges, rude service, incomplete packing, and difficult claim resolutions.
Ratings based on moveBuddha's research methodology, updated November 2026.
How much does Planes Moving & Storage Company cost?
Planes Moving & Storage Company does not publish standard hourly rates or flat-fee pricing publicly. Movers in Columbus charge an average of $133/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Ohio moving costs across all home sizes and service types, see our Ohio moving cost guide.
Estimated for a typical 2-3 bedroom Ohio move
$954 – $2,242
How does Planes Moving & Storage Company compare to other Columbus movers?
Planes Moving & Storage Company ranks alongside the top full-service movers in Columbus on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Columbus movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.8 |
95% | A+ | ||
4.66 |
93% | A+ | ||
|
4.66 |
96% | A+ | ||
|
4.6 |
91% | A+ | ||
|
4.56 |
94% | A+ | ||
|
4.58 |
94% | A+ | ||
|
4.58 |
96% | A+ | ||
|
4.56 |
89% | A+ | ||
|
4.44 |
78% | A+ | ||
|
4.38 |
84% | A+ |
How Planes Moving & Storage Company's ratings compare to other Columbus movers
Planes Moving & Storage Company's Yelp rating (2.4/5) is lower than the average across the 54 movers analyzed in Columbus, which carry an average Yelp rating of 3.3/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Planes Moving & Storage Company | 2.4/5 | -- |
| Columbus movers | 3.3/5 | 54 movers |
| Ohio movers | 3.3/5 | 214 movers |
Final verdict: Planes Moving & Storage Company
Planes Moving & Storage Company earns a 4.6/5 moveBuddha score, backed by 91% positive customer reviews across 692 verified reviews. Over 105 years in business, Planes Moving & Storage Company has built a reputation for friendly and approachable staff and good communication, making it worth a look for your Ohio move.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
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FAQs about Planes Moving & Storage Company
Why is Planes Moving & Storage Company's Yelp rating lower than other sources?
Planes Moving & Storage Company's 2.4/5 Yelp rating across 25 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
How long has Planes Moving & Storage Company been in business?
Planes Moving & Storage Company has been in business for 105 years, founded in 1921.
How does Planes Moving & Storage Company's review score compare to other Ohio movers?
Planes Moving & Storage Company earns 91% positive customer reviews across 692 verified customer reviews. Its composite moveBuddha score is 4.6/5. That's below the 92% average among Columbus movers, and above the 90% Ohio average.
Does Planes Moving & Storage Company require a deposit?
How much deposit Planes Moving & Storage Company asks for depends on your move type and timing. Most Ohio full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
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