Assurance Moving And Storage Review
Fact Checked by:
Positive Reviews
92%
across 226 reviews
moveBuddha Score
4.5/5
based on moveBuddha methodology
Years in Business
17
founded 2009
FMCSA Status
Active
Assurance Moving And Storage is a 4.5/5-rated Arizona full-service mover, operating since 2009 (17 years in business). Assurance Moving And Storage earns 92% positive reviews across 226 verified customer reviews. The company holds active FMCSA registration and operates 1 trucks. All ratings reflect moveBuddha's independent analysis.
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Assurance Moving And Storage at a glance
- Track record: 17 years in business with 92% positive customer reviews across 226 verified reviews.
- Scale: 1 trucks operating across Arizona
- Industry experience: 5/5
- Customer service: 4.72/5
- Review quality: 4.16/5
- Quote accuracy: 4.14/5
What this review covers
Professional and polite staff
Efficient service
Careful handling
Helpful movers
Good communication
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Assurance Moving And Storage has been in business for 17 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Assurance Moving And Storage has about 92% positive reviews across roughly 226 total reviews, with an average Yelp rating of 2.1.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Assurance Moving And Storage.
Customer service 4.7
From responsiveness to follow-through, customer service is a big differentiator. Assurance Moving And Storage emphasizes clear communication, careful handling.
Recent reviews
"The movers I had were very professional and very efficient. They took great care to wrap all my larger item to keeps them safe during the move. Helpful in putting things where they belong. I would use this company again!"
"Communication was excellent and the crew showed on time ready to work. Safe was about 1300lbs and needed to get placed in garage. No damage and moved in a safe manner. Perfect."
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What do customers say about Assurance Moving And Storage?
Across 226 verified customer reviews from multiple platforms, 92% are positive, 8% are negative, and 0% are neutral.
What customers like most about Assurance Moving And Storage
- Professional and polite staff: Customers say the Assurance Moving And Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Efficient service: Many customers praise Assurance Moving And Storage for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Assurance Moving And Storage's attention to detail.
- Helpful movers: Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
- Good communication: Reviewers frequently mention clear, consistent updates from Assurance Moving And Storage throughout the moving process.
Most common complaints about Assurance Moving And Storage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Assurance Moving And Storage clients.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
Positive Assurance Moving And Storage Reviews
Megan McGreevy, Google
"The movers I had were very professional and very efficient. They took great care to wrap all my larger item to keeps them safe during the move. Helpful in putting things where they belong. I would use this company again!"
"Communication was excellent and the crew showed on time ready to work. Safe was about 1300lbs and needed to get placed in garage. No damage and moved in a safe manner. Perfect."
T.Evans, Google
"Jason, Ernesto and Randy were a great team. Spent a full day moving from two locations into one. Very organized, helpful and friendly. Cost effective and definitely recommend for your moving needs!"
Negative Assurance Moving And Storage Reviews
"Run from this company!!! ... Truck wasn't big enough, took too long, items broken or damaged... Created a claim, still waiting for it to get resolved. Please do your research and look the other way."
"If you want to have your property in a TIMELY manner, DO NOT USE THIS COMPANY!! ... Quote one price, charge way more. Extremely unprofessional... Everything that was said was a lie and no responsibility was taken for any of it."
"This company just moved a hot tub... handled completely wrong. Didn’t have equipment, put workers in harm’s way, hot tub broken. Company says they aren’t liable and won’t help."
Is Assurance Moving And Storage licensed & insured?
Yes. Assurance Moving And Storage holds active FMCSA registration under the legal name ASSURANCE RELOCATION SYSTEMS LLC. They operate 1 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 06/04/2026 |
| Fleet size | 1 power units | 06/04/2026 |
| FMCSA inspections | 0 total inspections | 06/04/2026 |
Though Arizona is largely an “unregulated” state, local moving companies are subject to some Arizona Department of Public Safety (AZDPS) and Department of Weights and Measures regulations intended to ensure that they operate safely and ethically. You can verify Assurance Moving And Storage's active status on the Arizona licensed movers database.
How moveBuddha rated Assurance Moving And Storage
Assurance Moving And Storage earns a 4.5/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Assurance Moving And Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 4.72/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.66/5 | Yelp rating & review volume |
| BBB | 4.56/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Assurance Moving And Storage
Assurance Moving And Storage receives glowing feedback for professionalism, attentive service, and skillful handling of customer belongings. Out of 226 reviews analyzed, 92% are positive and highlight the company’s polite staff, efficiency, careful approach to packing, helpful movers, and clear communication. Many customers note stress-free moves and recommend the team, describing prompt service, consistently gentle treatment of property, and efficient, friendly crews. Negative feedback is rare but sharply critical, with complaints centered on item damage, surprise charges, and delivery delays. Compared with other moving companies, Assurance stands out for its above-average satisfaction, yet a few reports of damaged goods or unexpected fees underline the importance of maintaining transparency and care. The reviews position Assurance as a trusted provider for most, with a track record of reliability that surpasses many competitors.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Assurance Moving And Storage cost?
Assurance Moving And Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Arizona moving costs across all home sizes and service types, see our Arizona moving cost guide.
How does Assurance Moving And Storage compare to other Phoenix movers?
Assurance Moving And Storage ranks alongside the top full-service movers in Phoenix on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Phoenix movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.66 |
90% | A+ | ||
|
4.62 |
93% | A+ | ||
|
4.62 |
89% | A+ | ||
|
4.56 |
76% | A+ | ||
|
4.52 |
79% | A+ | ||
|
4.5 |
92% | A+ | ||
|
4.5 |
92% | N/A | ||
|
4.5 |
97% | A+ | ||
|
4.48 |
73% | F | ||
|
4.7 |
95% | A+ |
How Assurance Moving And Storage's ratings compare to other Phoenix movers
Assurance Moving And Storage's Yelp rating (2.1/5) is lower than the average across the 66 movers analyzed in Phoenix, which carry an average Yelp rating of 3.6/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Assurance Moving And Storage | 2.1/5 | -- |
| Phoenix movers | 3.6/5 | 66 movers |
| Arizona movers | 3.6/5 | 98 movers |
Final verdict: Assurance Moving And Storage
Assurance Moving And Storage earns a 4.5/5 moveBuddha score with 92% positive customer reviews across 226 verified reviews. With 17 years in business and 1 trucks operating across Arizona, Assurance Moving And Storage is a solid option to consider for Arizona moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Assurance Moving And Storage
Is Assurance Moving And Storage a legitimate, licensed mover?
Yes. Assurance Moving And Storage holds active FMCSA registration. The company operates 1 trucks. You can verify their licensing status on the Arizona state regulator database.
How does Assurance Moving And Storage's review score compare to other Arizona movers?
Assurance Moving And Storage earns 92% positive customer reviews across 226 verified customer reviews. Its composite moveBuddha score is 4.5/5.
Why is Assurance Moving And Storage's Yelp rating lower than other sources?
Assurance Moving And Storage's 2.1/5 Yelp rating across 15 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does Assurance Moving And Storage offer?
Assurance Moving And Storage is a full-service mover operating in Arizona. The company operates 1 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Assurance Moving And Storage require a deposit?
Deposit requirements for Assurance Moving And Storage depend on the type and timing of your move. Most Arizona full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Assurance Moving And Storage been in business?
Assurance Moving And Storage has been in business for 17 years, founded in 2009. The company holds active FMCSA registration.
How do I choose the right Phoenix moving company?
To pick the best Phoenix mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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