Sullivan Moving / CMS Relocation Phoenix review 2026 (Phoenix, AZ)
In business since 1987 · Updated
Sullivan Moving / CMS Relocation Phoenix is a Phoenix, AZ mover ranked #36 of 36 Phoenix movers and #104 of 228 in Arizona with a 3.72/5 rating.
77% of Sullivan Moving / CMS Relocation Phoenix's 201 verified customer reviews are positive. Customers most often praise its good communication, while the most common complaint involves damage to items.
Sullivan Moving / CMS Relocation Phoenix has been in business since 1987. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Sullivan Moving / CMS Relocation Phoenix measures up
Across 201 reviews, Sullivan Moving / CMS Relocation Phoenix in Phoenix, AZ has an A+ rating from the Better Business Bureau.
Sullivan Moving / CMS Relocation Phoenix ranks #104 out of 228 movers in Arizona with a moveBuddha Score of 3.72 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.72.
- Customer service
- 3.6
- Industry experience
- 3.6
- Review quality
- 3.5
- Brand
- 3.0
- Website
- 3.0
Better Business Bureau
Based on BBB profile
Is Sullivan Moving / CMS Relocation Phoenix moveBuddha Certified?
Sullivan Moving / CMS Relocation Phoenix is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Sullivan Moving / CMS Relocation Phoenix hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Sullivan Moving / CMS Relocation Phoenix?
Out of 201 verified reviews, 77% of customers left a positive review about Sullivan Moving / CMS Relocation Phoenix in Phoenix, AZ. 20.9% of reviews are negative and 2.5% are neutral. Sullivan Moving / CMS Relocation Phoenix has a 13% lower positive review percentage than the average Arizona moving company (77% vs the Arizona state average of 90%).
- Positive76.6%(154)
- Neutral2.5%(5)
- Negative20.9%(42)
Based on 201 reviews across Google, Yelp, and other review sites.
What customers like about Sullivan Moving / CMS Relocation Phoenix
Good communication
Reviewers frequently mention clear, consistent updates from Sullivan Moving / CMS Relocation Phoenix throughout the moving process.
Friendly and approachable staff
Many customers felt at ease working with the courteous and personable team at Sullivan Moving / CMS Relocation Phoenix.
Efficient service
Many customers praise Sullivan Moving / CMS Relocation Phoenix for completing moves smoothly and with minimal downtime.
Professional and polite staff
Customers say the Sullivan Moving / CMS Relocation Phoenix's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
Quick response times
Customer support at Sullivan Moving / CMS Relocation Phoenix was often noted for responding to questions or concerns almost immediately
What positive reviewers say
“Mike Perez and crew relocated my office and warehouse in half the expected time, protected my livelihood, and went above and beyond my expectations.”
LiL LenVerified ReviewerGoogle“This delivery team was exceptional! Ontime, quick delivery and assembly, excellent communication, professional, and very friendly!”
Sky NetVerified ReviewerGoogle“Danny G. and Ernesto G. loaded everything carefully and efficiently. They were professional, friendly, and incredibly helpful throughout the process.”
Sarah Heidi PearlsteinVerified ReviewerGoogle“Sam, Luis, and Jerry were very professional, friendly, and quick! They treated my belongings with care and were mindful not to cause damage.”
Alyssa LopezVerified ReviewerGoogle“Ernesto was very communicative and helpful during the whole process. I would use this service again and recommend it to friends and family.”
Ana Capri ZunigaVerified ReviewerGoogle
What mixed reviewers say
“They helped a lot.”
Ramon VasquezVerified ReviewerGoogle“Eva and Juan took their time and were very respectful of our home and belongings. Our move from Arizona to Colorado went smoothly, with no damaged or missing items.”
Amber B.Verified ReviewerYelp
Most common complaints about Sullivan Moving / CMS Relocation Phoenix
Damage to items
Some customers reported that items were damaged during packing or loading.
Misplaced or lost items
In some cases, belongings went missing or were delivered to the wrong location.
Broken promises
Customers noted instances where Sullivan Moving / CMS Relocation Phoenix failed to deliver on services that were initially guaranteed.
What negative reviewers say
“We had significant damage to our furniture and belongings, including a crack in our solid wooden footboard. A metal coat rack and metal plant stand were crushed beyond repair.”
Linda MartinVerified ReviewerGoogle“Our belongings did not fit on the truck. They shuttled more than half our load even though we were told no shuttling would happen, resulting in two deliveries and missing items.”
Ken BrownVerified ReviewerGoogle“I was told during the virtual visit that the fridges could be switched out, but we had to pay $1,000 in parts and labor to repair the icemaker. The company offered $200.”
Jeri B.Verified ReviewerYelp“I was given several different delivery dates and the truck did not arrive until 5/18. A lot of my things are missing.”
Patti SmolskyVerified ReviewerGoogle
Sullivan Moving / CMS Relocation Phoenix
3.72Phoenix, AZSince 1987
Save more than 30% on average by comparing movers before you book.
Sullivan Moving / CMS Relocation Phoenix
3.72
Phoenix, AZ · Since 1987
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Sullivan Moving / CMS Relocation Phoenix, then see how it compares with other top-rated movers in Phoenix.
Compare prices side by side
See where Sullivan Moving / CMS Relocation Phoenix lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Sullivan Moving / CMS Relocation Phoenix offer?
Beyond standard household moves, Sullivan Moving / CMS Relocation Phoenix handles fine art handling and antique handling.
Services offered
Is Sullivan Moving / CMS Relocation Phoenix licensed and insured?
moveBuddha holds no federal licensing record for Sullivan Moving / CMS Relocation Phoenix in Phoenix, AZ. That is not the same as the company being unlicensed. Movers operating only within one state are licensed by that state rather than by the FMCSA.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Sullivan Moving / CMS Relocation Phoenix holds. Ask for a certificate of insurance before you book.
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does Sullivan Moving / CMS Relocation Phoenix cost?
Sullivan Moving / CMS Relocation Phoenix does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Arizona, you can expect to pay approximately $133/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Arizona moving companies similar to Sullivan Moving / CMS Relocation Phoenix typically bill the amounts below using a $133/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Sullivan Moving / CMS Relocation Phoenix offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Arizona moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Sullivan Moving / CMS Relocation Phoenix offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
Sullivan Moving / CMS Relocation Phoenix accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How Sullivan Moving / CMS Relocation Phoenix compares with the top 10 Phoenix movers
Sullivan Moving / CMS Relocation Phoenix's moveBuddha score of 3.72 out of 5 places it outside the top 10 Phoenix movers, 0.78 points behind Creative Moving & Packing LLC. At 201 reviews, Sullivan Moving / CMS Relocation Phoenix has fewer reviews than nine of the ten. Where Sullivan Moving / CMS Relocation Phoenix falls behind is customer service, with the lowest customer service score in the group.
The ten highest-scoring local movers near Phoenix, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Camelback MovingPhoenix | 4.72 | 2,291 | 4.8 | 4.7 | A+ |
| 2 | Just-In Time Moving & StorageMesa | 4.64 | 1,558 | 4.9 | 4.8 | A+ |
| 3 | Moving Team Six LLCPhoenix | 4.64 | 1,241 | 4.9 | 4.5 | A+ |
| 4 | Muscular Moving Men & StoragePhoenix | 4.56 | 2,891 | 4.6 | 3.4 | A+ |
| 5 | Dose Moving & StoragePhoenix | 4.56 | 1,398 | 4.8 | 4.7 | A+ |
| 6 | Daniel's Moving and Storage, Inc.Phoenix | 4.56 | 260 | 4.7 | 2.3 | A+ |
| 7 | NorthStar Moving CompanyPhoenix | 4.56 | 183 | 4.6 | 4.6 | A+ |
| 8 | All Service MovingPhoenix | 4.52 | 1,570 | 4.9 | 4.2 | A+ |
| 9 | Lifetime Moving And StoragePhoenix | 4.52 | 527 | 4.6 | 2.3 | A+ |
| 10 | Creative Moving & Packing LLCPhoenix | 4.50 | 736 | 5.0 | 4.8 | A+ |
| 11 | Sullivan Moving / CMS Relocation PhoenixThis mover · ranks #11 | 3.72 | 201 | — | — | A+ |
How does Sullivan Moving / CMS Relocation Phoenix compare to other Arizona movers?
- moveBuddha score#104 of 228(worse than average)
3.72vs 3.79 avg
Sullivan Moving / CMS Relocation Phoenix scores 3.72, below the Arizona average of 3.79, and ranks #104 of 228 Arizona movers.
- Positive reviews#193 of 228(worse than average)
77%vs 90% avg
Sullivan Moving / CMS Relocation Phoenix has 77% positive reviews, below the Arizona average of 90%, and ranks #193 of 228 Arizona movers.
- Negative reviews#187 of 228(worse than average)
21%vs 9% avg
Sullivan Moving / CMS Relocation Phoenix has 21% negative reviews, above the Arizona average of 9%, and ranks #187 of 228 Arizona movers. A lower percentage is better.
- Reviews analyzed#99 of 228(worse than average)
201vs 327 avg
Sullivan Moving / CMS Relocation Phoenix has 201 reviews analyzed, below the Arizona average of 327, and ranks #99 of 228 Arizona movers.
- BBB rating#68 of 228(better than average)
A+vs A avg
Sullivan Moving / CMS Relocation Phoenix has a BBB rating of A+, above the Arizona average of A, and ranks #68 of 228 Arizona movers.
- Years in business#11 of 228(better than average)
39 yearsvs 20 years avg
Sullivan Moving / CMS Relocation Phoenix has been in business for 39 years, above the Arizona average of 20 years, and ranks #11 of 228 Arizona movers.
| Metric | This moverSullivan Moving / CMS Relocation Phoenix | Arizona avg | Arizona rank | Difference |
|---|---|---|---|---|
| moveBuddha score#104 of 228 in Arizona | 3.72 | 3.79 | #104 of 228 | −0.07(worse than average) |
| Positive reviews#193 of 228 in Arizona | 77% | 90% | #193 of 228 | −13 pts(worse than average) |
| Negative reviewsLower is better#187 of 228 in Arizona | 21% | 9% | #187 of 228 | +12 pts(worse than average) |
| Reviews analyzed#99 of 228 in Arizona | 201 | 327 | #99 of 228 | −126(worse than average) |
| BBB rating#68 of 228 in Arizona | A+ | A | #68 of 228 | +1 step(better than average) |
| Years in business#11 of 228 in Arizona | 39 years | 20 years | #11 of 228 | +19(better than average) |
Compared with 228 Arizona movers with moveBuddha profiles. Rank #1 is the best in Arizona.
Sullivan Moving / CMS Relocation Phoenix
3.72Phoenix, AZSince 1987
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Sullivan Moving / CMS Relocation Phoenix, then see how it compares with other top-rated movers in Phoenix.
Compare prices side by side
See where Sullivan Moving / CMS Relocation Phoenix lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Sullivan Moving / CMS Relocation Phoenix
3.72
Phoenix, AZ · Since 1987
Final verdict: Sullivan Moving / CMS Relocation Phoenix
Sullivan Moving / CMS Relocation Phoenix earns a 3.72/5 moveBuddha Score and ranks #36 among Phoenix movers, with 77% positive feedback across 201 customer reviews.
Customers consistently praise its good communication and friendly and approachable staff. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.
With a track record dating to 1987, it has more history than the average Arizona mover, and the most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Arizona moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Sullivan Moving / CMS Relocation Phoenix
- Phone
- (602) 233-9633
- Website
- mesamoving.com
Helpful Arizona moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.