Puma Moving Company review 2026 (San Francisco, CA)
In business since 2007 · Updated
Puma Moving Company, a San Francisco, CA moving company, ranks #285 of 1154 movers in California, with a moveBuddha rating of 4.22/5.
94% of Puma Moving Company's 362 verified customer reviews are positive. Customers most often praise its affordable rates, while the most common complaint involves damage to home.
In business since 2007, Puma Moving Company holds active FMCSA registration (USDOT #2694165) and operates 2 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Puma Moving Company measures up
Across 362 reviews, Puma Moving Company in San Francisco, CA is rated 4.8/5 on Yelp (322 reviews) and 4.4/5 on Google (36 reviews), and has an A+ rating from the Better Business Bureau.
Puma Moving Company ranks #285 out of 1154 movers in California with a moveBuddha Score of 4.22 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.22.
- Industry experience
- 4.7
- Review quality
- 4.2
- Brand
- 4.0
- Website
- 4.0
- Customer service
- 3.9
Google rating
Based on 36 reviews
Yelp rating
Based on 322 reviews
Better Business Bureau
Based on BBB profile
Is Puma Moving Company moveBuddha Certified?
Puma Moving Company is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Puma Moving Company hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Puma Moving Company?
Out of 362 verified reviews, 94% of customers left a positive review about Puma Moving Company in San Francisco, CA. 5% of reviews are negative and 1.4% are neutral. Puma Moving Company has a 3% higher positive review percentage than the average California moving company (94% vs the California state average of 91%).
- Positive93.6%(339)
- Neutral1.4%(5)
- Negative5%(18)
Based on 362 reviews across Google, Yelp, and other review sites.
What customers like about Puma Moving Company
Affordable rates
Many reviewers found Puma Moving Company to be more budget-friendly than competitors without sacrificing quality.
Transparent pricing
Many reviewers felt confident booking with Puma Moving Company due to honest, upfront pricing and no surprise fees.
Flexibility
Clients liked that Puma Moving Company was willing to adjust schedules or accommodate last-minute changes.
Experienced movers
With years of experience, Puma Moving Company's crew brought confidence and know-how to each move.
Consistency and follow-up
Reviewers liked that Puma Moving Company stayed in touch before and after the move to ensure everything went smoothly.
What positive reviewers say
“Good Job Guys! Everything went smooth with no worries and was surprised of just how affordable they were.”
YelpVerified Reviewer “The movers were polite, flexible and worked diligently & efficiently.”
Michelle MachadoVerified ReviewerGoogle“The price they quote you is the price you pay...period.”
YelpVerified Reviewer “This is my fifth move with Puma and I can't recommend them enough! Zena is always responsive, and the moving team is professional, efficient, friendly and mindful of belongings.”
YelpVerified Reviewer “These guys are very experienced with moving within the city and I highly recommend them and will use them again!”
YelpVerified Reviewer
What mixed reviewers say
“They were unprepared for rain and my things got pretty wet during move in. A few days later, I noticed a small ding on the front of a cabinet.”
YelpVerified Reviewer “Come moving day, Vince and his guys said there was no way they could do the hoist.”
YelpVerified Reviewer “Puma was not the cheapest option, arrived over an hour late, and the total move took over seven hours.”
YelpVerified Reviewer
Most common complaints about Puma Moving Company
Damage to home
Customers reported scratched floors, dinged walls, or other property damage during the move.
Unprofessional behavior
Complaints included movers using foul language, showing up late, or acting inappropriately.
Delayed arrival or delivery
Several reviewers experienced frustrating delays either on moving day or with final delivery.
What negative reviewers say
“Floors are scratched everywhere and walls are banged up. They are more interested in getting the move done quickly than carefully.”
GoogleVerified Reviewer “Blocked the one-way street to access my home and when I asked them to move their HUGE truck, they replied they had a permit and who was I anyhow? Some workers were totally rude and unprofessional.”
GoogleVerified Reviewer “They were late. When I called the main office to inquire where they were, I was informed that we were originally booked for a later time.”
YelpVerified Reviewer
Puma Moving Company
4.22San Francisco, CASince 2007
Save more than 30% on average by comparing movers before you book.
Puma Moving Company
4.22
San Francisco, CA · Since 2007
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Puma Moving Company, then see how it compares with other top-rated movers in San Francisco.
Compare prices side by side
See where Puma Moving Company lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Puma Moving Company offer?
Puma Moving Company is a full-service local mover in San Francisco, CA, listing 5 services on moveBuddha, including packing, packing materials, and storage.
Services offered
Is Puma Moving Company licensed and insured?
Federally licensed, operating authority active
US DOT 2694165 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Puma Moving Company is registered with the Federal Motor Carrier Safety Administration under US DOT number 2694165, as PUMA MOVING INC, and its operating status is currently active. It also holds a California intrastate license, number 0190391.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Puma Moving Company holds. Ask for a certificate of insurance before you book.
- State license number
- 0190391Issued by California. Covers moves within the state, which the FMCSA does not
- Registered legal name
- PUMA MOVING INCThe entity behind the trading name, as filed with the FMCSA
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 2Power units reported to the FMCSA
- Miles driven
- 10,000Reported to the FMCSA for 2024
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- August 2026
How much does Puma Moving Company cost?
Puma Moving Company does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in California, you can expect to pay approximately $129/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home.
What similar movers typically bill for a local move
Full-service California moving companies similar to Puma Moving Company typically bill the amounts below using a $129/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What payment options and discounts does Puma Moving Company offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
- Discounts
- Military
Puma Moving Company accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
Puma Moving Company also offers a military discount. Ask what you qualify for and how much you could save before you book.
How Puma Moving Company compares with the top 10 San Francisco movers
With a moveBuddha score of 4.22 out of 5, Puma Moving Company ranks #22 and falls short of the top 10 San Francisco moving companies, 0.16 points behind AMS Bekins, the tenth-placed mover. At 362 reviews, Puma Moving Company has fewer reviews than seven of the ten. Puma Moving Company has a quote accuracy score higher than seven of the ten, but the lowest customer service score.
The ten highest-scoring local movers near San Francisco, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Pure Moving CompanySan Francisco | 4.56 | 2,911 | 5.0 | 4.9 | A+ |
| 2 | NorthStar Moving CompanyNorthridge | 4.52 | 787 | 4.6 | 4.4 | A+ |
| 3 | Gentle Giant Moving CompanySan Bruno | 4.50 | 134 | 5.0 | 4.7 | A+ |
| 4 | Dependable Movers, LLCSan Francisco | 4.48 | 2,554 | 4.9 | 4.7 | A+ |
| 5 | NorthStar Moving CompanySan Francisco | 4.44 | 1,870 | 4.9 | 4.6 | A+ |
| 6 | Good Green MovingSan Francisco | 4.44 | 353 | 4.7 | 4.5 | F |
| 7 | Zapt MoversHayward | 4.42 | 772 | 4.4 | 2.0 | A+ |
| 8 | SF Bay Area MovingSouth San Francisco | 4.42 | 445 | 5.0 | 4.6 | A+ |
| 9 | Luigy's Moving & StorageSan Francisco | 4.42 | 126 | 4.6 | 4.7 | A+ |
| 10 | AMS BekinsBrisbane | 4.38 | 633 | 4.8 | 3.2 | A+ |
| 22 | Puma Moving CompanyThis mover · ranks #22 | 4.22 | 362 | 4.4 | 4.8 | A+ |
How does Puma Moving Company compare to other California movers?
- moveBuddha score#285 of 1154(better than average)
4.22vs 3.67 avg
Puma Moving Company scores 4.22, above the California average of 3.67, and ranks #285 of 1154 California movers.
- Positive reviews#616 of 1154(better than average)
94%vs 91% avg
Puma Moving Company has 94% positive reviews, above the California average of 91%, and ranks #616 of 1154 California movers.
- Negative reviews#590 of 1154(better than average)
5%vs 8% avg
Puma Moving Company has 5% negative reviews, below the California average of 8%, and ranks #590 of 1154 California movers. A lower percentage is better.
- Reviews analyzed#218 of 1154(better than average)
362vs 268 avg
Puma Moving Company has 362 reviews analyzed, above the California average of 268, and ranks #218 of 1154 California movers.
- Yelp rating#58 of 1154(better than average)
4.8vs 4.3 avg
Puma Moving Company has a Yelp rating of 4.8, above the California average of 4.3, and ranks #58 of 1154 California movers.
- Years in business#156 of 1154(worse than average)
19 yearsvs 23 years avg
Puma Moving Company has been in business for 19 years, below the California average of 23 years, and ranks #156 of 1154 California movers.
| Metric | This moverPuma Moving Company | California avg | California rank | Difference |
|---|---|---|---|---|
| moveBuddha score#285 of 1154 in California | 4.22 | 3.67 | #285 of 1154 | +0.55(better than average) |
| Positive reviews#616 of 1154 in California | 94% | 91% | #616 of 1154 | +3 pts(better than average) |
| Negative reviewsLower is better#590 of 1154 in California | 5% | 8% | #590 of 1154 | −3 pts(better than average) |
| Reviews analyzed#218 of 1154 in California | 362 | 268 | #218 of 1154 | +94(better than average) |
| Yelp rating#58 of 1154 in California | 4.8 | 4.3 | #58 of 1154 | +0.5(better than average) |
| Years in business#156 of 1154 in California | 19 years | 23 years | #156 of 1154 | −4(worse than average) |
Compared with 1154 California movers with moveBuddha profiles. Rank #1 is the best in California.
Puma Moving Company
4.22San Francisco, CASince 2007
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Puma Moving Company, then see how it compares with other top-rated movers in San Francisco.
Compare prices side by side
See where Puma Moving Company lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Puma Moving Company
4.22
San Francisco, CA · Since 2007
Final verdict: Puma Moving Company
Puma Moving Company earns a 4.22/5 moveBuddha Score and ranks #22 among San Francisco movers, with 94% positive feedback across 362 customer reviews.
Customers consistently praise its affordable rates and transparent pricing. It is best for customers prioritizing crew professionalism, helpful crews, and reliable service experience.
With 2 trucks and a track record dating to 2007, it has less history than the average California mover, and the most common complaint is damage to home.
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
Puma Moving Company
4.22
San Francisco, CA · Since 2007
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your California moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Puma Moving Company
- Phone
- (415) 942-5989
- Website
- pumamoving.com
Helpful California moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.