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Big Blue Moving review 2026 (Florence, KY)

In business since 2018 · Updated

Big Blue Moving, a Florence, KY moving company, ranks #30 of 75 movers in Kentucky, with a moveBuddha rating of 3.80/5.

98% of Big Blue Moving's 2,395 verified customer reviews are positive. Customers most often praise its helpful movers, while the most common complaint involves damage to items.

Big Blue Moving has been in business since 2018. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.

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How Big Blue Moving measures up

Across 2,395 reviews, Big Blue Moving in Florence, KY has an A+ rating from the Better Business Bureau.

Big Blue Moving ranks #30 out of 75 movers in Kentucky with a moveBuddha Score of 3.80 out of 5.

  • moveBuddha Score

    moveBuddha Score

    The moveBuddha Score is a single 0–5 rating that combines everything we know about a mover, so you can compare companies without cross-referencing a dozen review sites.

    It weighs customer service, quote accuracy, review quality, industry experience, website quality, brand strength, and ratings from Google, Yelp, and the Better Business Bureau.

    It is not a paid placement. Partners and non-partners are scored the same way.

  • Better Business Bureau

    Based on BBB profile
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Is Big Blue Moving moveBuddha Certified?

Big Blue Moving is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.

With a Certified mover, moveBuddha does the vetting for you and provides added protection. Big Blue Moving hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.

What movebuddha certified movers offer

  • Up to $1,000 in added move coverage*. Extra protection for eligible moves.
  • Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
  • Dedicated moveBuddha support. Help through the move process.
  • Dispute mediation. moveBuddha steps in if issues arise.

Before you book, check:

  • USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
  • Insurance coverage. Ask for proof of liability and cargo insurance.
  • A written estimate. Binding or not-to-exceed, with every fee listed.
  • The claims process. Ask how damage claims are filed and how long they take.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified

** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.

What do customers say about Big Blue Moving?

Out of 2,395 verified reviews, 98% of customers left a positive review about Big Blue Moving in Florence, KY. 1.5% of reviews are negative and 0.3% are neutral. Big Blue Moving has a 6% higher positive review percentage than the average Kentucky moving company (98% vs the Kentucky state average of 92%).

  • Positive98.1%(2,349)
  • Neutral0.3%(7)
  • Negative1.5%(36)

Based on 2,395 reviews across Google, Yelp, and other review sites.

What customers like about Big Blue Moving

  • Helpful movers

    Movers were more than just muscleโ€”they offered guidance and went above and beyond to assist customers.

  • Friendly and approachable staff

    Many customers felt at ease working with the courteous and personable team at Big Blue Moving.

  • Respectful of property

    Customers appreciated how carefully Big Blue Moving's team maneuvered furniture through tight spaces without damaging walls or floors.

  • Quick moving process

    The team at Big Blue Moving often gets the job done faster than expected, saving clients time.

  • Professional and polite staff

    Customers say the Big Blue Moving's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.

What positive reviewers say

  • “Our team was polite, fun, respectful, and worked non-stop for over 12 hours. They handled everything with care and helped us place certain pieces.”

    Teresa NemannVerified ReviewerGoogle
  • “Miguel and Andrew were professional, helpful, and got the job done! We were so glad we went this route.”

    Carolyn & Joshua PerezVerified ReviewerGoogle
  • “Mike and Ethan were fantastic: quick, efficient, and professional.”

    Rossmann WalkerVerified ReviewerGoogle
  • “They worked hard and efficiently as a team, protecting our belongings and homes.”

    Dan S.Verified ReviewerYelp

What mixed reviewers say

  • “Both movers were respectful and nice, but the move cost over $1,800 instead of the quoted $1,300.”

    Lora DVerified ReviewerGoogle
  • “The team was fast, efficient, friendly, and professional, but my 65-inch TV was shattered; reimbursement was only $60.”

    Sarah HutsonVerified ReviewerGoogle
  • “The guys were really nice and did a great job, but a lamp knob was lost and it took four calls to get a response.”

    Megan RotheVerified ReviewerGoogle
  • “The movers were great, but customer service failed to follow up after two calls about missed items and extra help.”

    Olivia HarrellVerified ReviewerGoogle

Most common complaints about Big Blue Moving

  • Damage to items

    Some customers reported that items were damaged during packing or loading.

  • Inaccurate estimates

    Estimates from Big Blue Moving were sometimes way off from what customers were ultimately billed.

  • Unprofessional behavior

    Complaints included movers using foul language, showing up late, or acting inappropriately.

What negative reviewers say

  • “The quote department vastly under quoted. The packing team did not use bubble wrap, and some items were broken.”

    Andrew ClosVerified ReviewerGoogle
  • “Big Blue broke my television, then sent us a check for half of what the TV actually costs.”

    Jeff ChristVerified ReviewerGoogle
  • “One mover played with our arcade games, scrolled on his phone, and sat in a chair. They also scratched our couch and walls.”

    Mike WVerified ReviewerGoogle
  • “I was quoted 2 to 4 hours, but it took 8.5 hours, leaving my bill $1,000 over the quote.”

    Lisa W.Verified ReviewerYelp

Big Blue Moving

3.80Florence, KYSince 2018

Save more than 30% on average by comparing movers before you book.

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What services does Big Blue Moving offer?

Licensed under US DOT number 3101999, Big Blue Moving offers full-service moving, local moves, long-distance moves, and commercial moves.

Services offered

Is Big Blue Moving licensed and insured?

Registered with the FMCSA

US DOT 3101999. Operating status is not on this profile. Check on SAFER

Verified against the FMCSA, not by moveBuddha

Big Blue Moving is registered with the Federal Motor Carrier Safety Administration under US DOT number 3101999.

Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Big Blue Moving holds. Ask for a certificate of insurance before you book.

FMCSA safety rating
Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.

How much does Big Blue Moving cost?

Big Blue Moving lists an hourly rate of $170, above the Kentucky average of $122/hr. At that rate, a studio or 1-bedroom move (3โ€“5 hours with 2 movers) would come to about $500โ€“$850. Larger homes need more movers and hours: totals from similar movers typically run $850โ€“$1,750 for a 2-3 bedroom, and $1,700โ€“$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500โ€“$7,500.

What similar movers typically bill for a local move

Full-service Kentucky moving companies similar to Big Blue Moving typically bill the amounts below using a $122/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.

Typical local move totals from similar movers
Home sizeTypical totalTime and crew
Studio / 1 bedroom$400โ€“$7503โ€“5 hours, 2 movers
2-3 bedrooms$850โ€“$1,7505โ€“8 hours, 2โ€“3 movers
4+ bedrooms$1,700โ€“$3,4008โ€“12 hours, 3โ€“4 movers

What similar movers typically bill for a long-distance move

Big Blue Moving offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Kentucky moving companies.

Typical long-distance move totals from similar movers
Home sizeDistanceTypical total
2-3 bedrooms500โ€“1,000 mi$4,500โ€“$7,500
4+ bedrooms500โ€“1,000 mi$7,000โ€“$11,500

What payment options and discounts does Big Blue Moving offer?

Accepts
No credit cards
Deposit
Not listed, so ask

Big Blue Moving does not list any accepted payment methods on moveBuddha. Confirm how they take payment before moving day. Deposit policies vary by mover, so ask whether one is required when you request a quote.

How Big Blue Moving compares with other local movers

With a moveBuddha score of 3.80 out of 5, Big Blue Moving trails the five top-rated movers in the Florence area, 0.48 points behind Bellhop Moving. At 2,395 reviews, Big Blue Moving has more reviews than four of the five. Big Blue Moving has the highest quote accuracy score in the group, but the lowest industry experience score.

The five highest-scoring nearby movers, by moveBuddha score.

#MoverScoreReviews
1Smooth Move Relocation ServicesCincinnati4.58630
2TWO MEN AND A TRUCKHamilton4.50106
3You Move MeWest Chester Township4.443,082
4Clark and Sons MovingCincinnati4.44833
5Bellhop MovingCincinnati4.28269
6Big Blue MovingThis mover ยท ranks #63.802,395

How does Big Blue Moving compare to other Kentucky movers?

  • moveBuddha score#30 of 75(better than average)

    3.80vs 3.73 avg

    Big Blue Moving scores 3.80, above the Kentucky average of 3.73, and ranks #30 of 75 Kentucky movers.

  • Positive reviews#19 of 75(better than average)

    98%vs 92% avg

    Big Blue Moving has 98% positive reviews, above the Kentucky average of 92%, and ranks #19 of 75 Kentucky movers.

  • Negative reviews#17 of 75(better than average)

    2%vs 7% avg

    Big Blue Moving has 2% negative reviews, below the Kentucky average of 7%, and ranks #17 of 75 Kentucky movers. A lower percentage is better.

  • Reviews analyzed#4 of 75(better than average)

    2,395vs 502 avg

    Big Blue Moving has 2,395 reviews analyzed, above the Kentucky average of 502, and ranks #4 of 75 Kentucky movers.

  • BBB rating#20 of 75(better than average)

    A+vs A avg

    Big Blue Moving has a BBB rating of A+, above the Kentucky average of A, and ranks #20 of 75 Kentucky movers.

  • Years in business#23 of 75(worse than average)

    8 yearsvs 25 years avg

    Big Blue Moving has been in business for 8 years, below the Kentucky average of 25 years, and ranks #23 of 75 Kentucky movers.

MetricThis moverKentucky avg
moveBuddha score#30 of 75 in Kentucky3.803.73
Positive reviews#19 of 75 in Kentucky98%92%
Negative reviewsLower is better#17 of 75 in Kentucky2%7%
Reviews analyzed#4 of 75 in Kentucky2,395502
BBB rating#20 of 75 in KentuckyA+A
Years in business#23 of 75 in Kentucky8 years25 years

Compared with 75 Kentucky movers with moveBuddha profiles. Rank #1 is the best in Kentucky.

Big Blue Moving

3.80Florence, KYSince 2018

Save more than 30% on average by comparing movers before you book.

Get My Free Quote

No obligation · Fast, easy, and free

Or call (859) 608-2583

Final verdict: Big Blue Moving

Big Blue Moving earns a 3.80/5 moveBuddha Score and ranks #30 among Kentucky movers, with 98% positive feedback across 2,395 customer reviews.

Customers consistently praise its helpful movers and friendly and approachable staff. It is best for customers prioritizing crew professionalism, helpful crews, and reliable service experience.

With a track record dating to 2018, it has less history than the average Kentucky mover, and the most common complaint is damage to items.

All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.

Why moveBuddha?

  • 30%+Average savings

    On average, moveBuddha users save more than 30% by comparing movers before booking.

    Calculate your Kentucky moving cost 
  • $1,000Added move coverage*

    When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.

  • 1-on-1Dispute mediation

    If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.

How we score moving companies

Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.

  • Quotes & payment optionsWeighs most

    The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.

  • Online reputationMajor factor

    An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.

  • ServicesMajor factor

    The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.

  • Customer supportSupporting factor

    How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.

  • Review feedbackSupporting factor

    A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.

  • State availabilityMinor factor

    The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.

What the scores are built on

  • 4,500+Moving companies analyzed
  • 1M+Authenticated reviews
  • 25+Independent data sources
  • 1,000+Live price points a month
  • $0Paid for a ranking
  • MonthlyRefreshed and re-verified

Read the full scoring methodology

Written by

Ryan CarriganCo-founder, moveBuddha

Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.

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