Smooth Move Relocation Services Review 2026 (Cincinnati, OH)
Fact Checked by:
Positive
Reviews
96%
across 630 reviews
moveBuddha
Score
4.5/5
based on moveBuddha methodology
Years in
Business
25
founded 2001
FMCSA
Status
Active
Smooth Move Relocation Services is a 4.5/5-rated Ohio full-service mover, operating since 2001 (25 years in business). Smooth Move Relocation Services earns 96% positive reviews across 630 verified customer reviews. The company holds active FMCSA registration and operates 1 trucks. All ratings reflect moveBuddha's independent analysis.
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Smooth Move Relocation Services at a glance
- Track record: 25 years in business with 96% positive customer reviews (630 verified reviews)
- Scale: 1 trucks operating across Ohio
- Industry experience: 5/5
- Customer service: 5/5
- Review quality: 4.16/5
- Quote accuracy: 3.96/5
Smooth Move Relocation Services' services
- Full-service moving
- Packing & Unpacking
- Labor-only moving: Offered by 36% of Cincinnati movers (29% nationally)
- Interstate moving
- Local (intrastate) moving
- Storage: Offered by 66% of Cincinnati movers (60% nationally)
- Piano moving: A specialty offered by 34% of Cincinnati movers (40% nationally)
What this Smooth Move Relocation Services review covers
Affordable rates
Flexibility
Quick response times
Quick moving process
Efficient service
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Smooth Move Relocation Services has been in business for 25 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Smooth Move Relocation Services has about 96% positive reviews across roughly 630 total reviews, with an average Yelp rating of 2.7.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Smooth Move Relocation Services.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Smooth Move Relocation Services emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
I like how fast they did there job it only took 2 hours to get the job done..
The scheduling and the move itself were quick and efficient with no damages. I thought the pricing was fair and reasonable.
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What do customers say about Smooth Move Relocation Services?
Smooth Move Relocation Services pulls in 96% positive reviews out of 630 verified ratings from multiple platforms, 3% negative, and 0% neutral.
What customers like most about Smooth Move Relocation Services
- Affordable rates: Many reviewers found Smooth Move Relocation Services to be more budget-friendly than competitors without sacrificing quality.
- Flexibility: Clients liked that Smooth Move Relocation Services was willing to adjust schedules or accommodate last-minute changes.
- Quick response times: Customer support at Smooth Move Relocation Services was often noted for responding to questions or concerns almost immediately
- Quick moving process: The team at Smooth Move Relocation Services often gets the job done faster than expected, saving clients time.
- Efficient service: Many customers praise Smooth Move Relocation Services for completing moves smoothly and with minimal downtime.
Most common complaints about Smooth Move Relocation Services
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Lack of communication: Poor or inconsistent updates from Smooth Move Relocation Services left some customers feeling in the dark.
- Broken promises: Customers noted instances where Smooth Move Relocation Services failed to deliver on services that were initially guaranteed.
Did you move with Smooth Move Relocation Services? Tell us how it went.
Leave a ReviewPositive Smooth Move Relocation Services Reviews
miguel recinos, Google
I like how fast they did there job it only took 2 hours to get the job done..
Sarah Beck, Google
The scheduling and the move itself were quick and efficient with no damages. I thought the pricing was fair and reasonable.
Kelly “kelly100proof” Mullins, Google
I would highly recommend using this company for your move! They have very reasonable prices, very flexible with the date you need, excellent communication, very careful with your belongings, fast and super friendly!!
Negative Smooth Move Relocation Services Reviews
krishnajith sudhakaran, Google
never responds to emails
Betsy DeMatteo, Google
Several pieces of furniture were nicked, steps were damaged, and deep scratches were left on railings. I contacted the owner and received no response.
Holly Smith, Google
We were told we could receive a refund, but after requesting one, the company never sent it, even after we waited a week.
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Is Smooth Move Relocation Services licensed & insured?
Yes. Smooth Move Relocation Services is FMCSA-registered and active, operating under the legal name SMOOTH MOVE RELOCATION SERVICES LLC. The company runs 1 trucks. moveBuddha verifies all licensing data directly against FMCSA records.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 05/01/2026 |
| Fleet size | 1 power units | 05/01/2026 |
Although a local license is not required in Ohio, make sure the moving company you’ll be hiring is registered with U.S. Department of Transportation (USDOT). To verify if you’re dealing with a legal and licensed mover, you may ask them their USDOT registration number. You can verify Smooth Move Relocation Services' active status on the Ohio licensed movers database.
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How moveBuddha rated Smooth Move Relocation Services
Smooth Move Relocation Services earns a 4.5/5 composite rating based on moveBuddha's editorial rating categories. That's above the 3.6/5 average among Cincinnati movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Smooth Move Relocation Services | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Smooth Move Relocation Services
Long-distance know-how, flexible scheduling: 630 reviews are in, and 96% are positive. Customers value quick, efficient crews, clear communication, fair pricing, and help with packing, assembly, pianos, and challenging moves. They praise careful handling, although some report damage. Some reviewers flag late arrivals, disputed charges, cash-payment demands, and mask concerns.
Ratings based on moveBuddha's research methodology, updated November 2026.
How much does Smooth Move Relocation Services cost?
Smooth Move Relocation Services does not publish standard hourly rates or flat-fee pricing publicly. Movers in Cincinnati charge an average of $110/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom Ohio move
$954 – $2,242
How does Smooth Move Relocation Services compare to other Cincinnati movers?
Smooth Move Relocation Services ranks alongside the top full-service movers in Cincinnati on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Cincinnati movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.5 |
96% | A+ | ||
|
4.64 |
93% | A+ | ||
|
4.44 |
96% | A+ | ||
|
4.5 |
92% | N/A | ||
|
4.5 |
96% | A+ | ||
|
4.28 |
83% | F | ||
|
4.28 |
89% | A+ | ||
|
4.42 |
96% | F | ||
|
4.22 |
100% | A+ | ||
|
4.42 |
84% | A+ |
How Smooth Move Relocation Services' ratings compare to other Cincinnati movers
Smooth Move Relocation Services' Yelp rating (2.7/5) is in line with the average across the 47 movers analyzed in Cincinnati, which carry an average Yelp rating of 2.8/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Smooth Move Relocation Services | 2.7/5 | -- |
| Cincinnati movers | 2.8/5 | 47 movers |
| Ohio movers | 3.3/5 | 214 movers |
Final verdict: Smooth Move Relocation Services
Smooth Move Relocation Services earns a 4.5/5 moveBuddha score, backed by 96% positive customer reviews across 630 verified reviews. Over 25 years in business and 1 trucks operating across Ohio, Smooth Move Relocation Services has built a reputation for affordable rates and flexibility, making it worth a look for your Ohio move.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
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FAQs about Smooth Move Relocation Services
What services does Smooth Move Relocation Services offer?
Smooth Move Relocation Services is a full-service mover operating in Ohio. The company operates 1 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Smooth Move Relocation Services offer labor-only moving?
Yes, Smooth Move Relocation Services offers labor-only moving for customers who rent their own truck or container. Only 36% of Cincinnati movers offer this service, compared to 29% nationally.
Why is Smooth Move Relocation Services' Yelp rating lower than other sources?
Smooth Move Relocation Services' 2.7/5 Yelp rating across 12 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
How long has Smooth Move Relocation Services been in business?
Smooth Move Relocation Services has been in business for 25 years, founded in 2001. The company is FMCSA-registered and active.
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