Helix Transfer and Storage Review
Fact Checked by:
Positive Reviews
94%
across 261 reviews
moveBuddha Score
4.6/5
based on moveBuddha methodology
Years in Business
14
founded 2012
FMCSA Status
Active
Helix Transfer and Storage is a 4.6/5-rated Maryland full-service mover, operating since 2012 (14 years in business). Helix Transfer and Storage earns 94% positive reviews across 261 verified customer reviews. The company holds active FMCSA registration and operates 7 trucks. All ratings reflect moveBuddha's independent analysis.
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Helix Transfer and Storage at a glance
- Track record: 14 years in business with 94% positive customer reviews across 261 verified reviews.
- Scale: 7 trucks operating across Maryland
- Industry experience: 5/5
- Customer service: 4.42/5
- Review quality: 4.66/5
- Quote accuracy: 4.14/5
What this review covers
Efficient service
Careful handling
Professional and polite staff
Quick moving process
Good communication
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Helix Transfer and Storage has been in business for 14 years, demonstrating strong staying power in a competitive industry with services like interstate moving and intrastate moving.
Review quality 4.6
Customer reviews are the clearest window into a mover’s reputation. Helix Transfer and Storage has about 94% positive reviews across roughly 261 total reviews, with an average Yelp rating of 3.5.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Helix Transfer and Storage, and Helix Transfer and Storage makes deposit expectations clear upfront.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. Helix Transfer and Storage emphasizes clear communication, careful handling.
Recent reviews
"Amazing experience with Helix! From start to finish, they were professional, efficient, and incredibly helpful. Gabriel, Daniel, and Axel were careful, and respectful of our belongings. They arrived on time, worked diligently, and made the entire moving process stress-free."
"Helix movers were great and very professional. They went above and beyond to ensure that we got our stuff moved to our new apartment as quickly as possible. The only issue I had was some minor damage to my leather sofa, but Helix promptly helped me with a claim."
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What do customers say about Helix Transfer and Storage?
Across 261 verified customer reviews from multiple platforms, 94% are positive, 5% are negative, and 1% are neutral.
What customers like most about Helix Transfer and Storage
- Efficient service: Many customers praise Helix Transfer and Storage for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Helix Transfer and Storage's attention to detail.
- Professional and polite staff: Customers say the Helix Transfer and Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Quick moving process: The team at Helix Transfer and Storage often gets the job done faster than expected, saving clients time.
- Good communication: Reviewers frequently mention clear, consistent updates from Helix Transfer and Storage throughout the moving process.
Most common complaints about Helix Transfer and Storage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unprofessional behavior: Complaints included movers using foul language, showing up late, or acting inappropriately.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
Positive Helix Transfer and Storage Reviews
"Amazing experience with Helix! From start to finish, they were professional, efficient, and incredibly helpful. Gabriel, Daniel, and Axel were careful, and respectful of our belongings. They arrived on time, worked diligently, and made the entire moving process stress-free."
"Helix movers were great and very professional. They went above and beyond to ensure that we got our stuff moved to our new apartment as quickly as possible. The only issue I had was some minor damage to my leather sofa, but Helix promptly helped me with a claim."
"The movers arrived on time and did a wonderful job! Jorge, Elvin and Eliot were very patient and handled delicate stuff with good care. Highly recommend"
Negative Helix Transfer and Storage Reviews
"Very very disappointed. My experience was very very bad. Movers just dumped the boxes and furniture in my living room. They did not assemble the furniture. Broke a lot of my stuff. The movers cussed at me and threatened me when I asked them to take the furniture upstairs. They started extorting too asking for more money. Floor was also damaged."
"I recently used Helix Storage to store my belongings for three months, and unfortunately, my experience was far from satisfactory. While the process of moving my items into their storage facility went smoothly, things took a turn for the worse when I retrieved my belongings. My TV stand, which was in perfect condition when stored, was completely broken when returned to me... the poor handling of my belongings and lack of responsibility afterward make it hard to recommend their services."
Yelp
"I had a difficult time getting an accurate delivery date and ended up sleeping on a blow up bed for days while waiting to be contacted. They were late to pick up my items as well. I feel as though I paid a lot of money for a service that has been more frustrating than it was worth."
Neutral Helix Transfer and Storage Reviews
"Efficient and reasonably priced but a little haphazard and they unfortunately lost 2 unreplaceable paintings... To lose one pillow from a pair indicates disorganization."
Yelp
"Broke my coffee table, glued it together, and didn't tell me about it. Good service otherwise."
"Very dissatisfied with the way how my wall unit was handled... I have to have someone to come to move it to put it in the center and pay that individual to do that for me cuz it's heavy... all because of poor communication with the leader mover"
Is Helix Transfer and Storage licensed & insured?
Yes. Helix Transfer and Storage holds active FMCSA registration under the legal name INTERSTATE RELOCATION INC. They operate 7 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 02/15/2026 |
| Fleet size | 7 power units | 02/15/2026 |
| FMCSA inspections | 0 total inspections | 02/15/2026 |
Although a local license is not required in Maryland, make sure the moving company you’ll be hiring is registered with U.S. Department of Transportation (USDOT). To verify if you’re dealing with a legal and licensed mover, you may ask them their USDOT registration number. You can verify Helix Transfer and Storage's active status on the Maryland licensed movers database.
How moveBuddha rated Helix Transfer and Storage
Helix Transfer and Storage earns a 4.6/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Helix Transfer and Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.66/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.78/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 5/5 | Market presence & industry recognition |
Our summary of Helix Transfer and Storage
Helix Transfer and Storage earns top marks from customers for efficiency, professional conduct, careful handling of belongings, quick moves, and strong communication. Out of 261 reviews, 93.9% are highly positive, highlighting prompt service, attention to detail, courteous crews, and transparent pricing—qualities that regularly outperform typical moving companies. Many users note stress-free, organized moves and responsive support. On the flip side, a small set of customers—just 5%—reported issues like damage to items, unprofessional staff behavior, or delayed arrivals. Neutral feedback, making up just over 1%, brings up misplaced items or subpar communication. Feedback shows that Helix stands out in the industry for its consistency, reliability, and fair dealing, with only occasional instances where service fell short of expectations.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Helix Transfer and Storage cost?
Helix Transfer and Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Helix Transfer and Storage compare to other Gaithersburg movers?
Helix Transfer and Storage ranks alongside the top full-service movers in Gaithersburg on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Gaithersburg movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.6 |
94% | A+ | ||
|
4.72 |
91% | A+ | ||
|
4.7 |
84% | A+ | ||
|
4.66 |
84% | A+ | ||
|
4.64 |
94% | A+ | ||
|
4.56 |
90% | A+ | ||
|
4.62 |
97% | A+ | ||
|
4.52 |
94% | A+ | ||
|
4.52 |
96% | A+ | ||
|
4.48 |
92% | A+ |
How Helix Transfer and Storage's ratings compare to other Gaithersburg movers
Helix Transfer and Storage's Yelp rating (3.5/5) is in line with the average across the 83 movers analyzed in Gaithersburg, which carry an average Yelp rating of 3.5/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Helix Transfer and Storage | 3.5/5 | -- |
| Gaithersburg movers | 3.5/5 | 83 movers |
| Maryland movers | 3.3/5 | 51 movers |
Final verdict: Helix Transfer and Storage
Helix Transfer and Storage earns a 4.6/5 moveBuddha score with 94% positive customer reviews across 261 verified reviews. With 14 years in business and 7 trucks operating across Maryland, Helix Transfer and Storage is a solid option to consider for Maryland moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Helix Transfer and Storage
Is Helix Transfer and Storage a legitimate, licensed mover?
Yes. Helix Transfer and Storage holds active FMCSA registration. The company operates 7 trucks. You can verify their licensing status on the Maryland state regulator database.
How does Helix Transfer and Storage's review score compare to other Maryland movers?
Helix Transfer and Storage earns 94% positive customer reviews across 261 verified customer reviews. Its composite moveBuddha score is 4.6/5.
Why is Helix Transfer and Storage's Yelp rating lower than other sources?
Helix Transfer and Storage's 3.5/5 Yelp rating across 50 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does Helix Transfer and Storage offer?
Helix Transfer and Storage is a full-service mover operating in Maryland. The company operates 7 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Helix Transfer and Storage require a deposit?
Deposit requirements for Helix Transfer and Storage depend on the type and timing of your move. Most Maryland full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Helix Transfer and Storage been in business?
Helix Transfer and Storage has been in business for 14 years, founded in 2012. The company holds active FMCSA registration.
How do I choose the right Gaithersburg moving company?
To pick the best Gaithersburg mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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