Helix Transfer & Storage Review
Fact Checked by:
Positive Reviews
94%
across 261 reviews
moveBuddha Score
4.6/5
based on moveBuddha methodology
Years in Business
13
founded 2013
FMCSA Status
Active
Helix Transfer & Storage is a 4.6/5-rated Maryland full-service mover, operating since 2013 (13 years in business). Helix Transfer & Storage earns 94% positive reviews across 261 verified customer reviews. The company holds active FMCSA registration and operates 7 trucks. All ratings reflect moveBuddha's independent analysis.
Helix Transfer & Storage at a glance
- Track record: 13 years in business with 94% positive customer reviews across 261 verified reviews.
- Scale: 7 trucks operating across Maryland
- Industry experience: 5/5
- Customer service: 4.14/5
- Review quality: 5/5
- Quote accuracy: 4.42/5
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What this review covers
What do customers say about Helix Transfer & Storage?
Across 261 verified customer reviews from multiple platforms, 94% are positive, 5% are negative, and 1% are neutral.
What customers like most about Helix Transfer & Storage
- Efficient service (36%)
- Professional and polite staff (30%)
- Good communication (27%)
Most common complaints about Helix Transfer & Storage
- Damage to items (22%)
- Delayed arrival or delivery (19%)
- Lack of communication (17%)
Sample positive reviews
Milos Mihajlovic, Google
"The team was professional, friendly, and handled everything with care. They showed up on time, worked efficiently, and made my move stress-free. Highly recommend Helix to anyone looking for a reliable, trustworthy moving company."
Martin Gutmann, Google
"Melkin, Carlos, and Leo were great! Showed up right on time, courteous and quick, and did the work under the estimate. Excellent value and highly recommended."
"From start to finish, they were professional, efficient, and incredibly helpful. Gabriel, Daniel, and Axel were careful, respectful, and arrived on time. The process was stress-free. Highly recommend!"
Sample negative reviews
"Very disappointed. Movers dumped boxes in the living room, broke my stuff, cussed at me, and demanded more money. Floor damaged. Would never recommend them."
"My TV stand was completely broken after storage. Lack of accountability was frustrating. Though punctual and courteous during the move, poor handling and responsibility make it hard to recommend their services."
Yelp
"Gave me less than 24h notice for pickup despite booking months in advance. My furniture was damaged, assembly paid for was rushed and done wrong, and items were lost or broken."
Sample neutral reviews
"Efficient and reasonably priced but a little haphazard and they unfortunately lost 2 irreplaceable paintings and a leather pillow. Indicates some disorganization."
"Very dissatisfied with the way my wall unit was handled, glass was left at old place and bed wasn’t mounted back properly. Poor communication with lead mover."
Yelp
"Broke my coffee table, glued it together, and didn't tell me about it. Good service otherwise."
Is Helix Transfer & Storage licensed & insured?
Yes. Helix Transfer & Storage holds active FMCSA registration under the legal name INTERSTATE RELOCATION INC. They operate 7 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 12/30/2025 |
| Fleet size | 7 power units | 12/30/2025 |
| FMCSA inspections | 0 total inspections | 12/30/2025 |
Although a local license is not required in Maryland, make sure the moving company you’ll be hiring is registered with U.S. Department of Transportation (USDOT). To verify if you’re dealing with a legal and licensed mover, you may ask them their USDOT registration number. You can verify Helix Transfer & Storage's active status on the Maryland licensed movers database.
How moveBuddha rated Helix Transfer & Storage
Helix Transfer & Storage earns a 4.6/5 composite rating based on 4 separate categories that each measure a different aspect of mover quality. Each is rated independently by moveBuddha's research team.
| Rating category | Helix Transfer & Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 5/5 | Volume & sentiment of customer reviews |
| Customer service | 4.14/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.42/5 | Estimate vs. final invoice on sample moves |
| BBB | 4.78/5 | BBB rating & complaint resolution history |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Helix Transfer & Storage
Helix Transfer & Storage receives high marks from customers, with efficient service, professionalism, careful handling, and rapid moves consistently standing out. Out of 261 customer reviews, nearly 94% are positive, making the company a standout in the moving industry for reliability and customer care. Many customers praise the workforce for their courtesy and responsive communication, often noting punctual arrivals and transparent pricing. Moving crews are routinely described as organized, respectful, and able to complete even complex moves ahead of schedule. By contrast, a small share of feedback addresses negative experiences, most commonly damage to items or property, late arrivals, and reports of unprofessional conduct. A few customers note broken or lost belongings and find issue with insufficient problem resolution. Compared to similar companies, Helix stands out for service consistency and positive engagement, though claims handling and careful follow-through on damage remain opportunities for improvement. Most input positions Helix as a leader in providing quick, attentive moving services with an experienced, dependable team.
Ratings based on moveBuddha's research methodology, updated May 2026.
How much does Helix Transfer & Storage cost?
Helix Transfer & Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Maryland moving costs across all home sizes and service types, see our Maryland moving cost guide.
How does Helix Transfer & Storage compare to other Washington DC movers?
Helix Transfer & Storage ranks alongside the top full-service movers in Washington DC on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Washington DC movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.8 |
84% | A+ | ||
4.62 |
95% | A+ | ||
|
4.66 |
94% | A+ | ||
|
4.56 |
99% | A+ | ||
|
4.64 |
93% | A | ||
|
4.56 |
84% | A+ | ||
|
4.56 |
84% | F | ||
|
4.66 |
91% | A+ | ||
|
4.48 |
N/A | A+ | ||
|
4.7 |
84% | A+ |
Final verdict: Helix Transfer & Storage
Helix Transfer & Storage earns a 4.6/5 moveBuddha score with 94% positive customer reviews across 261 verified reviews. With 13 years in business and 7 trucks operating across Maryland, Helix Transfer & Storage is a solid option to consider for Maryland moves.
Best for: customers who value working with an established mover with long-standing industry experience.
All ratings reflect moveBuddha's analysis updated May 2026, based on independent research and verified customer reviews.
FAQs about Helix Transfer & Storage
Is Helix Transfer & Storage a legitimate, licensed mover?
Yes. Helix Transfer & Storage holds active FMCSA registration. The company operates 7 trucks. You can verify their licensing status on the Maryland state regulator database.
How does Helix Transfer & Storage's review score compare to other Maryland movers?
Helix Transfer & Storage earns 94% positive customer reviews across 261 verified customer reviews. Its composite moveBuddha score is 4.6/5.
What services does Helix Transfer & Storage offer?
Helix Transfer & Storage is a full-service mover operating in Maryland. The company operates 7 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Helix Transfer & Storage require a deposit?
Deposit requirements for Helix Transfer & Storage depend on the type and timing of your move. Most Maryland full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Helix Transfer & Storage been in business?
Helix Transfer & Storage has been in business for 13 years, founded in 2013. The company holds active FMCSA registration.
How do I choose a Washington DC moving company?
To pick the best Washington DC mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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