Helix Transfer & Storage review 2026 (Gaithersburg, MD)
In business since 2012 · Updated
Helix Transfer & Storage is a Gaithersburg, MD mover ranked #9 of 211 movers in Maryland with a 4.56/5 rating. It is one of the 10 top-ranked movers in Maryland.
97% of Helix Transfer & Storage's 1,216 verified customer reviews are positive. Customers most often praise its quick moving process, while the most common complaint involves delayed arrival or delivery.
In business since 2012, Helix Transfer & Storage holds active FMCSA registration (USDOT #2358272) and operates 8 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Helix Transfer & Storage measures up
Across 1,216 reviews, Helix Transfer & Storage in Gaithersburg, MD is rated 4.9/5 on Google (1,013 reviews) and 3.6/5 on Yelp (57 reviews), and has an A+ rating from the Better Business Bureau.
Helix Transfer & Storage ranks #9 out of 211 movers in Maryland with a moveBuddha Score of 4.56 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.56.
- Website
- 5.0
- Review quality
- 5.0
- Industry experience
- 5.0
- Brand
- 4.5
- Customer service
- 4.1
Google rating
Based on 1,013 reviews
Yelp rating
Based on 57 reviews
Better Business Bureau
Based on BBB profile
Is Helix Transfer & Storage moveBuddha Certified?
Helix Transfer & Storage is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Helix Transfer & Storage hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Helix Transfer & Storage?
Out of 1,216 verified reviews, 97% of customers left a positive review about Helix Transfer & Storage in Gaithersburg, MD. 3% of reviews are negative and 0.5% are neutral. Helix Transfer & Storage has a 11% higher positive review percentage than the average Maryland moving company (97% vs the Maryland state average of 86%).
- Positive96.5%(1,173)
- Neutral0.5%(6)
- Negative3%(36)
Based on 1,216 reviews across Google, Yelp, and other review sites.
What customers like about Helix Transfer & Storage
Quick moving process
The team at Helix Transfer & Storage often gets the job done faster than expected, saving clients time.
Efficient service
Many customers praise Helix Transfer & Storage for completing moves smoothly and with minimal downtime.
Quick response times
Customer support at Helix Transfer & Storage was often noted for responding to questions or concerns almost immediately
Helpful movers
Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
Careful handling
Belongings are treated with caution, and many customers report zero damage thanks to Helix Transfer & Storage's attention to detail.
What positive reviewers say
“Melkin, Carlos, and Leo were great! Showed up right on time and with a heads up phone call. Courteous and quick throughout. The work was done even quicker and under the estimate!”
GoogleVerified Reviewer “I requested our home move on short notice. Peter was able to squeeze us in for the same weekend, which was a miracle! The team of three worked efficiently, yet carefully. They were skillful in moving and handling fragile items.”
Jamile ShirleyVerified ReviewerGoogle“The Helix team was excellent in communication from the beginning of the booking process right up to the moving day. They provided a fair estimate. The moving crew was polite, efficient, and quick.”
Tima BVerified ReviewerGoogle“We recently moved from DC to Chicago and were very pleased with our experience. They were transparent with costs so we had no surprises; the movers were fast, efficient, and careful with everything.”
Anna CollierVerified ReviewerGoogle
What mixed reviewers say
“Broke my coffee table, glued it together, and didn't tell me about it. Good service otherwise.”
YelpVerified Reviewer “Several of my items were broken between the initial packing and subsequent delivery/unloading, including a valuable glass from a set, a dresser, and a cart. The movers are hardworking and (mostly) professional.”
Jayme HVerified ReviewerGoogle“Efficient and reasonably priced but a little haphazard and they unfortunately lost 2 unreplaceable paintings. One was painted by my mother who passed away. They also lost a single leather pillow out of a pair.”
Daniel ReadthisVerified ReviewerGoogle“Very dissatisfied with the way how my wall unit was handled. The glass were left at my previous location, and the bed is not fixed back properly. I wouldn't use this company again because of poor communication.”
Cheryl BarkerVerified ReviewerGoogle
Most common complaints about Helix Transfer & Storage
Delayed arrival or delivery
Several reviewers experienced frustrating delays either on moving day or with final delivery.
Damage to items
Some customers reported that items were damaged during packing or loading.
Unprofessional behavior
Complaints included movers using foul language, showing up late, or acting inappropriately.
What negative reviewers say
“I was told that my household goods would arrive between 3-10 days. When I finally had my things delivered (25 days later), boxes were missing and items were broken.”
J HawkinsVerified ReviewerGoogle“One of my most expensive electronics, my HP Z32 31.5” 4K monitor, which cost approximately $1,000, arrived with the screen completely cracked and unusable. This wasn’t a small scratch or minor cosmetic damage.”
God Is GoodVerified ReviewerGoogle“The movers were an hour late. Their mannerisms were unprofessional and condescending. The leader asked where my husband and son were to help.”
Georgette H.Verified ReviewerGoogle“I had a difficult time getting an accurate delivery date and ended up sleeping on a blow-up bed for days while waiting to be contacted. They were late to pick up my items as well.”
YelpVerified Reviewer
Helix Transfer & Storage
4.56Gaithersburg, MDSince 2012
Save more than 30% on average by comparing movers before you book.
Helix Transfer & Storage
4.56
Gaithersburg, MD · Since 2012
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Helix Transfer & Storage, then see how it compares with other top-rated movers in Gaithersburg.
Compare prices side by side
See where Helix Transfer & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Helix Transfer & Storage offer?
Helix Transfer & Storage handles local moves and long-distance moves from Gaithersburg, MD, with services including packing, unpacking, and packing materials.
Services offered
Is Helix Transfer & Storage licensed and insured?
Federally licensed, operating authority active
US DOT 2358272 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Helix Transfer & Storage is registered with the Federal Motor Carrier Safety Administration under US DOT number 2358272, as INTERSTATE RELOCATION INC, and its operating status is currently active. It also holds a Maryland intrastate license, number 2358272.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Helix Transfer & Storage holds. Ask for a certificate of insurance before you book.
- State license number
- 2358272Issued by Maryland. Covers moves within the state, which the FMCSA does not
- Registered legal name
- INTERSTATE RELOCATION INCThe entity behind the trading name, as filed with the FMCSA
- Doing business as
- HELIX MOVING AND STORAGETrade name on file with the FMCSA
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 8Power units reported to the FMCSA
- Miles driven
- 230,000Reported to the FMCSA for 2025
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- June 2026
How much does Helix Transfer & Storage cost?
Helix Transfer & Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Maryland, you can expect to pay approximately $129/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Maryland moving companies similar to Helix Transfer & Storage typically bill the amounts below using a $129/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Helix Transfer & Storage is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Maryland moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Helix Transfer & Storage offer?
- Accepts
- Credit CardsCashMoney Orders
- Deposit
- Not listed, so ask
- Discounts
- Senior
Helix Transfer & Storage accepts credit cards, cash, and money orders. Deposit policies vary by mover, so ask whether one is required when you request a quote.
Helix Transfer & Storage also offers a senior discount. Ask what you qualify for and how much you could save before you book.
How Helix Transfer & Storage compares with other local movers
With a moveBuddha score of 4.56 out of 5, Helix Transfer & Storage places fourth when ranked against the four highest-scoring moving companies near Gaithersburg, 0.08 points behind Helix Transfer and Storage and just ahead of Bargain Movers. Helix Transfer & Storage has more reviews than any of them, at 1,216. Helix Transfer & Storage has a quote accuracy score higher than three of the four, but a customer service score that trails three of the four.
The four highest-scoring nearby movers, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | 495 Movers, IncRockville | 4.76 | 1,128 | 4.7 | 3.9 | A+ |
| 2 | Zip Moving And Storage, Inc.Rockville | 4.70 | 383 | 4.9 | 4.0 | A+ |
| 3 | Helix Transfer and StorageGaithersburg | 4.64 | 261 | 4.9 | 3.4 | A+ |
| 4 | Helix Transfer & StorageThis mover · ranks #4 | 4.56 | 1,216 | 4.9 | 3.6 | A+ |
| 5 | Bargain MoversGaithersburg | 4.52 | 535 | 4.9 | 4.6 | A+ |
How does Helix Transfer & Storage compare to other Maryland movers?
- moveBuddha score#9 of 211(better than average)
4.56vs 3.60 avg
Helix Transfer & Storage scores 4.56, above the Maryland average of 3.60, and ranks #9 of 211 Maryland movers.
- Positive reviews#61 of 211(better than average)
97%vs 86% avg
Helix Transfer & Storage has 97% positive reviews, above the Maryland average of 86%, and ranks #61 of 211 Maryland movers.
- Negative reviews#66 of 211(better than average)
3%vs 14% avg
Helix Transfer & Storage has 3% negative reviews, below the Maryland average of 14%, and ranks #66 of 211 Maryland movers. A lower percentage is better.
- Reviews analyzed#4 of 211(better than average)
1,216vs 238 avg
Helix Transfer & Storage has 1,216 reviews analyzed, above the Maryland average of 238, and ranks #4 of 211 Maryland movers.
- Yelp rating#20 of 211(better than average)
3.6vs 3.3 avg
Helix Transfer & Storage has a Yelp rating of 3.6, above the Maryland average of 3.3, and ranks #20 of 211 Maryland movers.
- BBB rating#13 of 211(better than average)
A+vs A- avg
Helix Transfer & Storage has a BBB rating of A+, above the Maryland average of A-, and ranks #13 of 211 Maryland movers.
- Years in business#29 of 211(worse than average)
14 yearsvs 24 years avg
Helix Transfer & Storage has been in business for 14 years, below the Maryland average of 24 years, and ranks #29 of 211 Maryland movers.
| Metric | This moverHelix Transfer & Storage | Maryland avg | Maryland rank | Difference |
|---|---|---|---|---|
| moveBuddha score#9 of 211 in Maryland | 4.56 | 3.60 | #9 of 211 | +0.96(better than average) |
| Positive reviews#61 of 211 in Maryland | 97% | 86% | #61 of 211 | +11 pts(better than average) |
| Negative reviewsLower is better#66 of 211 in Maryland | 3% | 14% | #66 of 211 | −11 pts(better than average) |
| Reviews analyzed#4 of 211 in Maryland | 1,216 | 238 | #4 of 211 | +978(better than average) |
| Yelp rating#20 of 211 in Maryland | 3.6 | 3.3 | #20 of 211 | +0.3(better than average) |
| BBB rating#13 of 211 in Maryland | A+ | A- | #13 of 211 | +2 steps(better than average) |
| Years in business#29 of 211 in Maryland | 14 years | 24 years | #29 of 211 | −10(worse than average) |
Compared with 211 Maryland movers with moveBuddha profiles. Rank #1 is the best in Maryland.
Helix Transfer & Storage
4.56Gaithersburg, MDSince 2012
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Helix Transfer & Storage, then see how it compares with other top-rated movers in Gaithersburg.
Compare prices side by side
See where Helix Transfer & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Helix Transfer & Storage
4.56
Gaithersburg, MD · Since 2012
Final verdict: Helix Transfer & Storage
Helix Transfer & Storage earns a 4.56/5 moveBuddha Score and ranks #9 among Maryland movers, with 97% positive feedback across 1,216 customer reviews.
Customers consistently praise its quick moving process and efficient service. It is best for customers prioritizing strong communication, helpful crews, and reliable service experience.
With 8 trucks and a track record dating to 2012, it has less history than the average Maryland mover, and the most common complaint is delayed arrival or delivery.
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Maryland moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Helix Transfer & Storage
- Phone
- (301) 637-3003
- Website
- helixmove.com
Helpful Maryland moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.