Allen & Coles Moving Systems Review
Fact Checked by:
Positive Reviews
86%
across 194 reviews
moveBuddha Score
4.4/5
based on moveBuddha methodology
Years in Business
40
founded 1986
FMCSA Status
Active
Satisfactory rating
Allen & Coles Moving Systems is a 4.4/5-rated Maine full-service mover, operating since 1986 (40 years in business). Allen & Coles Moving Systems earns 86% positive reviews across 194 verified customer reviews. The company holds active FMCSA registration with a satisfactory safety rating and operates 1,333 trucks. All ratings reflect moveBuddha's independent analysis.
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Allen & Coles Moving Systems at a glance
- Track record: 40 years in business with 86% positive customer reviews across 194 verified reviews.
- Scale: 1,333 trucks operating across Maine
- Industry experience: 5/5
- Customer service: 4.42/5
- Review quality: 4.16/5
- Quote accuracy: 4.14/5
What this review covers
Professional and polite staff
Efficient service
Careful handling
Good communication
Quick moving process
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Allen & Coles Moving Systems has been in business for 40 years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Allen & Coles Moving Systems has about 86% positive reviews across roughly 194 total reviews, with an average Yelp rating of 2.0.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Allen & Coles Moving Systems.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. Allen & Coles Moving Systems emphasizes clear communication, careful handling.
Recent reviews
"We used Allen & Coles for a local move recently and they were fantastic. We got a competitive quote right away. The movers were on time, professional and efficient. We were very happy with them and would highly recommend them."
"The crew showed up on time, and they were very professional and efficient. Everything that could get scratched or dirty was carefully wrapped. Everything arrived in great condition, and I would recommend this company to anyone making a move!"
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What do customers say about Allen & Coles Moving Systems?
Across 194 verified customer reviews from multiple platforms, 86% are positiveLiquid error (line 376): comparison of String with 0 failedLiquid error (line 376): comparison of String with 0 failed.
What customers like most about Allen & Coles Moving Systems
- Professional and polite staff: Customers say the Allen & Coles Moving Systems's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Efficient service: Many customers praise Allen & Coles Moving Systems for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Allen & Coles Moving Systems's attention to detail.
- Good communication: Reviewers frequently mention clear, consistent updates from Allen & Coles Moving Systems throughout the moving process.
- Quick moving process: The team at Allen & Coles Moving Systems often gets the job done faster than expected, saving clients time.
Most common complaints about Allen & Coles Moving Systems
- Lack of communication: Poor or inconsistent updates from Allen & Coles Moving Systems left some customers feeling in the dark.
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Allen & Coles Moving Systems clients.
Positive Allen & Coles Moving Systems Reviews
Megan Roemer, Google
"We used Allen & Coles for a local move recently and they were fantastic. We got a competitive quote right away. The movers were on time, professional and efficient. We were very happy with them and would highly recommend them."
Linda Cohen, Google
"The crew showed up on time, and they were very professional and efficient. Everything that could get scratched or dirty was carefully wrapped. Everything arrived in great condition, and I would recommend this company to anyone making a move!"
"Our movers were both careful and efficient. They showed great care for our home and our belongings. I was very impressed with our move and would highly recommend them."
Negative Allen & Coles Moving Systems Reviews
Yelp
"Our stuff didn't arrive when it was supposed to. We called and called... No one could give us a definitive answer. Coordination was awful. Cost was way over the estimate. Still dealing with the mess. Stay away."
Yelp
"This company took advantage of my mother and does not treat customers with respect. Lack of communication, overcharging, and broken promises made things very difficult for us. Do not trust this company."
"Quite a few items missing and too many items to count that were broken. My boxes and furniture were not treated with care. Insurance was not honored."
Neutral Allen & Coles Moving Systems Reviews
"Professional, but slow...I spent a cool 10hrs getting unloaded"
Is Allen & Coles Moving Systems licensed & insured?
Yes. Allen & Coles Moving Systems holds active FMCSA registration under the legal name NORTH AMERICAN VAN LINES INC. The company holds a satisfactory safety rating from the FMCSA. They operate 1,333 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 05/05/2026 |
| Safety rating | Satisfactory | 05/05/2026 |
| Fleet size | 1,333 power units | 05/05/2026 |
| FMCSA inspections | 0 total inspections | 05/05/2026 |
| Van line affiliation | Affiliated with a national van line | Jun 2026 |
Although a local license is not required in Maine, make sure the moving company you’ll be hiring is registered with U.S. Department of Transportation (USDOT). To verify if you’re dealing with a legal and licensed mover, you may ask them their USDOT registration number. You can verify Allen & Coles Moving Systems's active status on the Maine licensed movers database.
How moveBuddha rated Allen & Coles Moving Systems
Allen & Coles Moving Systems earns a 4.4/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Allen & Coles Moving Systems | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.34/5 | Yelp rating & review volume |
| BBB | 4.56/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 5/5 | Market presence & industry recognition |
Our summary of Allen & Coles Moving Systems
Rave reviews set Allen & Coles Moving Systems apart with most feedback praising their professional, efficient, and friendly moving crews. Across 194 reviews, 86% express satisfaction, highlighting the team's skillful handling, clear communication, and swift process. Movers consistently impress by protecting belongings and maintaining a courteous attitude. Customers frequently mention on-time arrivals, proactive communication, and the careful way staff handle property, which keeps moves stress-free and earns high recommendations. A small number of customers, about 13%, report issues like a lack of communication, damages, or surprise charges—mostly related to scheduling or billing confusion. These concerns also involve delayed responses or trouble resolving claims. While negative feedback does appear, especially regarding responsiveness or unexpected costs, Allen & Coles stands out in the moving industry for reliability and personal service, as shown by the volume of glowing input compared to the limited setbacks described.
Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Allen & Coles Moving Systems cost?
Allen & Coles Moving Systems does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Maine moving costs across all home sizes and service types, see our Maine moving cost guide.
How does Allen & Coles Moving Systems compare to other Portland movers?
Allen & Coles Moving Systems ranks alongside the top full-service movers in Portland on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Portland movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.5 |
68% | A | ||
|
4.4 |
86% | B- | ||
|
4.5 |
96% | A+ | ||
|
4.42 |
71% | A+ | ||
|
4.2 |
77% | A+ | ||
|
4.2 |
98% | NR | ||
|
4.3 |
96% | C | ||
4.16 |
80% | NR | ||
|
3.98 |
93% | A+ | ||
|
4.48 |
90% | A |
How Allen & Coles Moving Systems's ratings compare to other Portland movers
Allen & Coles Moving Systems's Yelp rating (2.0/5) is lower than the average across the 9 movers analyzed in Portland, which carry an average Yelp rating of 3.2/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Allen & Coles Moving Systems | 2.0/5 | -- |
| Portland movers | 3.2/5 | 9 movers |
| Maine movers | 3.0/5 | 15 movers |
Final verdict: Allen & Coles Moving Systems
Allen & Coles Moving Systems earns a 4.4/5 moveBuddha score with 86% positive customer reviews across 194 verified reviews. With 40 years in business and 1,333 trucks operating across Maine, Allen & Coles Moving Systems is a solid option to consider for Maine moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Allen & Coles Moving Systems
Is Allen & Coles Moving Systems a legitimate, licensed mover?
Yes. Allen & Coles Moving Systems holds active FMCSA registration. The company operates 1,333 trucks. You can verify their licensing status on the Maine state regulator database.
How does Allen & Coles Moving Systems's review score compare to other Maine movers?
Allen & Coles Moving Systems earns 86% positive customer reviews across 194 verified customer reviews. Its composite moveBuddha score is 4.4/5.
Why is Allen & Coles Moving Systems's Yelp rating lower than other sources?
Allen & Coles Moving Systems's 2.0/5 Yelp rating across 4 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does Allen & Coles Moving Systems offer?
Allen & Coles Moving Systems is a full-service mover operating in Maine. The company operates 1,333 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Allen & Coles Moving Systems require a deposit?
Deposit requirements for Allen & Coles Moving Systems depend on the type and timing of your move. Most Maine full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Allen & Coles Moving Systems been in business?
Allen & Coles Moving Systems has been in business for 40 years, founded in 1986. The company holds active FMCSA registration.
Is Allen & Coles Moving Systems associated with a van line?
Yes. Allen & Coles Moving Systems is a local affiliate of a national van line. Learn what van lines are. Affiliation with a van line means access to a national network of resources and reputation, paired with local service attention.
How do I choose the right Portland moving company?
To pick the best Portland mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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