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Bisson Moving & Storage review 2026 (Westbrook, ME)

In business since 1919 · Updated

Bisson Moving & Storage is a Westbrook, ME mover ranked #2 of 25 movers in Maine with a 4.42/5 rating. It is one of the 10 top-ranked movers in Maine.

89% of Bisson Moving & Storage's 244 verified customer reviews are positive. Customers most often praise its friendly and approachable staff, while the most common complaint involves damage to items.

In business since 1919, Bisson Moving & Storage holds active FMCSA registration (USDOT #3796116). Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.

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How Bisson Moving & Storage measures up

Across 244 reviews, Bisson Moving & Storage in Westbrook, ME is rated 4.3/5 on Google (67 reviews) and 2.1/5 on Yelp (19 reviews), and has an A+ rating from the Better Business Bureau.

Bisson Moving & Storage ranks #2 out of 25 movers in Maine with a moveBuddha Score of 4.42 out of 5.

  • moveBuddha Score

    moveBuddha Score

    The moveBuddha Score is a single 0–5 rating that combines everything we know about a mover, so you can compare companies without cross-referencing a dozen review sites.

    It weighs customer service, quote accuracy, review quality, industry experience, website quality, brand strength, and ratings from Google, Yelp, and the Better Business Bureau.

    It is not a paid placement. Partners and non-partners are scored the same way.

  • Google rating

    Based on 67 reviews
  • Yelp rating

    Why does the Yelp score look different?

    Bisson Moving & Storage has a 2.1 rating on Yelp across 19 reviews, noticeably lower than its 4.3 on Google (67 reviews) and its A+ rating at the BBB.

    Yelp volume is low, so a small number of negative reviews has an outsized effect.

    We weight the much larger Google sample more heavily, but flag the Yelp score transparently so you can judge for yourself.

    If you’re comparing movers, get a free Bisson Moving & Storage quote and see how their price and responsiveness feel in practice.

    Based on 19 reviews
  • Better Business Bureau

    Other names on file at BBB

    The Better Business Bureau also lists Bisson Moving & Storage as Bisson I & R Commercial Services, Bisson I & R Document Security, and Bisson Transportation.

    Businesses are often filed at BBB under a legal, parent-company, or former name rather than the one they trade under, so if you look Bisson Moving & Storage up on BBB, search for these names too.

    View the BBB profile

    Based on BBB profile
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Is Bisson Moving & Storage moveBuddha Certified?

Bisson Moving & Storage is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.

With a Certified mover, moveBuddha does the vetting for you and provides added protection. Bisson Moving & Storage hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.

What movebuddha certified movers offer

  • Up to $1,000 in added move coverage*. Extra protection for eligible moves.
  • Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
  • Dedicated moveBuddha support. Help through the move process.
  • Dispute mediation. moveBuddha steps in if issues arise.

Before you book, check:

  • USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
  • Insurance coverage. Ask for proof of liability and cargo insurance.
  • A written estimate. Binding or not-to-exceed, with every fee listed.
  • The claims process. Ask how damage claims are filed and how long they take.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified

** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.

What do customers say about Bisson Moving & Storage?

Out of 244 verified reviews, 89% of customers left a positive review about Bisson Moving & Storage in Westbrook, ME. 9.8% of reviews are negative and 1.6% are neutral. Bisson Moving & Storage has a 1% higher positive review percentage than the average Maine moving company (89% vs the Maine state average of 88%).

  • Positive88.5%(216)
  • Neutral1.6%(4)
  • Negative9.8%(24)

Based on 244 reviews across Google, Yelp, and other review sites.

What customers like about Bisson Moving & Storage

  • Friendly and approachable staff

    Many customers felt at ease working with the courteous and personable team at Bisson Moving & Storage.

  • Careful handling

    Belongings are treated with caution, and many customers report zero damage thanks to Bisson Moving & Storage's attention to detail.

  • Professional and polite staff

    Customers say the Bisson Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.

  • Respectful of property

    Customers appreciated how carefully Bisson Moving & Storage's team maneuvered furniture through tight spaces without damaging walls or floors.

  • Good communication

    Reviewers frequently mention clear, consistent updates from Bisson Moving & Storage throughout the moving process.

What positive reviewers say

  • “We had a great moving experience. The team arrived on time and quickly assessed and went to work. Fred and Xavier were very polite and courteous and treated our belongings with care. Everything arrived in perfect condition.”

    David MarineauVerified ReviewerGoogle
  • “Samantha was very efficient in responding and providing documents and updates on the process. The movers, Jesse, Dylan and Eugene were professional, quick and kind.”

    GoogleVerified Reviewer
  • “For both moves, the crew showed up on time and were hard working, careful and polite. Everything was delivered on time, and nothing was lost or damaged.”

    GoogleVerified Reviewer
  • “Bisson was wonderful! We moved from ME to CT and they were efficient, friendly, and patient. They arrived on time and made every effort possible to protect the walls, floors, and our belongings.”

    Leah HoudeVerified ReviewerGoogle
  • “Bisson Movers did an outstanding job. The team was timely, professional, and incredibly efficient from start to finish. Communication was clear throughout the entire process, which made everything easy and stress-free.”

    Laura CampbellVerified ReviewerGoogle

What mixed reviewers say

  • “Didn't seem too friendly.”

    GoogleVerified Reviewer
  • “Descarga rapida…”

    GoogleVerified Reviewer
  • “After unpacking, we found missing power cords, items sent to storage incorrectly, and other packing and labeling errors. The crews worked hard, but the packing crew seemed to pack mindlessly.”

    Ben CompaineVerified ReviewerGoogle

Most common complaints about Bisson Moving & Storage

  • Damage to items

    Some customers reported that items were damaged during packing or loading.

  • Misplaced or lost items

    In some cases, belongings went missing or were delivered to the wrong location.

  • Delayed arrival or delivery

    Several reviewers experienced frustrating delays either on moving day or with final delivery.

What negative reviewers say

  • “I used Bisson to move furniture from Maine to DC. They damaged a very expensive dining table and forgot to load an item. They ignored my complaints and took no responsibility.”

    GoogleVerified Reviewer
  • “I waited all morning for a delivery that never arrived. The company said an accident caused the delay but did not call beforehand, and I had to find another moving service.”

    GoogleVerified Reviewer
  • “Used Bisson for an international move and lost several boxes, rugs, a chainsaw, and garage items. Communication was good until the missing items were found, then I heard nothing and received no apology.”

    Simon WillcoxVerified ReviewerGoogle
  • “My furniture and art shipment took four and a half months to arrive after it was mistakenly sent to Belgium. Updates came only when I asked, and the company never contacted me after delivery.”

    Thomas RousselleVerified ReviewerGoogle

Bisson Moving & Storage

4.42Westbrook, MESince 1919

Save more than 30% on average by comparing movers before you book.

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No obligation · Fast, easy, and free

Or call (207) 591-1000

What services does Bisson Moving & Storage offer?

Bisson Moving & Storage offers full-service moving, local moves, and long-distance moves. It also provides international moves, commercial moves, and packing.

Services offered

Is Bisson Moving & Storage licensed and insured?

Federally licensed, operating authority active

US DOT 3796116 Check on SAFER

Verified against the FMCSA, not by moveBuddha

Yes, Bisson Moving & Storage is registered with the Federal Motor Carrier Safety Administration under US DOT number 3796116, as ATLAS VAN LINES INC, and its operating status is currently active.

Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Bisson Moving & Storage holds. Ask for a certificate of insurance before you book.

Registered legal name
ATLAS VAN LINES INCThe entity behind the trading name, as filed with the FMCSA
FMCSA safety rating
SatisfactoryAssigned after a compliance review
Miles driven
59,154,522Reported to the FMCSA for 2024
Roadside inspections
0Recorded by the FMCSA
FMCSA record last updated
May 2026

How much does Bisson Moving & Storage cost?

Bisson Moving & Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Maine, you can expect to pay approximately $225/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.

What similar movers typically bill for a local move

Full-service Maine moving companies similar to Bisson Moving & Storage typically bill the amounts below using a $225/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.

Typical local move totals from similar movers
Home sizeTypical totalTime and crew
Studio / 1 bedroom$400–$7503–5 hours, 2 movers
2-3 bedrooms$850–$1,7505–8 hours, 2–3 movers
4+ bedrooms$1,700–$3,4008–12 hours, 3–4 movers

What similar movers typically bill for a long-distance move

Bisson Moving & Storage is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Maine moving companies.

Typical long-distance move totals from similar movers
Home sizeDistanceTypical total
2-3 bedrooms500–1,000 mi$4,500–$7,500
4+ bedrooms500–1,000 mi$7,000–$11,500

What payment options and discounts does Bisson Moving & Storage offer?

Accepts
Credit Cards
Deposit
Not listed, so ask

Bisson Moving & Storage accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.

How Bisson Moving & Storage compares with other local movers

With a moveBuddha score of 4.42 out of 5, Bisson Moving & Storage places second when ranked against the four top-rated movers near Westbrook, just behind TWO MEN AND A TRUCK and just ahead of Liberty Bell Moving & Storage of Maine. At 244 reviews, Bisson Moving & Storage has fewer reviews than three of the four. Bisson Moving & Storage has a quote accuracy score higher than three of the four, but a customer service score that trails three of the four.

The four highest-scoring nearby movers, by moveBuddha score.

#MoverScoreReviews
1TWO MEN AND A TRUCKWestbrook4.44931
2Bisson Moving & StorageThis mover · ranks #24.42244
3Liberty Bell Moving & Storage of MainePortland4.38236
4Allen & Coles Moving SystemsPortland4.36266
5Midwest Moving CompanyBiddeford4.28262

How does Bisson Moving & Storage compare to other Maine movers?

  • moveBuddha score#2 of 25(better than average)

    4.42vs 3.87 avg

    Bisson Moving & Storage scores 4.42, above the Maine average of 3.87, and ranks #2 of 25 Maine movers.

  • Positive reviews#13 of 25(better than average)

    89%vs 88% avg

    Bisson Moving & Storage has 89% positive reviews, above the Maine average of 88%, and ranks #13 of 25 Maine movers.

  • Negative reviews#14 of 25(level with average)

    10%vs 10% avg

    Bisson Moving & Storage has 10% negative reviews, in line with the Maine average of 10%, and ranks #14 of 25 Maine movers. A lower percentage is better.

  • Reviews analyzed#7 of 25(better than average)

    244vs 201 avg

    Bisson Moving & Storage has 244 reviews analyzed, above the Maine average of 201, and ranks #7 of 25 Maine movers.

  • Yelp rating#9 of 25(worse than average)

    2.1vs 3.0 avg

    Bisson Moving & Storage has a Yelp rating of 2.1, below the Maine average of 3.0, and ranks #9 of 25 Maine movers.

  • BBB rating#4 of 25(better than average)

    A+vs A- avg

    Bisson Moving & Storage has a BBB rating of A+, above the Maine average of A-, and ranks #4 of 25 Maine movers.

  • Years in business#1 of 25(better than average)

    107 yearsvs 27 years avg

    Bisson Moving & Storage has been in business for 107 years, above the Maine average of 27 years, and ranks #1 of 25 Maine movers.

MetricThis moverMaine avg
moveBuddha score#2 of 25 in Maine4.423.87
Positive reviews#13 of 25 in Maine89%88%
Negative reviewsLower is better#14 of 25 in Maine10%10%
Reviews analyzed#7 of 25 in Maine244201
Yelp ratingBased on only 19 reviews#9 of 25 in Maine2.13.0
BBB rating#4 of 25 in MaineA+A-
Years in business#1 of 25 in Maine107 years27 years

Compared with 25 Maine movers with moveBuddha profiles. Rank #1 is the best in Maine.

Bisson Moving & Storage

4.42Westbrook, MESince 1919

Save more than 30% on average by comparing movers before you book.

Get My Free Quote

No obligation · Fast, easy, and free

Or call (207) 591-1000

Final verdict: Bisson Moving & Storage

Bisson Moving & Storage earns a 4.42/5 moveBuddha Score and ranks #2 among Maine movers, with 89% positive feedback across 244 customer reviews.

Customers consistently praise its friendly and approachable staff and careful handling. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.

With a track record dating to 1919, it has more history than the average Maine mover, and the most common complaint is damage to items.

All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.

Why moveBuddha?

  • 30%+Average savings

    On average, moveBuddha users save more than 30% by comparing movers before booking.

    Calculate your Maine moving cost 
  • $1,000Added move coverage*

    When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.

  • 1-on-1Dispute mediation

    If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.

How we score moving companies

Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.

  • Quotes & payment optionsWeighs most

    The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.

  • Online reputationMajor factor

    An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.

  • ServicesMajor factor

    The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.

  • Customer supportSupporting factor

    How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.

  • Review feedbackSupporting factor

    A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.

  • State availabilityMinor factor

    The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.

What the scores are built on

  • 4,500+Moving companies analyzed
  • 1M+Authenticated reviews
  • 25+Independent data sources
  • 1,000+Live price points a month
  • $0Paid for a ranking
  • MonthlyRefreshed and re-verified

Read the full scoring methodology

Written by

Ryan CarriganCo-founder, moveBuddha

Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.

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