U-Pack review 2026 (Kansas City, MO)
Updated
U-Pack is a Kansas City, MO mover ranked #14 of 14 Kansas City movers and #70 of 102 in Missouri with a 3.36/5 rating.
90% of U-Pack's 72 verified customer reviews are positive. Customers most often praise its customizable options, while the most common complaint involves broken promises.
U-Pack holds active FMCSA registration (USDOT #2946400). Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How U-Pack measures up
U-Pack ranks #70 out of 102 movers in Missouri with a moveBuddha Score of 3.36 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.36.
- Review quality
- 3.5
- Brand
- 3.0
- Website
- 3.0
- Customer service
- 3.0
- Industry experience
- 3.0
Is U-Pack moveBuddha Certified?
U-Pack is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. U-Pack hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about U-Pack?
Out of 72 verified reviews, 90% of customers left a positive review about U-Pack in Kansas City, MO. 8.3% of reviews are negative and 1.4% are neutral. U-Pack has a 2% higher positive review percentage than the average Missouri moving company (90% vs the Missouri state average of 88%).
- Positive90.3%(65)
- Neutral1.4%(1)
- Negative8.3%(6)
Based on 72 reviews across Google, Yelp, and other review sites.
What customers like about U-Pack
Customizable options
Customers liked that U-Pack offered personalized services to match unique moving needs.
Affordable rates
Many reviewers found U-Pack to be more budget-friendly than competitors without sacrificing quality.
Flexibility
Clients liked that U-Pack was willing to adjust schedules or accommodate last-minute changes.
Consistency and follow-up
Reviewers liked that U-Pack stayed in touch before and after the move to ensure everything went smoothly.
Good communication
Reviewers frequently mention clear, consistent updates from U-Pack throughout the moving process.
What positive reviewers say
“After researching multiple moving companies for a small long distance move, I am certain that U-Pack was the choice to make. Nearest competitor doesn’t come close to their pricing.”
Dagan ReedVerified ReviewerGoogle“We asked for 20 feet but only used 7 ft. We paid for what we used. They were on time with dropping it at the old place and new.”
Kyley SheltonVerified ReviewerGoogle“Great communication throughout. Customer service was excellent and they were so flexible. My container arrived when it was scheduled and was picked up as soon as we requested.”
Teresa GebbettVerified ReviewerGoogle“The smoothest long distance move I've ever had. On time pickup and delivery despite the Labor Day weekend. Their online system lets you know exactly where your stuff is and when you expect it.”
Hamza AbeerVerified ReviewerGoogle“I paid less than a grand to have my stuff shipped from Philly to Kansas City, MO and it only took 5 business days.”
Lindsay StricklerVerified ReviewerGoogle
Most common complaints about U-Pack
Broken promises
Customers noted instances where U-Pack failed to deliver on services that were initially guaranteed.
Unexpected charges
Hidden fees or surprise costs caused dissatisfaction among some U-Pack clients.
Unreliable timing
Customers reported inconsistent scheduling and lack of punctuality from U-Pack.
What negative reviewers say
“I made a reservation on their website. They changed the dates three days prior to the moving date. I had to cancel my reservation and find another movers.”
Elena SVerified ReviewerGoogle“They promised delivery from Illinois to Safford, Arizona, but later said I had to pick up my belongings in Phoenix, three hours away.”
Gregory JacksonVerified ReviewerGoogle“I am having the final trailer withheld, with U-Pack demanding an additional $3k storage fee on top of the $3k storage fee I already paid.”
Joseph KontowiczVerified ReviewerGoogle
U-Pack
3.36Kansas City, MO
Save more than 30% on average by comparing movers before you book.
U-Pack
3.36
Kansas City, MO
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from U-Pack, then see how it compares with other top-rated movers in Kansas City.
Compare prices side by side
See where U-Pack lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does U-Pack offer?
U-Pack handles long-distance moves and international moves from Kansas City, MO, with services including small moves, senior moves, and storage.
Services offered
Is U-Pack licensed and insured?
Federally licensed, operating authority active
US DOT 2946400 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, U-Pack is registered with the Federal Motor Carrier Safety Administration under US DOT number 2946400, as ARCBEST II, INC, and its operating status is currently active.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover U-Pack holds. Ask for a certificate of insurance before you book.
- Registered legal name
- ARCBEST II, INCThe entity behind the trading name, as filed with the FMCSA
- Doing business as
- ARCBESTTrade name on file with the FMCSA
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 0Power units reported to the FMCSA
- Miles driven
- 0 (0 )Reported to the FMCSA
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- October 2026
How much does U-Pack cost?
U-Pack does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Missouri, you can expect to pay approximately $135/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Missouri moving companies similar to U-Pack typically bill the amounts below using a $135/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
U-Pack is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Missouri moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does U-Pack offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
U-Pack accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How U-Pack compares with the top 10 Kansas City movers
U-Pack's moveBuddha score of 3.36 out of 5 places it outside the top 10 Kansas City movers, 0.90 points behind God's Movers, LLC. U-Pack's score rests on 72 reviews, fewer than any of the ten. Where U-Pack falls behind is review quality, with the lowest review quality score in the group.
The ten highest-scoring local movers near Kansas City, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Moving ProzKansas City | 4.52 | 3,665 | 4.9 | 3.1 | B+ |
| 2 | A Friend With A Truck MoversKansas | 4.50 | 1,121 | 4.8 | 3.5 | A+ |
| 3 | Bellhop MovingKansas City | 4.48 | 412 | 4.6 | 3.2 | F |
| 4 | You Move MeMission | 4.42 | 8,578 | 4.8 | 2.4 | A |
| 5 | All My Sons Moving & StorageKansas | 4.42 | 3,251 | 4.4 | 1.4 | A |
| 6 | TWO MEN AND A TRUCKOverland Park | 4.42 | 909 | 4.3 | 1.0 | A+ |
| 7 | TWO MEN AND A TRUCKKansas | 4.42 | 307 | 4.6 | 1.8 | A+ |
| 8 | The Dudes Moving Company LLCKansas City | 4.38 | 776 | 4.9 | 4.0 | A+ |
| 9 | Metro Wide Movers, LLCGrain Valley | 4.30 | 710 | 4.7 | 2.8 | — |
| 10 | God's Movers, LLCKansas City | 4.26 | 145 | 4.8 | 4.2 | A+ |
| 11 | U-PackThis mover · ranks #11 | 3.36 | 72 | — | — | — |
How does U-Pack compare to other Missouri movers?
- moveBuddha score#70 of 102(worse than average)
3.36vs 3.85 avg
U-Pack scores 3.36, below the Missouri average of 3.85, and ranks #70 of 102 Missouri movers.
- Positive reviews#58 of 102(better than average)
90%vs 88% avg
U-Pack has 90% positive reviews, above the Missouri average of 88%, and ranks #58 of 102 Missouri movers.
- Negative reviews#58 of 102(better than average)
8%vs 11% avg
U-Pack has 8% negative reviews, below the Missouri average of 11%, and ranks #58 of 102 Missouri movers. A lower percentage is better.
- Reviews analyzed#68 of 102(worse than average)
72vs 485 avg
U-Pack has 72 reviews analyzed, below the Missouri average of 485, and ranks #68 of 102 Missouri movers.
| Metric | This moverU-Pack | Missouri avg | Missouri rank | Difference |
|---|---|---|---|---|
| moveBuddha score#70 of 102 in Missouri | 3.36 | 3.85 | #70 of 102 | −0.49(worse than average) |
| Positive reviews#58 of 102 in Missouri | 90% | 88% | #58 of 102 | +2 pts(better than average) |
| Negative reviewsLower is better#58 of 102 in Missouri | 8% | 11% | #58 of 102 | −3 pts(better than average) |
| Reviews analyzed#68 of 102 in Missouri | 72 | 485 | #68 of 102 | −413(worse than average) |
Compared with 102 Missouri movers with moveBuddha profiles. Rank #1 is the best in Missouri.
U-Pack
3.36Kansas City, MO
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from U-Pack, then see how it compares with other top-rated movers in Kansas City.
Compare prices side by side
See where U-Pack lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
U-Pack
3.36
Kansas City, MO
Final verdict: U-Pack
U-Pack earns a 3.36/5 moveBuddha Score and ranks #14 among Kansas City movers, with 90% positive feedback across 72 customer reviews.
Customers consistently praise its customizable options and affordable rates. It is best for customers prioritizing strong communication, helpful crews, and reliable service experience.
The most common complaint is broken promises.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Missouri moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact U-Pack
- Phone
- (844) 611-4582
- Website
- upack.com
Helpful Missouri moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.