U-Pack review 2026 (Philadelphia, PA)
Updated
U-Pack is a Philadelphia, PA mover ranked #33 of 33 Philadelphia movers and #137 of 208 in Pennsylvania with a 3.36/5 rating.
89% of U-Pack's 47 verified customer reviews are positive. Customers most often praise its affordable rates, while the most common complaint involves delayed arrival or delivery.
U-Pack holds active FMCSA registration (USDOT #2946400). Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How U-Pack measures up
U-Pack ranks #137 out of 208 movers in Pennsylvania with a moveBuddha Score of 3.36 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.36.
- Review quality
- 3.5
- Brand
- 3.0
- Website
- 3.0
- Customer service
- 3.0
- Industry experience
- 3.0
Is U-Pack moveBuddha Certified?
U-Pack is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. U-Pack hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about U-Pack?
Out of 47 verified reviews, 89% of customers left a positive review about U-Pack in Philadelphia, PA. 6.4% of reviews are negative and 4.3% are neutral. U-Pack matches the average Pennsylvania moving company's positive review percentage (89% vs the Pennsylvania state average of 89%).
- Positive89.4%(42)
- Neutral4.3%(2)
- Negative6.4%(3)
Based on 47 reviews across Google, Yelp, and other review sites.
What customers like about U-Pack
Affordable rates
Many reviewers found U-Pack to be more budget-friendly than competitors without sacrificing quality.
Consistency and follow-up
Reviewers liked that U-Pack stayed in touch before and after the move to ensure everything went smoothly.
Flexibility
Clients liked that U-Pack was willing to adjust schedules or accommodate last-minute changes.
Good communication
Reviewers frequently mention clear, consistent updates from U-Pack throughout the moving process.
Efficient service
Many customers praise U-Pack for completing moves smoothly and with minimal downtime.
What positive reviewers say
“My only experience with U-Pack went flawlessly. I chose U-Pack over competing cube companies and full movers because of the best price and reliability. I would use U-Pack again.”
John ConleyVerified ReviewerGoogle“Jackie at my destination terminal was amazing. She was extremely helpful, went above and beyond, and called back to follow up. She made me feel valued.”
Carlos MollVerified ReviewerGoogle“Awesome experience with a cross-country move. We changed cube drop-off dates without an issue, and U-Pack delivered our belongings in Arkansas on the day promised.”
Kenton HaganVerified ReviewerGoogle“Great moving option—very efficient, responsible and responsive people. Their transport company ABF is great as well. Everything arrived even earlier than we expected. No problems, no breakages!”
Kt BabsVerified ReviewerGoogle“Very pleased, except our trailer was delayed at the PA transit station for several days. It was delivered the day after I called to report the delay.”
Sandy ReamsVerified ReviewerGoogle
Most common complaints about U-Pack
Delayed arrival or delivery
Several reviewers experienced frustrating delays either on moving day or with final delivery.
What negative reviewers say
“Useless…”
NinjaLikeMe98Verified ReviewerGoogle“Within two months, only two of five lifts were delivered as planned. They entered my number incorrectly, shipped the wrong lift, and sent a crew to the wrong address, causing half a day's lost work.”
Marx MedicalVerified ReviewerGoogle
U-Pack
3.36Philadelphia, PA
Save more than 30% on average by comparing movers before you book.
U-Pack
3.36
Philadelphia, PA
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from U-Pack, then see how it compares with other top-rated movers in Philadelphia.
Compare prices side by side
See where U-Pack lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does U-Pack offer?
Licensed under US DOT number 2946400, U-Pack offers long-distance moves, international moves, small moves, and senior moves.
Services offered
Is U-Pack licensed and insured?
Federally licensed, operating authority active
US DOT 2946400 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, U-Pack is registered with the Federal Motor Carrier Safety Administration under US DOT number 2946400, as ARCBEST II, INC, and its operating status is currently active.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover U-Pack holds. Ask for a certificate of insurance before you book.
- Registered legal name
- ARCBEST II, INCThe entity behind the trading name, as filed with the FMCSA
- Doing business as
- ARCBESTTrade name on file with the FMCSA
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 0Power units reported to the FMCSA
- Miles driven
- 0 (0 )Reported to the FMCSA
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- October 2026
How much does U-Pack cost?
U-Pack does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Pennsylvania, you can expect to pay approximately $145/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Pennsylvania moving companies similar to U-Pack typically bill the amounts below using a $145/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
U-Pack is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Pennsylvania moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does U-Pack offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
U-Pack accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How U-Pack compares with the top 10 Philadelphia movers
With a moveBuddha score of 3.36 out of 5, U-Pack falls short of the top 10 Philadelphia movers, 1.08 points behind Keep It Moving, LLC. U-Pack's score rests on 47 reviews, fewer than any of the ten. Where U-Pack falls behind is review quality, with the lowest review quality score in the group.
The ten highest-scoring local movers near Philadelphia, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Gentle Giant Moving CompanyPhiladelphia | 4.56 | 448 | 4.9 | 4.8 | A+ |
| 2 | Nicky's Moving & StorageGlenside | 4.56 | 105 | 4.5 | 2.6 | A+ |
| 3 | Suburban Solutions Moving & TransportHavertown | 4.52 | 501 | 4.8 | 4.2 | A+ |
| 4 | Superior Moving & StoragePhiladelphia | 4.50 | 1,159 | 4.3 | 2.8 | A+ |
| 5 | EverSafe Moving Co.Philadelphia | 4.48 | 962 | 4.9 | 4.7 | A+ |
| 6 | Zippy ShellPottstown | 4.48 | 602 | 4.6 | 3.8 | C- |
| 7 | Sloane Moving & StorageElkins Park | 4.48 | 340 | 4.8 | 3.7 | A+ |
| 8 | TWO MEN AND A TRUCKNorristown | 4.44 | 902 | 4.4 | 1.8 | A- |
| 9 | Payless Moving Inc.Blackwood | 4.44 | 221 | 4.5 | 3.4 | A+ |
| 10 | Keep It Moving, LLCPhiladelphia | 4.44 | 191 | 4.2 | 3.1 | A |
| 11 | U-PackThis mover · ranks #11 | 3.36 | 47 | — | — | — |
How does U-Pack compare to other Pennsylvania movers?
- moveBuddha score#137 of 208(worse than average)
3.36vs 3.81 avg
U-Pack scores 3.36, below the Pennsylvania average of 3.81, and ranks #137 of 208 Pennsylvania movers.
- Positive reviews#132 of 208(level with average)
89%vs 89% avg
U-Pack has 89% positive reviews, in line with the Pennsylvania average of 89%, and ranks #132 of 208 Pennsylvania movers.
- Negative reviews#106 of 208(better than average)
6%vs 10% avg
U-Pack has 6% negative reviews, below the Pennsylvania average of 10%, and ranks #106 of 208 Pennsylvania movers. A lower percentage is better.
- Reviews analyzed#154 of 208(worse than average)
47vs 291 avg
U-Pack has 47 reviews analyzed, below the Pennsylvania average of 291, and ranks #154 of 208 Pennsylvania movers.
| Metric | This moverU-Pack | Pennsylvania avg | Pennsylvania rank | Difference |
|---|---|---|---|---|
| moveBuddha score#137 of 208 in Pennsylvania | 3.36 | 3.81 | #137 of 208 | −0.45(worse than average) |
| Positive reviews#132 of 208 in Pennsylvania | 89% | 89% | #132 of 208 | ±0 pts |
| Negative reviewsLower is better#106 of 208 in Pennsylvania | 6% | 10% | #106 of 208 | −4 pts(better than average) |
| Reviews analyzed#154 of 208 in Pennsylvania | 47 | 291 | #154 of 208 | −244(worse than average) |
Compared with 208 Pennsylvania movers with moveBuddha profiles. Rank #1 is the best in Pennsylvania.
U-Pack
3.36Philadelphia, PA
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from U-Pack, then see how it compares with other top-rated movers in Philadelphia.
Compare prices side by side
See where U-Pack lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
U-Pack
3.36
Philadelphia, PA
Final verdict: U-Pack
U-Pack earns a 3.36/5 moveBuddha Score and ranks #33 among Philadelphia movers, with 89% positive feedback across 47 customer reviews.
Customers consistently praise its affordable rates and consistency and follow-up. It is best for customers prioritizing strong communication, helpful crews, and reliable service experience.
The most common complaint is delayed arrival or delivery.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Pennsylvania moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Helpful Pennsylvania moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.