Helix Transfer and Storage review 2026 (Gaithersburg, MD)
In business since 2012 · Updated
Helix Transfer and Storage is a Gaithersburg, MD mover ranked #3 of 211 movers in Maryland with a 4.64/5 rating. It is one of the 10 top-ranked movers in Maryland.
94% of Helix Transfer and Storage's 261 verified customer reviews are positive. Customers most often praise its organized packing, while the most common complaint involves damage to items.
In business since 2012, Helix Transfer and Storage holds active FMCSA registration (USDOT #2358272) and operates 8 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Helix Transfer and Storage measures up
Across 261 reviews, Helix Transfer and Storage in Gaithersburg, MD is rated 4.9/5 on Google (841 reviews) and 3.4/5 on Yelp (58 reviews), and has an A+ rating from the Better Business Bureau.
Helix Transfer and Storage ranks #3 out of 211 movers in Maryland with a moveBuddha Score of 4.64 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.64.
- Brand
- 5.0
- Website
- 5.0
- Industry experience
- 5.0
- Review quality
- 4.7
- Customer service
- 4.4
Google rating
Based on 841 reviews
Yelp rating
Based on 58 reviews
Better Business Bureau
Based on BBB profile
Is Helix Transfer and Storage moveBuddha Certified?
Helix Transfer and Storage is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Helix Transfer and Storage hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Helix Transfer and Storage?
Out of 261 verified reviews, 94% of customers left a positive review about Helix Transfer and Storage in Gaithersburg, MD. 5% of reviews are negative and 1.1% are neutral. Helix Transfer and Storage has a 8% higher positive review percentage than the average Maryland moving company (94% vs the Maryland state average of 86%).
- Positive93.9%(245)
- Neutral1.1%(3)
- Negative5%(13)
Based on 261 reviews across Google, Yelp, and other review sites.
What customers like about Helix Transfer and Storage
Organized packing
Helix Transfer and Storage is often recognized for labeling boxes clearly and packing with structure and care.
Affordable rates
Many reviewers found Helix Transfer and Storage to be more budget-friendly than competitors without sacrificing quality.
Respectful of property
Customers appreciated how carefully Helix Transfer and Storage's team maneuvered furniture through tight spaces without damaging walls or floors.
Quick moving process
The team at Helix Transfer and Storage often gets the job done faster than expected, saving clients time.
Careful handling
Belongings are treated with caution, and many customers report zero damage thanks to Helix Transfer and Storage's attention to detail.
What positive reviewers say
“I had a great experience with Helix Moving and Storage! The team showed up right on time, worked efficiently, and were very professional and careful with my things. Moving can be a hassle, but they made it much easier.”
GoogleVerified Reviewer “Transparent and easy move! My quote was much cheaper than other places, with no extra costs. Nothing was broken, including two stringed instruments, and the movers were nice and careful.”
GoogleVerified Reviewer “Melkin, Fernando and Hugo were very efficient and moved very fast while still being careful. They packed our fragile furniture well and arranged it orderly in our storage unit.”
GoogleVerified Reviewer “Helix provided quality service at a phenomenal price. Jorge and his team showed up on time, protected all my furniture, and efficiently moved everything. They reassembled it with no issues.”
GoogleVerified Reviewer
What mixed reviewers say
“Efficient and reasonably priced but a little haphazard; they unfortunately lost two irreplaceable paintings and one leather pillow from a pair.”
GoogleVerified Reviewer “Broke my coffee table, glued it together, and didn't tell me about it. Good service otherwise.”
YelpVerified Reviewer “The wall unit was not centered, two glass pieces were left behind, and the bed was not properly reassembled because of poor communication with the lead mover.”
GoogleVerified Reviewer
Most common complaints about Helix Transfer and Storage
Damage to items
Some customers reported that items were damaged during packing or loading.
Delayed arrival or delivery
Several reviewers experienced frustrating delays either on moving day or with final delivery.
Misplaced or lost items
In some cases, belongings went missing or were delivered to the wrong location.
What negative reviewers say
“My TV stand, which was in perfect condition when stored, was completely broken when returned to me. The lack of accountability was frustrating.”
GoogleVerified Reviewer “Four days before our move, Helix changed our 8–10 AM time slot to 2–4 PM due to overbooking. We had reserved loading docks and had to find another company.”
GoogleVerified Reviewer “Delivery was delayed nearly two hours after we arrived, and the crew initially did not answer calls. They then charged $130 per hour after the fixed-price period ended.”
GoogleVerified Reviewer “They mixed belongings between my home and storage, damaged and lost items, and would not unload the truck to look for missing things.”
YelpVerified Reviewer
Helix Transfer and Storage
4.64Gaithersburg, MDSince 2012
Save more than 30% on average by comparing movers before you book.
Helix Transfer and Storage
4.64
Gaithersburg, MD · Since 2012
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Helix Transfer and Storage, then see how it compares with other top-rated movers in Gaithersburg.
Compare prices side by side
See where Helix Transfer and Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Helix Transfer and Storage offer?
Helix Transfer and Storage offers full-service moving, local moves, long-distance moves, commercial moves, and small moves.
Services offered
Is Helix Transfer and Storage licensed and insured?
Federally licensed, operating authority active
US DOT 2358272 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Helix Transfer and Storage is registered with the Federal Motor Carrier Safety Administration under US DOT number 2358272, as INTERSTATE RELOCATION INC, and its operating status is currently active. It also holds a Maryland intrastate license, number 2358272.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Helix Transfer and Storage holds. Ask for a certificate of insurance before you book.
- State license number
- 2358272Issued by Maryland. Covers moves within the state, which the FMCSA does not
- Registered legal name
- INTERSTATE RELOCATION INCThe entity behind the trading name, as filed with the FMCSA
- Doing business as
- HELIX MOVING AND STORAGETrade name on file with the FMCSA
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 8Power units reported to the FMCSA
- Miles driven
- 230,000Reported to the FMCSA for 2025
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- July 2026
How much does Helix Transfer and Storage cost?
Helix Transfer and Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Maryland, you can expect to pay approximately $129/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Maryland moving companies similar to Helix Transfer and Storage typically bill the amounts below using a $129/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Helix Transfer and Storage is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Maryland moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Helix Transfer and Storage offer?
- Accepts
- Credit CardsCashMoney Orders
- Deposit
- Not listed, so ask
- Discounts
- Senior
Helix Transfer and Storage accepts credit cards, cash, and money orders. Deposit policies vary by mover, so ask whether one is required when you request a quote.
Helix Transfer and Storage also offers a senior discount. Ask what you qualify for and how much you could save before you book.
How Helix Transfer and Storage compares with other local movers
With a moveBuddha score of 4.64 out of 5, Helix Transfer and Storage places third when ranked against the four top-rated movers near Gaithersburg, 0.06 points behind Zip Moving And Storage, Inc. and 0.08 points ahead of Helix Transfer & Storage. Helix Transfer and Storage's score rests on 261 reviews, fewer than any of the four. Helix Transfer and Storage has a brand score higher than three of the four, but a review quality score that trails three of the four.
The four highest-scoring nearby movers, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | 495 Movers, IncRockville | 4.76 | 1,128 | 4.7 | 3.9 | A+ |
| 2 | Zip Moving And Storage, Inc.Rockville | 4.70 | 383 | 4.9 | 4.0 | A+ |
| 3 | Helix Transfer and StorageThis mover · ranks #3 | 4.64 | 261 | 4.9 | 3.4 | A+ |
| 4 | Helix Transfer & StorageGaithersburg | 4.56 | 1,216 | 4.9 | 3.6 | A+ |
| 5 | Bargain MoversGaithersburg | 4.52 | 535 | 4.9 | 4.6 | A+ |
How does Helix Transfer and Storage compare to other Maryland movers?
- moveBuddha score#3 of 211(better than average)
4.64vs 3.60 avg
Helix Transfer and Storage scores 4.64, above the Maryland average of 3.60, and ranks #3 of 211 Maryland movers.
- Positive reviews#84 of 211(better than average)
94%vs 86% avg
Helix Transfer and Storage has 94% positive reviews, above the Maryland average of 86%, and ranks #84 of 211 Maryland movers.
- Negative reviews#84 of 211(better than average)
5%vs 14% avg
Helix Transfer and Storage has 5% negative reviews, below the Maryland average of 14%, and ranks #84 of 211 Maryland movers. A lower percentage is better.
- Reviews analyzed#48 of 211(better than average)
261vs 238 avg
Helix Transfer and Storage has 261 reviews analyzed, above the Maryland average of 238, and ranks #48 of 211 Maryland movers.
- Yelp rating#24 of 211(better than average)
3.4vs 3.3 avg
Helix Transfer and Storage has a Yelp rating of 3.4, above the Maryland average of 3.3, and ranks #24 of 211 Maryland movers.
- BBB rating#24 of 211(better than average)
A+vs A- avg
Helix Transfer and Storage has a BBB rating of A+, above the Maryland average of A-, and ranks #24 of 211 Maryland movers.
- Years in business#30 of 211(worse than average)
14 yearsvs 24 years avg
Helix Transfer and Storage has been in business for 14 years, below the Maryland average of 24 years, and ranks #30 of 211 Maryland movers.
| Metric | This moverHelix Transfer and Storage | Maryland avg | Maryland rank | Difference |
|---|---|---|---|---|
| moveBuddha score#3 of 211 in Maryland | 4.64 | 3.60 | #3 of 211 | +1.04(better than average) |
| Positive reviews#84 of 211 in Maryland | 94% | 86% | #84 of 211 | +8 pts(better than average) |
| Negative reviewsLower is better#84 of 211 in Maryland | 5% | 14% | #84 of 211 | −9 pts(better than average) |
| Reviews analyzed#48 of 211 in Maryland | 261 | 238 | #48 of 211 | +23(better than average) |
| Yelp rating#24 of 211 in Maryland | 3.4 | 3.3 | #24 of 211 | +0.1(better than average) |
| BBB rating#24 of 211 in Maryland | A+ | A- | #24 of 211 | +2 steps(better than average) |
| Years in business#30 of 211 in Maryland | 14 years | 24 years | #30 of 211 | −10(worse than average) |
Compared with 211 Maryland movers with moveBuddha profiles. Rank #1 is the best in Maryland.
Helix Transfer and Storage
4.64Gaithersburg, MDSince 2012
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Helix Transfer and Storage, then see how it compares with other top-rated movers in Gaithersburg.
Compare prices side by side
See where Helix Transfer and Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Helix Transfer and Storage
4.64
Gaithersburg, MD · Since 2012
Final verdict: Helix Transfer and Storage
Helix Transfer and Storage earns a 4.64/5 moveBuddha Score and ranks #3 among Maryland movers, with 94% positive feedback across 261 customer reviews.
Customers consistently praise its organized packing and affordable rates. It is best for customers prioritizing careful handling of belongings, efficient moves, and reliable service experience.
With 8 trucks and a track record dating to 2012, it has less history than the average Maryland mover, and the most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Maryland moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Helix Transfer and Storage
- Phone
- (301) 637-3003
- Website
- helixmove.com
Helpful Maryland moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.