Buddy Moving review 2026 (Addison, TX)

What do customers say about Buddy Moving?

Out of 1,991 verified reviews, 95% of customers left a positive review about Buddy Moving in Addison, TX. 4.4% of reviews are negative and 0.9% are neutral. Buddy Moving has a 5% higher positive review percentage than the average Texas moving company (95% vs the Texas state average of 90%).

What customers like about Buddy Moving

• Quick response times

  Customer support at Buddy Moving was often noted for responding to questions or concerns almost immediately

• Quick moving process

  The team at Buddy Moving often gets the job done faster than expected, saving clients time.

• Helpful movers

  Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.

• Efficient service

  Many customers praise Buddy Moving for completing moves smoothly and with minimal downtime.

• Professional and polite staff

  Customers say the Buddy Moving's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.

What positive reviewers say

• “Buddy Moving was prompt to respond to my inquiry and kept me informed from the beginning. Wilbur and Oscar were a fantastic team, and I highly recommend them.”

• “Just recently moved with Buddy Moving. The movers were friendly, efficient, and careful. They called ahead about running late, and the move took about an hour and a half. Definitely recommend.”

• “Buddy movers were professional and respectful. Omar’s crew moved my furniture carefully, communicated well, listened to my requests, and helped place everything. I would use them again.”

• “Quick and easy booking, very efficient. Staff communicated well and stayed on top of everything. The movers were sweet and placed boxes and furniture where we wanted. The price was fantastic.”

What mixed reviewers say

• “One mover was not careful, banging walls and pulling items through a tight doorway. The other communicated well, was respectful, and helpful. The move was quick and pretty good.”

• “The movers arrived late but called ahead. They packaged my belongings well, yet scratched walls and the wood floor. The lead was knowledgeable and nice, though I expected more care for the price.”

• “The movers were efficient and the move went well, but a travel charge was unclear and appeared on the final bill despite earlier explanations. The service was fine, though the pricing felt misleading.”

• “Booking was easy, but the movers arrived 90 minutes late in an unmarked truck. They worked efficiently, yet left a wall scratch and lacked carpet protection. I would recommend a higher-priced company.”

Most common complaints about Buddy Moving

• Damage to items

  Some customers reported that items were damaged during packing or loading.

• Delayed arrival or delivery

  Several reviewers experienced frustrating delays either on moving day or with final delivery.

• Unprofessional behavior

  Complaints included movers using foul language, showing up late, or acting inappropriately.

What negative reviewers say

• “Local move cost over $1,000, and my LG 75-inch television was broken. The refrigerator was cracked, dresser screws were missing, and I waited a week on the damage claim.”

• “The movers arrived over an hour late after their truck ran out of gas. A three-to-four-hour move took more than eight hours, the washer was not unhooked, and I was charged over $4,000.”

• “The movers spent two hours loading small items, checked their phones, struggled with a mattress, and left the truck half empty. A manager expected three to four hours, but I was charged seven.”

• “The crew was about three hours late, communication was poor, and they stopped for lunch and got lost while charging travel time. The final price was double the original quote, and items were left behind.”