Groves Moving and Storage Review
Fact Checked by:
Positive Reviews
69%
across 29 reviews
moveBuddha Score
4.1/5
based on moveBuddha methodology
Years in Business
26
founded 2000
Groves Moving and Storage is a 4.1/5-rated Texas full-service mover, operating since 2000 (26 years in business). Groves Moving and Storage earns 69% positive reviews across 29 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Groves Moving and Storage at a glance
- Track record: 26 years in business with 69% positive customer reviews across 29 verified reviews.
- Industry experience: 4.72/5
- Customer service: 4.14/5
- Review quality: 3.5/5
- Quote accuracy: 4.14/5
What this review covers
Efficient service
Professional and polite staff
Quick moving process
Helpful movers
Knowledgeable staff
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Company stats
Read full reviewIndustry experience 4.7
Companies with more years in business often outperform newer competitors. Groves Moving and Storage has been in business for 26 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. Groves Moving and Storage has about 69% positive reviews across roughly 29 total reviews, with an average Yelp rating of 1.0.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Groves Moving and Storage.
Customer service 4.1
From responsiveness to follow-through, customer service is a big differentiator. Groves Moving and Storage emphasizes clear communication, careful handling.
Recent reviews
Awesome service from Gino and Lupe! They said they wold be here at a certain time and they were. Very friendly and polite! My washer was up and running in no time!
Gino and Carlos were very efficient, knowledgeable and professional. They came earlier than expected and placed and setup my refrigerator and removed the old one in around 15 minutes. I was very pleased
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What do customers say about Groves Moving and Storage?
Across 29 verified customer reviews from multiple platforms, 69% are positive, 31% are negative, and 0% are neutral.
What customers like most about Groves Moving and Storage
- Efficient service: Many customers praise Groves Moving and Storage for completing moves smoothly and with minimal downtime.
- Professional and polite staff: Customers say the Groves Moving and Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Quick moving process: The team at Groves Moving and Storage often gets the job done faster than expected, saving clients time.
- Helpful movers: Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
- Knowledgeable staff: Several reviewers pointed out that Groves Moving and Storage's crew answered questions confidently and provided useful advice.
Most common complaints about Groves Moving and Storage
- Unfriendly or rude staff: A few customers felt disrespected by curt or unhelpful movers or office staff.
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Lack of communication: Poor or inconsistent updates from Groves Moving and Storage left some customers feeling in the dark.
Positive Groves Moving and Storage Reviews
Awesome service from Gino and Lupe! They said they wold be here at a certain time and they were. Very friendly and polite! My washer was up and running in no time!
Gino and Carlos were very efficient, knowledgeable and professional. They came earlier than expected and placed and setup my refrigerator and removed the old one in around 15 minutes. I was very pleased
Joey and Milo were great! So kind and on time! 10/10 recommend.
Negative Groves Moving and Storage Reviews
Disappointing a bit rude. Item was damaged. Called driver back within 5 minutes of leaving and no answer texted and called for 30 minutes. SAD SERVICE
They lie and don't care about you. I drove 10 hours to meet them and get my washer. They opened my washer by accident and tried to deliver it to another house and damaged it. So they canceled my delivery.
Paid for delivery and installation of a fridge but refused to install claiming they were liable if anything happened to the fridge after they install it. Needless to say, don’t recommend.
How moveBuddha rated Groves Moving and Storage
Groves Moving and Storage earns a 4.1/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Groves Moving and Storage | What it measures |
|---|---|---|
| Industry experience | 4.72/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 4.14/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.34/5 | Yelp rating & review volume |
| BBB | 4.12/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Groves Moving and Storage
Groves Moving and Storage earns consistent praise for its efficient service, punctual and polite staff, and a fast moving process. Many customers describe team members as helpful and knowledgeable, especially during appliance installations and deliveries. Positive feedback outnumbers negative, with 69% of reviews highlighting great communication, courteous crews, and quick turnaround. In contrast, dissatisfied customers report rude interactions, damaged items, and a lack of clear responses when issues arise. Compared to industry competitors, Groves excels at friendliness and promptness, while improvement is needed in handling complaints and ensuring damages are addressed professionally. A total of 29 reviews inform these patterns, with over two-thirds reflecting a positive customer experience.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Groves Moving and Storage cost?
Groves Moving and Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Groves Moving and Storage compare to other Brownsville movers?
Groves Moving and Storage ranks alongside the top full-service movers in Brownsville on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Brownsville movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.26 |
66% | NR | ||
4.1 |
69% | NR | ||
|
4.38 |
62% | A+ | ||
|
4.36 |
70% | A+ |
How Groves Moving and Storage's ratings compare to other Brownsville movers
Groves Moving and Storage's Yelp rating (1.0/5) is lower than the average across the 3 movers analyzed in Brownsville, which carry an average Yelp rating of 2.0/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Groves Moving and Storage | 1.0/5 | -- |
| Brownsville movers | 2.0/5 | 3 movers |
| Texas movers | 3.3/5 | 285 movers |
Final verdict: Groves Moving and Storage
Groves Moving and Storage earns a 4.1/5 moveBuddha score with 69% positive customer reviews across 29 verified reviews. With 26 years in business, Groves Moving and Storage is a solid option to consider for Texas moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Groves Moving and Storage
How does Groves Moving and Storage's review score compare to other Texas movers?
Groves Moving and Storage earns 69% positive customer reviews across 29 verified customer reviews. Its composite moveBuddha score is 4.1/5.
Why is Groves Moving and Storage's Yelp rating lower than other sources?
Groves Moving and Storage's 1.0/5 Yelp rating across 1 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does Groves Moving and Storage offer?
Groves Moving and Storage is a full-service mover operating in Texas. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Groves Moving and Storage require a deposit?
Deposit requirements for Groves Moving and Storage depend on the type and timing of your move. Most Texas full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Groves Moving and Storage been in business?
Groves Moving and Storage has been in business for 26 years, founded in 2000.
How do I choose the right Brownsville moving company?
To pick the best Brownsville mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Thinking about booking Groves Moving and Storage?
Compare Groves Moving and Storage's quote against other top Texas movers. moveBuddha users save an average of 30% by comparing 3+ quotes before booking.
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