PODS Moving & Storage Review
Fact Checked by:
Positive Reviews
62%
across 55 reviews
moveBuddha Score
4.5/5
based on moveBuddha methodology
Years in Business
27
founded 1999
FMCSA Status
Active
PODS Moving & Storage is a 4.5/5-rated Texas full-service mover, operating since 1999 (27 years in business). PODS Moving & Storage earns 62% positive reviews across 55 verified customer reviews. The company holds active FMCSA registration and operates 1,324 trucks. All ratings reflect moveBuddha's independent analysis.
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PODS Moving & Storage at a glance
- Track record: 27 years in business with 62% positive customer reviews across 55 verified reviews.
- Scale: 1,324 trucks operating across Texas
- Industry experience: 5/5
- Customer service: 5/5
- Review quality: 4.34/5
- Quote accuracy: 3.76/5
What this review covers
Efficient service
Good communication
Professional and polite staff
Easy booking process
Affordable rates
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. PODS Moving & Storage has been in business for 27 years, demonstrating strong staying power in a competitive industry with services like small-scale moving and interstate moving.
Review quality 4.3
Customer reviews are the clearest window into a mover’s reputation. PODS Moving & Storage has about 62% positive reviews across roughly 55 total reviews, with an average Yelp rating of 1.0.
Quote accuracy 3.7
Quote reliability often comes down to clarity and consistency. Customers can request quotes from PODS Moving & Storage.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. PODS Moving & Storage emphasizes clear communication, careful handling.
Recent reviews
Excellent services from PODS. After a flood, it was so convenient to have a storage container right outside my door on my driveway. I didn’t have to rent a truck or storage unit or worry about getting friends to transport household furniture and items.
My experience was smooth. Container was delivered and picked up at right times. My stuff didnt move by a inch even though the distance between 2 apartments was 1500 miles. Would definitely recommend PODs to my friends.
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What do customers say about PODS Moving & Storage?
Across 55 verified customer reviews from multiple platforms, 62% are positive, 35% are negative, and 4% are neutral.
What customers like most about PODS Moving & Storage
- Efficient service: Many customers praise PODS Moving & Storage for completing moves smoothly and with minimal downtime.
- Good communication: Reviewers frequently mention clear, consistent updates from PODS Moving & Storage throughout the moving process.
- Professional and polite staff: Customers say the PODS Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Easy booking process: Customers appreciated how straightforward and hassle-free it was to schedule a move with PODS Moving & Storage.
- Affordable rates: Many reviewers found PODS Moving & Storage to be more budget-friendly than competitors without sacrificing quality.
Most common complaints about PODS Moving & Storage
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some PODS Moving & Storage clients.
- Lack of communication: Poor or inconsistent updates from PODS Moving & Storage left some customers feeling in the dark.
Sample positive reviews
susan kerens, Google
Excellent services from PODS. After a flood, it was so convenient to have a storage container right outside my door on my driveway. I didn’t have to rent a truck or storage unit or worry about getting friends to transport household furniture and items.
Ahsan Ali, Google
My experience was smooth. Container was delivered and picked up at right times. My stuff didnt move by a inch even though the distance between 2 apartments was 1500 miles. Would definitely recommend PODs to my friends.
Prabhjot Kaur, Google
Best moving experience with PODS for relocation from Texas to California, Extremely efficient and friendly customer service, affordable move and timely delivery of our items.
Sample negative reviews
Jerrica Gulley, Google
Not this specific locations fault. We will never use this service again. Over 3 weeks to get our things after moving to a different state. We thought this would be more convenient but we should have just driven a uhal ourselves. Almost a month stay in a hotel. NEVER again.
Johnny Chrostowski, Google
My issue is they give the dimensions of their containers as 15’ x 8’ x 8’ on their website. That is completely incorrect. Even measuring the outside it is not 8’ x 8’. They still charged me a drop and pick up fee of over $400.
Melissa Mercado, Google
The customer service and pick-up/delivery timing were absolutely awful. If you have specific days you need your items moved, don’t bother with PODS. For pickup of empty container, expect to hold onto your container much longer than planned because they take an unreasonable amount of time to schedule pick up.
Sample neutral reviews
Samuel Hunt, Google
Did not deliver on the correct day, despite warnings and rescheduling, and almost cost us an extra week of closing time on our house. Overall PODS service beyond local delivery was really great.
K K, Google
PODS is very convenient. They do need to revamp their customer service. We had to call probably 5 times and each time had to wait on hold for an exorbitant amount of time, and were given misinformation which resulted in an unexpected delay of our POD.
Is PODS Moving & Storage licensed & insured?
Yes. PODS Moving & Storage holds active FMCSA registration under the legal name PODS ENTERPRISES LLC. They operate 1,324 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 04/01/2026 |
| Fleet size | 1,324 power units | 04/01/2026 |
| FMCSA inspections | 0 total inspections | 04/01/2026 |
In-state movers operating in the Lone Star State are legally required to be licensed by the Texas Department of Motor Vehicles (TXDMV), which issues 10-digit TXDMV numbers to commercial carriers. You can verify PODS Moving & Storage's active status on the Texas licensed movers database.
PODS Moving & Storage locations
PODS Moving & Storage has 6 locations:
- PODS Moving & Storage (headquarters)
- Shreveport
- Peoria
- Texarkana
- Tyler
- Tuscaloosa
How moveBuddha rated PODS Moving & Storage
PODS Moving & Storage earns a 4.5/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | PODS Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.34/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.76/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.34/5 | Yelp rating & review volume |
| BBB | 4.78/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 5/5 | Market presence & industry recognition |
Our summary of PODS Moving & Storage
PODS Moving & Storage stands out for its efficient service, clear communication, and professional staff, with 62% of feedback expressing satisfaction. Customers appreciate the easy booking process and find the rates reasonable compared to other moving options. Many highlight the convenience of having a storage container delivered directly to their home, making moves less stressful and more manageable. On the downside, 35% of input points to issues like delayed deliveries, unexpected charges, and communication breakdowns. Some users report long waits for pick-up or drop-off, extra fees, or difficulty reaching support. Compared to similar companies, PODS receives higher marks for convenience but faces criticism for reliability and billing transparency. Out of 55 reviews, most praise the streamlined process, but a significant number warn about timing and cost surprises.
Ratings based on moveBuddha's research methodology, updated June 2026.
How much does PODS Moving & Storage cost?
PODS Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does PODS Moving & Storage compare to other McAllen movers?
PODS Moving & Storage ranks alongside the top full-service movers in McAllen on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top McAllen movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.36 |
70% | A+ | ||
|
4.5 |
62% | A+ | ||
|
4.3 |
81% | NR | ||
|
4.22 |
69% | NR |
How PODS Moving & Storage's ratings compare to other McAllen movers
PODS Moving & Storage's Yelp rating (1.0/5) is lower than the average across the 7 movers analyzed in McAllen, which carry an average Yelp rating of 2.0/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| PODS Moving & Storage | 1.0/5 | -- |
| McAllen movers | 2.0/5 | 7 movers |
| Texas movers | 3.3/5 | 285 movers |
Final verdict: PODS Moving & Storage
PODS Moving & Storage earns a 4.5/5 moveBuddha score with 62% positive customer reviews across 55 verified reviews. With 27 years in business and 1,324 trucks operating across Texas, PODS Moving & Storage is a solid option to consider for Texas moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about PODS Moving & Storage
Is PODS Moving & Storage a legitimate, licensed mover?
Yes. PODS Moving & Storage holds active FMCSA registration. The company operates 1,324 trucks. You can verify their licensing status on the Texas state regulator database.
How does PODS Moving & Storage's review score compare to other Texas movers?
PODS Moving & Storage earns 62% positive customer reviews across 55 verified customer reviews. Its composite moveBuddha score is 4.5/5.
Why is PODS Moving & Storage's Yelp rating lower than other sources?
PODS Moving & Storage's 1.0/5 Yelp rating across 3 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does PODS Moving & Storage offer?
PODS Moving & Storage is a full-service mover operating in Texas. The company operates 1,324 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does PODS Moving & Storage require a deposit?
Deposit requirements for PODS Moving & Storage depend on the type and timing of your move. Most Texas full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has PODS Moving & Storage been in business?
PODS Moving & Storage has been in business for 27 years, founded in 1999. The company holds active FMCSA registration.
How do I choose the right McAllen moving company?
To pick the best McAllen mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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