PODS Moving & Storage Review
Fact Checked by:
Positive Reviews
49%
across 53 reviews
moveBuddha Score
4.2/5
based on moveBuddha methodology
Years in Business
17
founded 2009
FMCSA Status
Active
PODS Moving & Storage is a 4.2/5-rated Texas full-service mover, operating since 2009 (17 years in business). PODS Moving & Storage earns 49% positive reviews across 53 verified customer reviews. The company holds active FMCSA registration and operates 1,324 trucks. All ratings reflect moveBuddha's independent analysis.
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PODS Moving & Storage at a glance
- Track record: 17 years in business with 49% positive customer reviews across 53 verified reviews.
- Scale: 1,324 trucks operating across Texas
- Industry experience: 5/5
- Customer service: 4.42/5
- Review quality: 3.5/5
- Quote accuracy: 3.76/5
What this review covers
Professional and polite staff
Helpful movers
Efficient service
Good communication
Quick moving process
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. PODS Moving & Storage has been in business for 17 years, demonstrating strong staying power in a competitive industry with services like small-scale moving and interstate moving.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. PODS Moving & Storage has about 49% positive reviews across roughly 53 total reviews, with an average Yelp rating of 1.0.
Quote accuracy 3.7
Quote reliability often comes down to clarity and consistency. Customers can request quotes from PODS Moving & Storage.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. PODS Moving & Storage emphasizes clear communication, careful handling.
Recent reviews
Had a great experience using pods. The drivers were fantastic and very helpful with making the pod placement the best and most convienent.
PODS is very reliable and works well with your scheduled move.
DOT number
Address
What do customers say about PODS Moving & Storage?
Across 53 verified customer reviews from multiple platforms, 49% are positive, 38% are negative, and 13% are neutral.
What customers like most about PODS Moving & Storage
- Professional and polite staff: Customers say the PODS Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Helpful movers: Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
- Efficient service: Many customers praise PODS Moving & Storage for completing moves smoothly and with minimal downtime.
- Good communication: Reviewers frequently mention clear, consistent updates from PODS Moving & Storage throughout the moving process.
- Quick moving process: The team at PODS Moving & Storage often gets the job done faster than expected, saving clients time.
Most common complaints about PODS Moving & Storage
- Lack of communication: Poor or inconsistent updates from PODS Moving & Storage left some customers feeling in the dark.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some PODS Moving & Storage clients.
Positive PODS Moving & Storage Reviews
James Dolan, Google
Had a great experience using pods. The drivers were fantastic and very helpful with making the pod placement the best and most convienent.
Ava Roberts, Google
PODS is very reliable and works well with your scheduled move.
Yvonne, Google
The staff was very helpful and made the move effortless.
Negative PODS Moving & Storage Reviews
Kevin Ray smith, Google
Customer service is trash. They will claim to not be able to deliver your pod without getting a second opinion and they hold up your money for days before returning it to your account.
William Shelton, Google
The delivery scheduled said it would be delivered between 8:30 and 11:30. I had hired movers to help unload...he showed up at 2 and we got it unloaded, BTW he ran over my sprinklers while setting the pod.
James Bennett, Google
Overcharged me was rude and uncooperative when I was trying to explain I was overcharged And would not honor original quote never gave me a time that the pod would be delivered.
Neutral PODS Moving & Storage Reviews
Judy Fuller, Google
Pod has rusty area and concerned of water damage was reassured check and no issue but we had water damage and no info provided on how to file a claim.
Pitbull Mom (Nonnie), Google
I called to get quotes on pricing. Even though I won't be using them because it's cheaper to rent a portable building than use Pods....HOWEVER...They have amazing customer service. Super helpful and even made several suggestions to help me save money.
Crystal Whatley, Google
It is very expensive, so very prepared. And, make sure you get a confirmation email when placed. Otherwise, works great and people are nice.
Is PODS Moving & Storage licensed & insured?
Yes. PODS Moving & Storage holds active FMCSA registration under the legal name PODS ENTERPRISES LLC. They operate 1,324 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 04/01/2026 |
| Fleet size | 1,324 power units | 04/01/2026 |
| FMCSA inspections | 0 total inspections | 04/01/2026 |
In-state movers operating in the Lone Star State are legally required to be licensed by the Texas Department of Motor Vehicles (TXDMV), which issues 10-digit TXDMV numbers to commercial carriers. You can verify PODS Moving & Storage's active status on the Texas licensed movers database.
PODS Moving & Storage locations
PODS Moving & Storage has 6 locations:
- PODS Moving & Storage (headquarters)
- Shreveport
- Peoria
- Texarkana
- McAllen
- Tuscaloosa
How moveBuddha rated PODS Moving & Storage
PODS Moving & Storage earns a 4.2/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | PODS Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.76/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.34/5 | Yelp rating & review volume |
| BBB | 4.78/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 5/5 | Market presence & industry recognition |
Our summary of PODS Moving & Storage
Moving with PODS Moving & Storage stands out for its professional and polite staff, helpful movers, and efficient service. Nearly half of the 53 customer feedback entries praised the company for good communication and a quick moving process. Customers often mention friendly drivers and a smooth experience from booking to delivery. On the other hand, some users report frustration with lack of communication, delayed arrivals, and unexpected charges. These issues can lead to inconvenience and extra costs, especially when timing is critical. Compared to other moving services, PODS receives strong marks for staff professionalism but faces criticism for inconsistent customer support and billing transparency. The feedback highlights that while many enjoy a seamless move, others encounter significant service gaps.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does PODS Moving & Storage cost?
PODS Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does PODS Moving & Storage compare to other Tyler movers?
PODS Moving & Storage ranks alongside the top full-service movers in Tyler on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Tyler movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.44 |
76% | A+ | ||
|
4.22 |
53% | F | ||
|
4.2 |
49% | A+ | ||
4.02 |
88% | N/A | ||
|
4.3 |
89% | A+ | ||
|
3.76 |
100% | NR |
How PODS Moving & Storage's ratings compare to other Tyler movers
PODS Moving & Storage's Yelp rating (1.0/5) is lower than the average across the 8 movers analyzed in Tyler, which carry an average Yelp rating of 2.7/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| PODS Moving & Storage | 1.0/5 | -- |
| Tyler movers | 2.7/5 | 8 movers |
| Texas movers | 3.3/5 | 285 movers |
Final verdict: PODS Moving & Storage
PODS Moving & Storage earns a 4.2/5 moveBuddha score with 49% positive customer reviews across 53 verified reviews. With 17 years in business and 1,324 trucks operating across Texas, PODS Moving & Storage is a solid option to consider for Texas moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about PODS Moving & Storage
Is PODS Moving & Storage a legitimate, licensed mover?
Yes. PODS Moving & Storage holds active FMCSA registration. The company operates 1,324 trucks. You can verify their licensing status on the Texas state regulator database.
How does PODS Moving & Storage's review score compare to other Texas movers?
PODS Moving & Storage earns 49% positive customer reviews across 53 verified customer reviews. Its composite moveBuddha score is 4.2/5.
Why is PODS Moving & Storage's Yelp rating lower than other sources?
PODS Moving & Storage's 1.0/5 Yelp rating across 4 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does PODS Moving & Storage offer?
PODS Moving & Storage is a full-service mover operating in Texas. The company operates 1,324 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does PODS Moving & Storage require a deposit?
Deposit requirements for PODS Moving & Storage depend on the type and timing of your move. Most Texas full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has PODS Moving & Storage been in business?
PODS Moving & Storage has been in business for 17 years, founded in 2009. The company holds active FMCSA registration.
How do I choose the right Tyler moving company?
To pick the best Tyler mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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