PODS Moving & Storage review 2026 (Tyler, TX)
In business since 2008 · Updated
PODS Moving & Storage is a Tyler, TX mover ranked #109 of 843 movers in Texas with a 4.38/5 rating.
51% of PODS Moving & Storage's 59 verified customer reviews are positive. Customers most often praise its friendly and approachable staff, while the most common complaint involves broken promises.
In business since 2008, PODS Moving & Storage holds active FMCSA registration (USDOT #1998534). Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How PODS Moving & Storage measures up
Across 59 reviews, PODS Moving & Storage in Tyler, TX is rated 3.4/5 on Google (48 reviews) and 1/5 on Yelp (4 reviews), and has an A+ rating from the Better Business Bureau.
PODS Moving & Storage ranks #109 out of 843 movers in Texas with a moveBuddha Score of 4.38 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.38.
- Brand
- 5.0
- Industry experience
- 5.0
- Customer service
- 4.4
- Website
- 4.0
- Review quality
- 3.5
Google rating
Based on 48 reviews
Yelp rating
Based on 4 reviews
Better Business Bureau
Based on BBB profile
Is PODS Moving & Storage moveBuddha Certified?
PODS Moving & Storage is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. PODS Moving & Storage hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about PODS Moving & Storage?
Out of 59 verified reviews, 51% of customers left a positive review about PODS Moving & Storage in Tyler, TX. 37.3% of reviews are negative and 11.9% are neutral. PODS Moving & Storage has a 38% lower positive review percentage than the average Texas moving company (51% vs the Texas state average of 89%).
- Positive50.8%(30)
- Neutral11.9%(7)
- Negative37.3%(22)
Based on 59 reviews across Google, Yelp, and other review sites.
What customers like about PODS Moving & Storage
Friendly and approachable staff
Many customers felt at ease working with the courteous and personable team at PODS Moving & Storage.
Professional and polite staff
Customers say the PODS Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
Efficient service
Many customers praise PODS Moving & Storage for completing moves smoothly and with minimal downtime.
Helpful movers
Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
What positive reviewers say
“Had a great experience using pods. The drivers were fantastic and very helpful with making the pod placement the best and most convienent.”
James DolanVerified ReviewerGoogle“The POD arrived on time, just like the ETA window said it would, and the driver called to confirm exactly where and how I wanted it.”
Christa MooreVerified ReviewerGoogle“The drivers were all on time, friendly and professional.”
Deb ElliottVerified ReviewerGoogle“The staff was very helpful and made the move effortless.”
YvonneVerified ReviewerGoogle“Great service all around from drop off, to pick up and delivery. Highly recommend!”
Barbara BoyettVerified ReviewerGoogle
What mixed reviewers say
“Pod has rusty area and concerned of water damage was reassured check and no issue but we had water damage and no info provided on how to file a claim.”
Judy FullerVerified ReviewerGoogle“They have amazing customer service. Super helpful and even made several suggestions to help me save money.”
Pitbull Mom (Nonnie)Verified ReviewerGoogle“It is very expensive, so very prepared. And, make sure you get a confirmation email when placed. Otherwise, works great and people are nice.”
Crystal WhatleyVerified ReviewerGoogle
Most common complaints about PODS Moving & Storage
Broken promises
Customers noted instances where PODS Moving & Storage failed to deliver on services that were initially guaranteed.
Difficult to reach
Customers had trouble contacting PODS Moving & Storage for updates or assistance, especially post-move.
Delayed arrival or delivery
Several reviewers experienced frustrating delays either on moving day or with final delivery.
What negative reviewers say
“The delivery window was 8:30 to 11:30, but the POD arrived at 2 after repeated calls. The driver also ran over my sprinklers, and my claim was closed without discussing compensation.”
William SheltonVerified ReviewerGoogle“Calling customer service was futile: I was passed from person to person and told someone would contact me within 72 hours. Two weeks later, I still had not heard from anyone.”
James IversonVerified ReviewerGoogle“They said they would make an exception to deliver in Texas, then transported two PODS to Tyler and refused delivery. Corporate would not help.”
Teri D.Verified ReviewerYelp“Still trying to get billing issues resolved three months after all PODS were emptied. No one calls back, and phone wait times are ridiculous.”
Theresa OliverVerified ReviewerGoogle
PODS Moving & Storage
4.38Tyler, TXSince 2008
Save more than 30% on average by comparing movers before you book.
PODS Moving & Storage
4.38
Tyler, TX · Since 2008
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from PODS Moving & Storage, then see how it compares with other top-rated movers in Tyler.
Compare prices side by side
See where PODS Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does PODS Moving & Storage offer?
PODS Moving & Storage is a full-service local, long-distance, and international mover in Tyler, TX, listing 11 services on moveBuddha, including small moves, packing, and packing materials.
Services offered
Is PODS Moving & Storage licensed and insured?
Federally licensed, operating authority active
US DOT 1998534 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, PODS Moving & Storage is registered with the Federal Motor Carrier Safety Administration under US DOT number 1998534, as PODS ENTERPRISES LLC, and its operating status is currently active.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover PODS Moving & Storage holds. Ask for a certificate of insurance before you book.
- Registered legal name
- PODS ENTERPRISES LLCThe entity behind the trading name, as filed with the FMCSA
- Doing business as
- PODSTrade name on file with the FMCSA
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Miles driven
- 33,375,516Reported to the FMCSA for 2025
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- September 2026
How much does PODS Moving & Storage cost?
PODS Moving & Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Texas, you can expect to pay approximately $130/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Texas moving companies similar to PODS Moving & Storage typically bill the amounts below using a $130/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
PODS Moving & Storage is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Texas moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does PODS Moving & Storage offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
- Discounts
- MilitaryMover’s own offer
PODS Moving & Storage accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
PODS Moving & Storage also offers a military discount. It also lists: Costco Executive Members: with a minimum two-month PODS storage commitment, receive standard local delivery at no charge, up to four free redeliveries per 12-month period, 20% off first-month and recurring storage, and 20% off long-distance transportation. Restrictions apply. Ask what you qualify for and how much you could save before you book.
How PODS Moving & Storage compares with other local movers
PODS Moving & Storage outscores all of the four top-rated movers in the Tyler area with a moveBuddha score of 4.38 out of 5, just ahead of Tyler Moving & Storage, Inc.. At 59 reviews, PODS Moving & Storage has fewer reviews than three of the four. PODS Moving & Storage has the highest quote accuracy score in the group, but the lowest website score.
The four highest-scoring nearby movers, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | PODS Moving & StorageThis mover · ranks #1 | 4.38 | 59 | 3.4 | 1.0 | A+ |
| 2 | Tyler Moving & Storage, Inc.Tyler | 4.34 | 56 | 4.9 | 1.8 | A+ |
| 3 | Higgs Moving ServiceLongview | 4.26 | 89 | 4.6 | 4.9 | A+ |
| 4 | ICANN Moving Company, LLCTyler | 4.22 | 486 | 4.4 | 2.8 | F |
| 5 | TWO MEN AND A TRUCKTyler | 4.08 | 293 | 4.6 | 1.0 | — |
How does PODS Moving & Storage compare to other Texas movers?
- moveBuddha score#109 of 843(better than average)
4.38vs 3.68 avg
PODS Moving & Storage scores 4.38, above the Texas average of 3.68, and ranks #109 of 843 Texas movers.
- Positive reviews#758 of 843(worse than average)
51%vs 89% avg
PODS Moving & Storage has 51% positive reviews, below the Texas average of 89%, and ranks #758 of 843 Texas movers.
- Negative reviews#741 of 843(worse than average)
37%vs 10% avg
PODS Moving & Storage has 37% negative reviews, above the Texas average of 10%, and ranks #741 of 843 Texas movers. A lower percentage is better.
- Reviews analyzed#541 of 843(worse than average)
59vs 337 avg
PODS Moving & Storage has 59 reviews analyzed, below the Texas average of 337, and ranks #541 of 843 Texas movers.
- Yelp rating#252 of 843(worse than average)
1.0vs 3.4 avg
PODS Moving & Storage has a Yelp rating of 1.0, below the Texas average of 3.4, and ranks #252 of 843 Texas movers.
- BBB rating#122 of 843(better than average)
A+vs A- avg
PODS Moving & Storage has a BBB rating of A+, above the Texas average of A-, and ranks #122 of 843 Texas movers.
- Years in business#144 of 843(worse than average)
18 yearsvs 23 years avg
PODS Moving & Storage has been in business for 18 years, below the Texas average of 23 years, and ranks #144 of 843 Texas movers.
| Metric | This moverPODS Moving & Storage | Texas avg | Texas rank | Difference |
|---|---|---|---|---|
| moveBuddha score#109 of 843 in Texas | 4.38 | 3.68 | #109 of 843 | +0.70(better than average) |
| Positive reviews#758 of 843 in Texas | 51% | 89% | #758 of 843 | −38 pts(worse than average) |
| Negative reviewsLower is better#741 of 843 in Texas | 37% | 10% | #741 of 843 | +27 pts(worse than average) |
| Reviews analyzed#541 of 843 in Texas | 59 | 337 | #541 of 843 | −278(worse than average) |
| Yelp ratingBased on only 4 reviews#252 of 843 in Texas | 1.0 | 3.4 | #252 of 843 | −2.4(worse than average) |
| BBB rating#122 of 843 in Texas | A+ | A- | #122 of 843 | +2 steps(better than average) |
| Years in business#144 of 843 in Texas | 18 years | 23 years | #144 of 843 | −5(worse than average) |
Compared with 843 Texas movers with moveBuddha profiles. Rank #1 is the best in Texas.
PODS Moving & Storage
4.38Tyler, TXSince 2008
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from PODS Moving & Storage, then see how it compares with other top-rated movers in Tyler.
Compare prices side by side
See where PODS Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
PODS Moving & Storage
4.38
Tyler, TX · Since 2008
Final verdict: PODS Moving & Storage
PODS Moving & Storage earns a 4.38/5 moveBuddha Score and ranks #109 among Texas movers, with 51% positive feedback across 59 customer reviews.
Customers consistently praise its friendly and approachable staff and professional and polite staff. It is best for customers prioritizing crew professionalism, helpful crews, and reliable service experience.
With a track record dating to 2008, it has less history than the average Texas mover, and the most common complaint is broken promises.
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Texas moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact PODS Moving & Storage
- Phone
- (877) 770-7637
- Website
- pods.com
Other PODS Moving & Storage locations
- Huntsville, AL
- Tuscaloosa, AL
- Bakersfield, CA
- Cotati, CA
- Desert Hot Springs, CA
- Ontario, CA
- San Jose, CA
- Johnstown, CO
- Port St. Lucie, FL
- Sanford, FL
- Davenport, IA
- Peoria, IL
- Shreveport, LA
- Middle River, MD
- Saco, ME
- Greensboro, NC
- Santa Fe, NM
- Reno, NV
- East Syracuse, NY
- Rochester, NY
- Toledo, OH
- Columbia, SC
- Spartanburg, SC
- Chattanooga, TN
- Beaumont, TX
- Edinburg, TX
- El Paso, TX
- McKinney, TX
- Texarkana, TX
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.