PODS Moving & Storage review 2026 (El Paso, TX)
Updated
PODS Moving & Storage is an El Paso, TX mover ranked #4 of 4 El Paso movers and #298 of 505 in Texas with a 3.44/5 rating.
82% of PODS Moving & Storage's 256 verified customer reviews are positive. Customers most often praise its good communication, while the most common complaint involves unexpected charges. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How PODS Moving & Storage measures up
PODS Moving & Storage ranks #298 out of 505 movers in Texas with a moveBuddha Score of 3.44 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.44.
- Review quality
- 3.5
- Brand
- 3.0
- Website
- 3.0
- Customer service
- 3.0
- Industry experience
- 3.0
What do customers say about PODS Moving & Storage?
Out of 256 verified reviews, 82% of customers left a positive review about PODS Moving & Storage in El Paso, TX. 17.2% of reviews are negative and 1.2% are neutral. PODS Moving & Storage has a 7% lower positive review percentage than the average Texas moving company (82% vs the Texas state average of 89%).
- Positive81.6%(209)
- Neutral1.2%(3)
- Negative17.2%(44)
Based on 256 reviews across Google, Yelp, and other review sites.
What customers like about PODS Moving & Storage
Good communication
Reviewers frequently mention clear, consistent updates from PODS Moving & Storage throughout the moving process.
Friendly and approachable staff
Many customers felt at ease working with the courteous and personable team at PODS Moving & Storage.
Professional and polite staff
Customers say the PODS Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
Efficient service
Many customers praise PODS Moving & Storage for completing moves smoothly and with minimal downtime.
Helpful movers
Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
What positive reviewers say
“Professional employees, friendly and got the job done when requested. Great experience all around. Thanks…”
Scott JohnsonVerified ReviewerGoogle“I had a great experience with PODS. Delivered & Pick Up on time on the two i rented. Also great on the drivers calling you ahead of time before showing up.”
Bernie CalderonVerified ReviewerGoogle“Moving is stressful. We had a positive experience with PODs. Not everything was perfect, but they did a great job of communicating. He was a delight to work with.”
Donna McNuttVerified ReviewerGoogle“The people were very helpful and friendly. Gave great customer service. The driver that delivered the pod was great in explaining things and very helpful and friendly.”
Pam BeightelVerified ReviewerGoogle“All drivers and customer service associates were professional, kind and helpful!”
Jen MVerified ReviewerGoogle
Most common complaints about PODS Moving & Storage
Unexpected charges
Hidden fees or surprise costs caused dissatisfaction among some PODS Moving & Storage clients.
Poor complaint handling
Customers expressed frustration over how slowly or dismissively their complaints were handled.
Damage to items
Some customers reported that items were damaged during packing or loading.
What negative reviewers say
“We were then charged an extra $358 in storage fees anyway. After multiple calls, a refund was promised, then rescinded with no real explanation.”
Hailey MelzowVerified ReviewerGoogle“I was then charged for the 8ft container that I used and the 16ft container that I did NOT use. I had to explain the situation again and still no resolution.”
Brittany WoodallVerified ReviewerGoogle“It's very expensive. A lot of my wooden furniture was ruined when the pod was tilted upon return. The doors were jammed shut due to the shift.”
Lisa TolerVerified ReviewerGoogle“Two weeks later we receive an email that our refund is being processed and we should have it in 14 days so 2 months after we started this claim I still do not have my refund.”
Djuana de SantosVerified ReviewerGoogle
PODS Moving & Storage
3.44El Paso, TX
Save more than 30% on average by comparing movers before you book.
PODS Moving & Storage
3.44
El Paso, TX
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from PODS Moving & Storage, then see how it compares with other top-rated movers in El Paso.
Compare prices side by side
See where PODS Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does PODS Moving & Storage offer?
PODS Moving & Storage handles local moves, long-distance moves, and international moves from El Paso, TX, with services including small moves, packing, and packing materials.
Services offered
Is PODS Moving & Storage licensed and insured?
Registered with the FMCSA
US DOT 1998534. Operating status is not on this profile. Check on SAFER
Verified against the FMCSA, not by moveBuddha
PODS Moving & Storage is registered with the Federal Motor Carrier Safety Administration under US DOT number 1998534.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover PODS Moving & Storage holds. Ask for a certificate of insurance before you book.
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does PODS Moving & Storage cost?
PODS Moving & Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Texas, you can expect to pay approximately $131/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Texas moving companies similar to PODS Moving & Storage typically bill the amounts below using a $131/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
PODS Moving & Storage offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Texas moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does PODS Moving & Storage offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
- Discounts
- MilitaryMover’s own offer
PODS Moving & Storage accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
PODS Moving & Storage also offers a military discount. It also lists: Costco Executive Members may receive free standard local delivery, free redeliveries subject to limits, 20% off storage, and 20% off long-distance transportation with a two-month minimum storage commitment. Ask what you qualify for and how much you could save before you book.
How PODS Moving & Storage compares with the top 3 El Paso movers
With a moveBuddha score of 3.44 out of 5, PODS Moving & Storage trails the three top-scoring El Paso movers, 0.84 points behind TWO MEN AND A TRUCK. PODS Moving & Storage's score rests on 256 reviews, fewer than any of the three. PODS Moving & Storage has the highest quote accuracy score in the group, but the lowest review quality score.
The three highest-scoring local movers, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | All My Sons Moving & StorageEl Paso | 4.58 | 1,426 | 4.6 | 2.2 | A+ |
| 2 | Coleman Worldwide MovingEl Paso | 4.42 | 361 | 4.9 | 2.0 | — |
| 3 | TWO MEN AND A TRUCKEl Paso | 4.28 | 1,393 | 4.9 | 3.1 | D- |
| — | PODS Moving & StorageThis mover · ranks #4 | 3.44 | 256 | — | — | — |
How does PODS Moving & Storage compare to other Texas movers?
- moveBuddha score#298 of 505(worse than average)
3.44vs 3.90 avg
PODS Moving & Storage scores 3.44, below the Texas average of 3.90, and ranks #298 of 505 Texas movers.
- Positive reviews#402 of 505(worse than average)
82%vs 89% avg
PODS Moving & Storage has 82% positive reviews, below the Texas average of 89%, and ranks #402 of 505 Texas movers.
- Negative reviews#406 of 505(worse than average)
17%vs 10% avg
PODS Moving & Storage has 17% negative reviews, above the Texas average of 10%, and ranks #406 of 505 Texas movers. A lower percentage is better.
- Reviews analyzed#193 of 505(worse than average)
256vs 426 avg
PODS Moving & Storage has 256 reviews analyzed, below the Texas average of 426, and ranks #193 of 505 Texas movers.
| Metric | This moverPODS Moving & Storage | Texas avg | Texas rank | Difference |
|---|---|---|---|---|
| moveBuddha score#298 of 505 in Texas | 3.44 | 3.90 | #298 of 505 | −0.46(worse than average) |
| Positive reviews#402 of 505 in Texas | 82% | 89% | #402 of 505 | −7 pts(worse than average) |
| Negative reviewsLower is better#406 of 505 in Texas | 17% | 10% | #406 of 505 | +7 pts(worse than average) |
| Reviews analyzed#193 of 505 in Texas | 256 | 426 | #193 of 505 | −170(worse than average) |
Compared with 505 Texas movers with moveBuddha profiles. Rank #1 is the best in Texas.
PODS Moving & Storage
3.44El Paso, TX
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from PODS Moving & Storage, then see how it compares with other top-rated movers in El Paso.
Compare prices side by side
See where PODS Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
PODS Moving & Storage
3.44
El Paso, TX
Final verdict: PODS Moving & Storage
PODS Moving & Storage earns a 3.44/5 moveBuddha Score and ranks #4 among El Paso movers, with 82% positive feedback across 256 customer reviews.
Customers consistently praise its good communication and friendly and approachable staff. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.
The most common complaint is unexpected charges.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
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When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
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If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact PODS Moving & Storage
- Phone
- (877) 770-7637
- Website
- pods.com
Helpful Texas moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.