Ward North American review 2026 (Garland, TX)
In business since 1999 · Updated
Ward North American, a Garland, TX moving company, ranks #177 of 844 movers in Texas, with a moveBuddha rating of 4.26/5.
89% of Ward North American's 205 verified customer reviews are positive. Customers most often praise its organized packing, while the most common complaint involves damage to items.
Ward North American has been in business since 1999. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Ward North American measures up
Across 205 reviews, Ward North American in Garland, TX is rated 4.6/5 on Google (173 reviews) and 1/5 on Yelp (1 review), and has a B- rating from the Better Business Bureau.
Ward North American ranks #177 out of 844 movers in Texas with a moveBuddha Score of 4.26 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.26.
- Customer service
- 5.0
- Industry experience
- 5.0
- Brand
- 4.5
- Website
- 4.0
- Review quality
- 3.8
Google rating
Based on 173 reviews
Yelp rating
Based on 1 reviews
Better Business Bureau
Based on BBB profile
Is Ward North American moveBuddha Certified?
Ward North American is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Ward North American hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Ward North American?
Out of 205 verified reviews, 89% of customers left a positive review about Ward North American in Garland, TX. 10.2% of reviews are negative and 1% are neutral. Ward North American matches the average Texas moving company's positive review percentage (89% vs the Texas state average of 89%).
- Positive88.8%(182)
- Neutral1%(2)
- Negative10.2%(21)
Based on 205 reviews across Google, Yelp, and other review sites.
What customers like about Ward North American
Organized packing
Ward North American is often recognized for labeling boxes clearly and packing with structure and care.
Consistency and follow-up
Reviewers liked that Ward North American stayed in touch before and after the move to ensure everything went smoothly.
Good communication
Reviewers frequently mention clear, consistent updates from Ward North American throughout the moving process.
Careful handling
Belongings are treated with caution, and many customers report zero damage thanks to Ward North American's attention to detail.
Respectful of property
Customers appreciated how carefully Ward North American's team maneuvered furniture through tight spaces without damaging walls or floors.
What positive reviewers say
“Had a great Interstate moving experience from TX to WA. Delivery was right on time and everything arrived as expected. David R. was excellent, and Scarlett M. kept everything clear and simple.”
Matthew EbyVerified ReviewerGoogle“Jen was very proactive in communication and touched base routinely throughout the move. Herb and Kris were courteous and took great care of our belongings.”
Denver HopkinsVerified ReviewerGoogle“Maria came a few days early and tagged everything for the movers, saving time. The crews were professional, friendly, and everything arrived in perfect condition.”
donna kruegerVerified ReviewerGoogle“Richard's attention to detail and communication made the experience wonderful. Both crews were respectful, organized, and hard-working, and his truck was clean and organized.”
jennifer KrauseVerified ReviewerGoogle
What mixed reviewers say
“I was disappointed: they missed the delivery window and damaged several household items. The move coordinator helped throughout the process, and the claims team was efficient.”
GoogleVerified Reviewer “Miscommunications led to only one of three ordered TV boxes arriving. Furniture parts were not placed in a marked box. The movers were fantastic, but company procedures fell short.”
GoogleVerified Reviewer
Most common complaints about Ward North American
Damage to items
Some customers reported that items were damaged during packing or loading.
Delayed arrival or delivery
Several reviewers experienced frustrating delays either on moving day or with final delivery.
Misplaced or lost items
In some cases, belongings went missing or were delivered to the wrong location.
What negative reviewers say
“After pickup, my belongings remained in a Texas warehouse and arrived 16 days later, past the delivery window. We had no kitchenware or most clothes after starting a new job.”
L GunterVerified ReviewerGoogle“Many items arrived damaged, crushed, or shattered after a rushed, incomplete pack-out and rough loading. Damage codes on inventory forms also made the insurance claim difficult.”
P ManVerified ReviewerGoogle“Delivery was not acceptable: too few people unloaded the truck, furniture was not fully reassembled, parts were missing, and the process lasted from 7:30 a.m. to 10:40 p.m.”
GoogleVerified Reviewer “The delivery service lost many items, and the company would not replace them despite a warehouse check. The coordinator and customer service team remained responsive and courteous.”
GoogleVerified Reviewer
Ward North American
4.26Garland, TXSince 1999
Save more than 30% on average by comparing movers before you book.
Ward North American
4.26
Garland, TX · Since 1999
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Ward North American, then see how it compares with other top-rated movers in Garland.
Compare prices side by side
See where Ward North American lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Ward North American offer?
Ward North American offers full-service moving, local moves, long-distance moves, international moves, and commercial moves.
Services offered
Is Ward North American licensed and insured?
Registered with the FMCSA
US DOT 070851. Operating status is not on this profile. Check on SAFER
Verified against the FMCSA, not by moveBuddha
Ward North American is registered with the Federal Motor Carrier Safety Administration under US DOT number 070851. It also holds a Texas intrastate license, number 0000009188.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Ward North American holds. Ask for a certificate of insurance before you book.
- State license number
- 0000009188Issued by Texas. Covers moves within the state, which the FMCSA does not
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does Ward North American cost?
Ward North American does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Texas, you can expect to pay approximately $130/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Texas moving companies similar to Ward North American typically bill the amounts below using a $130/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Ward North American offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Texas moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Ward North American offer?
- Accepts
- Credit Cards
- Deposit
- Required to book
Ward North American accepts credit cards. A deposit is required to book. Ward North American's terms: The FAQ states that customers may be required to pay at least 20% of the moving cost as a deposit and advises confirming whether the deposit is refundable if the move is rescheduled or cancelled.
How Ward North American compares with the top 7 Garland movers
With a moveBuddha score of 4.26 out of 5, Ward North American trails the seven top-scoring Garland movers, 0.10 points behind Around the Block Moving. Ward North American's score rests on 205 reviews, fewer than any of the seven. Where Ward North American falls behind is quote accuracy, with a quote accuracy score that trails six of the seven.
The seven highest-scoring local movers near Garland, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Firehouse Movers Inc.Lewisville | 4.66 | 4,745 | 4.9 | 4.5 | A+ |
| 2 | AM Moving CompanyDallas | 4.56 | 1,400 | 4.4 | 4.2 | A |
| 3 | TWO MEN AND A TRUCKPlano | 4.56 | 542 | 4.6 | 2.6 | B- |
| 4 | AB MovingPlano | 4.50 | 5,134 | 4.8 | 3.2 | A+ |
| 5 | All My Sons Moving & StorageDallas | 4.42 | 3,486 | 4.7 | 1.4 | A+ |
| 6 | Black Tie MovingLewisville | 4.36 | 2,481 | — | 3.2 | A+ |
| 7 | Around the Block MovingRichardson | 4.36 | 278 | — | 3.1 | A+ |
| 8 | Ward North AmericanThis mover · ranks #8 | 4.26 | 205 | 4.6 | 1.0 | B- |
How does Ward North American compare to other Texas movers?
- moveBuddha score#177 of 844(better than average)
4.26vs 3.68 avg
Ward North American scores 4.26, above the Texas average of 3.68, and ranks #177 of 844 Texas movers.
- Positive reviews#535 of 844(level with average)
89%vs 89% avg
Ward North American has 89% positive reviews, in line with the Texas average of 89%, and ranks #535 of 844 Texas movers.
- Negative reviews#535 of 844(level with average)
10%vs 10% avg
Ward North American has 10% negative reviews, in line with the Texas average of 10%, and ranks #535 of 844 Texas movers. A lower percentage is better.
- Reviews analyzed#297 of 844(worse than average)
205vs 337 avg
Ward North American has 205 reviews analyzed, below the Texas average of 337, and ranks #297 of 844 Texas movers.
- Yelp rating#243 of 844(worse than average)
1.0vs 3.4 avg
Ward North American has a Yelp rating of 1.0, below the Texas average of 3.4, and ranks #243 of 844 Texas movers.
- Years in business#87 of 844(better than average)
27 yearsvs 23 years avg
Ward North American has been in business for 27 years, above the Texas average of 23 years, and ranks #87 of 844 Texas movers.
| Metric | This moverWard North American | Texas avg | Texas rank | Difference |
|---|---|---|---|---|
| moveBuddha score#177 of 844 in Texas | 4.26 | 3.68 | #177 of 844 | +0.58(better than average) |
| Positive reviews#535 of 844 in Texas | 89% | 89% | #535 of 844 | ±0 pts |
| Negative reviewsLower is better#535 of 844 in Texas | 10% | 10% | #535 of 844 | ±0 pts |
| Reviews analyzed#297 of 844 in Texas | 205 | 337 | #297 of 844 | −132(worse than average) |
| Yelp ratingBased on only 1 review#243 of 844 in Texas | 1.0 | 3.4 | #243 of 844 | −2.4(worse than average) |
| Years in business#87 of 844 in Texas | 27 years | 23 years | #87 of 844 | +4(better than average) |
Compared with 844 Texas movers with moveBuddha profiles. Rank #1 is the best in Texas.
Ward North American
4.26Garland, TXSince 1999
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Ward North American, then see how it compares with other top-rated movers in Garland.
Compare prices side by side
See where Ward North American lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Ward North American
4.26
Garland, TX · Since 1999
Final verdict: Ward North American
Ward North American earns a 4.26/5 moveBuddha Score and ranks #8 among Garland movers, with 89% positive feedback across 205 customer reviews.
Customers consistently praise its organized packing and consistency and follow-up. It is best for customers prioritizing strong communication, careful handling of belongings, and reliable service experience.
With a track record dating to 1999, it has more history than the average Texas mover, and the most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
Ward North American
4.26
Garland, TX · Since 1999
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Texas moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Ward North American
- Phone
- (940) 263-4067
- Website
- wardnorthamerican.com
Other Ward North American locations
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.