Ward North American Review
Fact Checked by:
Positive Reviews
92%
across 96 reviews
moveBuddha Score
4.5/5
based on moveBuddha methodology
Years in Business
50
founded 1976
Ward North American is a 4.5/5-rated Texas full-service mover, operating since 1976 (50 years in business). Ward North American earns 92% positive reviews across 96 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
Ready to see what Ward North American would cost for your move?
Get a free, no-obligation quote in under 60 seconds. No deposit required.
Ward North American at a glance
- Track record: 50 years in business with 92% positive customer reviews across 96 verified reviews.
- Industry experience: 5/5
- Customer service: 5/5
- Review quality: 3.84/5
- Quote accuracy: 4.34/5
What this review covers
Professional and polite staff
Careful handling
Good communication
Efficient service
Helpful movers
Show details Hide details
Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Ward North American has been in business for 50 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 3.8
Customer reviews are the clearest window into a mover’s reputation. Ward North American has about 92% positive reviews across roughly 96 total reviews, with an average Yelp rating of 3.0.
Quote accuracy 4.3
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Ward North American. Discounts may be available for groups like seniors, students.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Ward North American emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
"The movers took extremely good care of our items, and were very respectful. Packed our things well & were so easy to work with. Will definitely use this company again!"
"Had an amazing experience moving my parents belongings. Carl and Scott provided great communication and attention to detail. Made everything stress free!"
DOT number
Address
Payment methods
State license
Phone
What do customers say about Ward North American?
Across 96 verified customer reviews from multiple platforms, 92% are positive, 7% are negative, and 1% are neutral.
What customers like most about Ward North American
- Professional and polite staff: Customers say the Ward North American's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Ward North American's attention to detail.
- Good communication: Reviewers frequently mention clear, consistent updates from Ward North American throughout the moving process.
- Efficient service: Many customers praise Ward North American for completing moves smoothly and with minimal downtime.
- Helpful movers: Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
Most common complaints about Ward North American
- Crew arrived unprepared: There were complaints about movers showing up late or without necessary supplies.
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Lack of communication: Poor or inconsistent updates from Ward North American left some customers feeling in the dark.
Positive Ward North American Reviews
Savannah Chadderdon, Google
"The movers took extremely good care of our items, and were very respectful. Packed our things well & were so easy to work with. Will definitely use this company again!"
lb coope, Google
"Had an amazing experience moving my parents belongings. Carl and Scott provided great communication and attention to detail. Made everything stress free!"
Ms. Charlie Montgomery, Google
"Estimator was knowledgeable and helpful. Crew was prompt, professional and took away my moving stress. Everything including unpacking was professional. I'd hire them again."
Negative Ward North American Reviews
Yelp
"HUGE problem when they showed up with a small truck. Left items behind and blamed us for 'extra' things when it was their miscalculation. Would not recommend."
Yelp
"They charged over $2,000 for a short move. Several items damaged, antiques not given special care. Left items in wrong rooms. Would not use again."
"Couldn't supply required weight tickets for Army reimbursement; critical communication was missing so we paid out of pocket."
Neutral Ward North American Reviews
"Is ok but be careful with lady on front desk..."
How moveBuddha rated Ward North American
Ward North American earns a 4.5/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Ward North American | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 3.84/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.34/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.34/5 | Yelp rating & review volume |
| BBB | 4.56/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Ward North American
Ward North American shines with highly professional teams, careful handling, and excellent communication according to 96 customer inputs, with over 90% delivering strong praise. Movers consistently earn recognition for respectfulness and helpful attitudes, efficiently protecting belongings and ensuring a hassle-free process. Customers appreciate prompt responses and a stress-free experience, placing Ward among the most trusted moving companies. A few clients, though, faced problems from poorly prepared crews, such as using trucks too small for the job, leading to left-behind items. The most frequent complaints relate to damages and mishandled logistics, and some experienced a lack of essential communication. Still, the majority highlight organized moves, attentive service, and satisfaction well above typical moving companies.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Ward North American cost?
Ward North American does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Ward North American compare to other Killeen movers?
Ward North American ranks alongside the top full-service movers in Killeen on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Killeen movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.48 |
98% | A+ | ||
|
4.38 |
71% | A+ | ||
|
4.5 |
92% | A- | ||
|
4.34 |
80% | A+ | ||
4.16 |
75% | A+ | ||
|
4.7 |
91% | A+ | ||
|
4.58 |
97% | A+ | ||
|
4.58 |
87% | A+ | ||
|
4.52 |
78% | A+ | ||
|
4.52 |
95% | A+ |
How Ward North American's ratings compare to other Killeen movers
Ward North American's Yelp rating (3.0/5) is in line with the average across the 9 movers analyzed in Killeen, which carry an average Yelp rating of 3.3/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Ward North American | 3.0/5 | -- |
| Killeen movers | 3.3/5 | 9 movers |
| Texas movers | 3.3/5 | 285 movers |
Final verdict: Ward North American
Ward North American earns a 4.5/5 moveBuddha score with 92% positive customer reviews across 96 verified reviews. With 50 years in business, Ward North American is a solid option to consider for Texas moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Ward North American
How does Ward North American's review score compare to other Texas movers?
Ward North American earns 92% positive customer reviews across 96 verified customer reviews. Its composite moveBuddha score is 4.5/5.
Why is Ward North American's Yelp rating lower than other sources?
Ward North American's 3.0/5 Yelp rating across 4 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does Ward North American offer?
Ward North American is a full-service mover operating in Texas. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Ward North American require a deposit?
Deposit requirements for Ward North American depend on the type and timing of your move. Most Texas full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Ward North American been in business?
Ward North American has been in business for 50 years, founded in 1976.
Is Ward North American associated with a van line?
Yes. Ward North American is a local affiliate of a national van line. Learn what van lines are. Affiliation with a van line means access to a national network of resources and reputation, paired with local service attention.
How do I choose the right Killeen moving company?
To pick the best Killeen mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Thinking about booking Ward North American?
Compare Ward North American's quote against other top Texas movers. moveBuddha users save an average of 30% by comparing 3+ quotes before booking.
Helpful Texas moving resources
If Ward North American isn't the right fit, explore other top-rated Texas movers and popular Texas moving routes below.
Texas moving services
Popular Texas moving routes
