Ward North American review 2026 (Killeen, TX)
In business since 1976 · Updated
Ward North American is a Killeen, TX mover ranked #4 of 5 Killeen movers and #151 of 843 in Texas with a 4.30/5 rating.
92% of Ward North American's 96 verified customer reviews are positive. Customers most often praise its knowledgeable staff, while the most common complaint involves inaccurate estimates.
Ward North American has been in business since 1976. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Ward North American measures up
Across 96 reviews, Ward North American in Killeen, TX is rated 4.8/5 on Google (106 reviews) and 3/5 on Yelp (4 reviews), and has an A- rating from the Better Business Bureau.
Ward North American ranks #151 out of 843 movers in Texas with a moveBuddha Score of 4.30 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.30.
- Website
- 5.0
- Customer service
- 5.0
- Industry experience
- 5.0
- Brand
- 4.5
- Review quality
- 3.8
Google rating
Based on 106 reviews
Yelp rating
Based on 4 reviews
Better Business Bureau
Based on BBB profile
Is Ward North American moveBuddha Certified?
Ward North American is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Ward North American hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Ward North American?
Out of 96 verified reviews, 92% of customers left a positive review about Ward North American in Killeen, TX. 7.3% of reviews are negative and 1% are neutral. Ward North American has a 3% higher positive review percentage than the average Texas moving company (92% vs the Texas state average of 89%).
- Positive91.7%(88)
- Neutral1%(1)
- Negative7.3%(7)
Based on 96 reviews across Google, Yelp, and other review sites.
What customers like about Ward North American
Knowledgeable staff
Several reviewers pointed out that Ward North American's crew answered questions confidently and provided useful advice.
Organized packing
Ward North American is often recognized for labeling boxes clearly and packing with structure and care.
Good communication
Reviewers frequently mention clear, consistent updates from Ward North American throughout the moving process.
Affordable rates
Many reviewers found Ward North American to be more budget-friendly than competitors without sacrificing quality.
Friendly and approachable staff
Many customers felt at ease working with the courteous and personable team at Ward North American.
What positive reviewers say
“Everyone was amazing to work with. Danny was great with helping us get everything figured out. The crew was very kind and helpful, making sure everything was where we wanted it.”
GoogleVerified Reviewer “The team that handled my packing showed up early and completed the job quickly and efficiently. Marcus and his team did a fantastic job protecting all the pieces.”
GoogleVerified Reviewer “Best move I’ve had yet! Garth and the team made the move easy with good communication before and during the move. They were on time and did everything they said they would.”
GoogleVerified Reviewer “The cost was incredibly reasonable. The packers, loaders, and movers were pleasant, good-natured, hardworking, and flexible.”
GoogleVerified Reviewer “Estimator was very knowledgeable and helpful. The crew was prompt, professional, and took a lot of moving stress away because they really knew what they were doing.”
GoogleVerified Reviewer
What mixed reviewers say
“Is ok but be careful with lady on front desk...”
GoogleVerified Reviewer
Most common complaints about Ward North American
Inaccurate estimates
Estimates from Ward North American were sometimes way off from what customers were ultimately billed.
Damage to items
Some customers reported that items were damaged during packing or loading.
Unfriendly or rude staff
A few customers felt disrespected by curt or unhelpful movers or office staff.
What negative reviewers say
“Price was reasonable and the packers were awesome. The HUGE problem came when they showed up with a small truck that the packers and myself KNEW would NOT be large enough. They didn't even pack up the garage.”
YelpVerified Reviewer “Several items were chipped or otherwise damaged in the move. They damaged two antiques, a curio cabinet and a 60-year-old solid maple table, and broke a vase and several glasses.”
YelpVerified Reviewer “When I call them to schedule the appointment the guy on the phone cuss and told me good luck i should have call before because they where book…”
GoogleVerified Reviewer
Ward North American
4.30Killeen, TXSince 1976
Save more than 30% on average by comparing movers before you book.
Ward North American
4.30
Killeen, TX · Since 1976
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Ward North American, then see how it compares with other top-rated movers in Killeen.
Compare prices side by side
See where Ward North American lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Ward North American offer?
Ward North American handles local moves, long-distance moves, and international moves from Killeen, TX, with services including small moves, senior moves, and packing.
Services offered
Is Ward North American licensed and insured?
Registered with the FMCSA
US DOT 070851. Operating status is not on this profile. Check on SAFER
Verified against the FMCSA, not by moveBuddha
Ward North American is registered with the Federal Motor Carrier Safety Administration under US DOT number 070851. It also holds a Texas intrastate license, number 0000009188.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Ward North American holds. Ask for a certificate of insurance before you book.
- State license number
- 0000009188Issued by Texas. Covers moves within the state, which the FMCSA does not
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does Ward North American cost?
Ward North American does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Texas, you can expect to pay approximately $130/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Texas moving companies similar to Ward North American typically bill the amounts below using a $130/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Ward North American offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Texas moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Ward North American offer?
- Accepts
- Credit Cards
- Deposit
- Required to book
- Discounts
- MilitaryMover’s own offer
Ward North American accepts credit cards. A deposit is required to book. Ward North American's terms: The FAQ states that customers may be required to pay at least 20% of the moving cost as a deposit and recommends confirming whether the deposit is refundable if the move is rescheduled or canceled.
Ward North American also offers a military discount. It also lists: The FAQ mentions possible special moving rates, promotional rates, and special holiday prices, but does not confirm specific Ward eligibility or amounts. Ask what you qualify for and how much you could save before you book.
How Ward North American compares with the top 4 Killeen movers
With a moveBuddha score of 4.30 out of 5, Ward North American places fourth when ranked against the four top-scoring movers in Killeen, just behind Scobey Moving and Storage and just ahead of AME Movers. Ward North American stands out with the highest customer service score in the group.
The four highest-scoring local movers near Killeen, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Apple MovingKilleen | 4.44 | 256 | 4.3 | 3.5 | A+ |
| 2 | A-1 Freeman Moving GroupNolanville | 4.36 | 60 | 4.3 | — | A+ |
| 3 | Scobey Moving and StorageKilleen | 4.34 | 1,649 | 4.9 | 3.0 | A+ |
| 4 | Ward North AmericanThis mover · ranks #4 | 4.30 | 96 | 4.8 | 3.0 | A- |
| 5 | AME MoversKilleen | 4.28 | 20 | 5.0 | 3.4 | A+ |
How does Ward North American compare to other Texas movers?
- moveBuddha score#151 of 843(better than average)
4.30vs 3.68 avg
Ward North American scores 4.30, above the Texas average of 3.68, and ranks #151 of 843 Texas movers.
- Positive reviews#473 of 843(better than average)
92%vs 89% avg
Ward North American has 92% positive reviews, above the Texas average of 89%, and ranks #473 of 843 Texas movers.
- Negative reviews#477 of 843(better than average)
7%vs 10% avg
Ward North American has 7% negative reviews, below the Texas average of 10%, and ranks #477 of 843 Texas movers. A lower percentage is better.
- Reviews analyzed#445 of 843(worse than average)
96vs 337 avg
Ward North American has 96 reviews analyzed, below the Texas average of 337, and ranks #445 of 843 Texas movers.
- Yelp rating#160 of 843(worse than average)
3.0vs 3.4 avg
Ward North American has a Yelp rating of 3.0, below the Texas average of 3.4, and ranks #160 of 843 Texas movers.
- BBB rating#185 of 843(level with average)
A-vs A- avg
Ward North American has a BBB rating of A-, in line with the Texas average of A-, and ranks #185 of 843 Texas movers.
- Years in business#27 of 843(better than average)
50 yearsvs 23 years avg
Ward North American has been in business for 50 years, above the Texas average of 23 years, and ranks #27 of 843 Texas movers.
| Metric | This moverWard North American | Texas avg | Texas rank | Difference |
|---|---|---|---|---|
| moveBuddha score#151 of 843 in Texas | 4.30 | 3.68 | #151 of 843 | +0.62(better than average) |
| Positive reviews#473 of 843 in Texas | 92% | 89% | #473 of 843 | +3 pts(better than average) |
| Negative reviewsLower is better#477 of 843 in Texas | 7% | 10% | #477 of 843 | −3 pts(better than average) |
| Reviews analyzed#445 of 843 in Texas | 96 | 337 | #445 of 843 | −241(worse than average) |
| Yelp ratingBased on only 4 reviews#160 of 843 in Texas | 3.0 | 3.4 | #160 of 843 | −0.4(worse than average) |
| BBB rating#185 of 843 in Texas | A- | A- | #185 of 843 | ±0 steps |
| Years in business#27 of 843 in Texas | 50 years | 23 years | #27 of 843 | +27(better than average) |
Compared with 843 Texas movers with moveBuddha profiles. Rank #1 is the best in Texas.
Ward North American
4.30Killeen, TXSince 1976
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Ward North American, then see how it compares with other top-rated movers in Killeen.
Compare prices side by side
See where Ward North American lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Ward North American
4.30
Killeen, TX · Since 1976
Final verdict: Ward North American
Ward North American earns a 4.30/5 moveBuddha Score and ranks #4 among Killeen movers, with 92% positive feedback across 96 customer reviews.
Customers consistently praise its knowledgeable staff and organized packing. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.
With a track record dating to 1976, it has more history than the average Texas mover, and the most common complaint is inaccurate estimates.
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Texas moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Ward North American
- Phone
- (512) 598-0889
- Website
- wardnorthamerican.com
Other Ward North American locations
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.