Mullins & Crum Mvng & Storage Review 2026 (Pawtucket, RI)
Fact Checked by:
Positive
Reviews
71%
across 7 reviews
moveBuddha
Score
3.3/5
based on moveBuddha methodology
Mullins & Crum Mvng & Storage is a 3.3/5-rated Rhode Island full-service mover. Mullins & Crum Mvng & Storage earns 71% positive reviews across 7 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Mullins & Crum Mvng & Storage at a glance
- Industry experience: 3/5
- Customer service: 3/5
- Review quality: 3.5/5
- Quote accuracy: 3.76/5
Mullins & Crum Mvng & Storage's services
- Storage: Offered by 78% of Pawtucket movers (63% nationally)
What this Mullins & Crum Mvng & Storage review covers
Friendly and approachable staff
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Company stats
Read full reviewIndustry experience 3.0
Companies with more years in business often outperform newer competitors. Mullins & Crum Mvng & Storage has been in business for many years, demonstrating strong staying power in a competitive industry.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. Mullins & Crum Mvng & Storage has about 71% positive reviews across roughly 7 total reviews.
Quote accuracy 3.7
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Mullins & Crum Mvng & Storage.
Customer service 3.0
From responsiveness to follow-through, customer service is a big differentiator. Mullins & Crum Mvng & Storage emphasizes clear communication.
Recent reviews
Owner Mary was very friendly and attentive to my needs. She provided boxes, and the storage unit was clean and sizeable.
Mary went above and beyond to secure and carefully handle my boxes. Her professionalism and kindness made my move easy and stress-free.
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What do customers say about Mullins & Crum Mvng & Storage?
Mullins & Crum Mvng & Storage pulls in 71% positive reviews out of 7 verified ratings from multiple platforms, 29% negative, and 0% neutral.
What customers like most about Mullins & Crum Mvng & Storage
- Friendly and approachable staff: Many customers felt at ease working with the courteous and personable team at Mullins & Crum Mvng & Storage.
- Professional and polite staff: Customers say the Mullins & Crum Mvng & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
Most common complaints about Mullins & Crum Mvng & Storage
- Unfriendly or rude staff: A few customers felt disrespected by curt or unhelpful movers or office staff.
- Unprofessional behavior: Complaints included movers using foul language, showing up late, or acting inappropriately.
Positive Mullins & Crum Mvng & Storage Reviews
Linda Silva, Google
Owner Mary was very friendly and attentive to my needs. She provided boxes, and the storage unit was clean and sizeable.
Aya Africa, Google
Mary went above and beyond to secure and carefully handle my boxes. Her professionalism and kindness made my move easy and stress-free.
James C., Yelp
The team offered a reasonable quote, had no hidden fees, and treated us and our belongings respectfully.
Negative Mullins & Crum Mvng & Storage Reviews
Domenick, Google
Workers arrived four to five hours late, broke glasses, left without explaining, and reportedly drank on the job. The reviewer described the operation as very unprofessional.
Jonathan H., Yelp
During a scheduling call, the representative gave short, rude replies and made arranging help difficult. The customer did not hire the company.
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How moveBuddha rated Mullins & Crum Mvng & Storage
Mullins & Crum Mvng & Storage earns a 3.3/5 composite rating based on moveBuddha's editorial rating categories. That's below the 3.8/5 average among Pawtucket movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Mullins & Crum Mvng & Storage | What it measures |
|---|---|---|
| Industry experience | 3/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 3/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.76/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3/5 | Market presence & industry recognition |
Our summary of Mullins & Crum Mvng & Storage
Friendly care leads the story, but consistency matters. Seven reviews were analyzed, and five were positive, or 71.4%. Customers praised Mary’s approachable attitude, careful handling, clean storage, reasonable pricing, and clear quotes without hidden fees. One customer preferred the company to a big-name mover for its lower price and respectful service. Two reviews, or 28.6%, described rude communication, late arrival, damaged items, unexplained departures, alleged on-the-job drinking, and unprofessional conduct. The feedback shows personal service can compare favorably with larger movers, while scheduling and job-site standards need closer attention.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does Mullins & Crum Mvng & Storage cost?
Mullins & Crum Mvng & Storage does not publish standard hourly rates or flat-fee pricing publicly. Movers in Pawtucket charge an average of $126/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom Rhode Island move
$884 – $1,837
How does Mullins & Crum Mvng & Storage compare to other Pawtucket movers?
Mullins & Crum Mvng & Storage ranks alongside the top full-service movers in Pawtucket on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Pawtucket movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.52 |
98% | A+ | ||
|
4.72 |
88% | A+ | ||
|
4.44 |
90% | A+ | ||
|
4.36 |
89% | A+ | ||
|
4.62 |
90% | A+ | ||
|
4.34 |
85% | A+ | ||
|
4.36 |
90% | A+ | ||
|
4.36 |
74% | A+ | ||
|
4.34 |
38% | B- | ||
|
4.56 |
84% | A+ |
Final verdict: Mullins & Crum Mvng & Storage
Mullins & Crum Mvng & Storage earns a 3.3/5 moveBuddha score, backed by 71% positive customer reviews across 7 verified reviews. Mullins & Crum Mvng & Storage has built a reputation for friendly and approachable staff and professional and polite staff, making it worth a look for your Rhode Island move.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
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FAQs about Mullins & Crum Mvng & Storage
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