On Track Movers Review 2026 (Johnson City, TN)
Fact Checked by:
Positive
Reviews
60%
across 5 reviews
moveBuddha
Score
3.3/5
based on moveBuddha methodology
On Track Movers is a 3.3/5-rated Tennessee full-service mover. On Track Movers earns 60% positive reviews across 5 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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On Track Movers at a glance
- Industry experience: 3/5
- Customer service: 3/5
- Review quality: 3.5/5
- Quote accuracy: 3.76/5
What this On Track Movers review covers
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Company stats
Read full reviewIndustry experience 3.0
Companies with more years in business often outperform newer competitors. On Track Movers has been in business for many years, demonstrating strong staying power in a competitive industry.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. On Track Movers has about 60% positive reviews across roughly 5 total reviews.
Quote accuracy 3.7
Quote reliability often comes down to clarity and consistency. Customers can request quotes from On Track Movers.
Customer service 3.0
From responsiveness to follow-through, customer service is a big differentiator. On Track Movers emphasizes clear communication.
Recent reviews
These young men where very professional and I would highly recommend them 👌
We called them and within a few hours we were fully moved out. Polite, efficient, and fair priced.
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What do customers say about On Track Movers?
On Track Movers pulls in 60% positive reviews out of 5 verified ratings from multiple platforms, 40% negative, and 0% neutral.
Most common complaints about On Track Movers
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some On Track Movers clients.
- Hard-to-resolve claims: Customers found it difficult to file or finalize claims for damaged or lost items.
Positive On Track Movers Reviews
Deangelo Newman, Google
These young men where very professional and I would highly recommend them 👌
Jennifer Howard, Google
We called them and within a few hours we were fully moved out. Polite, efficient, and fair priced.
Fungbeh Karmue, Google
This company was professional! They had a price I couldn't refuse and did an excellent job! I've called on them multiple times and they've always delivered!
Negative On Track Movers Reviews
Megan Blanchard, Google
Upcharged us , flat out lied about their services . Oh and if you don’t live in a development ? Forget getting your furniture unless you pay an extra $650! Total scam
Corey, Google
They caused over 2,000 worth of damage and or missing items. I’ve waited over three months for them to resolve my claim. The amount they give doesn’t even cover one missing or broken item.
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How moveBuddha rated On Track Movers
On Track Movers earns a 3.3/5 composite rating based on moveBuddha's editorial rating categories. That's below the 3.6/5 average among Johnson City movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | On Track Movers | What it measures |
|---|---|---|
| Industry experience | 3/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 3/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.76/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3/5 | Market presence & industry recognition |
Our summary of On Track Movers
Fast service meets costly concerns. Five reviews were analyzed, with 60% rated positive. Three customers praised professional crews, quick service, fair pricing, and dependable results on repeat jobs. Compared with other movers, this feedback gives On Track Movers a stronger image for speed, courtesy, and value during successful moves. Two one-star customers reported unexpected charges, including a $650 fee tied to delivery location, along with more than $2,000 in damage or missing property. One customer said a claim took over three months to address, while the payment did not cover one lost or broken item. These reports make price transparency and claims handling key areas where other movers may offer more dependable protection. No three-star feedback was provided.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does On Track Movers cost?
On Track Movers does not publish standard hourly rates or flat-fee pricing publicly. Movers in Johnson City charge an average of $20/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom Tennessee move
$992 – $2,303
How does On Track Movers compare to other Johnson City movers?
On Track Movers ranks alongside the top full-service movers in Johnson City on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Johnson City movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.38 |
69% | A+ | ||
4.14 |
99% | N/A | ||
|
4.42 |
87% | A+ | ||
|
4.52 |
96% | A+ | ||
|
4.38 |
98% | A+ | ||
|
4.44 |
65% | A+ | ||
|
4.48 |
86% | A+ | ||
|
4.36 |
97% | A+ | ||
|
4.44 |
80% | A+ | ||
|
4.36 |
94% | A+ |
Final verdict: On Track Movers
On Track Movers earns a 3.3/5 moveBuddha score, backed by 60% positive customer reviews across 5 verified reviews. On Track Movers is worth a look for your Tennessee move.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
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FAQs about On Track Movers
What services does On Track Movers offer?
On Track Movers is a full-service mover operating in Tennessee. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
How does On Track Movers' review score compare to other Tennessee movers?
On Track Movers earns 60% positive customer reviews across 5 verified customer reviews. Its composite moveBuddha score is 3.3/5. That's below the 90% average among Johnson City movers, and below the 88% Tennessee average.
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