Smart Move Murfreesboro Review 2026 (Murfreesboro, TN)
Fact Checked by:
Positive
Reviews
98%
across 190 reviews
moveBuddha
Score
3.3/5
based on moveBuddha methodology
Years in
Business
5
founded 2021
Smart Move Murfreesboro is a 3.3/5-rated Tennessee full-service mover, operating since 2021 (5 years in business). Smart Move Murfreesboro earns 98% positive reviews across 190 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Smart Move Murfreesboro at a glance
- Track record: 5 years in business with 98% positive customer reviews (190 verified reviews)
- Industry experience: 3/5
- Customer service: 3/5
- Review quality: 3.5/5
- Quote accuracy: 3.76/5
Smart Move Murfreesboro's services
- Packing
What this Smart Move Murfreesboro review covers
Quick moving process
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Company stats
Read full reviewIndustry experience 3.0
Companies with more years in business often outperform newer competitors. Smart Move Murfreesboro has been in business for 5 years, demonstrating strong staying power in a competitive industry.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. Smart Move Murfreesboro has about 98% positive reviews across roughly 190 total reviews.
Quote accuracy 3.7
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Smart Move Murfreesboro.
Customer service 3.0
From responsiveness to follow-through, customer service is a big differentiator. Smart Move Murfreesboro emphasizes clear communication, careful handling.
Recent reviews
Ty, Davonte, and Keelon were fantastic! They helped us unload our POD and get everything safely into our new home. They were quick, careful, professional, and easy to work with.
The original company canceled last minute, but Smart Move came through the same day and got the job done within 30 minutes.
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What do customers say about Smart Move Murfreesboro?
Smart Move Murfreesboro pulls in 98% positive reviews out of 190 verified ratings from multiple platforms, 2% negative, and 0% neutral.
What customers like most about Smart Move Murfreesboro
- Quick moving process: The team at Smart Move Murfreesboro often gets the job done faster than expected, saving clients time.
- Efficient service: Many customers praise Smart Move Murfreesboro for completing moves smoothly and with minimal downtime.
- Quick response times: Customer support at Smart Move Murfreesboro was often noted for responding to questions or concerns almost immediately
- Respectful of property: Customers appreciated how carefully Smart Move Murfreesboro's team maneuvered furniture through tight spaces without damaging walls or floors.
- Helpful movers: Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
Most common complaints about Smart Move Murfreesboro
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Inexperienced movers: Some clients felt the crew lacked basic moving skills or sufficient training.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
Positive Smart Move Murfreesboro Reviews
Derek Dobler, Google
Ty, Davonte, and Keelon were fantastic! They helped us unload our POD and get everything safely into our new home. They were quick, careful, professional, and easy to work with.
Julia Rosinski, Google
The original company canceled last minute, but Smart Move came through the same day and got the job done within 30 minutes.
Amy M., Google
I had the pleasure of working with Jamil & Dezmond. They carefully handled my antique furniture and efficiently packed the PODS storage container.
Negative Smart Move Murfreesboro Reviews
Bonita Pharis, Google
Ty is a very nice man, but the crew was not equipped to handle the size of our move. Numerous pieces of furniture were damaged or broken, and the truck was packed haphazardly.
Kristen Papandrea, Google
On moving day, they never showed up. We had to pay another company triple to help us load our truck the same day. The manager refused to call, and we received no solution beyond a refund.
Anthony M., Yelp
We requested an experienced crew, but three movers did not know how to pack the truck. They damaged several items, left after three hours, and we spent six hours fixing their work. The company did not respond.
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How moveBuddha rated Smart Move Murfreesboro
Smart Move Murfreesboro earns a 3.3/5 composite rating based on moveBuddha's editorial rating categories. That's below the 3.8/5 average among Murfreesboro movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Smart Move Murfreesboro | What it measures |
|---|---|---|
| Industry experience | 3/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 3/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.76/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 4.56/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3/5 | Market presence & industry recognition |
Our summary of Smart Move Murfreesboro
Fast, careful moves drive the customer feedback. Of 190 reviews analyzed, 187 were positive, or 98.4%. Customers repeatedly praised the quick moving process, efficient service, quick response times, respect for property, and helpful movers. They often described crews as punctual, careful, friendly, and willing to handle difficult jobs. Customers who compared Smart Move with other movers frequently called its service more efficient and dependable. Three one-star reviews reported damaged items, inexperienced movers, poor packing, incomplete assembly, and a missed appointment with no same-day solution. These complaints point to risks in crew training and scheduling reliability despite the strong positive response.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does Smart Move Murfreesboro cost?
Smart Move Murfreesboro does not publish standard hourly rates or flat-fee pricing publicly. Movers in Murfreesboro charge an average of $123/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom Tennessee move
$992 – $2,303
How does Smart Move Murfreesboro compare to other Murfreesboro movers?
Smart Move Murfreesboro ranks alongside the top full-service movers in Murfreesboro on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Murfreesboro movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.44 |
86% | A+ | ||
|
4.34 |
96% | A+ | ||
|
4.3 |
85% | A+ | ||
|
4.3 |
68% | A+ | ||
|
4.62 |
91% | A+ | ||
|
4.58 |
96% | A+ | ||
|
4.34 |
90% | A+ | ||
|
4.62 |
97% | A- | ||
|
4.56 |
95% | C+ | ||
|
4.42 |
73% | A+ |
Final verdict: Smart Move Murfreesboro
Smart Move Murfreesboro earns a 3.3/5 moveBuddha score, backed by 98% positive customer reviews across 190 verified reviews. Over 5 years in business, Smart Move Murfreesboro has built a reputation for quick moving process and efficient service, making it worth a look for your Tennessee move.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
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FAQs about Smart Move Murfreesboro
How long has Smart Move Murfreesboro been in business?
Smart Move Murfreesboro has been in business for 5 years, founded in 2021.
How does Smart Move Murfreesboro's review score compare to other Tennessee movers?
Smart Move Murfreesboro earns 98% positive customer reviews across 190 verified customer reviews. Its composite moveBuddha score is 3.3/5. That's above the 87% average among Murfreesboro movers, and above the 88% Tennessee average.
Does Smart Move Murfreesboro require a deposit?
How much deposit Smart Move Murfreesboro asks for depends on your move type and timing. Most Tennessee full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
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