Smooth Move & Delivery Review 2026 (Norwalk, CT)
Fact Checked by:
Positive
Reviews
99%
across 133 reviews
moveBuddha
Score
3.3/5
based on moveBuddha methodology
Smooth Move & Delivery is a 3.3/5-rated Connecticut full-service mover. Smooth Move & Delivery earns 99% positive reviews across 133 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Smooth Move & Delivery at a glance
- Industry experience: 3/5
- Customer service: 3/5
- Review quality: 3.5/5
- Quote accuracy: 3.76/5
Smooth Move & Delivery's services
- Packing
- Interstate moving
What this Smooth Move & Delivery review covers
Affordable rates
Flexibility
Respectful of property
Efficient service
Good communication
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Company stats
Read full reviewIndustry experience 3.0
Companies with more years in business often outperform newer competitors. Smooth Move & Delivery has been in business for many years, demonstrating strong staying power in a competitive industry with services like interstate moving.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. Smooth Move & Delivery has about 99% positive reviews across roughly 133 total reviews.
Quote accuracy 3.7
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Smooth Move & Delivery.
Customer service 3.0
From responsiveness to follow-through, customer service is a big differentiator. Smooth Move & Delivery emphasizes clear communication, careful handling.
Recent reviews
Researched a lot-they are a triple win-affordable, flexible, and high quality. Highly recommended. Steve was so great to work with, really responsive, professional, and friendly
Steve was very responsive and transparent with pricing quotes. He was respectful and flexible when our moving plans changed at last minute. The crew wrapped our furniture securely and packed efficiently.
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What do customers say about Smooth Move & Delivery?
Smooth Move & Delivery pulls in 99% positive reviews out of 133 verified ratings from multiple platforms, 1% negative, and 0% neutral.
What customers like most about Smooth Move & Delivery
- Affordable rates: Many reviewers found Smooth Move & Delivery to be more budget-friendly than competitors without sacrificing quality.
- Flexibility: Clients liked that Smooth Move & Delivery was willing to adjust schedules or accommodate last-minute changes.
- Respectful of property: Customers appreciated how carefully Smooth Move & Delivery's team maneuvered furniture through tight spaces without damaging walls or floors.
- Efficient service: Many customers praise Smooth Move & Delivery for completing moves smoothly and with minimal downtime.
- Good communication: Reviewers frequently mention clear, consistent updates from Smooth Move & Delivery throughout the moving process.
Most common complaints about Smooth Move & Delivery
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Smooth Move & Delivery clients.
Positive Smooth Move & Delivery Reviews
Zoe Strickland, Google
Researched a lot-they are a triple win-affordable, flexible, and high quality. Highly recommended. Steve was so great to work with, really responsive, professional, and friendly
Kelly Cho, Google
Steve was very responsive and transparent with pricing quotes. He was respectful and flexible when our moving plans changed at last minute. The crew wrapped our furniture securely and packed efficiently.
Damon Mc, Google
The movers were incredible. They made the move both fast and efficient while being safe and delicate with all of our furniture.
Negative Smooth Move & Delivery Reviews
Ms Concerned, Google
The pre-packed items were moved a total of 2-minute drive; the charge was over $600. The credit card charge did not line up with the invoice I was given.
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How moveBuddha rated Smooth Move & Delivery
Smooth Move & Delivery earns a 3.3/5 composite rating based on moveBuddha's editorial rating categories. That's below the 3.6/5 average among Norwalk movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Smooth Move & Delivery | What it measures |
|---|---|---|
| Industry experience | 3/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 3/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.76/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3/5 | Market presence & industry recognition |
Our summary of Smooth Move & Delivery
Smooth moves, careful crews, and value-driven service define the feedback. Across 133 reviews, 132 were positive, or 99.2%. Customers praised affordable rates, flexible scheduling, respect for property, efficient work, and clear communication from estimates through delivery. Many compared Smooth Move favorably with other movers because quotes were fair, timelines were accurate, and belongings arrived safely. One negative review reported unexpected charges, including a bill that did not match the invoice, making charge details the main concern. No neutral reviews were provided.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does Smooth Move & Delivery cost?
Smooth Move & Delivery does not publish standard hourly rates or flat-fee pricing publicly. Movers in Norwalk charge an average of $129/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom Connecticut move
$1,085 – $2,500
How does Smooth Move & Delivery compare to other Norwalk movers?
Smooth Move & Delivery ranks alongside the top full-service movers in Norwalk on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Norwalk movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.62 |
85% | A+ | ||
|
4.56 |
85% | A+ | ||
|
4.62 |
87% | A+ | ||
|
4.52 |
95% | A+ | ||
|
4.52 |
89% | A+ | ||
|
4.48 |
94% | A+ | ||
|
4.44 |
94% | A+ | ||
|
4.48 |
97% | A+ | ||
|
4.64 |
85% | A+ | ||
|
4.38 |
90% | A+ |
Final verdict: Smooth Move & Delivery
Smooth Move & Delivery earns a 3.3/5 moveBuddha score, backed by 99% positive customer reviews across 133 verified reviews. Smooth Move & Delivery has built a reputation for affordable rates and flexibility, making it worth a look for your Connecticut move.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
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FAQs about Smooth Move & Delivery
How long has Smooth Move & Delivery been in business?
Smooth Move & Delivery's exact founding year is not publicly listed.
What services does Smooth Move & Delivery offer?
Smooth Move & Delivery is a full-service mover operating in Connecticut. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
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