Surv Providence Review 2026 (Providence, RI)
Fact Checked by:
Positive
Reviews
94%
across 635 reviews
moveBuddha
Score
3.3/5
based on moveBuddha methodology
Surv Providence is a 3.3/5-rated Rhode Island full-service mover. Surv Providence earns 94% positive reviews across 635 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Surv Providence at a glance
- Industry experience: 3/5
- Customer service: 3/5
- Review quality: 3.5/5
- Quote accuracy: 3.76/5
Surv Providence's services
- Packing & Unpacking
- Local (intrastate) moving
What this Surv Providence review covers
Friendly and approachable staff
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Company stats
Read full reviewIndustry experience 3.0
Companies with more years in business often outperform newer competitors. Surv Providence has been in business for many years, demonstrating strong staying power in a competitive industry with services like intrastate moving.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. Surv Providence has about 94% positive reviews across roughly 635 total reviews.
Quote accuracy 3.7
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Surv Providence.
Customer service 3.0
From responsiveness to follow-through, customer service is a big differentiator. Surv Providence emphasizes clear communication, careful handling.
Recent reviews
Mike and Josh arrived right on time and were very professional, amiable and hard workers! They couldn’t have been nicer or more helpful!
The Surv moving team was fantastic! They staged our house perfectly and completed everything in just 90 minutes. The team was professional, efficient, careful, and incredibly organized.
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What do customers say about Surv Providence?
Surv Providence pulls in 94% positive reviews out of 635 verified ratings from multiple platforms, 4% negative, and 2% neutral.
What customers like most about Surv Providence
- Friendly and approachable staff: Many customers felt at ease working with the courteous and personable team at Surv Providence.
- Professional and polite staff: Customers say the Surv Providence's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Helpful movers: Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
- Efficient service: Many customers praise Surv Providence for completing moves smoothly and with minimal downtime.
- Quick moving process: The team at Surv Providence often gets the job done faster than expected, saving clients time.
Most common complaints about Surv Providence
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Crew arrived unprepared: There were complaints about movers showing up late or without necessary supplies.
- Unreliable timing: Customers reported inconsistent scheduling and lack of punctuality from Surv Providence.
Positive Surv Providence Reviews
Linda Moulton, Google
Mike and Josh arrived right on time and were very professional, amiable and hard workers! They couldn’t have been nicer or more helpful!
Cynthia Delfino, Google
The Surv moving team was fantastic! They staged our house perfectly and completed everything in just 90 minutes. The team was professional, efficient, careful, and incredibly organized.
Theresa Gallagher, Google
Another successful project completed with the help of Surv. The worker finished all work within the two hours arranged. Surv continues to be my go-to for odd jobs: reliable, efficient, trustworthy and conscientious.
Negative Surv Providence Reviews
M Holmes, Google
The workers were kind, but the move was under-estimated. They left before finishing, with my belongings on the lawn, driveway, and inside the house.
Chris M, Google
The movers were great, but they arrived without moving equipment: no dolly, cart, or protective blankets. I had to provide tools, which made the move stressful.
Heidi Fraitzl, Google
The movers damaged paint, drywall, and plaster while moving furniture. They also failed to bring the quoted tote boxes, and a promised refund had not arrived 1.5 months later.
Neutral Surv Providence Reviews
Terry Janetatos, Google
The guys were great and the work was fine, but it was way too expensive. The work included sanding a small deck and clearing debris from a small backyard.
David Dess, Google
Two friendly individuals arrived on time for a shed demo. Neither had safety equipment, and they left broken glass, nails, and wood debris behind.
Mark Childress, Google
The packer came to pack dishes without packing paper. Only one packer showed up, although we had reserved two people. Not a good experience.
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How moveBuddha rated Surv Providence
Surv Providence earns a 3.3/5 composite rating based on moveBuddha's editorial rating categories. That's below the 3.9/5 average among Providence movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Surv Providence | What it measures |
|---|---|---|
| Industry experience | 3/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 3/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.76/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3/5 | Market presence & industry recognition |
Our summary of Surv Providence
Friendly crews, fast results, and a few serious misses define the feedback. Of 635 reviews analyzed, 598 (94.2%) were positive, 26 (4.1%) were negative, and 11 (1.7%) were neutral. Positive customer feedback repeatedly praises friendly, approachable staff; professional, polite workers; helpful movers; efficient service; and quick moving. Customers often describe Surv as easier and less stressful than other moving choices, especially for small jobs. One direct comparison praised another mover for better tools and planning after a poor Surv move. Negative input centers on damaged furniture or property, crews arriving without tools or the right truck, and timing or staffing problems that left work unfinished. Billing, estimates, and office communication also caused frustration in some cases.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does Surv Providence cost?
Surv Providence does not publish standard hourly rates or flat-fee pricing publicly. Movers in Providence charge an average of $128/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Rhode Island moving costs across all home sizes and service types, see our Rhode Island moving cost guide.
Estimated for a typical 2-3 bedroom Rhode Island move
$884 – $1,837
How does Surv Providence compare to other Providence movers?
Surv Providence ranks alongside the top full-service movers in Providence on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Providence movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.52 |
98% | A+ | ||
|
4.44 |
90% | A+ | ||
|
4.72 |
88% | A+ | ||
|
4.36 |
90% | A+ | ||
|
4.34 |
85% | A+ | ||
|
4.36 |
74% | A+ | ||
|
4.62 |
90% | A+ | ||
|
4.36 |
89% | A+ | ||
|
4.34 |
38% | B- | ||
|
4.3 |
89% | A+ |
Final verdict: Surv Providence
Surv Providence earns a 3.3/5 moveBuddha score, backed by 94% positive customer reviews across 635 verified reviews. Surv Providence has built a reputation for friendly and approachable staff and professional and polite staff, making it worth a look for your Rhode Island move.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
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FAQs about Surv Providence
What services does Surv Providence offer?
Surv Providence is a full-service mover operating in Rhode Island. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
How long has Surv Providence been in business?
Surv Providence's exact founding year is not publicly listed.
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