Baker Transfer & Storage Review
Positive Reviews
78%
across 27 reviews
moveBuddha Score
4.1/5
based on moveBuddha methodology
Years in Business
15
founded 2011
FMCSA Status
Inactive
Baker Transfer & Storage is a 4.1/5-rated Montana full-service mover, operating since 2011 (15 years in business). Baker Transfer & Storage earns 78% positive reviews across 27 verified customer reviews. The company holds inactive FMCSA registration. All ratings reflect moveBuddha's independent analysis.
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Baker Transfer & Storage at a glance
- Track record: 15 years in business with 78% positive customer reviews across 27 verified reviews.
- Industry experience: 4.14/5
- Customer service: 4.14/5
- Review quality: 4.16/5
- Quote accuracy: 44/5
What this review covers
What do customers say about Baker Transfer & Storage?
Across 27 verified customer reviews from multiple platforms, 78% are positive, 11% are negative, and 11% are neutral.
What customers like most about Baker Transfer & Storage
- Professional and polite staff: Customers say the Baker Transfer & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Baker Transfer & Storage's attention to detail.
- Efficient service: Many customers praise Baker Transfer & Storage for completing moves smoothly and with minimal downtime.
- Helpful movers: Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
- Quick moving process: The team at Baker Transfer & Storage often gets the job done faster than expected, saving clients time.
Most common complaints about Baker Transfer & Storage
- Higher-than-expected costs: Final bills were occasionally much higher than initial estimates, upsetting customers.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
- Damage to home: Customers reported scratched floors, dinged walls, or other property damage during the move.
Sample positive reviews
Justin and his team helped us last minute with a complicated transloading job. Service was exceptional and kept our client happy.
Yelp
Issac and Tyler were AMAZING! Very careful and polite. Never seen such fast workers. Professionalism is definitely top notch for all their staff.
Yelp
We've moved six times in 47 years... Baker is by far the best we've had in every aspect, from bid to delivered.
Sample negative reviews
Yelp
I chose this company by the reviews. They are expensive and slow. So much damage in my home. Several walls are gouged. Paid $2000 for a short move. Movers were nice though.
Yelp
Baker Transfer gave me an outrageously high estimate. Couldn't nail down specific dates for pickup or delivery. Had to go with Uhaul instead at half the cost.
I would not them MOVE an outhouse
Sample neutral reviews
Unknown
Unknown
Unknown
Is Baker Transfer & Storage licensed & insured?
Yes. Baker Transfer & Storage holds inactive FMCSA registration. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Inactive | May 2026 |
| Van line affiliation | Affiliated with a national van line | May 2026 |
In Montana, local and intrastate movers need to have a valid Public Service Commission (PSC) number issued by the Montana Department of Transportation (MDOT). You can verify Baker Transfer & Storage's active status on the Montana licensed movers database.
How moveBuddha rated Baker Transfer & Storage
Baker Transfer & Storage earns a 4.1/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Baker Transfer & Storage | What it measures |
|---|---|---|
| Industry experience | 4.14/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 4.14/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.04/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.34/5 | Yelp rating & review volume |
| BBB | 4.56/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Baker Transfer & Storage
Feedback on Baker Transfer & Storage highlights a company that stands out for professionalism, efficient service, and attentive movers. Among 27 reviews, 77.8% were positive, underscoring a reputation for careful handling and quick moving. Comments repeatedly mention staff courtesy and their willingness to help, exceeding expectations for many customers. The few complaints center on unexpectedly high costs, scheduling delays, and occasional property damage during moves. Compared to similar providers, Baker Transfer earns stronger praise for staff quality, but some customers encountered issues common in the moving industry. The company excels in customer-focused service, but cost and punctuality remain areas for refinement.
Ratings based on moveBuddha's research methodology, updated May 2026.
How much does Baker Transfer & Storage cost?
Baker Transfer & Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Montana moving costs across all home sizes and service types, see our Montana moving cost guide.
How does Baker Transfer & Storage compare to other Billings movers?
Baker Transfer & Storage ranks alongside the top full-service movers in Billings on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Billings movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
| 78% | A+ | |||
| 97% | A+ | |||
| 61% | N/A | |||
| 99% | N/A |
How Baker Transfer & Storage's ratings compare to other Billings movers
Baker Transfer & Storage's Yelp rating (3.8/5) is in line with the average across the 5 movers analyzed in Billings, which carry an average Yelp rating of 3.5/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Baker Transfer & Storage | 3.8/5 | -- |
| Billings movers | 3.5/5 | 5 movers |
| Montana movers | 3.2/5 | 11 movers |
Final verdict: Baker Transfer & Storage
Baker Transfer & Storage earns a 4.1/5 moveBuddha score with 78% positive customer reviews across 27 verified reviews. With 15 years in business, Baker Transfer & Storage is a solid option to consider for Montana moves.
All ratings reflect moveBuddha's analysis updated May 2026, based on independent research and verified customer reviews.
FAQs about Baker Transfer & Storage
Is Baker Transfer & Storage a legitimate, licensed mover?
Yes. Baker Transfer & Storage holds inactive FMCSA registration. You can verify their licensing status on the Montana state regulator database.
How does Baker Transfer & Storage's review score compare to other Montana movers?
Baker Transfer & Storage earns 78% positive customer reviews across 27 verified customer reviews. Its composite moveBuddha score is 4.1/5.
What services does Baker Transfer & Storage offer?
Baker Transfer & Storage is a full-service mover operating in Montana. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Baker Transfer & Storage require a deposit?
Deposit requirements for Baker Transfer & Storage depend on the type and timing of your move. Most Montana full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Baker Transfer & Storage been in business?
Baker Transfer & Storage has been in business for 15 years, founded in 2011. The company holds inactive FMCSA registration.
Is Baker Transfer & Storage associated with a van line?
Yes. Baker Transfer & Storage is a local affiliate of a national van line. Learn what van lines are. Affiliation with a van line means access to a national network of resources and reputation, paired with local service attention.
How do I choose the right Billings moving company?
To pick the best Billings mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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Helpful Montana moving resources
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