Capitol North American Moving Services Review
Fact Checked by:
Positive Reviews
73%
across 135 reviews
moveBuddha Score
4.4/5
based on moveBuddha methodology
Years in Business
62
founded 1964
FMCSA Status
Active
Satisfactory rating
Capitol North American Moving Services is a 4.4/5-rated Nevada full-service mover, operating since 1964 (62 years in business). Capitol North American Moving Services earns 73% positive reviews across 135 verified customer reviews. The company holds active FMCSA registration with a satisfactory safety rating and operates 1,333 trucks. All ratings reflect moveBuddha's independent analysis.
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Capitol North American Moving Services at a glance
- Track record: 62 years in business with 73% positive customer reviews across 135 verified reviews.
- Scale: 1,333 trucks operating across Nevada
- Industry experience: 4.72/5
- Customer service: 4.72/5
- Review quality: 3.84/5
- Quote accuracy: 4.24/5
What this review covers
Professional and polite staff
Efficient service
Careful handling
Good communication
Quick moving process
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Company stats
Read full reviewIndustry experience 4.7
Companies with more years in business often outperform newer competitors. Capitol North American Moving Services has been in business for 62 years, demonstrating strong staying power in a competitive industry with services like interstate moving and intrastate moving.
Review quality 3.8
Customer reviews are the clearest window into a mover’s reputation. Capitol North American Moving Services has about 73% positive reviews across roughly 135 total reviews, with an average Yelp rating of 2.8.
Quote accuracy 4.2
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Capitol North American Moving Services, and Capitol North American Moving Services makes deposit expectations clear upfront.
Customer service 4.7
From responsiveness to follow-through, customer service is a big differentiator. Capitol North American Moving Services emphasizes clear communication, careful handling.
Recent reviews
"The movers were pleasant, respectful and accommodating to our requests. They operated with great speed and efficiency, even managing to deliver our stuff ahead of schedule! Highly recommend them for cross-country moves."
"From the estimate to unloading, everyone was professional and kept us well informed. The move was smooth thanks to great communication and their careful handling of our belongings."
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What do customers say about Capitol North American Moving Services?
Across 135 verified customer reviews from multiple platforms, 73% are positive, 25% are negative, and 2% are neutral.
What customers like most about Capitol North American Moving Services
- Professional and polite staff: Customers say the Capitol North American Moving Services's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Efficient service: Many customers praise Capitol North American Moving Services for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Capitol North American Moving Services's attention to detail.
- Good communication: Reviewers frequently mention clear, consistent updates from Capitol North American Moving Services throughout the moving process.
- Quick moving process: The team at Capitol North American Moving Services often gets the job done faster than expected, saving clients time.
Most common complaints about Capitol North American Moving Services
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Lack of communication: Poor or inconsistent updates from Capitol North American Moving Services left some customers feeling in the dark.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
Positive Capitol North American Moving Services Reviews
Yelp
"The movers were pleasant, respectful and accommodating to our requests. They operated with great speed and efficiency, even managing to deliver our stuff ahead of schedule! Highly recommend them for cross-country moves."
"From the estimate to unloading, everyone was professional and kept us well informed. The move was smooth thanks to great communication and their careful handling of our belongings."
Yelp
"Cesar and Henry helped me pack and move things out of my storage unit. They have very good attitude, new equipment, and carefully accounted for all my items."
Negative Capitol North American Moving Services Reviews
"Our furniture was handled with disregard and disrespect. Several items were broken, and scratched flooring from where it was dragged. Tried to contact coordinator but got no response."
"Pick-up and delivery windows were missed, damaged items in storage, and no appropriate packing materials. Customer service ignored my requests."
Yelp
"Upon unload, all our furniture arrived damaged, boxes crushed, and fragile labels ignored. Claims process yielded minimal compensation. Do not recommend."
Neutral Capitol North American Moving Services Reviews
"The driver that took our load to Florida was a 10. Flow of information from Capital needs a bit of work. Packing details lacking, but very little damage overall."
"They have good customer service."
Yelp
"Company took responsibility and provided compensation after a poor experience, but packing mistakes and missing items still left issues."
Is Capitol North American Moving Services licensed & insured?
Yes. Capitol North American Moving Services holds active FMCSA registration under the legal name NORTH AMERICAN VAN LINES INC. The company holds a satisfactory safety rating from the FMCSA. They operate 1,333 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 02/21/2026 |
| Safety rating | Satisfactory | 02/21/2026 |
| Fleet size | 1,333 power units | 02/21/2026 |
| FMCSA inspections | 0 total inspections | 02/21/2026 |
| Van line affiliation | Affiliated with a national van line | Jun 2026 |
Movers that provide relocation services within the Silver State are subject to rules and regulations set forth by the Nevada Transportation Authority (NTA). The NTA’s aims include fostering economic growth and promoting efficient, safe, and reliable moving services around the state. You can verify Capitol North American Moving Services's active status on the Nevada licensed movers database.
How moveBuddha rated Capitol North American Moving Services
Capitol North American Moving Services earns a 4.4/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Capitol North American Moving Services | What it measures |
|---|---|---|
| Industry experience | 4.72/5 | Years in operation, fleet size & locations |
| Review quality | 3.84/5 | Volume & sentiment of customer reviews |
| Customer service | 4.72/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.24/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.56/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 5/5 | Market presence & industry recognition |
Our summary of Capitol North American Moving Services
Moving experience stands out when handled with genuine professionalism. Of 135 customer feedback entries for Capitol North American Moving Services, nearly 73% praised the company, a much higher percentage than many competitors in the industry. Standout positives featured courteous and skilled staff, efficient and prompt moving, careful handling of belongings, and consistent communication throughout the process. Many praised how the crew treated their items as if they were their own, often arriving or delivering ahead of schedule. Customers frequently highlighted that the moving teams were organized, respectful, and responsive, helping relieve moving stress. Some pointed out transparent pricing and smooth coordination as key benefits. On the downside, about a quarter raised concerns, mainly regarding damaged or mishandled items, lack of communication especially during claims or delays, and missed or late arrival/delivery windows. Incidents involving broken furniture, lost items, or unresolved claims remained the most cited complaints. In summary, Capitol North American outperforms many peers in service quality and reliability but needs improvements in property care and responsive communication to match the very best in the field.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Capitol North American Moving Services cost?
Capitol North American Moving Services does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Capitol North American Moving Services compare to other Sunrise Manor movers?
Capitol North American Moving Services ranks alongside the top full-service movers in Sunrise Manor on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Sunrise Manor movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.66 |
89% | A+ | ||
|
4.62 |
66% | A+ | ||
|
4.7 |
68% | A+ | ||
|
4.52 |
90% | A+ | ||
|
4.4 |
73% | A+ | ||
|
4.52 |
46% | A | ||
|
4.44 |
51% | A+ | ||
|
4.44 |
91% | A+ | ||
|
4.52 |
88% | A+ | ||
|
4.42 |
46% | A+ |
How Capitol North American Moving Services's ratings compare to other Sunrise Manor movers
Capitol North American Moving Services's Yelp rating (2.8/5) is lower than the average across the 22 movers analyzed in Sunrise Manor, which carry an average Yelp rating of 3.4/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Capitol North American Moving Services | 2.8/5 | -- |
| Sunrise Manor movers | 3.4/5 | 22 movers |
| Nevada movers | 3.4/5 | 33 movers |
Final verdict: Capitol North American Moving Services
Capitol North American Moving Services earns a 4.4/5 moveBuddha score with 73% positive customer reviews across 135 verified reviews. With 62 years in business and 1,333 trucks operating across Nevada, Capitol North American Moving Services is a solid option to consider for Nevada moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Capitol North American Moving Services
Is Capitol North American Moving Services a legitimate, licensed mover?
Yes. Capitol North American Moving Services holds active FMCSA registration. The company operates 1,333 trucks. You can verify their licensing status on the Nevada state regulator database.
How does Capitol North American Moving Services's review score compare to other Nevada movers?
Capitol North American Moving Services earns 73% positive customer reviews across 135 verified customer reviews. Its composite moveBuddha score is 4.4/5.
Why is Capitol North American Moving Services's Yelp rating lower than other sources?
Capitol North American Moving Services's 2.8/5 Yelp rating across 37 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does Capitol North American Moving Services offer?
Capitol North American Moving Services is a full-service mover operating in Nevada. The company operates 1,333 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Capitol North American Moving Services require a deposit?
Deposit requirements for Capitol North American Moving Services depend on the type and timing of your move. Most Nevada full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Capitol North American Moving Services been in business?
Capitol North American Moving Services has been in business for 62 years, founded in 1964. The company holds active FMCSA registration.
Is Capitol North American Moving Services associated with a van line?
Yes. Capitol North American Moving Services is a local affiliate of a national van line. Learn what van lines are. Affiliation with a van line means access to a national network of resources and reputation, paired with local service attention.
How do I choose the right Sunrise Manor moving company?
To pick the best Sunrise Manor mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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