City Express Moving Review
Fact Checked by:
Positive Reviews
63%
across 38 reviews
moveBuddha Score
4.4/5
based on moveBuddha methodology
Years in Business
13
founded 2013
FMCSA Status
Active
City Express Moving is a 4.4/5-rated New York full-service mover, operating since 2013 (13 years in business). City Express Moving earns 63% positive reviews across 38 verified customer reviews. The company holds active FMCSA registration and operates 3 trucks. All ratings reflect moveBuddha's independent analysis.
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City Express Moving at a glance
- Track record: 13 years in business with 63% positive customer reviews across 38 verified reviews.
- Scale: 3 trucks operating across New York
- Industry experience: 5/5
- Customer service: 4.14/5
- Review quality: 4.5/5
- Quote accuracy: 4.14/5
What this review covers
Efficient service
Quick moving process
Affordable rates
Careful handling
Professional and polite staff
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. City Express Moving has been in business for 13 years, demonstrating strong staying power in a competitive industry with services like intrastate moving and office moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. City Express Moving has about 63% positive reviews across roughly 38 total reviews, with an average Yelp rating of 3.8.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from City Express Moving.
Customer service 4.1
From responsiveness to follow-through, customer service is a big differentiator. City Express Moving emphasizes clear communication, careful handling.
Recent reviews
"City Express was great from start to finish. They worked so quickly and were careful with things. Cheap and great! Would definitely use them again."
"Very fast and helpful. A team of 4 friendly guys arrived and moved everything effortlessly inside the 3 hours I needed. Highly recommend them."
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What do customers say about City Express Moving?
Across 38 verified customer reviews from multiple platforms, 63% are positive, 26% are negative, and 11% are neutral.
What customers like most about City Express Moving
- Efficient service: Many customers praise City Express Moving for completing moves smoothly and with minimal downtime.
- Quick moving process: The team at City Express Moving often gets the job done faster than expected, saving clients time.
- Affordable rates: Many reviewers found City Express Moving to be more budget-friendly than competitors without sacrificing quality.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to City Express Moving's attention to detail.
- Professional and polite staff: Customers say the City Express Moving's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
Most common complaints about City Express Moving
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
- Unprofessional behavior: Complaints included movers using foul language, showing up late, or acting inappropriately.
- Damage to items: Some customers reported that items were damaged during packing or loading.
Positive City Express Moving Reviews
Yelp
"City Express was great from start to finish. They worked so quickly and were careful with things. Cheap and great! Would definitely use them again."
Yelp
"Very fast and helpful. A team of 4 friendly guys arrived and moved everything effortlessly inside the 3 hours I needed. Highly recommend them."
Yelp
"They moved my huge 2 bedroom apartment in 3 hours flat for the cheapest price you’ll find. Everything arrived in perfect condition!"
Negative City Express Moving Reviews
Yelp
"Absolutely the worst. Spoke to Mark, scheduled a move for 8am—NO SHOW, NO CALL. Ignored my calls and texts. Had to hire another company last minute."
Yelp
"Mover dragged a box across my new hardwood floor, leaving a deep scratch. Avoid these guys. This is moving 101."
Yelp
"Do not use these movers. Bait and switch: quoted one rate, raised price after loading. Movers were rude and even got into a fist fight."
Neutral City Express Moving Reviews
Yelp
"The three men were professional and worked efficiently wrapping my furniture. But I was appalled when the foreman asked for a bigger tip. A good experience, but a learning experience."
Yelp
"Efficient and professional. Wrapped furniture and electronics well. Only issue was being asked for payment before delivery was complete, though they followed through as promised."
Yelp
"They showed up early and did the job quickly. After signing, I was asked for a bigger tip. If you need the job done, they deliver but may press for tips."
Is City Express Moving licensed & insured?
Yes. City Express Moving holds active FMCSA registration under the legal name N Y C GREENLINE MOVERS CORP. They operate 3 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 02/08/2026 |
| Fleet size | 3 power units | 02/08/2026 |
| FMCSA inspections | 0 total inspections | 02/08/2026 |
New York requires moving companies to have a license and obtain a New York Department of Transportation (NYDOT) number. A NYDOT license ensures your mover is in compliance with the state's safety, insurance, and operational regulations. You can verify City Express Moving's active status on the New York licensed movers database.
How moveBuddha rated City Express Moving
City Express Moving earns a 4.4/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | City Express Moving | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.5/5 | Volume & sentiment of customer reviews |
| Customer service | 4.14/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 3.66/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4/5 | Market presence & industry recognition |
Our summary of City Express Moving
Fast moves and budget-friendly pricing headline feedback for City Express Moving. In 38 reviews, 63.2% are positive, with customers routinely praising the company's efficient service, quick pace, affordable rates, careful handling, and polite teams. Many found the low pricing combined with safe and speedy moving hard to beat, especially compared to more expensive competitors. Despite the speed and value, 26.3% described problems: delayed or missed arrivals impacted multiple moves, several cited unprofessional conduct including rude staff or tip hustling, and some reported damage to items or property. 10.5% left neutral input, typically satisfied with the work but unsettled by aggressive tipping requests. Compared to its peers, City Express Moving offers standout efficiency and affordability but risks trust with reliability issues and inconsistent professionalism.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does City Express Moving cost?
City Express Moving does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does City Express Moving compare to other Brooklyn movers?
City Express Moving ranks alongside the top full-service movers in Brooklyn on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Brooklyn movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.72 |
98% | A- | ||
|
4.66 |
55% | A+ | ||
|
4.66 |
95% | A+ | ||
|
4.66 |
85% | A+ | ||
|
4.76 |
90% | A+ | ||
|
4.64 |
92% | A+ | ||
|
4.62 |
96% | A+ | ||
|
4.58 |
95% | A+ | ||
|
4.62 |
62% | A+ | ||
|
4.62 |
95% | B |
How City Express Moving's ratings compare to other Brooklyn movers
City Express Moving's Yelp rating (3.8/5) is in line with the average across the 164 movers analyzed in Brooklyn, which carry an average Yelp rating of 3.7/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| City Express Moving | 3.8/5 | -- |
| Brooklyn movers | 3.7/5 | 164 movers |
| New York movers | 3.7/5 | 146 movers |
Final verdict: City Express Moving
City Express Moving earns a 4.4/5 moveBuddha score with 63% positive customer reviews across 38 verified reviews. With 13 years in business and 3 trucks operating across New York, City Express Moving is a solid option to consider for New York moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about City Express Moving
Is City Express Moving a legitimate, licensed mover?
Yes. City Express Moving holds active FMCSA registration. The company operates 3 trucks. You can verify their licensing status on the New York state regulator database.
How does City Express Moving's review score compare to other New York movers?
City Express Moving earns 63% positive customer reviews across 38 verified customer reviews. Its composite moveBuddha score is 4.4/5.
What services does City Express Moving offer?
City Express Moving is a full-service mover operating in New York. The company operates 3 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does City Express Moving require a deposit?
Deposit requirements for City Express Moving depend on the type and timing of your move. Most New York full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has City Express Moving been in business?
City Express Moving has been in business for 13 years, founded in 2013. The company holds active FMCSA registration.
How do I choose the right Brooklyn moving company?
To pick the best Brooklyn mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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