City Express Moving Review 2026 (Brooklyn, NY)
Fact Checked by:
Positive
Reviews
63%
across 38 reviews
moveBuddha
Score
4.4/5
based on moveBuddha methodology
Years in
Business
13
founded 2013
FMCSA
Status
Active
City Express Moving is a 4.4/5-rated New York full-service mover, operating since 2013 (13 years in business). City Express Moving earns 63% positive reviews across 38 verified customer reviews. The company holds active FMCSA registration and operates 3 trucks. All ratings reflect moveBuddha's independent analysis.
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City Express Moving at a glance
- Track record: 13 years in business with 63% positive customer reviews (38 verified reviews)
- Scale: 3 trucks operating across New York
- Industry experience: 5/5
- Customer service: 4.14/5
- Review quality: 4.5/5
- Quote accuracy: 4.14/5
City Express Moving's services
- Local (intrastate) moving
What this City Express Moving review covers
Proper equipment usage
Affordable rates
Transparent pricing
Quick response times
Quick moving process
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. City Express Moving has been in business for 13 years, demonstrating strong staying power in a competitive industry with services like intrastate moving and office moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. City Express Moving has about 63% positive reviews across roughly 38 total reviews, with an average Yelp rating of 3.8.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request quotes from City Express Moving.
Customer service 4.1
From responsiveness to follow-through, customer service is a big differentiator. City Express Moving emphasizes clear communication.
Recent reviews
They responded to emails within minutes and offered simple, no surprise rates. The move took only 3.5 hours, and they worked quickly while staying careful with my things.
They came with wardrobe boxes, plastic wrap, blankets, and other supplies. They moved my two-bedroom apartment in three hours, charged the cheapest price, and everything arrived in perfect condition.
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Payment methods
What do customers say about City Express Moving?
City Express Moving pulls in 63% positive reviews out of 38 verified ratings from multiple platforms, 26% negative, and 11% neutral.
What customers like most about City Express Moving
- Proper equipment usage: Movers showed up with the right tools and used them correctly, which helped ensure a safer move.
- Affordable rates: Many reviewers found City Express Moving to be more budget-friendly than competitors without sacrificing quality.
- Transparent pricing: Many reviewers felt confident booking with City Express Moving due to honest, upfront pricing and no surprise fees.
- Quick response times: Customer support at City Express Moving was often noted for responding to questions or concerns almost immediately
- Quick moving process: The team at City Express Moving often gets the job done faster than expected, saving clients time.
Most common complaints about City Express Moving
- Unprofessional behavior: Complaints included movers using foul language, showing up late, or acting inappropriately.
- Unreliable timing: Customers reported inconsistent scheduling and lack of punctuality from City Express Moving.
- Damage to home: Customers reported scratched floors, dinged walls, or other property damage during the move.
Did you move with City Express Moving? Tell us how it went.
Leave a ReviewPositive City Express Moving Reviews
Yelp
They responded to emails within minutes and offered simple, no surprise rates. The move took only 3.5 hours, and they worked quickly while staying careful with my things.
Yelp
They came with wardrobe boxes, plastic wrap, blankets, and other supplies. They moved my two-bedroom apartment in three hours, charged the cheapest price, and everything arrived in perfect condition.
Yelp
Michael answered quickly, provided the needed insurance certificate, and sent the promised truck. The movers arrived on time, wrapped furniture carefully, and finished under the estimate with only a small tape charge.
Negative City Express Moving Reviews
Yelp
They scheduled a complete move for 8 a.m., then did not show or call. After ignoring calls, they promised a 1 p.m. arrival and still never came.
Yelp
They broke my expensive bed and other items. The insurance policy was useless, and I had to replace the bed out of pocket.
Yelp
They quoted $55 an hour, then demanded $110 an hour, a three-hour minimum, and hidden fees after loading my furniture. The movers were rude and unprofessional.
Neutral City Express Moving Reviews
Yelp
They were an hour and a half late, but Michael called ahead. The crew worked professionally, wrapped all my furniture, and moved heavy items quickly and efficiently.
Yelp
The movers were efficient and professional, wrapped furniture, and packed electronics well. They initially requested payment before delivery, but agreed to finish unloading first.
Yelp
They arrived early and completed the move in two and a half hours. After I offered a tip, the mover asked whether I could give more.
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Is City Express Moving licensed & insured?
Yes. City Express Moving is FMCSA-registered and active, operating under the legal name N Y C GREENLINE MOVERS CORP. The company runs 3 trucks. moveBuddha verifies all licensing data directly against FMCSA records.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 07/16/2026 |
| Fleet size | 3 power units | 07/16/2026 |
New York requires moving companies to have a license and obtain a New York Department of Transportation (NYDOT) number. A NYDOT license ensures your mover is in compliance with the state's safety, insurance, and operational regulations. You can verify City Express Moving's active status on the New York licensed movers database.
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How moveBuddha rated City Express Moving
City Express Moving earns a 4.4/5 composite rating based on moveBuddha's editorial rating categories. That's above the 3.6/5 average among Brooklyn movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | City Express Moving | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.5/5 | Volume & sentiment of customer reviews |
| Customer service | 4.14/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 3.66/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4/5 | Market presence & industry recognition |
Our summary of City Express Moving
Budget-friendly city moves: Out of 38 customer reviews, 63% are positive and frequently mention affordable rates, quick work, and careful wrapping, though a few customers report damaged items. A few customers also report no-shows, pressure for tips or Yelp reviews, and unprofessional payment or management practices.
Ratings based on moveBuddha's research methodology, updated November 2026.
How much does City Express Moving cost?
City Express Moving does not publish standard hourly rates or flat-fee pricing publicly. Movers in Brooklyn charge an average of $127/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom New York move
$1,072 – $2,457
How does City Express Moving compare to other Brooklyn movers?
City Express Moving ranks alongside the top full-service movers in Brooklyn on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Brooklyn movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.7 |
97% | A+ | ||
|
4.7 |
95% | A+ | ||
|
4.72 |
97% | A+ | ||
|
4.66 |
98% | A+ | ||
|
4.76 |
91% | A+ | ||
|
4.64 |
83% | A+ | ||
|
4.64 |
98% | A+ | ||
|
4.58 |
79% | A+ | ||
|
4.58 |
87% | C+ | ||
|
4.56 |
91% | A+ |
How City Express Moving's ratings compare to other Brooklyn movers
City Express Moving's Yelp rating (3.8/5) is in line with the average across the 605 movers analyzed in Brooklyn, which carry an average Yelp rating of 3.7/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| City Express Moving | 3.8/5 | -- |
| Brooklyn movers | 3.7/5 | 605 movers |
| New York movers | 3.7/5 | 469 movers |
Final verdict: City Express Moving
City Express Moving earns a 4.4/5 moveBuddha score, backed by 63% positive customer reviews across 38 verified reviews. Over 13 years in business and 3 trucks operating across New York, City Express Moving has built a reputation for proper equipment usage and affordable rates, making it worth a look for your New York move.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
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FAQs about City Express Moving
Is City Express Moving a legitimate, licensed mover?
Yes, City Express Moving is FMCSA-registered and active, operating 3 trucks. You can verify their licensing status on the New York state regulator database.
What services does City Express Moving offer?
City Express Moving is a full-service mover operating in New York. The company operates 3 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
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