Don Farr Moving & Storage Review
Fact Checked by:
Positive Reviews
51%
across 415 reviews
moveBuddha Score
4.7/5
based on moveBuddha methodology
Years in Business
45
founded 1981
FMCSA Status
Active
Satisfactory rating
Don Farr Moving & Storage is a 4.7/5-rated Pennsylvania full-service mover, operating since 1981 (45 years in business). Don Farr Moving & Storage earns 51% positive reviews across 415 verified customer reviews. The company holds active FMCSA registration with a satisfactory safety rating and operates 19 trucks. All ratings reflect moveBuddha's independent analysis.
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Don Farr Moving & Storage at a glance
- Track record: 45 years in business with 51% positive customer reviews across 415 verified reviews.
- Scale: 19 trucks operating across Pennsylvania
- Industry experience: 5/5
- Customer service: 5/5
- Review quality: 4.66/5
- Quote accuracy: 44/5
What this review covers
Efficient service
Professional and polite staff
Careful handling
Quick moving process
Helpful movers
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Don Farr Moving & Storage has been in business for 45 years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 4.6
Customer reviews are the clearest window into a mover’s reputation. Don Farr Moving & Storage has about 51% positive reviews across roughly 415 total reviews, with an average Yelp rating of 2.2.
Quote accuracy 4.0
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Don Farr Moving & Storage.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Don Farr Moving & Storage emphasizes clear communication, careful handling.
Recent reviews
"Howie, Mike, and Kelly made our move a total breeze. They made quick work of emptying our tall 3 story apartment and getting everything situated in our new home. They were timely, communicative, and above all, nice to work with."
"Our crew, Harper, Milligan, and Will were phenomenal. They did such a great job!! We had so much stuff and 21 steps to carry it up! Worked quickly, efficiently and cheerfully despite a Steeler loss the night before! Highly recommend these guys and Don Farr to all!"
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What do customers say about Don Farr Moving & Storage?
Across 415 verified customer reviews from multiple platforms, 51% are positiveLiquid error (line 376): comparison of String with 0 failedLiquid error (line 376): comparison of String with 0 failed.
What customers like most about Don Farr Moving & Storage
- Efficient service: Many customers praise Don Farr Moving & Storage for completing moves smoothly and with minimal downtime.
- Professional and polite staff: Customers say the Don Farr Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Don Farr Moving & Storage's attention to detail.
- Quick moving process: The team at Don Farr Moving & Storage often gets the job done faster than expected, saving clients time.
- Helpful movers: Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
Most common complaints about Don Farr Moving & Storage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Poor complaint handling: Customers expressed frustration over how slowly or dismissively their complaints were handled.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
Positive Don Farr Moving & Storage Reviews
"Howie, Mike, and Kelly made our move a total breeze. They made quick work of emptying our tall 3 story apartment and getting everything situated in our new home. They were timely, communicative, and above all, nice to work with."
"Our crew, Harper, Milligan, and Will were phenomenal. They did such a great job!! We had so much stuff and 21 steps to carry it up! Worked quickly, efficiently and cheerfully despite a Steeler loss the night before! Highly recommend these guys and Don Farr to all!"
"Sam and his crew were fantastic. They were efficient, answered all of our questions, and provided an amazing service. They made sure our items were carefully cared for and placed properly in our new home."
Negative Don Farr Moving & Storage Reviews
Yelp
"Most of the furniture that I hired them to move arrived damaged. When I contacted the management office they claimed the furniture was already damaged before the move. The movers altered the signed condition report after the move."
Yelp
"I called Don Farr to see about getting some help with my move. The woman on the phone was incredibly RUDE!! Her answer to my question was 'nope' and then hung up on me. Very unprofessional."
Yelp
"Worst customer service ever. After a low estimate, actual cost was more than the more professional and reputable national lines. Numerous broken and missing things that were not reported. They hire day-laborers."
Neutral Don Farr Moving & Storage Reviews
"first of all, i was extremely satisfied with the service i received from this company. The men on the moving crew were professional and efficient. However, the estimate I received ended up being double by the time all was said and done."
Yelp
"Only reason I'm giving a 3 is nothing was damaged. That being said I expect more personalization and professionalism from a family owned business. The movers didn’t have a full array of tools to take things apart."
"My original movers didn’t end up working out so I had to call around for same day service. Don Farr was able to provide me with movers at the last minute. Workers arrived an hour late and took their time moving."
Is Don Farr Moving & Storage licensed & insured?
Yes. Don Farr Moving & Storage holds active FMCSA registration under the legal name EXCLUSIVE SERVICES INC. The company holds a satisfactory safety rating from the FMCSA. They operate 19 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 05/15/2026 |
| Safety rating | Satisfactory | 05/15/2026 |
| Fleet size | 19 power units | 05/15/2026 |
| FMCSA inspections | 0 total inspections | 05/15/2026 |
For decades movers In Pennsylvania were regulated by the Public Utility Commission (PUC). Each company was issued a PUC Number and was required to abide by a universal publicly published tariff that established the rates movers could charge for various services. Now, some sources claim that the PUC no longer regulates in-state movers, and it appears as though the PUC’s website is no longer functioning. So if you’re moving within Pennsylvania, you’ll want to address these issues with your moving company representative and if possible, contact the state directly. You can verify Don Farr Moving & Storage's active status on the Pennsylvania licensed movers database.
How moveBuddha rated Don Farr Moving & Storage
Don Farr Moving & Storage earns a 4.7/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Don Farr Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.66/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.04/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.66/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Don Farr Moving & Storage
Customer feedback on Don Farr Moving & Storage makes one thing clear: performance at the curb doesn’t always match the service on the sales call. Out of 415 reviews, just over half (50.8%) praised their efficient service, careful handling, and professional, polite crews. Many highlighted reliable, friendly staff, quick moving processes, and helpful movers who eased the stress of relocation. On the downside, 46.5% of reviewers recounted damage to items, delays, and frustrating complaint processes, especially with broken or lost belongings and claims that left customers dissatisfied. Poor follow-up and slow, incomplete responses dominated the negative feedback. In comparison to other moving companies, Don Farr’s staff impresses with politeness and care during the move, but post-move support and damage resolution fall short. If efficient, capable teams matter most, customers might be satisfied, but those seeking assurance on item safety and resolution for damages should proceed with caution.
Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Don Farr Moving & Storage cost?
Don Farr Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Pennsylvania moving costs across all home sizes and service types, see our Pennsylvania moving cost guide.
How does Don Farr Moving & Storage compare to other Pittsburgh movers?
Don Farr Moving & Storage ranks alongside the top full-service movers in Pittsburgh on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Pittsburgh movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.7 |
51% | A+ | ||
|
4.44 |
74% | A+ | ||
|
4.44 |
90% | A+ | ||
|
4.34 |
42% | A | ||
|
4.3 |
90% | A+ | ||
|
4.36 |
97% | A+ | ||
|
4.28 |
80% | A | ||
|
4.38 |
93% | A+ | ||
|
4.34 |
81% | A+ | ||
4.16 |
52% | N/A |
How Don Farr Moving & Storage's ratings compare to other Pittsburgh movers
Don Farr Moving & Storage's Yelp rating (2.2/5) is lower than the average across the 11 movers analyzed in Pittsburgh, which carry an average Yelp rating of 3.2/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Don Farr Moving & Storage | 2.2/5 | -- |
| Pittsburgh movers | 3.2/5 | 11 movers |
| Pennsylvania movers | 3.5/5 | 105 movers |
Final verdict: Don Farr Moving & Storage
Don Farr Moving & Storage earns a 4.7/5 moveBuddha score with 51% positive customer reviews across 415 verified reviews. With 45 years in business and 19 trucks operating across Pennsylvania, Don Farr Moving & Storage is a solid option to consider for Pennsylvania moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Don Farr Moving & Storage
Is Don Farr Moving & Storage a legitimate, licensed mover?
Yes. Don Farr Moving & Storage holds active FMCSA registration. The company operates 19 trucks. You can verify their licensing status on the Pennsylvania state regulator database.
How does Don Farr Moving & Storage's review score compare to other Pennsylvania movers?
Don Farr Moving & Storage earns 51% positive customer reviews across 415 verified customer reviews. Its composite moveBuddha score is 4.7/5.
Why is Don Farr Moving & Storage's Yelp rating lower than other sources?
Don Farr Moving & Storage's 2.2/5 Yelp rating across 203 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does Don Farr Moving & Storage offer?
Don Farr Moving & Storage is a full-service mover operating in Pennsylvania. The company operates 19 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Don Farr Moving & Storage require a deposit?
Deposit requirements for Don Farr Moving & Storage depend on the type and timing of your move. Most Pennsylvania full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Don Farr Moving & Storage been in business?
Don Farr Moving & Storage has been in business for 45 years, founded in 1981. The company holds active FMCSA registration.
How do I choose the right Pittsburgh moving company?
To pick the best Pittsburgh mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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