Empire Movers Review 2026 (New York, NY)
Fact Checked by:
Positive
Reviews
78%
across 484 reviews
moveBuddha
Score
4.7/5
based on moveBuddha methodology
Years in
Business
19
founded 2007
Empire Movers is a 4.7/5-rated New York full-service mover, operating since 2007 (19 years in business). Empire Movers earns 78% positive reviews across 484 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Empire Movers at a glance
- Track record: 19 years in business with 78% positive customer reviews (484 verified reviews)
- Industry experience: 5/5
- Customer service: 5/5
- Review quality: 4.5/5
- Quote accuracy: 4.14/5
Empire Movers' services
- Full-service moving
- Interstate moving
- Local (intrastate) moving
- Storage: Offered by 62% of New York City movers (60% nationally)
What this Empire Movers review covers
Affordable rates
Flexibility
Respectful of property
Quick moving process
Careful handling
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Empire Movers has been in business for 19 years, demonstrating strong staying power in a competitive industry with services like interstate moving and intrastate moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. Empire Movers has about 78% positive reviews across roughly 484 total reviews, with an average Yelp rating of 3.7.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Empire Movers.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Empire Movers emphasizes clear communication.
Recent reviews
Empire movers did an excellent job. They moved everything out in two hours, wrapped everything up and were extremely polite.
Booked my move with Virgil well in advance and he was responsive and professional. The team took care of our stuff, and the price guarantee was met. No extra charges.
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What do customers say about Empire Movers?
Empire Movers pulls in 78% positive reviews out of 484 verified ratings from multiple platforms, 21% negative, and 1% neutral.
What customers like most about Empire Movers
- Affordable rates: Many reviewers found Empire Movers to be more budget-friendly than competitors without sacrificing quality.
- Flexibility: Clients liked that Empire Movers was willing to adjust schedules or accommodate last-minute changes.
- Respectful of property: Customers appreciated how carefully Empire Movers's team maneuvered furniture through tight spaces without damaging walls or floors.
- Quick moving process: The team at Empire Movers often gets the job done faster than expected, saving clients time.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Empire Movers's attention to detail.
Most common complaints about Empire Movers
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
- Broken promises: Customers noted instances where Empire Movers failed to deliver on services that were initially guaranteed.
Did you move with Empire Movers? Tell us how it went.
Leave a ReviewPositive Empire Movers Reviews
Empire movers did an excellent job. They moved everything out in two hours, wrapped everything up and were extremely polite.
Booked my move with Virgil well in advance and he was responsive and professional. The team took care of our stuff, and the price guarantee was met. No extra charges.
Cam Lieberson, Google
Everyone at Empire is amazing. My move-in date was uncertain, and the company was patient and accommodating. The movers were kind and SO FAST without being sloppy or reckless with my items.
Negative Empire Movers Reviews
While I thought the two movers did a good job once they finally showed up, I was quoted a price and billed over $100 more than the quote. The movers arrived 1 hour and 15 minutes late.
Yelp
They picked my stuff up on 5/29 and were contractually obligated to deliver it by 6/16. It is now 6/21 and they aren't returning my calls.
Yelp
My move was to take 6 hours. They sent 2 guys instead of 4. It took 18 hours and they broke many dishes, scratched some tables, and management was unresponsive.
Neutral Empire Movers Reviews
Excellent packing and unloading job but damaged our hard wood floors and never returned our calls.
Adekunle Balogun, Google
Moving services were ok. They did damage one of my suitcases (deeply dented now).
Yelp
All of my things arrived safely, but communication was frustrating. I could not get a straight delivery date, and the lone mover needed me to hire extra help.
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How moveBuddha rated Empire Movers
Empire Movers earns a 4.7/5 composite rating based on moveBuddha's editorial rating categories. That's above the 3.6/5 average among New York City movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Empire Movers | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.5/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.12/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4/5 | Market presence & industry recognition |
Our summary of Empire Movers
Flexible scheduling, flat-rate value: Out of 484 customer reviews, 78% are positive and frequently mention efficient crews, careful packing and handling, furniture setup, storage support, and fair quoted prices, with a few exceptions involving damage or missing items. Some reviewers flag late or missed arrivals and poor follow-up on complaints.
Ratings based on moveBuddha's research methodology, updated November 2026.
How much does Empire Movers cost?
Empire Movers does not publish standard hourly rates or flat-fee pricing publicly. Movers in New York City charge an average of $124/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical New York moving costs across all home sizes and service types, see our New York moving cost guide.
Estimated for a typical 2-3 bedroom New York move
$1,072 – $2,457
How does Empire Movers compare to other New York City movers?
Empire Movers ranks alongside the top full-service movers in New York City on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top New York City movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.72 |
97% | A+ | ||
|
4.7 |
95% | A+ | ||
|
4.7 |
97% | A+ | ||
|
4.76 |
91% | A+ | ||
|
4.66 |
98% | A+ | ||
|
4.64 |
83% | A+ | ||
|
4.64 |
98% | A+ | ||
|
4.58 |
79% | A+ | ||
|
4.58 |
95% | B | ||
|
4.58 |
87% | C+ |
How Empire Movers' ratings compare to other New York City movers
Empire Movers' Yelp rating (3.7/5) is in line with the average across the 597 movers analyzed in New York City, which carry an average Yelp rating of 3.7/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Empire Movers | 3.7/5 | -- |
| New York City movers | 3.7/5 | 597 movers |
| New York movers | 3.7/5 | 469 movers |
Final verdict: Empire Movers
Empire Movers earns a 4.7/5 moveBuddha score, backed by 78% positive customer reviews across 484 verified reviews. Over 19 years in business, Empire Movers has built a reputation for affordable rates and flexibility, making it worth a look for your New York move.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
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FAQs about Empire Movers
How long has Empire Movers been in business?
Empire Movers has been in business for 19 years, founded in 2007.
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