Gouffon Moving & Storage Review
Fact Checked by:
Positive Reviews
92%
across 243 reviews
moveBuddha Score
4.6/5
based on moveBuddha methodology
Years in Business
139
founded 1887
FMCSA Status
Active
Gouffon Moving & Storage is a 4.6/5-rated Tennessee full-service mover, operating since 1887 (139 years in business). Gouffon Moving & Storage earns 92% positive reviews across 243 verified customer reviews. The company holds active FMCSA registration and operates 17 trucks. All ratings reflect moveBuddha's independent analysis.
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Gouffon Moving & Storage at a glance
- Track record: 139 years in business with 92% positive customer reviews across 243 verified reviews.
- Scale: 17 trucks operating across Tennessee
- Industry experience: 5/5
- Customer service: 4.72/5
- Review quality: 4.66/5
- Quote accuracy: 3.96/5
What this review covers
Professional and polite staff
Careful handling
Efficient service
Quick moving process
Good communication
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Gouffon Moving & Storage has been in business for 139 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 4.6
Customer reviews are the clearest window into a mover’s reputation. Gouffon Moving & Storage has about 92% positive reviews across roughly 243 total reviews, with an average Yelp rating of 3.4.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Gouffon Moving & Storage.
Customer service 4.7
From responsiveness to follow-through, customer service is a big differentiator. Gouffon Moving & Storage emphasizes clear communication, careful handling.
Recent reviews
"Absolutely stellar service! The team was punctual, efficient, professional, and handled our belongings with care. Their friendly attitude made the move enjoyable. Highly recommend Gouffon for anyone needing reliable movers!"
"Jake, Art, Zach and Austin are amazing. Professional, efficient yet pleasant and thoughtful. Almost looking forward to loading up and moving tomorrow. Thanks guys!"
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What do customers say about Gouffon Moving & Storage?
Across 243 verified customer reviews from multiple platforms, 92% are positive, 7% are negative, and 1% are neutral.
What customers like most about Gouffon Moving & Storage
- Professional and polite staff: Customers say the Gouffon Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Gouffon Moving & Storage's attention to detail.
- Efficient service: Many customers praise Gouffon Moving & Storage for completing moves smoothly and with minimal downtime.
- Quick moving process: The team at Gouffon Moving & Storage often gets the job done faster than expected, saving clients time.
- Good communication: Reviewers frequently mention clear, consistent updates from Gouffon Moving & Storage throughout the moving process.
Most common complaints about Gouffon Moving & Storage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unprofessional behavior: Complaints included movers using foul language, showing up late, or acting inappropriately.
- Poor complaint handling: Customers expressed frustration over how slowly or dismissively their complaints were handled.
Positive Gouffon Moving & Storage Reviews
"Absolutely stellar service! The team was punctual, efficient, professional, and handled our belongings with care. Their friendly attitude made the move enjoyable. Highly recommend Gouffon for anyone needing reliable movers!"
"Jake, Art, Zach and Austin are amazing. Professional, efficient yet pleasant and thoughtful. Almost looking forward to loading up and moving tomorrow. Thanks guys!"
"Competitive pricing, accurate estimate, professional courteous crew, efficient loading/unloading, flawless communication. My wife and I highly recommend Gouffon Moving to anyone seeking a hassle-free move. Their dedication to customer satisfaction is very genuine."
Negative Gouffon Moving & Storage Reviews
"They broke several things and forgot to take a few heavy items which I had to move myself. I was overcharged and would not recommend Gouffon."
"Showed up an hour late. Broke my TV and other items. Movers spent time on cell phones instead of working. Would recommend another company."
Yelp
"My complaint is now a year and a half unaddressed. My rug was ruined. Communication about repairs was just talk and nothing was done."
Neutral Gouffon Moving & Storage Reviews
Yelp
"Moving started late due to truck problems. Issues with communication between office and movers caused delays. Team was professional but process needs better coordination."
"Boxes labeled fragile are crushed under boxes labeled pots in our storage unit. Had to buy a second unit due to sloppy stacking. Should have used a cheaper mover."
Yelp
"Moved twice locally with great results, but out-of-state move was disappointing. Some belongings damaged and communication lacking afterwards. Would only use them for local moves."
Is Gouffon Moving & Storage licensed & insured?
Yes. Gouffon Moving & Storage holds active FMCSA registration under the legal name GOUFFON MOVING AND STORAGE CO. They operate 17 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 04/18/2026 |
| Fleet size | 17 power units | 04/18/2026 |
| FMCSA inspections | 0 total inspections | 04/18/2026 |
Although a local license is not required in Tennessee, make sure the moving company you’ll be hiring is registered with U.S. Department of Transportation (USDOT). To verify if you’re dealing with a legal and licensed mover, you may ask them their USDOT registration number. You can verify Gouffon Moving & Storage's active status on the Tennessee licensed movers database.
How moveBuddha rated Gouffon Moving & Storage
Gouffon Moving & Storage earns a 4.6/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Gouffon Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.66/5 | Volume & sentiment of customer reviews |
| Customer service | 4.72/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.78/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 5/5 | Market presence & industry recognition |
Our summary of Gouffon Moving & Storage
Feedback for Gouffon Moving & Storage delivers a clear picture: 243 reviews analyzed, with an impressive 91.8% being positive. Customers frequently describe crews as professional, courteous, efficient, and careful with possessions. Many mention clear communication and stress-free experiences, while timely arrivals and fair pricing set Gouffon apart from typical movers. Negative feedback concerns damage to items, claims of unprofessional behavior, and difficulties getting complaints resolved—issues that are rare but stand out in comparison to other highly rated companies. With overwhelmingly positive input, Gouffon stands out as one of the most respected moving companies in its region, though a handful of customers caution to watch for mishandled items and follow-up on post-move problems.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Gouffon Moving & Storage cost?
Gouffon Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Gouffon Moving & Storage compare to other Knoxville movers?
Gouffon Moving & Storage ranks alongside the top full-service movers in Knoxville on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Knoxville movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.5 |
78% | F | ||
|
4.6 |
92% | A+ | ||
|
4.44 |
84% | A+ | ||
|
4.42 |
82% | A+ | ||
|
4.38 |
67% | A+ | ||
|
4.5 |
62% | A | ||
|
4.38 |
82% | A+ | ||
|
4.22 |
78% | NR | ||
4.0 |
48% | C |
How Gouffon Moving & Storage's ratings compare to other Knoxville movers
Gouffon Moving & Storage earns a higher-than-average Yelp rating (3.4/5) across the 9 movers analyzed in Knoxville, which carry an average Yelp rating of 2.6/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Gouffon Moving & Storage | 3.4/5 | -- |
| Knoxville movers | 2.6/5 | 9 movers |
| Tennessee movers | 3.0/5 | 70 movers |
Final verdict: Gouffon Moving & Storage
Gouffon Moving & Storage earns a 4.6/5 moveBuddha score with 92% positive customer reviews across 243 verified reviews. With 139 years in business and 17 trucks operating across Tennessee, Gouffon Moving & Storage is a solid option to consider for Tennessee moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Gouffon Moving & Storage
Is Gouffon Moving & Storage a legitimate, licensed mover?
Yes. Gouffon Moving & Storage holds active FMCSA registration. The company operates 17 trucks. You can verify their licensing status on the Tennessee state regulator database.
How does Gouffon Moving & Storage's review score compare to other Tennessee movers?
Gouffon Moving & Storage earns 92% positive customer reviews across 243 verified customer reviews. Its composite moveBuddha score is 4.6/5.
Why is Gouffon Moving & Storage's Yelp rating lower than other sources?
Gouffon Moving & Storage's 3.4/5 Yelp rating across 34 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does Gouffon Moving & Storage offer?
Gouffon Moving & Storage is a full-service mover operating in Tennessee. The company operates 17 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Gouffon Moving & Storage require a deposit?
Deposit requirements for Gouffon Moving & Storage depend on the type and timing of your move. Most Tennessee full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Gouffon Moving & Storage been in business?
Gouffon Moving & Storage has been in business for 139 years, founded in 1887. The company holds active FMCSA registration.
How do I choose the right Knoxville moving company?
To pick the best Knoxville mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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