Gouffon Moving & Storage Review 2026 (Knoxville, TN)
Fact Checked by:
Positive
Reviews
92%
across 1,010 reviews
moveBuddha
Score
4.6/5
based on moveBuddha methodology
Years in
Business
139
founded 1887
FMCSA
Status
Active
Gouffon Moving & Storage is a 4.6/5-rated Tennessee full-service mover, operating since 1887 (139 years in business). Gouffon Moving & Storage earns 92% positive reviews across 1,010 verified customer reviews. The company holds active FMCSA registration and operates 17 trucks. All ratings reflect moveBuddha's independent analysis.
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Gouffon Moving & Storage at a glance
- Track record: 139 years in business with 92% positive customer reviews (1,010 verified reviews)
- Scale: 17 trucks operating across Tennessee
- Industry experience: 5/5
- Customer service: 4.72/5
- Review quality: 4.66/5
- Quote accuracy: 3.96/5
Gouffon Moving & Storage's services
- Full-service moving
- Packing & Unpacking
- Labor-only moving: Offered by 43% of Knoxville movers (29% nationally)
- Interstate moving
- Local (intrastate) moving
- Storage: Offered by 71% of Knoxville movers (60% nationally)
- Piano moving: A specialty offered by 57% of Knoxville movers (40% nationally)
What this Gouffon Moving & Storage review covers
Flexibility
Respectful of property
Careful handling
Friendly and approachable staff
Professional and polite staff
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Gouffon Moving & Storage has been in business for 139 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 4.6
Customer reviews are the clearest window into a mover’s reputation. Gouffon Moving & Storage has about 92% positive reviews across roughly 1010 total reviews, with an average Yelp rating of 3.4.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Gouffon Moving & Storage.
Customer service 4.7
From responsiveness to follow-through, customer service is a big differentiator. Gouffon Moving & Storage emphasizes clear communication, careful handling.
Recent reviews
Taylor was very good about offering flexible options. Prices were fair and competitive. Everything was on time and on the budget quoted.
The crew showed up on time and were friendly and professional. They moved everything into our house quickly and safely and made sure to ask us where everything needed to go.
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Address
Payment methods
What do customers say about Gouffon Moving & Storage?
Gouffon Moving & Storage pulls in 92% positive reviews out of 1,010 verified ratings from multiple platforms, 7% negative, and 1% neutral.
What customers like most about Gouffon Moving & Storage
- Flexibility: Clients liked that Gouffon Moving & Storage was willing to adjust schedules or accommodate last-minute changes.
- Respectful of property: Customers appreciated how carefully Gouffon Moving & Storage's team maneuvered furniture through tight spaces without damaging walls or floors.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Gouffon Moving & Storage's attention to detail.
- Friendly and approachable staff: Many customers felt at ease working with the courteous and personable team at Gouffon Moving & Storage.
- Professional and polite staff: Customers say the Gouffon Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
Most common complaints about Gouffon Moving & Storage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unprofessional behavior: Complaints included movers using foul language, showing up late, or acting inappropriately.
- Lack of communication: Poor or inconsistent updates from Gouffon Moving & Storage left some customers feeling in the dark.
Did you move with Gouffon Moving & Storage? Tell us how it went.
Leave a ReviewPositive Gouffon Moving & Storage Reviews
Amy Henry, Google
Taylor was very good about offering flexible options. Prices were fair and competitive. Everything was on time and on the budget quoted.
Yelp
The crew showed up on time and were friendly and professional. They moved everything into our house quickly and safely and made sure to ask us where everything needed to go.
R, Google
The truck and staff were on-time. Darius, Charles, and Randy handled our furniture with care and wrapped with moving blankets and cellophane. All items were delivered with no damage.
Negative Gouffon Moving & Storage Reviews
S, Google
Some of the crew were extremely rude and clearly didn’t want to be working. They broke several things and forgot to take a few heavy items.
Yelp
A TV was busted during the move, but the situation still hadn’t been rectified over three weeks later despite multiple calls and emails.
Yelp
I now have holes in my walls and front door, but the office never responded to our calls.
Neutral Gouffon Moving & Storage Reviews
Yelp
The move started late due to truck problems. Poor communication about the storage facility and steep driveway delayed the move significantly, though the team remained professional.
Carolyn, Google
Both teams were professional, but many boxes were poorly packed, and the employee handling my claim was difficult and did not respond to my email.
Tony Norris, Google
The movers were outstanding and caused no damage, but packing delays, poor planning, and a missing driver extended the move to three days.
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Is Gouffon Moving & Storage licensed & insured?
Yes. Gouffon Moving & Storage is FMCSA-registered and active, operating under the legal name GOUFFON MOVING & STORAGE COMPANY INC. The company runs 17 trucks. moveBuddha verifies all licensing data directly against FMCSA records.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 10/18/2026 |
| Fleet size | 17 power units | 10/18/2026 |
Although a local license is not required in Tennessee, make sure the moving company you’ll be hiring is registered with U.S. Department of Transportation (USDOT). To verify if you’re dealing with a legal and licensed mover, you may ask them their USDOT registration number. You can verify Gouffon Moving & Storage's active status on the Tennessee licensed movers database.
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How moveBuddha rated Gouffon Moving & Storage
Gouffon Moving & Storage earns a 4.6/5 composite rating based on moveBuddha's editorial rating categories. That's above the 4.0/5 average among Knoxville movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Gouffon Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.66/5 | Volume & sentiment of customer reviews |
| Customer service | 4.72/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.78/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 5/5 | Market presence & industry recognition |
Our summary of Gouffon Moving & Storage
Firm quotes, flexible moves: 92% of 1,010 reviews are positive. Customers praise fast, hardworking crews, on-time arrivals, helpful scheduling, and careful handling, though some report damage or missing items across local, long-distance, storage, and senior moves. Less satisfied customers describe incomplete packing and difficult claim resolution.
Ratings based on moveBuddha's research methodology, updated November 2026.
How much does Gouffon Moving & Storage cost?
Gouffon Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Movers in Knoxville charge an average of $112/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom Tennessee move
$992 – $2,303
How does Gouffon Moving & Storage compare to other Knoxville movers?
Gouffon Moving & Storage ranks alongside the top full-service movers in Knoxville on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Knoxville movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.6 |
92% | A+ | ||
|
4.5 |
93% | A+ | ||
|
4.42 |
82% | A+ | ||
|
4.42 |
84% | A+ | ||
|
4.34 |
92% | F | ||
|
4.36 |
82% | A+ | ||
|
4.44 |
82% | A | ||
|
4.28 |
77% | NR | ||
3.98 |
47% | F | ||
|
4.42 |
96% | F |
How Gouffon Moving & Storage's ratings compare to other Knoxville movers
Gouffon Moving & Storage earns a higher-than-average Yelp rating (3.4/5) across the 14 movers analyzed in Knoxville, which carry an average Yelp rating of 2.6/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Gouffon Moving & Storage | 3.4/5 | -- |
| Knoxville movers | 2.6/5 | 14 movers |
| Tennessee movers | 3.0/5 | 181 movers |
Final verdict: Gouffon Moving & Storage
Gouffon Moving & Storage earns a 4.6/5 moveBuddha score, backed by 92% positive customer reviews across 1,010 verified reviews. Over 139 years in business and 17 trucks operating across Tennessee, Gouffon Moving & Storage has built a reputation for flexibility and respectful of property, making it worth a look for your Tennessee move.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
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FAQs about Gouffon Moving & Storage
Why is Gouffon Moving & Storage's Yelp rating lower than other sources?
Gouffon Moving & Storage's 3.4/5 Yelp rating across 34 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does Gouffon Moving & Storage offer?
Gouffon Moving & Storage is a full-service mover operating in Tennessee. The company operates 17 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Gouffon Moving & Storage require a deposit?
How much deposit Gouffon Moving & Storage asks for depends on your move type and timing. Most Tennessee full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Gouffon Moving & Storage been in business?
Gouffon Moving & Storage has been in business for 139 years, founded in 1887. The company is FMCSA-registered and active.
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